Aetna vs MetLife

McCall Martin
McCall Martin | Senior Editor

Aetna and MetLife are trusted insurance providers. MetLife stands out for its specialization in group dental plans and offerings specifically for veterans and federal employees and military retirees. Aetna has a good selection of group dental plans. It also stands out for its dental discount card offering for families and individuals. 

While Aetna is an excellent choice, MetLife gets the recommendation for its specialization in group dental insurance and its dental insurance plan for individuals and families.

Aetna logo
#2 Aetna
5.2 Overall Score
4.0
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(61)
MetLife logo
#7 MetLife
4.6 Overall Score
1.9
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(92)

Overview

Aetna

Plans Available

N/A

Customer Service Options

N/A

Time in Business

Undisclosed

MetLife

N/A

N/A

Undisclosed

Ratings

Aetna

Overall Score
5.2 of 10
Review Score
4.0
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Value for Money
3.8
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Quality of Product or Service
3.8
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Company Trustworthiness
3.8
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Likely to Recommend
6.8 of 10

MetLife

4.6 of 10
1.9
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3.7
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3.7
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3.7
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6.3 of 10

Reviews

Aetna

Number of Reviews
61
Review Breakdown
4.0
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1 star
11%
2 star
10%
3 star
7%
4 star
13%
5 star
59%

MetLife

92
1.9
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1 star
17%
2 star
7%
3 star
9%
4 star
21%
5 star
47%

Reviews for Aetna

Helpful Favorable Review

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roberto arcia

October 30th, 2021

DETAILS

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Review Source

I have had Aetna dental health insurance for over three years now. They offer a great variety of different plans when it comes to dental coverage and price. I will continue to be a loyal Aetna member in the future because of how good their coverage extends and how many offices actually take them as insurance. It is truly the best dental health insurance.

Helpful Critical Review

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lucas Berger

November 14th, 2023

DETAILS

Total scam. They approved a procedure which was prescribed by my dentist only to decide 3 months later the procedure was "unnecessary" and repeal the approval leading to me be charged the full amount.

Reviews for MetLife

Helpful Favorable Review

star star star star star

jamee emens

August 1st, 2022

DETAILS

We have never experienced one problem. Our family has had ortho work, crowns, bridges, wisdom teeth extractions, etc. The claims are paid quickly, and I never speak to one person. The dentist's office handles it all.

Helpful Critical Review

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No help

September 12th, 2023

DETAILS

I have called numerous times!! I got the name of the rep each time and when I have to call back because of the non promised action, the person doesn’t work there any more. Happened 5 times! Now my non payment is being turned over to a collection agency! DO NOT USE THIS INEPT COMP!!!!

The Final Word

Both Aetna and MetLife offer one dental insurance plan for individuals and families. MetLife's dental insurance plan has three options with different cost-sharing and covered services. Because of this flexibility, MetLife gets the recommendation over Aetna.

If you're looking for a dental discount plan, however, MetLife isn't an option. Aetna offers its branded Vital Savings Card that gives you access to discounted rates at participating dentists.

MetLife also has two specialty plans. One is designed for veterans. The other is for federal employees. Retired military members can also enroll in MetLife's Federal Dental Plan. With these plans, MetLife increases its individual dental insurance options for clients with a military or federal background.

Both companies offer group dental plans with just in-network and both in- and out-of-network coverage. As you weigh the two companies, look into the network size and quality available in your area. 

Aetna stands out from MetLife on group dental insurance plans with its dental indemnity plan offering. If you want an indemnity plan and are choosing between the two companies, you'll need to opt for Aetna.

It's hard to go wrong when choosing between MetLife and Aetna. MetLife stands out for its speciality plans designed for veterans, federal employees, and military retirees. It also offers more options if you're buying a dental insurance plan for you or your family. However, if you're interested in a dental discount card, you'll need to go with Aetna. Employers interested in an indemnity plan should also work with Aetna as MetLife doesn't offer this kind of plan.

Top Choice

Aetna Logo
Aetna

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