Name: National Debt Relief
Rating: 4.8

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D. Michaud Escondido, CA

We are in the middle of our contract and so far so good. They keep in contact with the creditors and me and let me know when there is a settlement offer. So far they have settled 4 of my 10 accounts. Happy so far.

7 years ago

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William Emrich Kokomo, IN

I'm deeply disappointed with NDR because I fail to see any activity in my account. The reason given by NDR is that they are waiting until I accumulate enough funds in my account so that they can pursue settlement agreements with my creditors. I'm not buying this reason. All they are doing is collecting interest off of my money and charging me a fee to do so.

7 years ago

Reply from National Debt Relief

William, we're sorry your experience hasn't met your expectation. Let's see if we can clarify any misunderstandings you may have. Firstly, the money in the savings account doesn't generate interest. The account isn't interest-bearing and its sole purpose is to hold and save your monthly drafts. Secondly, remember, we aren't a bank or a lender. The funds we will eventually use to repay the creditors comes from your monthly drafts. Think about this: when you enroll your accounts, let's say we start negotiating immediately and we have a settlement within (1) month. Your creditor will expect payments to start right away. If you don't have money in your savings account. we can't make those payments for you, so the negotiation would have been a waste. Any subsequent negotiations may not yield a result as favorable. This is why we must wait until there's enough in the savings account before we start the process. If you'd like one of our agents to review how our program works with you, we encourage you to reach out to us. We're happy to help.

Mar. 11th, 2019

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Nettie Laster Oxon Hill, MD

My experience with National Debt Relief has been a very rewarding one. They are very concern with helping you get out of debt and very understanding when it comes to personal hardships after they have taken out the money allotted for your case. I know I will be out of debt soon with this company because they do work fast!!!.

7 years ago

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Lionel R Harkey Carrollton, TX

Very good at what they do to make you feel this is a legal way to fight credit card debt. It seems the more I pay the quicker but it sorta defeats the propose of using them. My credit has dropped tremendously and now I can't buy much using credit rating

7 years ago

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JESSICA SUSANNE SANDOVAL

i have spoken with the staff in several departments on several different occasions. They are always courteous and very informative. I have never had a question or a concern go unanswered. I would highly recommend!!

7 years ago

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Solangel

So far my experience has been pretty good, NDR, has already resolved accounts with four creditors, in only seven months. I am so thankful . They always communicate with us and let’s us know what is the next step.

7 years ago

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Shirley M Chandler Ferriday, LA

I'm highly expressed with your company and the people I have talked to since the very beginning are nice and helpful and its easy to explain what I need. Great company so far.

7 years ago

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John Dyersburg, TN

Very professional operation did everything as promised. Only had one issue. Through the process you are directed to change your mailing address to their New York address for all your creditors. My lack of research and no mention from NDR Of the fact that all the creditors with charge offs report them to the irs and notify you via mail with a 1099-C . All your erased debt is to be reported as income (I never thought of this) All your mail from these creditors now goes to New York so that’s where all the 1099-C statements went. Got a letter two was before Christmas that i failed to report $17000. Erased debt as income and i owe the IRS $4000. Fit to be tied should have been clear from the start of the process

7 years ago

Reply from National Debt Relief

Hello John,
We are sorry to hear about your experience and would love to hear your feedback so that we can better understand your concerns. Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you.

Dec. 17th, 2018

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Lisa

I like them, however, I don't appreciate getting an email you agreed on said number, I approve said number then a few hours later getting a new email saying you agreed on a new and higher said number. Then you wouldn't even lessen your fees to make up the difference. Don't send emails to customers saying you agreed on a number until it's actually for sure the number. Super unprofessional and makes the customer extremely upset.

7 years ago Edited June 28, 2024

Reply from National Debt Relief

Lisa, congratulations on completing the program! We're glad we could be instrumental in restoring your family's financial situation. Thank you so much for taking the time to leave a testimonial, and we all wish you and your family the best of luck.

Dec. 12th, 2018

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Thomas Hullinger Pleasant Grove, UT

I am currently enrolled with National Debt Relief and they are saving me thousands of dollars. They have reached agreements with my creditors and take the hassle out of dealing with the collectors.

7 years ago

Reply from National Debt Relief

Hello Thomas,

Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

Oct. 10th, 2018

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Candace Dorsett Los Angeles, CA

I began with this company in February of 2014 and completed the program as of August of this year (2017). I just finished an excel spreadsheet analyzing how much I paid in fees and how much they were able to settle accounts. Overall (between the fees they charge the settlement amounts paid) I wound up paying 76% of what I owed in debt. The reality of it is, an individual can settle their own debt themselves if they have enough self control to set aside a monthly minimum to pay their debtors. All the debtors accepted a monthly payment until the settlement amount was reached. One account wound up filing a law suit but NDR was quick to communicate and settle with the debtor before it ever reached court. Needless to say, between the fees and their lack to settle ALL accounts for 50% or less than what is owed ... it's not really worth it. I wouldn't recommend this company and I'm glad the program is over. I actually had to remove an account toward the end because they refused to negotiate until the account went to a 3rd party collection company. It was the last account and the money to pay it was just sitting there. I got smart and saved myself the headache by removing this creditor from the program and ending the program rather than waiting for them and letting the account age further. Choose another Debt Relief program with lower fees and faster service.

8 years ago

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RJ Smith Costa Mesa, CA

Good customer service overall but a couple of their reps made critical errors that led to a lawsuit and additional legal fees which they should've paid but didn't. Also encountered surprisingly rude reps a couple of times. Potential clients: study contract carefully before committing. Their settlements won't always be as high as you think; fees accumulate, are not trivial; projected number of payments may be based on you making extra deposits you didn't commit to; may tell you monthly deposits must increase or risk extending your payments; some accounts may be sit around until frustrated creditors file suit. Also note that any settlements above $500 are reported to IRS. You'll receive a 1099-C form and many will owe income tax on these amounts. These are additional fees that I didn't find out about until I received my first 1099-C. NDR never mentioned this pre-contract. I regret not managing my own debt settlement. It's not rocket science, folks. Main reason for going with NDR was to make sure I didn't get sued. I got sued, it was avoidable, never should've happened. Five stars is fair based on my experience.

8 years ago

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Charles Crest

The truth here is wishing I would have started sooner

2 months ago

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Susan Looman

I liked that everything was done for me.

2 months ago

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Lizzantino

Awesome customer service. Amazing results

2 months ago

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Michael Jones

Great people to work with. Very professional.

2 months ago

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Sarah H

Really smooth and easy process to resolve a debt

2 months ago

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Eric Aboagye

Great Debt Relief indeed . Will always recommend to anyone.

2 months ago

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Sandra A Rajnauth

So far I have been very pleased with company

2 months ago

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Jose Perez

Excelente compromiso con el cliente y muy buena atención

2 months ago

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Alberto Villalba

You guys help me a lot for be free of debt

2 months ago

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Noel Bates

Great customer service..getting results on debt fantastic

2 months ago

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Curtis Mohammed

I like that I was given an update on my account

2 months ago

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Jacqueline Garry

NDR, has made this debt becoming debt process easy.

2 months ago

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Stacy McCluskey

Thankful the plan is working things out for me

2 months ago

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DP

Stress free program been they best part.

2 months ago

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Channing Torbert

Great service glad I chose National Relief

2 months ago

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Tommi Hanson

Every one i talked to is always nice and f

2 months ago

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leonard lane

Excellent company to work with and they are helping me out

2 months ago

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Jessica Benavides

Great customer service! They all very attentive.

2 months ago

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Luis Esqueche

Excellent customer service and very helpful.

2 months ago

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Milford Shannon

everything is fine so far they have been very helpful

2 months ago

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Renee Beever

Thank you for explaining everything in detail

2 months ago

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Jose Barrera

Happy with your service. Thank you. You are great

2 months ago

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Jeff Sanchez

Great program and communication. Strongly recommend

2 months ago

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will dinh

Very satisfied with the service, thank you.

2 months ago

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Diana Smith

I like the fact that I can reach them if needs necessary.

2 months ago

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Laquita Ready

Thanks for all your help team Debt Relief

2 months ago

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Shirley Crehan

communication, quick handling, pleasant,

2 months ago

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Yamie Rivera

Thecservice has been good so far abd clear

2 months ago

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Kyla Smith

A great program! I cannot wait to be successfully debt free.

3 months ago

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Arlene Delgado

National debt relief is the best. I am glad that I chose you.

3 months ago

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Daniel Wrynn

I like the way National Debt Relief works with people that are in debt.

3 months ago

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Phamela Lopez

Me gusta que obtuve una negociación rápida con uno de mis acreditores.

3 months ago

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Jeffrey Solomon

Great company trustworthy great communication. Highly recommend them

3 months ago

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Polly Leake

Every one at National Debt Relief is amazing and very helpful and knowledgeable

3 months ago

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Elizabeth Talavera

Escucharon todas mis preguntas. Y se preocupo por mis gastos.

3 months ago

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Nickie Castro

It was every fast I so happy be working with u guys thank u every muck

3 months ago

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Brooke Mcgregor

Very Patient, communication is awesome true to their word still

3 months ago

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Tammi Burns San Marcos, TX

National Debt Relief has been incredible to work with. With each card negotiated, they create a sense of confidence and accomplishment for me. Any time I’ve called for customer service, each representative has been so caring and empathetic. HIGHLY RECOMMEND.

2 years ago

National Debt Relief Reviews