Aetna vs Delta Dental

Alice Stevens
Alice Stevens | Senior Editor

While both Aetna and Delta Dental are trusted dental insurance providers, Delta Dental gets the recommendation for its selection of individual and family plans. You can choose from four dental insurance plans at Delta Dental. Aetna only offers one dental insurance plan.

Aetna offers better upfront information on its group dental insurance plans, which makes it easier for you to decide whether or not it has something that will work for your company. For more information on Delta Dental's group plans, you'll need to check the state-specific site or contact the company directly.

Aetna logo
#7 Aetna
3.4 Overall Score
3.9
star star star star star_border
(44)
Delta Dental logo
#4 Delta Dental
5.7 Overall Score
4.0
star star star star star_border
(183)

Overview

Aetna

Time in Business

Undisclosed

Delta Dental

Undisclosed

Ratings

Aetna

Overall Score
3.4 of 10
Review Score
3.9
star star star star star_border
Value for Money
3.7
star star star star_half star_border
Quality of Product or Service
3.6
star star star star_half star_border
Company Trustworthiness
3.7
star star star star_half star_border
Likely to Recommend
6.7 of 10

Delta Dental

5.7 of 10
4.0
star star star star star_border
3.8
star star star star star_border
3.9
star star star star star_border
3.9
star star star star star_border
7.3 of 10

Reviews

Aetna

Number of Reviews
44
Review Breakdown
3.9
star star star star star_border
5 star
55%
4 star
16%
3 star
7%
2 star
11%
1 star
11%

Delta Dental

183
4.0
star star star star star_border
5 star
45%
4 star
27%
3 star
15%
2 star
5%
1 star
8%

Reviews for Aetna

Helpful Favorable Review

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Review Source

star star star star star

Debra Millender St Louis, MO

I found Aetna when I was looking for Dental Insurance for my 22 year old son who is still in school but couldn't stay under my insurance. They are reasonable price and make it real easy to sign up for their services.

1 year ago

Helpful Critical Review

star star star_border star_border star_border

Gabe Burton Riverton, UT

Aetna Dental, even with an upgrade, is little better than having no insurance at all which is what I had to do for a while before I found Delta Dental. No reputable dentist within an hours drive will accept basic AETNA dental. They will tell you to put your money in the bank for when you need service. They will cover next to nothing besides cleaning, minor fillings, and extractions if you can find a dentist to accept it.

2 weeks ago

Reviews for Delta Dental

Helpful Favorable Review

check_circle

Review Source

star star star star star

Abril Hunter Tallahassee, FL

Delta dental has been a fantastic provider for dental insurance. All of my insurance needs and dental procedures have been covered through Delta dental and I find that their customer service line is extremely helpful. Most dentist offices that I have gone to have excepted Delta dental as a insurance provider which is amazing. I have no complaints when it comes to Delta dental as a dental insurance provider.

4 weeks ago

Helpful Critical Review

star star_border star_border star_border star_border

Prema Dasa Starrucca, PA

They double charged me for two policies, one from marketplace and one from personal policy. I had asked them to transfer market to personal and it seems it did not happen and they would not refund my money. Lack of honesty in the company and the customer service rep was terrible. Just another company out only to get your money.

3 weeks ago

The Final Word

If you're looking for dental insurance for you and your family, Delta Dental offers four different plans with different network and coverage structures. You can also find a fee-for-service and a dental discount plan. In contrast, Aetna only offers one dental insurance plan and a dental discount card membership.

Group dental plans are harder to compare because Delta Dental does not offer as much general information on its offerings as Aetna does. To learn more about Delta Dental plans in your area, you'll need to contact the insurer directly or visit the Delta Dental website for your state. 

Aetna offers a nice selection of plan types that includes, DMO-, PPO-, PDN- network structures. Dental Maintenance Organizations (DMO) only covers in-network services. Preferred Provider Organizations (PPO) and Participating Dental Network (PDN) structures cover in- and out-of-network plans.

Delta Dental is the way to go for individual and family plans because of its selection. Aetna offers more clarity online regarding its employer-offerings, which edges it ahead of Delta Dental for those plans.

Top Choice

Delta Dental Logo
Delta Dental

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