Name: Overnight Glasses
Rating: 4.4

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Verified Customer

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Tuvia Helfen Florence, MA

Quality and fastest around! Great prices and good customer service experience too!

3 years ago

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Eder Houston, TX

Fast shipping love my glasses and the price was great I would shop from them again

3 years ago

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Ron Skopitz Kennesaw, GA

Good selection, excellent configuration options, clean purchasing interface, fast turn-around.

3 years ago

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Stoney Southcotte Greeley, CO

I had a great experience buying glasses. Very easy and got my glasses quickly and they're perfect.

3 years ago

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Anthony Barnes Amboy, WA

3 years ago

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Patricia Spanaway, WA

They were willing to take my older frames and se if new lenses could be installed.

3 years ago

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Charles C Frank Longmont, CO

Excellent company! Fantastic glasses ! Great to work with and great price !

3 years ago

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Kimberly Mays Somerdale, NJ

Because of how quick they are with the process and how I am informed throughout each step!!!

3 years ago

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Nick Franklin Lakes, NJ

The quality of the product received reflects on the care they put into their service

3 years ago

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Starasia Jones Waterbury, CT

Since the first order , OG has literally meet my expectations every single time .

3 years ago

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Damon Mitchell Fort Lauderdale, FL

Amazing customer service, wen't above and beyond to make sure I was happy with my purchase.

3 years ago

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James Plano, TX

Great concept and easy to use. They have this service down pat!! I will be using again

3 years ago

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Myrna Homaryar North Hills, CA

I mailed out 6 pair of glasses only to receive ALL in the wrong prescription, had to mail back and they DID send me a label, but it was frustrating.

3 years ago

Reply from Overnight Glasses

Hi Myrna, Please let me know the order number/s. I wish to help. It's very rare that we will send wrong prescriptions.

Sep. 8th, 2021

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William OBrien Boca Raton, FL

I think if you could pick out 2 or 3 frames and do a side by side comparison it would help picking the frame

3 years ago

Reply from Overnight Glasses

Hi William, Thank you for this constrictive feedback. We do have a Wishlist that can compare the frames. are there any missing details there that we can add? Really appreciate you taking the time and help us with this.

Sep. 14th, 2021

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Candace Brown Clinton, MD

On time, accurate, and high quality frames. Loved the real time updates on my order.

3 years ago

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Mary Harrison, NJ

Fast & convenient service. I received high quality lenses for my glasses for very affordable price

3 years ago

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Maurice McWhirter Traer, IA

Quick. Accurate. Even corrected the prescription after I sent an incorrect one fir free

3 years ago

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Robert Horn II Pahrump, NV

When I lost my prescription reading glasses, I needed new ones quick. Overnight Glasses came to my rescue and I had a new pair the next day. The price was right too!

1 year ago

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Brian Galveston, TX

Great customer service, quick delivery, transparency, and affordable selection make Overnight Glasses an easy choice every time for my eyewear needs...and wants!

1 year ago

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John Surrey, BC

The company delivers a first class product at a reasonable price. Their customer service is excellent. They quickly resolve any issues that may arise.

1 year ago

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Mamato EnE Willmar, MN

I love Overnight Glasses! I’ve gotten new glasses, “piano” glasses, just lenses, and all have been perfect quality lenses. They are my go to for our entire family.

1 year ago

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matthew vaughan Cheyenne, WY

I ordered lenses there over 2 weeks ago and they were shipped 5 days ago. I have no idea why anyone with a business would rely on USPS for their shipping. Anyways my glasses were shipped from Van Nuys, CA June 15th. They arrived in Denver, CO on June 17th. Denver is 100 miles from my house. So, today(June 20th) they arrived in Los Angeles, CA. What's going on? This is absurd when I could've went to a different site for cheaper. I picked this site because I thought I would get them faster. They should charge $10 more and use UPS. Oh, they recieved my frames on June 7th. So, as of right now, "overnight" means more than 2 weeks. Who knows how long it will take?

1 year ago

Reply from Overnight Glasses

Hello, We apologize for the shipping delay. Our records show that we received your frames on 6/12 and shipped out the completed glasses on 6/15. Unfortunately USPS did ship the package incorrectly. We did contact USPS, they have corrected the mistake and delivery is expected on 6/23. We do offer to ship orders via UPS, you can select this option at check out.

Jun. 23rd, 2023

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Mitchell McGarrell Henderson, NV

I wish I can give this company a zone. They received my old frames 6/2/23 and the following week I called overnight glasses numerous times checking on the status of my order and it was always told tome that it’s in production, then on 6/9/23 I was told that my glasses were done and were being shipped and I should be receiving a tracking number which I never received. Called overnight glasses on 6/11/23 and I was told that they damage my personal frame which I loved and couldn’t find anywhere else to this day, I was so disappointed and frustrated because they were dishonest and lying to me the whole time. I will never recommend this company to anyone who have personal frames they love and cherish go with a more reputable company, not supposably a overnight and fast shipping company that doesn’t stand by they’re word. Horrible experience never again, stay away.

1 year ago

Reply from Overnight Glasses

Hello, we do apologize for damaging your frame. We are repairing the frame and completing the lenses for you. We discussed the ETA on 6/13. Once your order is complete you will receive your tracking information. Thank you for letting us make your lenses and we do apologize for any inconvenience.

Jun. 15th, 2023

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Anthony “Tony” Jack Cleveland, OH

Twice failed to ship on time. I have made two separate orders and they have bungled both. The first time they left out a pair of glasses and didn't even notice until I complained. The second time their turnaround was slower than promised (36 hours instead of 24) and they shipped by USPS instead of second-day air for which I paid extra. Customer service was initially unresponsive, then took no responsibility for the considerable cost and inconvenience caused to me by their failure to meet the time-sensitive contract. Instead, they insulted me by only offering to refund the shipping cost! I would also add that the economy line frames ordered the first time around were of poor quality. The arms were not long enough for a normal head. The second time around I sent them my own designer frames to get new lenses, but instead of fulfilling that order on time, they effectively held my expensive frames hostage.

1 year ago

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Victor Hernandez Los Angeles, CA

I placed my order and shipped my frames on a Friday. No one available to receive them on the weekend. They confirmed receipt on 5/21/22. They sent their time table with the email, I should have received them before the Memorial Weekend. But nothing so I reached out and Christine responded saying there was a slight delay and one of the lenses needed to be re-made. They should will be completing the remake by Tuesday to ship that day. She was supposed to email me the tracking number. Tuesday came and went with no update. I called at 2:30 and 4:30 pm with no answer. Called Wednesday morning at 9:30 am of course no response and no one returning any of my messages either voicemail or email. Horrible customer service and turn times.

2 years ago

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Phillyanyhouse Springfield, PA

I ordered replacement lenses for my mother, who was visiting me in PA but live in NV. There's shipping label error that could have been solved easily with customer support but unfortunately THEY DON'T HAVE ANY!!! I called over 100 times but it always goes to answering machine. I started writing email but the guy who is responding doesn't even refer to our previous conversation so he always starts from the beginning. At this time I am so worried that I am going to lose my $159.I have started dispute with my bank . This is what I want you to reconsider before you order this company. I didn't get any service yet so no matter how long it takes, i will recover my money. What if after you recieved your glasses, you need help and try to reach out to this company???? BUYERS BEWARE!!!

2 years ago

Reply from Overnight Glasses

Hi. Sorry this was your experience. We are bit shorthanded at this moment. Hope that by now your issue is resolved but if not, please reach out to me Gidon@overnightglasses.com and I will help.

Dec. 2nd, 2021

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JT DeBary, FL

I had my my own frames shipped to them. I got an email that they got my glasses and it’s in the cutting phase. I waited 5 days and not update. I contacted them and told me that my glasses was shipped on March 11th. And provided me with a wrong tracking #. It’s now March 23rd and I still haven’t gotten my glasses. Contacted them 3 times already The 2nd time they said they will look into it and has not followed up on me in 5 days. I had to contact them again and no reply. I had to reverse the charge on my credit card not only that They lost my $118 pair of Oakley frames. This company sucks period.

4 years ago

Reply from Overnight Glasses

Sorry this was your experience. Hope you can give another chance and make this right. Please reach us at Support@overnightglasses.com with your order number and we will try and remedy this issue. We had greatly improved our lens replacement service turn time.

Aug. 28th, 2021

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andrew vilardo Newark, OH

Very professional very very fast delivery will use them forever

1 year ago

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Stephanie Russell Front Royal, VA

Very happy with Overnight Glasses. Ordered my second pair recently.

2 years ago

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Kristine L Benson Circle Pines, MN

Reliable and Fast -- delivered the product earlier than promised-- amazing

2 years ago

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Jordan Harris Bessemer City, NC

they gave me customers satisfaction that was accessibly easy.

2 years ago

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Yasmin Henry Sacramento, CA

They came through for me when I needed an emergency pair of glasses

2 years ago

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Gary Benz Mastic Beach, NY

Needed glasses right away. Overnight Glasses had them delivered next day.

2 years ago

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Sherrie Sushko Cliffside Park, NJ

Good quality, fashionable glasses shipped super quick. Happy with my purchase.

2 years ago

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Karla Hoefgen Eau Claire, WI

The service was prompt and my replacement lenses are perfect!

2 years ago

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Bob Kroha Marshfield, MA

Lenses were correct, frame was adjusted and tightened . Price was good, turnover time a bit slow.

2 years ago

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Roy Neil Prentice Haymarket, VA

I sent in the wrong specs you corrected it and still shipped on time

2 years ago

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John Thomas Lincolnton, NC

Good prices, quick service, most helpful with an ordering mistake

2 years ago

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Craig E Proulx Clay, NY

easy to order. fast delivery. price was good. why buy new frames every year.

2 years ago

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Susan Schuman Baltimore, MD

Ordering process was easy, prices are reasonable and shipping is fast.

2 years ago

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Robert Pritchard Springfield, IL

I'm not very tech savy,but everything about my online order went perfectly.

2 years ago

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Jennifer Mills South Burlington, VT

Love the glasses, but never received the case and cleaning spray for my 2nd pair.

2 years ago

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Rachael Ven Dawson Milwaukee, WI

Received glasses WAY after the guaranteed period, just to break within three days and wait another week for a replacement

2 years ago

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Kristi Miller Belton, TX

Amazing quality of glasses! I have told everyone I work with about them.

2 years ago

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Michael Weiss Warrenton, VA

Great customer service. Production time and shipping are fast.

2 years ago

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Emily Johnston Richmond, VA

Fast and easy process! I did the entire order process online!

3 years ago

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Jackie Seymour, TN

Because I got my glasses the day they said I would receive them

3 years ago

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Jessica P New Fairfield, CT

Glasses got to me very fast and look great and are great quality.

3 years ago

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Sylvia Aponte Watertown, NY

Easy process and fast turnaround with my prescription eyeglasses.

3 years ago

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Joan Pham Orlando, FL

Fast reply, good quality lenses & best customer service I've ever encountered

3 years ago