Name: Pacific Debt Inc.
Rating: 4.8

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Verified Customer

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Jean Philibert

They keep me well informed and I appreciate that. The price is right for them as well.

6 years ago

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Susan Moore

They did everything that they said they would do so I'm perfectly satisfied with the service.

6 years ago

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Milka Ortiz

They haven't had any solution yet, but this is a new account. Sometimes I have to call back a few times, and they don't call me I call them.

6 years ago

Reply from Pacific Debt Inc.

Thank you so much for your review. Upon a brief review of your program, it appears that you recently closed your program with us due to the affordability of the program payments. I do show we returned the funds you had sent to escrow and everything is closed. If you need anything further, please call our Client Care team at 1-877-722-3328 option 1.

May. 7th, 2018

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Anonymous

I decided to go with them just through the advertising, and I always have a good, good response.

6 years ago

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Donna M Jaxkosn

It's hard to get ahold of the person helping us, but they are pretty good with talking to the creditors.

6 years ago

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Danielle Oviedo

They have been very helpful. Thanks to them I will be able to gain financial freedom.

6 years ago

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Monica E

They settle the higher debts to get more money and leave the smaller ones that could be paid settled with a couple of payments because they don't make money off of those.

6 years ago

Reply from Pacific Debt Inc.

Monica our goal is always to settle the right debt at the right time. We never settle a debt based on the fee we generate. After all, our goal is to settle ALL of your debts. With that said, our number one priority is to settle the accounts first that pose the largest threat in terms of creditor collection activities. Often times, the larger balances run the highest risk of a creditor attempting to sue you to collect and we want to avoid that at all times. Please feel free to call your dedicated account manager for a review of your accounts and also remember that you must authorize all settlements before we proceed.

May. 1st, 2018

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Verified Customer

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Kimberly Bouge

Great people and answers any questions. Call and checks on you and easy to work with

6 years ago

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Carly

Customer service is excellant. They work dilligentally to get your bills paid off.

6 years ago

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Gary Caldwell

Very professional and thorough. Counselors are very knowledgeable, compassionate, and reassuring.

6 years ago

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Charles (Alex) Cannon

Very helpful Tina who is has my case answers all my questions very professional.

6 years ago

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Lauren schultz

I haven't had any issues untie past year that I have been working with them to fix my credit

6 years ago

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K. Reese

General communication and execution. They failed to get a deal on AMEX, which I was able to do myself in 15 minutes.

6 years ago

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Brandon

They were there every single step of the way and provided amazing customer service!

6 years ago

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Laurie Ziegler

Good customer service Josh is always available to answer questions he is veryjelpful

6 years ago

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Neil Kansas City, MO

I have no problem paying for the service, but to tie up so much of my monthly funds in fees while negotiating settlements is not a fair practice

6 years ago

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veronica Lock Minneapolis, MN

Always helpful when I ASK questions, or need assistance. I have recommended their services.

7 years ago

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dan rust Minneapolis, MN

no problems. excellent service. trustworthy. high quality. manager easy to work with.

7 years ago

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Highly satisfied Pacific Debt customer San Francisco, CA'

They give fantastic personal customer care and support. They have helped me greatly.

7 years ago

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Lori Marshall Sunnyvale, CA'

They do everything they say they are going to, don't pull punches and are very responsive. :-)

7 years ago

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Rita Wills Mobile, AL

They call me to let me know about the progress they have. I feel pretty good about it.

7 years ago

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Joe Burgert Plattsmouth, NE

I think they're a really good company. They handled everything for me, and kept me updated through emails and calls.

7 years ago

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Edlin Hurtado

I had a consultation this morning with an advisor who by the way was great initially. I asked him to send over some information so I can then have a conversation with my husband. I spoke to my husband and asked him what his thoughts where. He went ahead and asked if he could possible have a credit card that was missed added to the list and see how much our payment would increase by, to my shock I went ahead and open my emails and this was his response closed it out. Very confused on what you guys plan on doing with your monthly overhead and current income. Way too much debt to do this on your own. This was your best option to become debt free quickly to buy a home one day. Going to waste a lot of money on interest and many years of your life trying. Good luck. Here if needed.) I immediately called back and was transferred to a supervisor I didn’t feel like he was genuine with his apology and decided to not go forward with this company it left a bad taste of this is their way of handling questions they may have not understood I wouldn’t trust them with my finances. By the way they could’ve called and asked for clarification at any given point. I offered to send my thread over as well I noticed that they didn’t ask to verify my complain.

1 year ago

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jameel karim Winterville, NC

I appreciate Pacific Debt and Ray T for coming up with a plan to help me and my family clear my debt and work toward some financial independence. Thank you Ray.

4 years ago

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John Keeney Port Isabel, TX

I took the plunge, called them, and never looked back. Professional and knowledgable about their product, dare I say excellent service for those who struggle. But no more.

4 years ago

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Amanda Vangeli Denver, CO

Jake was very helpful and took the time to explain everything to me. I felt reassured and taken care of. Very excited to begin my debt recovery journey with this company.

4 years ago

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Ronald E Sherrod San Jose, CA

I like the personal human touch. Working with William R Jr was fantastic in terms of guidance and customer friendliness. They will be there for you every step of the way.

4 years ago

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Lisa Robinson Claremont, CA

Eva L provided customer service that far exceeded my expectations. She went way beyond the typical business exchange that I have experienced in the past.

4 years ago

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Shawana Harris Lafayette, LA

I have not heard of Pacific Debt before but Ashley R was very nice , attentive and knowledgeable. She made the whole experience easy to do and she is very easy to talk to.

4 years ago

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Gurdev Los Angeles, CA

They help me allot they again stand my business and stand me up they are very nice and great people and a great company to help this time I am really thankful to you

4 years ago

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Lynne McCutcheon Lexington, KY

Erin C has gone the extra mile in helping me consolidate substantial credit card debt. She has been able to answer my questions and guide me through the process.

4 years ago

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Emily Little Charlotte, NC

Debbie made my experience so perfect!! She explained everything so thoroughly. She cared about me and my circumstances and I appreciate her and Pacific Debt for that!!

4 years ago

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Mia B. from Brea Brea, CA

Cedric A was awesome! He was patient, explained things thoroughly, was personable, and did not make me feel rushed, or pressured! He was very professional and helpful.

4 years ago

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Daniel Jenkins Herndon, VA

William R Jr. helped sort my debt consolidation and relief package. He was clear, honest, personal and friendly. The process was painless. I highly recommend.

4 years ago

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Chelsea Stewart Pleasant Grove, UT

Michael was very upfront and easy to work with. I’m excited to become debt free and he has helped me to do so. Very informative and upfront. Thank you!

4 years ago

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Don Sumterville, FL

The entire process was so easy. Your agent was very nice making me feel relaxed. I feel very good about working with this company and look forward to a debit free life Don

4 years ago Edited September 14, 2021

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brieannbattle Los Angeles, CA

I appreciated how knowledgeable Nick H was about the entire program. Learning what this program has to offer gives me hope for my financial future. Thank you!

4 years ago

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Barbara m Williams Barstow, CA

so far its been a wonderful experience,Cedrick was easy to work with I am 74 years old,he was kind and down to earth,He took his time and explaned everything step by step.

4 years ago

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Ranysha Cisco Lemoore, CA

So far so good. I’m new to this program however Ashley R made my experience thus far flawless. She answered all my questions and as not pushy when I informed her I wanted time to think about it. Thank you very much.

4 years ago

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Monica Garcia Miami, FL

So far they have been very helpful with provide the information that i need. I have just bagin my program with the company and I hope they live up to their services.

4 years ago

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Debbie Mahanay Cedar Hill, TX

Richard very patient with all my questions. Made a very difficult situation a lot easier for me. I have never been where I did not receive my check. Thank you

4 years ago

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Kate Gangner Great Falls, MT

I live how friendly everyone is! My one concern is that the numbers we discussed, with their fees all inclusive us quite a bit higher than we discussed. I'm hoping I get answers to this.

4 years ago

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Chasity Bricker , FL

Richard was very helpful with my situation and now he made me feel like a ton of bricks came off my shoulders. I'm happy I got one low payment. Thank you so much.

4 years ago

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Lynette Lewton Sterling Heights, MI

I thought the care, knowledge and patience of Nick was above and beyond the norm. His expertise was reassuring and I'm comfortable with the decision I made

4 years ago

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Gloria Long Beach, NY

Richard was amazing. So kind soft spoken abd didn't make me feel like the idiot I am for getting in this situation. I would recommend him in a heartbeat. Thank you

4 years ago

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Patricia Ahearn Naples, FL

Excellent experience for a phone interview. Cedric explained this process thoroughly and was very patient in answering the same questions a few times.

4 years ago

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Gary Harter Phoenix, AZ

Eva Luz was very helpfull and was sympatetic of my situation. I considerd my options, and believe debt relief is my best option. I have just recently signed with pacific, and look forward to being debt free in a few years.

4 years ago

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Kim Peterson San Diego, CA

Eric was so helpful! He stayed on the phone with me for over an hour, helping me with all of my concerns and questions. He was upbeat, empathetic and resourceful

4 years ago

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Galina Los Angeles, CA

I was contacted very fast, my issue was addressed carefully and I was explained in detail and step by step! Ray was very nice friendly and professional!

4 years ago

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Leslie Las Cruces, NM

Eva made talking about my debt feel no shame. She was so willing to help and answered the questions as they came. She helped me feel grateful for calling.

4 years ago