Name: Overnight Glasses
Rating: 4.4

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Verified Customer

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Mary J Lane Sammamish, WA

I have used Overnight twice before and I've been very happy with the price, product, quality and especially the speed with which we receive the items ordered.

3 years ago

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Anna S. Staten Island, NY

Was able to purchase prescription sunglasses as a birthday gift for my boyfriend. He loves it so much & uses it daily. Customer service was excellent as they reached out to me to confirm specific details on my order that they were able to adjust to make it perfect. This is my 2nd time purchasing from them and I will continue to purchase glasses for myself here. Thank you so much!

1 year ago

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Geko469 Hillsboro, OR

I had stepped on my glasses during some yard work, and I thought I could work on computer with out them. I found I was wrong and needed my glasses ASAP. I found Overnight Glasses and they lived up to what they claimed. I was able to provide my prescription online and get my glasses the next day. I definitely recommend and have been recommending Overnight Glasses to friends/family. As I write this- I am thinking I need some new prescription sunglasses and will be reaching out to Overnight glasses

1 year ago

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Jamesetta James Kitty Hawk, NC

The enjoyment of my new frame and lens was short lived after receiving after receiving my order less than 2 weeks ago. Both my frame and lens were damage. I contacted Overnight glasses customer support and got Xavier. He truly put my mind at ease and took care of all of the necessary paperwork for a replacement. Thank you Xavier for outstanding customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2 years ago

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Shellen Lubin New York, NY

All the glasses I've gotten from Overnight Glasses have been great, but this last experience was particularly terrific. I used old frames and they put in new lenses for me post cataract surgery, and one of the new lenses fell out and got lost immediately because a screw was loose (in the glasses, not in my brain - ha ha!). Well, Mario at Overnight Glasses had me send the glasses back, and they replaced the screw and the lost lens, and sent them right back to me. I am so grateful for Mario's assistance and for the quality of Overnight Glasses overall.

2 years ago

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Karen Savala Burbank, CA

Best company ever. Mario is awesome. Dealt with my many issues without any hesitations. Superfast customer service. 5 star reviews all around. This online company beats them all in terms if quality of glasses, length of turn over for purchases or if you need repairs as I did. They run a top notch state if the art business. Working on pair number two.

2 years ago

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Kimberly Connor Jacksonville, FL

I am a forever Customer. I love Overnight Glasses. I submitted the wrong info on my eye script online so I emailed them for help and modification, Mario jumped on it right away and fixed it for me. Then as a courtesy, since I was leaving town soon, he expedited shipping to help me. They went above and beyond to help me out. Thank you so much for awesome service!!

2 years ago

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Sophronia Vachon Miami, FL

Situation: Upon traveling out of town I discovered I forgot to bring my glasses. The good: This company got me the right glasses with correct prescription in 2 days. The budget frames are still some of the nicer ones I’ve owned. It was a fair price and the work was done quickly, just what I needed. The bad: There were multiple issues with their email system, and my package had to be picked up at a nearby business because the front desk refused it where I was staying. The latter might have been UPS issue, as I’d requested to waive signature requirement but they didn’t, and the package had address, phone number, but not my name on it.

3 years ago

Reply from Overnight Glasses

Hi Sophronia, Thank you very much for the positive and constructive feedback. We will learn from this and inform customers of the potential issues with hotels front desk in advance of shipping their glasses. In general, we learned that hotels' front desks will refuse a package if not informed in advance of the package arrival. We will also remove the signature required if shipping to hotels.

Aug. 28th, 2021

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Sieta Forest Park, GA

I'm extremely happy with my online purchase's (Michael Kors / Brickell) and experience for prescription glasses. I initially followed up with customer service to ensure the prescription I attached was legible. I was immediately able to speak with a live rep who was both friendly and knowledgeable. I was a little nervous at first, but my order was received in a timely fashion without delays from the USPS. These are quality frames, and lens both sturdy and attractive. I give Overnight Glasses two thumbs up and a snap 👍🏼

4 years ago

Reply from Overnight Glasses

Thank you so much :)! you're a great customer.

Aug. 28th, 2021

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REDKENRED45 Tucson, AZ

In march 2020, I discovered Overnight Glasses.com, every year since then I have used them for my Lenses. They have great prices, fast delivery and amazing customer service associates. The fist place I used for my lens replacement was 39dollarglasses,com. Don't ever use this place. I ordered new lenses with my own frames, when I received my glasses they sent me some cheep knockoff "only a bit" similar to my own frames, but they were not mine. When I complained, I was told from their supervisor that he has worked there for over 20yrs and something like that has never happened and they wont do anything about it because they didn't mess up! just because a mistake never happened doesn't mean it can't, were not robots. Wow, so I never used them again, I mention that experience any chance I get, as I did when I first ordered lenses from Overnightglasses.com. They first apologized for that company treating me so poorly and then assured me that this will never happen with them, they will always provide top customer service for their customers and without them they wouldn't have a business. Since that time 3yrs ago they have defiantly stood by their word. I ordered my lenses this year "like clock work' when I received them there was an issue. they were not the correct prescription. after researching my order I noticed that the numbers I entered for my script were correct however the photo of my script was not mine, it was my sons. I realized I made the mistake but they also made a mistake. They understood it was not only my fault but theirs as well. I was instructed to send them back " no charge" so they can correct them, plus I was offered Transition lenses, this was great since my next purchase was going to be prescription sunglasses. The rep who helped me is Xavier, he's pleasant and very helpful. Xavier never made me feel like he is all powerful, I'm just the customer[ like that other online place] He has great people skills. Xavier defiantly knows how to treat customers and even though that old saying goes" the customer is always right" well.... that's not set in stone and they are not always right, but should be treated with respect and understanding. Overnight Glasses and their associates defiantly understand what great customer service is since they always provide exceptional customer service. Thanks Overnightglasses.com I will be one of your customers forever!

2 years ago

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Verified Customer

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Linda Chavez Willard, NM

Because even though it too longer than it should have or I was told it would to get my glasses shipped to me the quality made up for it.

2 years ago

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Kyle Morris Severn, MD

Their site is easy to use, they had super fast service and it was quick and simple to order my glasses. I had them within 2 days.

2 years ago

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Verified Customer

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Robert Hartley Harrisburg, PA

All I can say is I have a pair of new prescription glasses I got from the eye doctor which haven't been worn since my Overnight glasses arrived.

2 years ago

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Lee E. Edlefsen Seattle, WA

I have bought 2 glasses from them. I used them because I wanted glasses fast. They were faster, better and cheaper than I expected.

2 years ago

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Tim Rose West Palm Beach, FL

Great communications. Y'all went over the top to get me my glasses. Like these more than the Warby Parker glasses they replaced.

2 years ago

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Verified Customer

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Karen Smith Ormond Beach, FL

I worked with a man named Mario and such a great experience. My glasses are wonderful. Shipping was great and the price was great too.

2 years ago

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Verified Customer

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Greg Cassel Santa Rosa, CA

The glasses were shipped quickly. Filling out the forms was intuitive and easy. Ultimately I would shop there again and the price was more than fair.

3 years ago

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Verified Customer

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Brad Saint Charles, MO

Quick, great price, lots of options. I recommend you check them out if you want glasses. I am very happy with my selection

3 years ago

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Chary Akmyrat Little Rock, AR

3 years ago

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Sharon La Crescent, MN

Overnight glasses has premium lenses for the best prices available and they provide excellent, accurate customer service

3 years ago

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Robert Alford Brandon, VT

excellent service and excellent product probably the best pair of glasses I have ever owed and they were about half the price I have usually paid.

3 years ago

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Verified Customer

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Susan M Sacramento, CA

Quick and easy, glasses are purrfect! Delivered as advertised in the website, Thank you and I will recommend your business to my family and friends.

3 years ago

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microvox Huntington, NY

Absolute best online experience I have had. Lost my glasses prior to a big road trip. Needed to replace my glasses ASAP. Pick my frames, entered my prescription, and received the best quality glasses within 24 hours. Fit and feel perfect. Highly recommend!

2 years ago

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Sharanya Varma Sunnyvale, CA

Ordered one after my boyfriend lost his glasses and we weren't able to get one from anywhere else without waiting for at least 10 days, paid extra for the express services and got it within two days (we ordered after 12). He's pretty happy with it and is also able to see very well. The product was good.

3 years ago

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cassandra Vera Galt, CA

Did not receive overnight and both pair of my glasses scratched incredibly easy and have some kind of film after only wearing a few times. I cant clean the filmy look off

2 years ago

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Verified Customer

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Jason Saratoga Springs, NY

Good prices fast delivery,lots of nice frames to pick from and their online shopping is so easy to use.

2 years ago

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Verified Customer

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P Smith Plano, TX

I have used Overnight Glass several times. They are consistent with their services via speed and quality.

2 years ago

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Lisa Andrews Killeen, TX

The process is quick when you send in your own frames. The perscription is correct (and if it's not) they will fix it

3 years ago

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Verified Customer

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Kara Chambers Buford, GA

Ordered another pair. Inexpensive but fit great and the impact resistant option is def a plus for me.

3 years ago

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Mia L Jones Lander, WY

I thought the "hands-on" approach to my order was really a nice touch. I felt like they really cared as a company.

3 years ago

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Arora McKenna, WA

Overnight Glasses replaced the lenses in 3 different frames that other companies said "could not be re-lensed".

3 years ago

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Kimberly Gravell Nipomo, CA

Although I provided my prescription my glasses are not in focus for reading. They feel as if they are too strong, so I cannot use them much if at all.

3 years ago

Reply from Overnight Glasses

Hi Kimberly, We offer 100% satisfaction on the lenses workmanship. Please let me know the order number, i wish to help

Sep. 8th, 2021

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Reinaldo casanova Charlotte, NC

The purchase experience was good and fast, but since my frame right leg fall apart I submit a claim on jun 12/21 Mario(support team) get my claim I never get an answer, after 3 weeks I contact him then he said is waiting for Oakley answer. Today is September/2nd/21 I still waiting for an answer

3 years ago

Reply from Overnight Glasses

Hi Reinaldo. Please let me know the order number. I will reach to Oakley and check status.

Sep. 9th, 2021

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Allie S Emmaus, PA

Great company! I’ve used them twice to replace the lenses in my frames and they did a really nice job for a pretty reasonable price, I’ll continue to use this company if/when I need lenses replaced in the future!

1 year ago

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Merbert Orinda, CA

UPDATED INFORMATION: Once the company got my order in and my payment, they showed their real colors. I have been barraged with emails, most of them in error. I was pushed into reviewing the company, even before the glasses arrived. And as for that, six days after my order, there isn't even indication that the glasses have been made. I have lost confidence in the company. This is written before my glasses arrived. So far, ordering has been easy. Mario on the Chat line helped with a website error, giving me confidence that my glasses will be just what I need. I have never ordered glasses on line before, and was a little nervous about the whole procedure. Now I am confident, thanks to Overnight Glasses.

3 years ago Edited October 21, 2021

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Bumblebee Charlotte, NC

I ordered replacement lenses for my old frame and Michael Kors pair as my nice glasses for around $150. The name Overnight is a joke and false advertising. you have to pay big $ for fast shipping but you still won't get it overnight! The free shipping takes at least a week. My old frame with the replacement lenses is holding up fine. Unfortunately, my MK pair is unusable. The lenses developed some kind of film, and besides being foggy it threw off the measurements, so it no longer corrects my vision, quite the opposite. I contacted the company and they wanted me to take a picture. Well, my phone is autocorrecting these issues so it's not visible, which I told them and I even offered to send the glasses back. No reply, and it's been more than a week. My 3rd pair I ordered a few months ago was delivered with small cracks in lenses, but I didn't want to bother with sending them back since they were just for watching tv, but everytime I look into light, I see long vertical lines. This company sucks and the quality is no good. I'm staying away. And I have to laugh at their website and only 5*reviews, they're obviously not allowing through the real ones!

3 years ago Edited September 14, 2021

Reply from Overnight Glasses

Dear Customer, Sorry this was your experience with us. Please let me know the order number and i will gladly assist to remedy these issues. We offer 100% satisfaction or money back on every pair of glasses we make.

Aug. 28th, 2021

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arnab ganguly Cypress, CA

I needed some last minute glasses after misplacing my last pair. I ordered my glasses for overnight delivery. Great communication. Great price. Received item the next morning. Absolutely recommend without reservation.

3 years ago

Reply from Overnight Glasses

Thank yo so much for sharing your experience with us. Reviews like yours help us understand we are on the right path

Aug. 28th, 2021

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Harold Spencer Macomb, MI

Overnight Glasses has been a great fit for my chaotic lifestyle. It’s so easy to order glasses and I can do it in the middle of the night verses during business hours when I too am working, therefore, I like their flexibility best and the products are great.

2 years ago

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CypressH Ellicott City, MD

I was very happy with the speed I got my glasses, it took two days as opposed to the regular almost two weeks of other online retailers. I also really like that the glasses come with glare perfection when my in person eye doctor charges extra.

2 years ago

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Verified Customer

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Jerry Higgins Wernersville, PA

Great quality, service, and price. Nice to find such a responsible vendor on line.

2 years ago

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Kiesha Abbott Rockville Centre, NY

They were quick and accurate with my daughter's glasses. She is enjoying them! Thank you!

2 years ago

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AM Davis Casa Grande, AZ

I love the 2 pairs of glasses that I bought. The lens are good quality and the frames are stylish.

2 years ago

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Jacob Harris, MN

They went beyond what I expected. I forgot something in my order and they fixed it for me.

2 years ago

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Rebeccah Martin McCalla, AL

Received quickly and they were perfect! Noone else could get them to us when we needed them.

2 years ago

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Rahul Littleton, CO

Service and ease of use. I was able to communicate on an overnight order as wel.

2 years ago

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Scott A Rozell Portland, OR

Glasses were priced within reason and they did arrive quickly (I didn't pay for overnight).

2 years ago

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Henry Myers West Grove, PA

GREAT PRODUCTS AND CUSTOMER SERVICE. FAST TURNAROUND AND CRISP COMMUNICATION ON MULTIPLE ORDERS

2 years ago

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Conrad Casser Hailey, ID

Excellent customer service. Good prices without having to buy new frames. A great service.

3 years ago

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Jacob Mark Protsik Toledo, OH

They were great when i first tried them on then i realized they are to small and look like childrens glasses. They dont even go over my ears and sadly i think its too late to return them

3 years ago

Reply from Overnight Glasses

Hi Jacob. Please let us know the order number. We cover such issues at no addiotnal charge.

Oct. 12th, 2021

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Verified Customer

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Tuvia Helfen Florence, MA

Quality and fastest around! Great prices and good customer service experience too!

3 years ago