Campaigner

Campaigner offers very basic entry-level ESP services. Non-competitive pricing and below average customer service. The UI/UX is old fashioned and not intuitive but the basic features are mostly there. The email builder is not easy to use and looks like an old word document style interface. The page constantly loads and refreshes for most click actions. The pages refresh slower than other ESP platforms. A/B test functionality is basic at best. The customer service and policies are really bad for business practices. They require a credit card to sign up for a 30-day free trial. They auto charge your card if you don't close your account. You can't close your account online. You have to find a support or billing email to request cancellation. But they only give you a number to call. Then you have to call in-person to cancel the account. You don't automatically get notified of invoices or billing. You have to opt-in for invoices and billing notifications. There is one sentence in the entire 'terms and conditions' page that tells you about auto credit card charging after the 30 day trial period. They don't do refunds even if your account has been inactive and they don't pro-rate your cancellation period. Better entry level options would be Mailchimp. If you're looking for something intermediate with more advanced workflows for a good price, try Autopilot HQ. For a medium-big sized company, Iterable, but it's a little more expensive.

I had a horrible experience with Campaigner. I wanted to take a quick look at their templates. They insist that you give them your credit card information before you can do this. I never used their services but they billed me for months. I asked, but they have refused, to refund my money. They are the only e-mail marketing company that I am aware of who requires a credit card number to investigate their services. Stay away. There are many other companies who provide great e-mail marketing services who operate with integrity.