Aetna vs Delta Dental

Kaitlyn Short
Kaitlyn Short | Contributor

While both Aetna and Delta Dental are trusted dental insurance providers, Delta Dental gets the recommendation for its selection of individual and family plans. You can choose from four dental insurance plans at Delta Dental. Aetna only offers one dental insurance plan.

Aetna offers better upfront information on its group dental insurance plans, which makes it easier for you to decide whether or not it has something that will work for your company. For more information on Delta Dental's group plans, you'll need to check the state-specific site or contact the company directly.

Aetna logo
#4 Aetna
5.2 Overall Score
4.0
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(50)
Delta Dental logo
#1 Delta Dental
7.1 Overall Score
4.0
star star star star star_border
(196)

Overview

Aetna

Plans Available

N/A

Customer Service Options

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Time in Business

Undisclosed

Delta Dental

N/A

N/A

Undisclosed

Ratings

Aetna

Overall Score
5.2 of 10
Review Score
4.0
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Value for Money
3.8
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Quality of Product or Service
3.7
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Company Trustworthiness
3.8
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Likely to Recommend
6.8 of 10

Delta Dental

7.1 of 10
4.0
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3.8
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3.9
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3.9
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7.3 of 10

Reviews

Aetna

Number of Reviews
50
Review Breakdown
4.0
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5 star
58%
4 star
14%
3 star
6%
2 star
12%
1 star
10%

Delta Dental

196
4.0
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5 star
46%
4 star
28%
3 star
14%
2 star
5%
1 star
8%

Reviews for Aetna

Helpful Favorable Review

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Review Source

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roberto arcia Columbia, MO

I have had Aetna dental health insurance for over three years now. They offer a great variety of different plans when it comes to dental coverage and price. I will continue to be a loyal Aetna member in the future because of how good their coverage extends and how many offices actually take them as insurance. It is truly the best dental health insurance.

2 months ago

Helpful Critical Review

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Gabe Burton Riverton, UT

Aetna Dental, even with an upgrade, is little better than having no insurance at all which is what I had to do for a while before I found Delta Dental. No reputable dentist within an hours drive will accept basic AETNA dental. They will tell you to put your money in the bank for when you need service. They will cover next to nothing besides cleaning, minor fillings, and extractions if you can find a dentist to accept it.

4 months ago

Reviews for Delta Dental

Helpful Favorable Review

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Noureddine Lalami Brentwood, CA

If you have Delta Dental as insurance, then you can pay little to nothing for services. The good thing is that co-pay prices tend to decline the longer you have insurance. They also have good customer service if needed.

3 weeks ago

Helpful Critical Review

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Marcy Wilson Auburndale, FL

Still waiting on hold for customer service - 1 hour 18 minutes. Really? Shame!! And unacceptable! I will be changing dental insurance for my company. It sure would be nice to have an estimate of wait time at beginning of call and updates as time passed. If they have NO ONE to answer calls, they should allow a message to be left.

2 months ago

The Final Word

If you're looking for dental insurance for you and your family, Delta Dental offers four different plans with different network and coverage structures. You can also find a fee-for-service and a dental discount plan. In contrast, Aetna only offers one dental insurance plan and a dental discount card membership.

Group dental plans are harder to compare because Delta Dental does not offer as much general information on its offerings as Aetna does. To learn more about Delta Dental plans in your area, you'll need to contact the insurer directly or visit the Delta Dental website for your state. 

Aetna offers a nice selection of plan types that includes, DMO-, PPO-, PDN- network structures. Dental Maintenance Organizations (DMO) only covers in-network services. Preferred Provider Organizations (PPO) and Participating Dental Network (PDN) structures cover in- and out-of-network plans.

Delta Dental is the way to go for individual and family plans because of its selection. Aetna offers more clarity online regarding its employer-offerings, which edges it ahead of Delta Dental for those plans.

Top Choice

Delta Dental Logo
Delta Dental

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