Cigna vs Delta Dental

Alice Stevens
Alice Stevens | Senior Editor

Whether you're looking for group plans or individual plans, Cigna and Delta Dental are both good insurance companies to choose for dental insurance. Delta Dental stands out because it offers two more plan options than Cigna does for individuals and families. Cigna stands out for its Cigna Dental Health Connect™ program and because general information about its group plans is easier to find online.

Cigna logo
#3 Cigna
6.7 Overall Score
3.9
starstarstarstar_halfstar_border
(67)
Delta Dental logo
#4 Delta Dental
5.7 Overall Score
4
starstarstarstarstar_border
(167)

Overview

Cigna

Delta Dental

Time In Business
Time In Business
NaN Years
NaN Years

Ratings

Cigna

Delta Dental

Overall Score
Overall Score
6.7 of 10
5.7 of 10
Review Score
Review Score
3.9
starstarstarstar_halfstar_border
4.0
starstarstarstarstar_border
Value for Money
Value for Money
3.7
starstarstarstar_halfstar_border
3.8
starstarstarstar_halfstar_border
Quality of Product or Service
Quality of Product or Service
3.7
starstarstarstar_halfstar_border
3.9
starstarstarstar_halfstar_border
Customer Service
Customer Service
3.7
starstarstarstar_halfstar_border
3.9
starstarstarstar_halfstar_border
Company Trustworthiness
Company Trustworthiness
3.7
starstarstarstar_halfstar_border
3.9
starstarstarstar_halfstar_border
Likely to Recommend
Likely to Recommend
6.6 of 10
7.4 of 10

Reviews

Cigna

Delta Dental

Number of Reviews
Number of Reviews
67
167
Review Breakdown
Review Breakdown
3.9
starstarstarstar_halfstar_border
5 star
46%
4 star
24%
3 star
13%
2 star
6%
1 star
10%
4.0
starstarstarstarstar_border
5 star
47%
4 star
26%
3 star
15%
2 star
6%
1 star
7%

Reviews for Cigna

Helpful Favorable Review

starstarstarstarstar_border

BrooklynWriter

February 28th, 2021 Brooklyn, NY DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Like most dental insurance companies, Cigna basically covers a biannual checkup and most of the cost of, say, cavities. Beyond that, you're on your own. The annual and lifetime cap is pretty modest, and hope that your child doesn't need orthodontics.


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border

Brenda Mertes

February 28th, 2021 Houston, TX DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

Cigna doesn't cover anything. They apparently think that their clients just love taking test and don't believe any of the tests and procedures are actually necessary. They've been so awful and we've paid out of pocket in full for every single thing. I don't understand what the half a thousand dollars a month was even for.


Reviews for Delta Dental

Helpful Favorable Review

starstarstarstarstar_border

Mark Troxel

February 28th, 2021 Provo, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The rating on dental insurance is based on the plan you are paying for. It is really hard to compare services if someone is paying for a better plan. Payments have always been quick and accurate. Delta is the company that my wife's insurance is through. I have a different insurance provider and they work well together and coordinate benefits.


Helpful Critical Review

starstarstar_borderstar_borderstar_border

Mason Allen

February 28th, 2021 Provo, UT DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

The have the same coverage as most dental insurance companies but Delta can be a pain in the butt. It took 8 months for them to process a retainer request. They said if I did x,y,z I could get it approved and I did that and they still did not approve it. Such a waste of time.


The Final Word

Cigna offers three dental insurance plans to choose from with different levels of coverage offered. Plans cover preventive care only, preventive and restorative care, and preventive, restorative, and orthodontics. 

However, if you want to look at more options, Delta Dental offers four different plans for individuals and families. These plans have different network structures and covered services vary. You can purchase plans with in- and out-of-network coverage, just in-network coverage, a fee-for-service plan, or a dental discount plan from Delta Dental.

Cigna also offers personalized support through Cigna Dental Health Connect™. The program helps you be proactive with your dental care and gain insights. This service is a nice benefit of buying a Cigna dental plan.

Cigna stands out from Delta Dental because general information on group dental plans available are easier to find. Cigna offers group plans with just in-network coverage, in-network and out-of-network coverage, and indemnity structures. For more information on what Delta Dental offers in your state, you'll need to contact the company directly or look at the state specific site.

If you're looking for dental insurance to cover yourself and your family. Both companies are trusted choices. Delta Dental offers an indemnity plan, which gives you an additional option compared to what Cigna offers. However, if you'd like support in being proactive regarding your dental health, you'll want to choose Cigna for its Cigna Dental Health Connect™ program.

It's easy to view general information about Cigna's group dental plans, which makes it easier to determine whether a Cigna dental plan will work for you. While Delta Dental is a trusted insurer, you'll need to contact them directly to learn more about your options.

top choice

Cigna
View Profile