Cigna vs Delta Dental

McCall Martin
McCall Martin | Senior Editor

Whether you're looking for group plans or individual plans, Cigna and Delta Dental are both good insurance companies to choose for dental insurance. Delta Dental stands out because it offers two more plan options than Cigna does for individuals and families. Cigna stands out for its Cigna Dental Health Connect™ program and because general information about its group plans is easier to find online.

Cigna logo
#3 Cigna
5.0 Overall Score
1.8
star star star_border star_border star_border
(118)
Delta Dental logo
#1 Delta Dental
7.0 Overall Score
4.2
star star star star star_border
(252)

Overview

Cigna

Plans Available

N/A

Customer Service Options

N/A

Time in Business

Undisclosed

Delta Dental

N/A

N/A

Undisclosed

Ratings

Cigna

Overall Score
5.0 of 10
Review Score
1.8
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Value for Money
3.1
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Quality of Product or Service
3.1
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Company Trustworthiness
3.2
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Likely to Recommend
5.0 of 10

Delta Dental

7.0 of 10
4.2
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3.8
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3.9
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4.0
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7.3 of 10

Reviews

Cigna

Number of Reviews
118
Review Breakdown
1.8
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1 star
31%
2 star
5%
3 star
9%
4 star
20%
5 star
35%

Delta Dental

252
4.2
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1 star
10%
2 star
5%
3 star
12%
4 star
27%
5 star
47%

Reviews for Cigna

Helpful Favorable Review

star star star star star

Stephanie Bloniarz

March 22nd, 2024

We have Cigna dental through my husbands work. It's affordable and I never have to fight to get claims paid. I do wish Cigna would pay better for out of network on their PPO plan. I find the best dentists are not in network. The website is easy to navigate and any time I've had a question and have to call in, I've been treated very kindly and efficiently. Thank you, Cigna! A++++++++

Helpful Critical Review

star star_border star_border star_border star_border

Oleksandr Nikitin

March 2nd, 2024

DETAILS

dental: does not cover very many procedures. There is simply no chance to appeal. If it weren’t for the employer who entered into an agreement with them, I would not have spent a single cent on this insurance.

Reviews for Delta Dental

Helpful Favorable Review

star star star star star

Stephanie Bloniarz

March 22nd, 2024

As a consumer, I have personally had Delta Dental for 33 years, through my husband's employer. I love Delta Dental! I always had great coverage, for a reasonable price! I have also worked in dentistry for 25 years, and this company is by FAR my favorite insurance company to deal with! I love the Dental Toolkit and spend a lot of time there every single work day! I especially love pulling benefits, and processing EFT's. We get paid SOOO fast! WOW! You guys do a great job!! A++++++++++++++++++++++

Helpful Critical Review

star star_border star_border star_border star_border

Leo Russ

February 23rd, 2023

DETAILS

Edited March 19th, 2024

Refused coverage for ridiculous reason - claimed that the implant was not covered because "the tooth never existed since we don't have a record of extraction". If I were born without that tooth, there would be no room install the implant but any sort of reasoning that doesn't contribute to their bottom line simply does not exist.

The Final Word

Cigna offers three dental insurance plans to choose from with different levels of coverage offered. Plans cover preventive care only, preventive and restorative care, and preventive, restorative, and orthodontics. 

However, if you want to look at more options, Delta Dental offers four different plans for individuals and families. These plans have different network structures and covered services vary. You can purchase plans with in- and out-of-network coverage, just in-network coverage, a fee-for-service plan, or a dental discount plan from Delta Dental.

Cigna also offers personalized support through Cigna Dental Health Connect™. The program helps you be proactive with your dental care and gain insights. This service is a nice benefit of buying a Cigna dental plan.

Cigna stands out from Delta Dental because general information on group dental plans available are easier to find. Cigna offers group plans with just in-network coverage, in-network and out-of-network coverage, and indemnity structures. For more information on what Delta Dental offers in your state, you'll need to contact the company directly or look at the state specific site.

If you're looking for dental insurance to cover yourself and your family. Both companies are trusted choices. Delta Dental offers an indemnity plan, which gives you an additional option compared to what Cigna offers. However, if you'd like support in being proactive regarding your dental health, you'll want to choose Cigna for its Cigna Dental Health Connect™ program.

It's easy to view general information about Cigna's group dental plans, which makes it easier to determine whether a Cigna dental plan will work for you. While Delta Dental is a trusted insurer, you'll need to contact them directly to learn more about your options.

Top Choice

Delta Dental Logo
Delta Dental

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