Name: Freedom Debt Relief
Rating: 4.8

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Anita Kivell Metairie, LA

helped my debt reduction by at least 40%

8 years ago

Reply from Freedom Debt Relief

Wonderful news, Anita! Thank you for sharing how significant of a savings you saw with your enrolled balances. You are so close to being debt free! As you finish up your graduation path, please know we are here to support your every step. Please continue to contact us in client services with any questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 18th, 2018

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David Castro Chino Valley, AZ

Everything has gone just about as expected.

8 years ago

Reply from Freedom Debt Relief

We're proud of the work we do and we're pleased with your progress, David! Keep up the great work and please let us know when you have questions regarding your account. Our client services team is available at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Lenny Kushman Bakersfield, CA

Theyve done everything theyve promised!!

8 years ago

Reply from Freedom Debt Relief

Thank you, Lenny, for your excellent response. We are overjoyed to hear about your wonderful experience with Freedom Debt Relief! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 6th, 2019

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Robert Santos Torrance, CA

So far at the beginning it has started of real smooth.

8 years ago

Reply from Freedom Debt Relief

We're pleased to know that your program is running smoothly, Robert! Please don't hesitate to reach out any time you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 30th, 2018

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Howard Winkler Palestine, TX

The people are very helpful and friendly.

8 years ago

Reply from Freedom Debt Relief

Hello Howard,

Thank you very much for sharing your review. Our world-class customer service department is happy to answer any questions or concerns you have and demonstrate the utmost service. Keep up the great work, success is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 20th, 2019

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Marilyn Bringhurst Aylett, VA

I FOUND THEM TO BE REALLY SLOW STILL WAITING ON APPLYING MY DEBTS !

8 years ago

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Salvatore Tartaglia

Very helpful and precise

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Salvatore! We are happy we can be of assistance to you! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 7th, 2020

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J Corral

Very good and well explained

9 years ago

Reply from Freedom Debt Relief

Thank you for your review, J! We are are glad to hear you are satisfied with the services you received! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 14th, 2020

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Sherry young

Easy and polite

9 years ago

Reply from Freedom Debt Relief

Hi Sherry! Thank you for your positive review! We are happy to hear the process was easy for you. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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Emmett Tramill Evansville, IN

Great customer service. Nice people to work with.

9 years ago

Reply from Freedom Debt Relief

Thank you, Emmett, for your incredible feedback! We strive to provide world-class customer service and we're pleased to hear your wonderful experience with our company. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2019

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Rich Toro Mesquite, NV

Very professional, courteous and responsive.

9 years ago

Reply from Freedom Debt Relief

Thank you for your review, Rich. We strive for excellent customer service and professionalism at Freedom Debt Relief and we are happy to hear about your wonderful experience. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2019

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Anita Zephyrhills, FL

VERY HELPFUL,MADE ME FEEL BETTER ABOUT SIGNING UP

9 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you're getting the help that you deserve, Anita! Thank you for choosing Freedom Debt Relief and please feel free to contact us when you have questions regarding your account. Our top tier client services team is available seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 15th, 2019

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james Woodstock, NY

They are awesome at customer service

9 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, James! We are happy to hear that you are pleased with our Customer Service team! Our goal is to ensure our clients feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Sep. 8th, 2020

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normand thibodeau

so far have done everything they promised

9 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Normand. We're happy to be of assistance and please don't hesitate to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Randy Ray

So far so good. Have paid off one account and working on the remaining.

9 years ago

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Ravi Kumar Alluri Euclid, OH

great and they need to negotiate with my creditors fast

11 years ago

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Phil Cantrell Jr Rock Hill, SC

Excellent job...getting results as said they would

11 years ago

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Mark Root Scottsdale, AZ

They did a great job in negotiating my debt , highly recommend them to anyone .

11 years ago

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John Southington, OH

has worked very well.

11 years ago

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Elaine Cleveland, OH

Settling takes to much time. I would like to see this happen in a quicker fashion.

11 years ago

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ed Costa Mesa, CA

Good work

11 years ago

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Denise Marshall Los Angeles, CA

Good experience for far

11 years ago

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Deborah karpuszka Coraopolis, PA

Good service, professional, helpful

11 years ago

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Tracy Jordan Madison, WI

This place is a scam....you will end up paying more money than paying off your credit cards yourself!!!!

11 years ago

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Charlotte Grand Canyon, AZ

Wonderful! Thank you all so much for your help!

11 years ago

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Tracy Kenney Cape Coral, FL

So far so good! Can't wait to be debt free. TK

11 years ago

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Benny Dallas, TX

Going well now. Only been in program for 8 months.

11 years ago

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Charles Ross

Great to work with,answers all my questions

2 years ago

Reply from Freedom Debt Relief

Hi Charles, we are happy to help! Let us know how we can continue to support you!

May. 22nd, 2024

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Peggy Jones

Sent an email over possible resolution and never heard back

7 months ago

Reply from Freedom Debt Relief

Hello Peggy, thank you for sharing your feedback. We’re very sorry to hear that you didn’t receive a response to your email. We want to make sure your concern is addressed as soon as possible and encourage you to reach out directly so we can review your situation and provide the help you need. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com

Mar. 4th, 2026

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Andrea Maddicks

So far so good, but i just started do not yet much to say!

1 year ago

Reply from Freedom Debt Relief

Thank you, Andrea Maddicks, for taking the time to leave us a review!
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

Aug. 19th, 2025

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Kimberly Mason-Coxe

You took out money from my account when the credit card company already is doing the same

1 year ago

Reply from Freedom Debt Relief

Kimberly Mason-Coxe
we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients. Please call us at 800-655-6303 if you need any further assistance.

Aug. 11th, 2025

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Duane Hanson

Customer Service and tech support leave alot to be desired.

1 year ago

Reply from Freedom Debt Relief

Hello Duane Hanson,
Thank you for your feedback. We're sorry to hear that your experience with customer service and tech support didn’t meet expectations. We’re always working to improve and would love the opportunity to address any specific concerns. Please feel free to reach out directly for further assistance. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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casey littrell

The handling of one main I’m paying more then what it was .. lack of answers lack of knowledge

1 year ago

Reply from Freedom Debt Relief

Hi Casey, thank you for bringing this to our attention, we are sorry to hear our team has not been clear when explaining your One Main account. An account specialist will be reaching out to address your concerns.

Mar. 28th, 2025

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Lennox W

Can't reach any one on the phone. Very disappointed.

1 year ago

Reply from Freedom Debt Relief

Hi Lennox, we are sorry to hear you are having challenges reaching us. Our customer service team is available 7 days a week and can be reached at (800) 655- 6303.

Mar. 12th, 2025

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Theresa Peterson

This is taking way to long. Most of my creditors are going to sue me.

1 year ago

Reply from Freedom Debt Relief

Hi Theresa, we are sorry to hear that you feel this way. We know it can be stressful to sit and wait for progress, but we encourage you to be patient. Our negotiations team is actively working on obtaining the best savings for you. In the case that your creditors decide to take legal action against you, our legal partners will assist us in the process. Please let us know if you have further questions, our customer service team is available 7 days a week.

Jan. 13th, 2025

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Richard Wagner

takes money haven't seen any results yet

1 year ago

Reply from Freedom Debt Relief

Hi Richard, we understand the waiting period can be frustrating. We encourage you to reach out to customer service to get an update on our current strategy.

Jan. 13th, 2025

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Sheri Frumkin

Great they have been nothing but great so far.

2 years ago

Reply from Freedom Debt Relief

Thank you for your review, Sheri!

Aug. 12th, 2024

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Brandynbro Fortnite

The fees they charge for veterans are way too high!!!!!! Very unhappy about this.

2 years ago Edited November 13, 2024

Reply from Freedom Debt Relief

Hi, thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that you feel our fees have not met your expectations. As a disabled veteran, your service and sacrifices mean a lot to us, and we strive to provide the best possible support to all our clients. Please reach out to us directly so we can review your account and address your concerns more specifically. We value your input and want to ensure we are providing the best service possible.

Jul. 19th, 2024

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Tracy Edmondson

I did not realize that my credit score would be affected for 4 years

2 years ago

Reply from Freedom Debt Relief

Hello Tracy, we understand it can be discouraging to see your credit score lower. You should see progress as your accounts are resolved. We encourage you to reach out to a credit specialist to help you rebuild your credit.

Jul. 8th, 2024

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Denise Uber

Small payments out so it takes longer to pay off

2 years ago

Reply from Freedom Debt Relief

Hi Denise, thank you for your feedback. We base our settlement payment plans on your monthly deposit and other settlements, amongst other factors like targeted negotiations. You can always make additional deposits or increase your monthly draft to help speed up your program, we encourage you to reach out to our customer service team if you have any questions about this process.

Jun. 25th, 2024

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Kevin Busch

Communication with clients need to be stronger

2 years ago

Reply from Freedom Debt Relief

Thank you, Kevin! We appreciate your review. We value our customers and appreciate the time you took to share your experience. This is a big concern and we want to reach out directly to you to determine what are the area's of opportunity and find solutions. We look forward to getting in touch.

Jun. 19th, 2024

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Rebecca Topper

One debt settled in 4 months...very slow process

2 years ago

Reply from Freedom Debt Relief

Hi Rebecca, we are sorry to hear that our process is slower than you expected. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

May. 17th, 2024

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Melanie Fordham

Not happy with the fees attached to settlement

2 years ago

Reply from Freedom Debt Relief

Hi Melanie, thank you for sharing your feedback with us. We strive to be transparent about our fee structure and ensure that our clients understand the costs involved in the process. It's important to note that the fees are necessary to cover the costs of negotiating and managing settlements on your behalf. Please let us know how we can continue to support you.

May. 9th, 2024

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John Chappel Traverse City, MI

My dashboard has not worked from day one, I have called 4 times and it is still not fixed.

2 years ago

Reply from Freedom Debt Relief

John, so sorry to hear nothing has workd on your end regarding the mentioned details. We sent a private message. Pleaes reply and we will get in touch to assist you. Thank you, for letting us know. Talk to you soon.

Mar. 18th, 2024

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Nikki Simpson Blountville, TN

I cannot get anywhere when I call I want to talk to a person and there is no option for that

3 years ago

Reply from Freedom Debt Relief

Hi Nikki, an account specialist will be reaching out to address your concerns.

Aug. 2nd, 2023

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Mark Kanicki San Angelo, TX

Fees are too high and unpredictable.....

3 years ago

Reply from Freedom Debt Relief

Hi Mark, we are very sorry to hear that this has been your experience. Our settlement fees are disclosed during enrollment and are a set amount meaning they will never change as you go throughout your program. We always want our members to feel well informed about the status of their program and we encourage you to give us a call at (800) 655-6303 so we can discuss your fee percentage and address any concerns or questions you have.

Jul. 19th, 2023

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Marjorie Pheal La Porte, IN

I receive too many unnecessary emails…..

3 years ago

Reply from Freedom Debt Relief

Hi Marjorie, thank you for your feedback. We do our best to keep our clients informed about their program and educated about how to stay debt-free in the future.

Mar. 20th, 2023

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Christian Correa LA

I don't like the time it takes to pay off the debt

3 years ago Edited January 10, 2023

Reply from Freedom Debt Relief

Hi Christian, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. If you would like more information about how you can accelerate your program, we encourage you to contact our customer service team.

Jan. 10th, 2023

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Wes Gugar Greensburg, PA

I received offers but got charges more by going through FDR. No vaule!!

3 years ago

Reply from Freedom Debt Relief

Hello Wes, we are sorry to hear that you are unhappy with your savings. We encourage you to contact customer service to discuss the details of your savings.

Dec. 29th, 2022

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Nichole Criffield MI

I feel you are not staying on top Of it for your clients . Very very stressful

3 years ago

Reply from Freedom Debt Relief

Hello Nichole, we are sorry to hear you feel this way about our program. You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Oct. 6th, 2022