Aetna vs Cigna

McCall Martin
McCall Martin | Senior Editor

Cigna and Aetna are very similar in their plan offerings for individuals, families, and employer groups. Both are also trusted insurers. The biggest differences on dental insurance are the variety of plans offered. Cigna stands out for its Cigna Dental Health Connect™ program that helps you be proactive with your dental health.

Cigna and Aetna's group dental plan offerings are very similar. If you're an employer, it will largely come down to price and availability for your area and group size.

Aetna logo
#2 Aetna
5.2 Overall Score
4.0
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(61)
Cigna logo
#3 Cigna
5.0 Overall Score
1.8
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(119)

Overview

Aetna

Plans Available

N/A

Customer Service Options

N/A

Time in Business

Undisclosed

Cigna

N/A

N/A

Undisclosed

Ratings

Aetna

Overall Score
5.2 of 10
Review Score
4.0
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Value for Money
3.8
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Quality of Product or Service
3.8
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Company Trustworthiness
3.8
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Likely to Recommend
6.8 of 10

Cigna

5.0 of 10
1.8
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3.1
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3.1
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3.1
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4.9 of 10

Reviews

Aetna

Number of Reviews
61
Review Breakdown
4.0
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1 star
11%
2 star
10%
3 star
7%
4 star
13%
5 star
59%

Cigna

119
1.8
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1 star
31%
2 star
5%
3 star
9%
4 star
20%
5 star
34%

Reviews for Aetna

Helpful Favorable Review

star star star star star

roberto arcia

October 30th, 2021

DETAILS

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Review Source

I have had Aetna dental health insurance for over three years now. They offer a great variety of different plans when it comes to dental coverage and price. I will continue to be a loyal Aetna member in the future because of how good their coverage extends and how many offices actually take them as insurance. It is truly the best dental health insurance.

Helpful Critical Review

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lucas Berger

November 14th, 2023

DETAILS

Total scam. They approved a procedure which was prescribed by my dentist only to decide 3 months later the procedure was "unnecessary" and repeal the approval leading to me be charged the full amount.

Reviews for Cigna

Helpful Favorable Review

star star star star star

Stephanie Bloniarz

March 22nd, 2024

We have Cigna dental through my husbands work. It's affordable and I never have to fight to get claims paid. I do wish Cigna would pay better for out of network on their PPO plan. I find the best dentists are not in network. The website is easy to navigate and any time I've had a question and have to call in, I've been treated very kindly and efficiently. Thank you, Cigna! A++++++++

Helpful Critical Review

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Sue Lesko

March 29th, 2024

DETAILS

Edited April 1st, 2024

Dishonest lousy company. Stay away at all costs. They do not honor their policies. Worst customer service I have ever experienced. I have two plans but they will o my honor one, so I waste money all year.

The Final Word

Cigna offers three different dental insurance plans with different amounts of covered services. These options make it easy to choose a coverage level that meets your needs and fits your budget. Cigna also offers Cigna Dental Health Connect™, which helps members stay on top of their dental health with personalized support and insights.

In contrast, Aetna only offers one dental insurance plan, so you don't have the same selection. Aetna also offers a dental discount card called Aetna ® Vital Savings Card. Members on this card pay a small monthly fee to access discounts on dental services. This plan can work well if you don't need a lot of dental services.

Cigna and Aetna's group plan offerings are very similar. You can buy indemnity plans or network-based plans with just in-network or both in- and out-of-network coverage. Further inquiry into both companies is worthwhile because you'll be able to compare prices.

Cigna gets our recommendation for individual and family plans. Get more details from both companies on group dental plans to compare rates and coverage.

Top Choice

Aetna Logo
Aetna

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