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Freedom Debt Relief

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9.7

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Estrella

I am very happy and relief that found FDR to help me about my debt. I wish I could known earlier but Custmer Service is Outstanding.

5 years ago

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Reply from Freedom Debt Relief

As the saying goes, Estrella, better late than never! Congratulations on researching your options for debt relief. We are thrilled to have you as a part of our team. Please continue to call or email client services with questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Mar. 26th, 2019

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Kathy Lee Powell Burlington, KY

Freedom Debt Relief was a life saver! Helped me to pay off my credit cards & were there when I needed legal help. God bless them!

5 years ago

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Reply from Freedom Debt Relief

We're glad to hear we successfully assisted with settling a legal account. It's an even greater reward knowing our service successfully assisted you in paying off credit card debt! Congratulations on your amazing progress with us. We could not be any prouder of your accomplishments. As we continue the journey, keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 19th, 2019

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Cesar Zamora Grand Prairie, TX

The ease of use from the website to the emails and to the text messages. FDR always stays in contact with me about my account activity.

5 years ago

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Reply from Freedom Debt Relief

Thank you for the kind feedback! We're so happy to know you appreciate our many avenues of communication. Did you happen to see the live chat option on your client dashboard? This is just another means of contacting an advocate in client services when assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Mar. 19th, 2019

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5 New Iberia, LA

They got the job done quickly and I really appreciated their help. They really helped me out when I was in a time of need.

5 years ago

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Reply from Freedom Debt Relief

It is our pleasure to accompany you on this journey. Congratulations on the amazing amount of progress you've made in our program! You are definitely progressing toward your debt-free future. As we continue the journey, always know we are here 7 days a week to address any concerns that come up for you. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Mar. 16th, 2019

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5 Lancaster, CA

Customer service is knowledgeable and efficient. Their customer service skills are awesome. Whenever I talked with them, they were anxious to please.

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing the experiences you've had with our client services team. It's very rewarding to know you have always received accurate and timely information when reaching out to us. We hope to continue providing you with excellent customer service. Keep in mind you can also chat with a live client services advocate when logged onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 16th, 2019

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5 Auburn, CA

Customer service is always on top of things and they are very good at communication. They always try to work everything to your advantage.

5 years ago

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Reply from Freedom Debt Relief

Thank you for recognizing our high level of customer service. However, it is your hard work and efforts that have contributed to where you are in our program. Congratulations! Keep in mind you can monitor your progression with us by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 16th, 2019

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Maxine A

They understood what I was going through. They were able to change my mailing time to mail in my payments. They keep you posted.

5 years ago

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Reply from Freedom Debt Relief

We appreciate you taking out the time to share your feedback. Thank you for sharing how well we communicate with you. If you ever have any questions, however, about your account, do not hesitate to reach out to us for assistance. We're here 7 days a week! Thank you for choosing Freedom Debt Relief.

Mar. 16th, 2019

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James Wallace, NE

The customer service is very professional and gets serious debt under control. The service is very good and has quick responses.

5 years ago

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Reply from Freedom Debt Relief

We're glad to know you're completely satisfied with our service, James. Thank you for taking out the time to share your experiences. Keep in mind you can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Mar. 16th, 2019

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Carlos Keene, TX

We still have four more to negotiate but it's been pretty good. I've ended up paying less than half of what I owed from the companies.

5 years ago

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Reply from Freedom Debt Relief

You should be proud of your incredible savings, Carlos! We're excited to see you reach another milestone and in the meantime, please feel free to reach out when you have questions for us! Our client services team is available at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 15th, 2019

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Janette Hatton

I feel the program works very slowly. 15 months into the program, just 1 debt resolved. Many debts are not updated monthly on the Dashboard. Higher payments = more money FDR charges.

5 years ago

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Reply from Freedom Debt Relief

Janette, we're sorry to hear that you feel your program progress is not moving fast enough. Keep in mind since you have structured settlements in place you only have enough funds to cover those settlements so we cannot move forward negotiating with your remaining accounts until you build funds in your dedicated account. We don't make money the longer our clients are in debt. We make money when we get them a reduction on what they owe, so we are always working in their best interests. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client. You're more than welcome to reach out to our client service department and one of our client advocates could go more into details with the status of your accounts. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Arlene Brooks

It has help me a lot and I will tell family and friends about what the com can do to help with there debt and answer any question u may have and help u though the steps

5 years ago

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Reply from Freedom Debt Relief

Arlene, we're so delighted to be able to assist you with your debt and provide you with the best service! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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cynthia stanphill

great, anytime i have called my questions have been answered quickly and professionally but with compassion in the voice.

5 years ago

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Reply from Freedom Debt Relief

We're pleased to know that you always receive quick answers to your questions when you reach out to us, Cynthia! We care about the success of each of our clients and we're here to help you at every step of your debt-free journey. If you have any questions for us in the future, please continue to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Bross Rose

Good getting bills paid off never have issues with whom I speak to can get thru fast always have answers for my problems

5 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to write us a fantastic review, Bross! We're here to help and any time you may have questions for us, please don't hesitate to reach out to us! Our client services team can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Kathy Gill

Great experience! So helpful and able to answer any questions I have had. Their customer service is willing to take the time you need.

5 years ago

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Reply from Freedom Debt Relief

Your feedback is rewarding to hear, Kathy! We're so pleased to hear that you've had a wonderful experience with us! Please continue to reach out to client services when you have questions about your account. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Ouida

My experience has really been of great relief. They have been attentive, cordial and professional. They seemed always ready to answer my queries.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your phenomenal review, Ouida! We're thrilled to hear that you've had a great experience with us and please continue to contact our client services team when you need assistance with your account! They can be reached at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Mary Michener

very good experience have kept us out of bankruptcy..and I feel our credit will improve as soon as we complete the program.

5 years ago

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Reply from Freedom Debt Relief

It has been our pleasure to guide you on your debt-free journey, Mary. Congratulations on the success you've already had with us! As you continue the journey, know that we are here 7 days a week to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief!

Mar. 14th, 2019

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Tami

They have done what they said they would do. My debt is dissolving and my monthly payment is affordable. Just over a year to go.

5 years ago

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Reply from Freedom Debt Relief

Thank you for posting your review, Tami. Freedom Debt Relief is glad to say true to our word and we are excited to see you become debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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James Lake Elsinore, CA

They are very professional and they explained everything in detail. They do the job in a timely manner and they keep me informed of what's going on.

5 years ago

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Reply from Freedom Debt Relief

Thank you for the positive feedback, James. We're so glad to hear of the superb customer service you've received. We also appreciate you complimenting our negotiation efforts. Keep in mind you can monitor your progression at any time by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 12th, 2019

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Denise Burbank, CA

Most of the people from the company are helpful. Although there is obviously some debt relief, the actual charges incurred are a little higher than I would have liked.

5 years ago

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Reply from Freedom Debt Relief

We appreciate your honest feedback. It's understandable to have some concerns regarding the late fees and interest creditors usually continue to add to the account balance due. However, keep in mind that our goal is to settle for about 50% of the balance due. Therefore, the settled amount should exclude any additional interest and fees added to the balance by the creditor.

Congratulations on the superb job you've done with us here at Freedom Debt Relief. We wish you a very bright financial future!

Mar. 12th, 2019

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Joshua Odenton, MD

If we ever had to call for anything, they were available to answer quick and precise. They resolved my account as fast as they could.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Joshua, for your phenomenal feedback and 5-star rating! We're glad to hear you're off to a strong start and a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Elaine Mount Bethel, PA

The customer service has always answered my calls and my questions. So far, they've taken care of me and explain everything.

5 years ago

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Reply from Freedom Debt Relief

Elaine, it's a pleasure to hear you have experienced world-class customer service and the best response from our team. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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David tigelman

My only complaint is my credit score took a dive. This service has helped me out of debt at a much more rapid rate than I could do on my own.

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your review, David. We apologize if you have seen a decrease in your credit score but we are confident you will see an increase throughout your program. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Bobby Kelley

They are working on my 2nd settlement. The only bad thing is after building credit scores for 40 years I now have a very low one. I know that was going to happen but it is hard

5 years ago

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Reply from Freedom Debt Relief

We appreciate your honest feedback, Bobby. It's understandable that you have concerns regarding the negative impact you're seeing to your credit score. Please know the negative impact is temporary. After the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid by settlement, or settled for less than the full amount. You no longer owe on this account and the balance is zero. That debt is behind you and your credit report shows it.

If you have any concerns at this time regarding your graduation path, feel free to contact us in client services at (800)655-6303 or via email at for assistance. Congratulations on the progress you have made in our program! Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 6th, 2019

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Alice Begemann

There is always a courteous person on the end, from the beginning to present. I now have peace of mind. I will forever be great til to Freedom Debt

5 years ago

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Reply from Freedom Debt Relief

It is our pleasure, Alice, to guide you on this journey. Congratulations on the progress you've already made with us! It's always rewarding to witness our clients progression toward a debt-free future. Please continue to reach out to client services anytime you have questions and/or concerns about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Mar. 6th, 2019

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RODNEY R ADAMS

Simple, straight-forward intake. Rapid replies to all questions. Friendly, knowledgeable representatives. Regular updates and feedback.

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Rodney! We are happy to hear you are pleased with the service and results of the program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Luis Sinton, TX

The people at Freedom Debt relief are very patient and understanding. My credit card payments were way too high for me, and they helped me out.

5 years ago

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Reply from Freedom Debt Relief

We want to thank you for your feedback, Luis. Our highly trained Client Advocates are glad to provide outstanding service to all of our clients and we are happy to hear of your positive experience with our program thus far. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Lynette San Antonio, TX

They negotiated down my debt and in a shorter time than I was expecting. They were able to resolve any issue that I had.

5 years ago

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Reply from Freedom Debt Relief

This is great to hear, Lynette! Freedom Debt Relief is very glad to negotiate and resolve your accounts in a very timely manner. We wish you great success in the near future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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mike hocker Waco, TX

Freedom Debt Relief is good at negotiating, and they are friendly and supportive. They are always there to answer my questions.

5 years ago

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Reply from Freedom Debt Relief

Hello Michael,

Thank you for your review. We love to answer any questions or concerns you have in a very polite and professional way. We are so happy to see multiple of your accounts resolved and you are on your way to financial freedom. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Josephine Stokes, NC

Sometimes I can't get ahold of the customer service when I want to. I got court ordered. The sheriff came into my house giving me court orders for my credit card and I didn't think it was going to be like this.

5 years ago

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Reply from Freedom Debt Relief

Josephine, we're glad to hear that you have been utilizing the client dashboard, as it's an amazing tool to be updated on your program! Thank you for excellent review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Anonymous Columbus, OH

It was really better in the beginning, they were prompt and answered my questions, and I don't know if they went to another company but I couldn't even get in my accounts. I didn't understand what they were doing.

5 years ago

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Reply from Freedom Debt Relief

We apologize for the lack of communication you feel you are experiencing. Our client service department is available 7 days of the week and always ready to assist you with any questions or concerns you may have. We have not made any changes with our company as we're still under Freedom Debt Relief! We encourage you to please reach out to our client services department at (800) 655-6303 to clarify any questions you may have. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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William Moore Upper Marlboro, MD

I feel good because I am almost out of debt. They are always polite and they keep me posted on things through their website.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Luann Toledo, OH

I am glad I did it. When I call their customer support, they get right on it so you know what is going on. They have done fine with me.

5 years ago

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Reply from Freedom Debt Relief

Hello Luann,

Thank you for your wonderful feedback. We are very glad to assist you with your debt and our highly trained Client Advocates will continue to provide exemplary customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Richard Gainesville, FL

Freedom Debt Relief is very efficient and their service is excellent. I feel very positive about working with them to get out of debt.

5 years ago

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Reply from Freedom Debt Relief

Hello Richard,

We appreciate your positive review. At Freedom Debt Relief we do our best to provide outstanding results to all of our clients and we are very proud of your positive experience so far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Tammy Markus

I think it is a great company. They took care of everything and always email me with any changes and with what I need to do.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018

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Coswell Depeiza

My bills were coming faster than checks came. They assisted me tremendously, helping relieve the burden of trying to make ends meet.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Coswell, for taking the time to leave us a review! Our team takes pride in making sure our clients feel supported throughout the process and we're always here for you! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Roberta

They had a better offer than a lot of the others that I check into. I feel good. I have called many times and they never showed any frustration.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Roberta! We are very happy you enrolled in Freedom Debt Relief because we are the best debt resolution option! We will support you through your graduation and we are confident you will become debt free soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Ruth

They helped me and I appreciate. I had hardships and I couldn't pay my bills and they talked to me any time I wanted and I got the answers I needed.

5 years ago

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Reply from Freedom Debt Relief

It is our pleasure, Ruth. We're glad to hear our program has provided you with some sort of financial relief! Please continue to reach out to us in client services as other questions come up for you. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Anonymous

I think it is a good decision. The staff is very accommodating and encouraging. They give you advice and the settlements are coming fast.

5 years ago

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Reply from Freedom Debt Relief

We greatly appreciate your review. You definitely made the best decision when you enrolled in Freedom Debt Relief and we will continue to provide outstanding customer service. We are excited for your next settlements, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Linda

I like it very much. I don't have to worry about it or phone calls, they just take care of it. They are great about keeping me updated with things.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Linda, for your marvelous feedback! We're so glad to be able to assist you and provide you customer satisfaction. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Bob

I needed freedom debt relief to take care of some of my bills. Customer support is pretty helpful when you call and talk with then.

5 years ago

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Reply from Freedom Debt Relief

Bob, we are so happy to receive your positive review and rating! We work hard to provide all of our clients with a great experience from all aspects of the program and are pleased to hear you couldn’t be happier! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Calvin DeSoto, TX

For me it was a really good situation. They have been so helpful and upfront about what they were trying to do for us. I would definitely recommend.

5 years ago

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Reply from Freedom Debt Relief

We greatly appreciate your positive review, Calvin! We're happy to be on your side to help guide you to the brighter financial future you deserve. In the meantime, should you have questions regarding your account, please contact our client services team by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Feb. 26th, 2019

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Rita Harriman, TN

We are fine because they are really working to get my debt down. They let you know when they got it for you. It is a great company.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Rita, for your terrific feedback and rating! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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james vadola Beach Lake, PA

Freedom Debt Relief was recommended to me. They work for me and I think they are excellent. Their customer service is helpful.

5 years ago

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Reply from Freedom Debt Relief

Wow, thank you, James! This is so rewarding to hear. We cannot thank you enough for sharing how greatly we've been able to assist you. Please believe, it has been our pleasure! Thank you for choosing Freedom Debt Relief to meet your financial goals!

Jan. 30th, 2019

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Raul Gutierrez

They have been lowering all of our debt and providing installments that we can afford to pay. They try to make the best installment payments for us.

5 years ago

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Reply from Freedom Debt Relief

We're ecstatic to hear how pleased you are with our negotiation efforts. Thank you for sharing, Raul! As you continue on your debt-free journey, know that we are here 7 days a week to address any concerns that come up for you. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Feb. 22nd, 2019

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Janet

The customer service is very supportive and every time I ask them anything, they take their time and explain it to me and I really like that.

5 years ago

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Reply from Freedom Debt Relief

It's always rewarding to hear clients share how pleased they are with our level of customer service. Thank you, Janet! We want our clients to feel confident when reaching out to our client services team. Keep in mind you can also view the details of your account by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Feb. 22nd, 2019

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Irma Rodriguez Houston, TX

The customer support is prompt on answering all the questions. They are wonderful and there to answer any questions anytime you call.

5 years ago

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Reply from Freedom Debt Relief

It's extremely rewarding to hear all of your questions have been answered to your satisfaction, Irma. Congratulations on the amazing job you've done in our program. You are certainly headed toward a debt-free future. Please continue to reach out to our advocates in client services with any questions or concerns about your account. Keep up the awesome work and thank you for choosing Freedom Debt Relief!

Feb. 22nd, 2019

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Daniel Delgado San Diego, CA

The customer support people were able to solve my problems. The only thing that I didn't know was that the fees were huge. I was not expected so high fees.

5 years ago

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Reply from Freedom Debt Relief

Hello Daniel,

Thank you for your honest feedback. Our client advocates are very happy to assist you with any questions or concerns you have and we apologize for any negative experience you have had with us thus far. We do our absolute best to provide you with the lowest fee possible in comparison to the interest and fees accrued from your creditors. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2019

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Anonymous Mount Holly Springs, PA

They are really good to me and are helping me out. They're very good. They get back to you and let's you know what's going on.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review. At Freedom Debt Relief, we have all of our clients best interest in mind and we will continue to assist you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2019

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Frank

When I first got started I thought they would not be good but they are really good to work with. They are always positive about things.

5 years ago

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Reply from Freedom Debt Relief

Frank, we're so grateful for giving us the opportunity to show you that our program works and how successful we are at what we do. Thank you for your time. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2019

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Angelita Essex, MD

They keep me updated on my account all the time, usually they send emails. They already settled two of my accounts. I am glad they are helping me.

5 years ago

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Reply from Freedom Debt Relief

Angelita, it's exciting to hear the great feedback about your program! We're glad you made the right choice on taking that first step to become debt free! We look to your continued success with the Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018