Cigna vs Delta Dental

McCall Martin
McCall Martin | Senior Editor

Whether you're looking for group plans or individual plans, Cigna and Delta Dental are both good insurance companies to choose for dental insurance. Delta Dental stands out because it offers two more plan options than Cigna does for individuals and families. Cigna stands out for its Cigna Dental Health Connect™ program and because general information about its group plans is easier to find online.

Cigna logo
#2 Cigna
5.5 Overall Score
3.5
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(99)
Delta Dental logo
#1 Delta Dental
6.7 Overall Score
4.0
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(227)

Overview

Cigna

Plans Available

N/A

Customer Service Options

N/A

Time in Business

Undisclosed

Delta Dental

N/A

N/A

Undisclosed

Ratings

Cigna

Overall Score
5.5 of 10
Review Score
3.5
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Value for Money
3.3
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Quality of Product or Service
3.3
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Company Trustworthiness
3.4
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Likely to Recommend
5.7 of 10

Delta Dental

6.7 of 10
4.0
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3.7
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3.9
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3.9
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7.2 of 10

Reviews

Cigna

Number of Reviews
99
Review Breakdown
3.5
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1 star
21%
2 star
6%
3 star
11%
4 star
23%
5 star
38%

Delta Dental

227
4.0
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1 star
10%
2 star
5%
3 star
12%
4 star
28%
5 star
45%

Reviews for Cigna

Helpful Favorable Review

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Natalia Jayy

November 21st, 2022

DETAILS

Cigna has offered cost effective and competitive rates for dental procedures. I always love seeing how much Cigna takes off from the original bill as it reminds me of the viable option I have for insurance.

Helpful Critical Review

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Larry Chasin

April 18th, 2023

DETAILS

Company does not cover what they claim to cover when they sell you the policy. I specifically asked about missing tooth replacement since I was in the middle of an implant when I signed up. I was told that as long as there was no lapse in coverage the procedure would be covered. Turned out to be a complete lie. My claim was rejected since it was done less than a year after joining, even though I had specifically asked if I would be covered, and was told by the agent, that the waiting period would be waived since there was no coverage lapse.

Reviews for Delta Dental

Helpful Favorable Review

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Jasmin Mena

February 14th, 2023

Used Delta once in a different state through my husband's insurance for a basic check-up. Was able to find a very nice dentist and they went through everything carefully and explained my situation with patience. Everything was straight-forward.

Helpful Critical Review

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Leo Russ

February 23rd, 2023

DETAILS

Refused to cover an implant on the grounds that they "do not have a record of extraction and, therefore, it's a defect the patient was born with." They even supplied a conclusion from a "doctor", someone who doesn't know that if the tooth has never existed, the adjacent teeth would move/expand, and the gap would close which would not allow to install an implant. Crooks.

The Final Word

Cigna offers three dental insurance plans to choose from with different levels of coverage offered. Plans cover preventive care only, preventive and restorative care, and preventive, restorative, and orthodontics. 

However, if you want to look at more options, Delta Dental offers four different plans for individuals and families. These plans have different network structures and covered services vary. You can purchase plans with in- and out-of-network coverage, just in-network coverage, a fee-for-service plan, or a dental discount plan from Delta Dental.

Cigna also offers personalized support through Cigna Dental Health Connect™. The program helps you be proactive with your dental care and gain insights. This service is a nice benefit of buying a Cigna dental plan.

Cigna stands out from Delta Dental because general information on group dental plans available are easier to find. Cigna offers group plans with just in-network coverage, in-network and out-of-network coverage, and indemnity structures. For more information on what Delta Dental offers in your state, you'll need to contact the company directly or look at the state specific site.

If you're looking for dental insurance to cover yourself and your family. Both companies are trusted choices. Delta Dental offers an indemnity plan, which gives you an additional option compared to what Cigna offers. However, if you'd like support in being proactive regarding your dental health, you'll want to choose Cigna for its Cigna Dental Health Connect™ program.

It's easy to view general information about Cigna's group dental plans, which makes it easier to determine whether a Cigna dental plan will work for you. While Delta Dental is a trusted insurer, you'll need to contact them directly to learn more about your options.

Top Choice

Delta Dental Logo
Delta Dental

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