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Pacific Debt Inc.

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6.8

Overall Score

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Stephen Damiano Jr.

They take the time to address your concerns and explain soulutions clearly. Very fast communication. Statements come every month. Streamline process to a very otherwise not so easy situation.

7 years ago

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Lynn Lockhart Birmingham, AL

I enjoyed working with Beth. After she explained the program to me I felt like a load had been lifted off of me. It is wonderful to know that in 3 years I will be relatively debt free.

7 years ago

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Marie Pucel Plymouth, MN

The people I have had contact with have been great! I was very hesitant to do this. But everyone has been great in staying in contact and relieving my fears. Josh has been in contact and he is working for me!

7 years ago

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Kim Fahrni Pomona, CA

From my initial contact with Raymond to Heather in Client Care, my experience has been amazing! This can be a very stressful time, but they made me feel comfortable and informed. Thank you!

7 years ago

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Robert Danneman Summerfield, FL

My experience was very helpful as we wished to have a little extra funds to do some things in life we have missed . as it has been just a short time from joining the plan we do not ,at this time, know if it is going to work for us...The help that we received from the staff at Pacific Debt at this point has been excellent.

8 years ago

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Marcus Jones

I will say that that the agent assisting me was very patient and professional. He took the time to address all of my questions and concerns with regards to the program which gave me a piece of mind during this stressful ordeal.

8 years ago

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Andrew Conti

Eva is extremely knoledgeble and seems to me to really know her job very nice and professional very good working with her takes control of a situation and just basicly really knows whats going on and thats important tor me.

8 years ago

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DonnaB

Ashley was so patient and informative as we went through the whole process. I finished the conversation feeling that I was doing the right thing for my situation. I will be looking forward to the next conversation with her.

8 years ago

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James Gilchriest Patchogue, NY

Just wanted to say that my account manager Kimberly B is doing a great job helping me become debt free. She is actually negotiating better than expected and has been a real pleasure to work with. thanks Kimberly

8 years ago

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Denise Jewell Tulsa, OK

Pacific debt has been a wonderful. Kimberly B has done a great job at settling my accounts, she has saved me over 7,000 dollars. Pacific Debt is a great company if you need to consolidate your credit cards.

8 years ago

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Sherry Ann Bunnlevel, NC

Hi! Ellen H is doing a fabulous job as my account manager. It feels good to be able to pay my debts as much as I can due to my negative financial circumstances. Thank You Pacific Debt for your help.

8 years ago

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Haileigh Fahrni Tulare, CA

I love working with Pacific Debt! Armando has worked diligently to settle my accounts and k couldn't be more grateful! Good job Pacific Debt on hiring the utmost customer service reps and account managers!

8 years ago

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John wharton

I was represent by a guy named Julius. He was very helpful and was able to settle for around half I what I owed. They try and help anyway they can. Because of this company I am almost depth free. Should have taken 39 months. Took just over 16 months. Highly recommend

8 years ago

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Jennifer L. Okemos, MI

So far so good - very friendly and knowledgeable, caring people, they are willing to work with you, they work with all my creditors, whereas the last people I tried to get help from didn't and weren't near as friendly. I have barely started the process so I can't say much more, but so far I would definitely recommend them!

8 years ago

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CMC Chester, PA

Pacific Debt made this process so easy. The communication was excellent from beginning to this first settlement. They are friendly, efficient, thorough and supportive. I am so glad that I chose Pacific Debt.

8 years ago

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John and Meagan Los Angeles, CA

All good things here. No issues. They do what they say they will do and if there are any issues with your account my rep would always reach out to me and walk us through the game plan.

8 years ago

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Susan Koziara Easthampton, MA

I am thrilled to learn that Pacific Debt has reached a settlement with my credit card company. It is better than I expected and I will be paid off earlier than anticipated! Great Job Josh and Pacific Debt!

8 years ago

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Joe Malden, MA

The hole concept was explained thoroughly and I was glad to let Pacific Debt handle my debt solution. The first settlement came much quicker than I had expected and at a higher percentage of what I had thought it could be.

9 years ago

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laura larson Arapahoe, NE

I was a little apprehensive at first, afterall I was trusting a company I saw online with my money! After talking to Rian, I was totally reassured and I can't WAIT to be out of debt completely!! Thanks for everything!!

9 years ago

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West B CA

Not sure what to say about this outfit. They have been there for me and have killed 6 of my 9 accounts. Collectors aren't easy to deal with so let these guys deal with the bad guys.

9 years ago

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Mikey D Las Vegas, NV

Very easy. If you want help with your debt these people are who you need to speak with. They will do what they say they can do and will treat you like family. Gracias for everything.

9 years ago

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ELLA ROBEY San Diego, CA

I had an awesome experience with Pacific Debt. Brad is very professional and knowledgeable. He is excellent manager and he helped me a lot for the last several years. Thank you, Brad.

9 years ago

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Lisa Macon Orlando, FL

My experience with PDI was exceptional. Within a year we were out of debt and really enjoying our lives. Our account manager Shonna was the absolute best. I highly recommend working with PDI.

9 years ago

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Castor Garrido Ossining, NY

Pacific Debt Inc is very honest and helpful, the staff are knowledgeablet and dedicated to their clients, I am please with the services we got especially with "KIMBERLY', she guide me thoroughly with the process, thanks much and more power.

9 years ago

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Rodney Rucker TX

I had the best experience! My rep was The greatest! I highly recommend this organization - Armando was superior and extremely professional! I've recommended others to this firm. Thanks!!!

9 years ago

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M. Houghton Los Angeles, CA

Everything has gone as planned with the exception of phone calls. I'm getting more calls then I would have liked but we were told calls would happen. They seem to be slowing down and the company appears to be helping with this. I guess it's a small price to pay for a lower payment and getting out of this ******* disaster.

9 years ago

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karla cox Ozark, MO

I have been extremely satisfied with my experience with pacific debt and with my representative, Josh. They have been friendly and professional thoughout my dealings with them.

9 years ago

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Ray S Gainesville, FL

I am happy with the server that has been provided by Pacific Debt. I am currently half way through my program and so far the experience has been much less frustrating than anticipated.

9 years ago

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Mary Butler Pinellas Park, FL

The customer service is more then expected. Someone always appears to be available to help me out even if my person isn't free. If anything they call me too much with updates on our account and of course when there is some good news. I thank god every day for finding a company that is here to assist me.

9 years ago

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Autumn Lewiston, ID

When searching for a debt relief company I really liked Pacific Debt Inc because of their years of service in the industry. They are AFCC accredited and have a high rating with the BBB which both appeal to me. I was able to speak to a representative and ask the questions that I had. I ended up going with a different company as Pacific Debt Inc does not operate in my state of Washington.

2 years ago

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K.M. P. Charlotte, NC

Highly professionals working there and willing to help . Very good company to work with. I had client success manager Julia helping me and I absolutely recommend them . They were helpful and explained everything well, step by step.

2 years ago

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Lidia Oceanside, CA

I am still in the beginning of the process but love the guidance and feeling that they care.

3 years ago

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Robin San Vicente North Port, FL

Great customer service. Very caring and non-judgemental. Very easy process to get started with detailed explanations.

3 years ago

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Andrey Yuzhaninov

Excellent customer service. I’d like to say about great job of Nicholas and Julia!

3 years ago Edited January 10, 2024

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Reply from Pacific Debt Inc.

Nicholas and Julia are both important team members who have been with us a long time. Part of delivering an excellent service is having great employees and Nicholas and Julia are two of the best.

Jan. 25th, 2021

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Arthur buckley

Explained the program perfectly, very friendly and easy to contact with any questions

3 years ago

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Amie

Pacific Debt has helpful people who listen and respond to concerns and questions with respect.

3 years ago

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Matthew Hutton

Hector and Autumn are great representatives. Made me feel awesome about this process.

4 years ago

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Antonia Trexler

Nicholas gave very thorough information, answers questions completely, made me feel at ease.

4 years ago

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Martha Donas San Diego, CA

Very good customer service, and follow up, they go point by point on issues, and respond promptly

4 years ago

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Christopher Kerr El Paso, TX

Pacfic Debt presented a good montly detail concerning docments needed by emailsandphone calls

5 years ago

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Maria

They make the process stress free, and remind me they're available to help. So far so good!

6 years ago

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Patricia Ingle Joplin, MO

They're real nice and polite. Customer service seems like the really want to help you

6 years ago

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S.H.

They are accessible, and everyone I have ever spoken with is very knowledgeable.

6 years ago

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Rick

The staff is very professional and knowledgeable, they are genuine with helping me.

6 years ago

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Kimberly Bogue

Excellent customer service! They are always willing to work with you no matter the situation.

6 years ago

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Laura Albers Omaha, NE

Everything they do is so wonderful. cooperation is fantastic and concern for my best interest.

6 years ago

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D Northampton, PA

they will call back immediately with any questions. they are very reliable and great service

6 years ago

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Carly Greer Collegeville, PA

My Debt counselor, Carly G, is very professional and doing a great job on my account. Thank you!

6 years ago

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Lynne Logue

They answer my questions anytime I have an issue and they've done what they've promised

6 years ago

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Laura Hodges

They've helped us pay off a bad credit card and they walked me through every step of the way.

6 years ago