Aetna vs Delta Dental

McCall Martin
McCall Martin | Senior Editor

While both Aetna and Delta Dental are trusted dental insurance providers, Delta Dental gets the recommendation for its selection of individual and family plans. You can choose from four dental insurance plans at Delta Dental. Aetna only offers one dental insurance plan.

Aetna offers better upfront information on its group dental insurance plans, which makes it easier for you to decide whether or not it has something that will work for your company. For more information on Delta Dental's group plans, you'll need to check the state-specific site or contact the company directly.

Aetna logo
#2 Aetna
5.2 Overall Score
4.0
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(61)
Delta Dental logo
#1 Delta Dental
6.8 Overall Score
4.2
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(252)

Overview

Aetna

Plans Available

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Customer Service Options

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Time in Business

Undisclosed

Delta Dental

N/A

N/A

Undisclosed

Ratings

Aetna

Overall Score
5.2 of 10
Review Score
4.0
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Value for Money
3.8
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Quality of Product or Service
3.8
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Company Trustworthiness
3.8
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Likely to Recommend
6.8 of 10

Delta Dental

6.8 of 10
4.2
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3.8
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3.9
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4.0
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7.3 of 10

Reviews

Aetna

Number of Reviews
61
Review Breakdown
4.0
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1 star
11%
2 star
10%
3 star
7%
4 star
13%
5 star
59%

Delta Dental

252
4.2
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1 star
10%
2 star
5%
3 star
12%
4 star
27%
5 star
47%

Reviews for Aetna

Helpful Favorable Review

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roberto arcia

October 30th, 2021

DETAILS

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Review Source

I have had Aetna dental health insurance for over three years now. They offer a great variety of different plans when it comes to dental coverage and price. I will continue to be a loyal Aetna member in the future because of how good their coverage extends and how many offices actually take them as insurance. It is truly the best dental health insurance.

Helpful Critical Review

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lucas Berger

November 14th, 2023

DETAILS

Total scam. They approved a procedure which was prescribed by my dentist only to decide 3 months later the procedure was "unnecessary" and repeal the approval leading to me be charged the full amount.

Reviews for Delta Dental

Helpful Favorable Review

star star star star star

Stephanie Bloniarz

March 22nd, 2024

As a consumer, I have personally had Delta Dental for 33 years, through my husband's employer. I love Delta Dental! I always had great coverage, for a reasonable price! I have also worked in dentistry for 25 years, and this company is by FAR my favorite insurance company to deal with! I love the Dental Toolkit and spend a lot of time there every single work day! I especially love pulling benefits, and processing EFT's. We get paid SOOO fast! WOW! You guys do a great job!! A++++++++++++++++++++++

Helpful Critical Review

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Leo Russ

February 23rd, 2023

DETAILS

Edited March 19th, 2024

Refused coverage for ridiculous reason - claimed that the implant was not covered because "the tooth never existed since we don't have a record of extraction". If I were born without that tooth, there would be no room install the implant but any sort of reasoning that doesn't contribute to their bottom line simply does not exist.

The Final Word

If you're looking for dental insurance for you and your family, Delta Dental offers four different plans with different network and coverage structures. You can also find a fee-for-service and a dental discount plan. In contrast, Aetna only offers one dental insurance plan and a dental discount card membership.

Group dental plans are harder to compare because Delta Dental does not offer as much general information on its offerings as Aetna does. To learn more about Delta Dental plans in your area, you'll need to contact the insurer directly or visit the Delta Dental website for your state. 

Aetna offers a nice selection of plan types that includes, DMO-, PPO-, PDN- network structures. Dental Maintenance Organizations (DMO) only covers in-network services. Preferred Provider Organizations (PPO) and Participating Dental Network (PDN) structures cover in- and out-of-network plans.

Delta Dental is the way to go for individual and family plans because of its selection. Aetna offers more clarity online regarding its employer-offerings, which edges it ahead of Delta Dental for those plans.

Top Choice

Delta Dental Logo
Delta Dental

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