Name: Freedom Debt Relief
Rating: 4.7

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Hschribee

I feel like we were misled. Submitted things many times with no luck

9 months ago

Reply from Freedom Debt Relief

Hi, we are sorry to hear you feel this way about the program. We will be reaching out to you directly to obtain more information so we can address your concerns.

Apr. 22nd, 2025

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judy sturdivant

I don’t understand why my debt is not going down faster

11 months ago

Reply from Freedom Debt Relief

Hi Judy, we understand the slow period of the program can be frustrating. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

Jan. 25th, 2025

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Theresa Peterson

This is taking way to long. Most of my creditors are going to sue me.

1 year ago

Reply from Freedom Debt Relief

Hi Theresa, we are sorry to hear that you feel this way. We know it can be stressful to sit and wait for progress, but we encourage you to be patient. Our negotiations team is actively working on obtaining the best savings for you. In the case that your creditors decide to take legal action against you, our legal partners will assist us in the process. Please let us know if you have further questions, our customer service team is available 7 days a week.

Jan. 13th, 2025

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Richard Wagner

takes money haven't seen any results yet

1 year ago

Reply from Freedom Debt Relief

Hi Richard, we understand the waiting period can be frustrating. We encourage you to reach out to customer service to get an update on our current strategy.

Jan. 13th, 2025

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Sheri Frumkin

Great they have been nothing but great so far.

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Sheri!

Aug. 12th, 2024

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Brandynbro Fortnite

The fees they charge for veterans are way too high!!!!!! Very unhappy about this.

1 year ago Edited November 13, 2024

Reply from Freedom Debt Relief

Hi, thank you for taking the time to share your experience. We appreciate your feedback and are sorry to hear that you feel our fees have not met your expectations. As a disabled veteran, your service and sacrifices mean a lot to us, and we strive to provide the best possible support to all our clients. Please reach out to us directly so we can review your account and address your concerns more specifically. We value your input and want to ensure we are providing the best service possible.

Jul. 19th, 2024

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Tracy Edmondson

I did not realize that my credit score would be affected for 4 years

1 year ago

Reply from Freedom Debt Relief

Hello Tracy, we understand it can be discouraging to see your credit score lower. You should see progress as your accounts are resolved. We encourage you to reach out to a credit specialist to help you rebuild your credit.

Jul. 8th, 2024

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Denise Uber

Small payments out so it takes longer to pay off

1 year ago

Reply from Freedom Debt Relief

Hi Denise, thank you for your feedback. We base our settlement payment plans on your monthly deposit and other settlements, amongst other factors like targeted negotiations. You can always make additional deposits or increase your monthly draft to help speed up your program, we encourage you to reach out to our customer service team if you have any questions about this process.

Jun. 25th, 2024

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Kevin Busch

Communication with clients need to be stronger

1 year ago

Reply from Freedom Debt Relief

Thank you, Kevin! We appreciate your review. We value our customers and appreciate the time you took to share your experience. This is a big concern and we want to reach out directly to you to determine what are the area's of opportunity and find solutions. We look forward to getting in touch.

Jun. 19th, 2024

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Rebecca Topper

One debt settled in 4 months...very slow process

1 year ago

Reply from Freedom Debt Relief

Hi Rebecca, we are sorry to hear that our process is slower than you expected. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

May. 17th, 2024

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Melanie Fordham

Not happy with the fees attached to settlement

1 year ago

Reply from Freedom Debt Relief

Hi Melanie, thank you for sharing your feedback with us. We strive to be transparent about our fee structure and ensure that our clients understand the costs involved in the process. It's important to note that the fees are necessary to cover the costs of negotiating and managing settlements on your behalf. Please let us know how we can continue to support you.

May. 9th, 2024

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John Chappel Traverse City, MI

My dashboard has not worked from day one, I have called 4 times and it is still not fixed.

1 year ago

Reply from Freedom Debt Relief

John, so sorry to hear nothing has workd on your end regarding the mentioned details. We sent a private message. Pleaes reply and we will get in touch to assist you. Thank you, for letting us know. Talk to you soon.

Mar. 18th, 2024

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Nikki Simpson Blountville, TN

I cannot get anywhere when I call I want to talk to a person and there is no option for that

2 years ago

Reply from Freedom Debt Relief

Hi Nikki, an account specialist will be reaching out to address your concerns.

Aug. 2nd, 2023

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Mark Kanicki San Angelo, TX

Fees are too high and unpredictable.....

2 years ago

Reply from Freedom Debt Relief

Hi Mark, we are very sorry to hear that this has been your experience. Our settlement fees are disclosed during enrollment and are a set amount meaning they will never change as you go throughout your program. We always want our members to feel well informed about the status of their program and we encourage you to give us a call at (800) 655-6303 so we can discuss your fee percentage and address any concerns or questions you have.

Jul. 19th, 2023

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Marjorie Pheal La Porte, IN

I receive too many unnecessary emails…..

2 years ago

Reply from Freedom Debt Relief

Hi Marjorie, thank you for your feedback. We do our best to keep our clients informed about their program and educated about how to stay debt-free in the future.

Mar. 20th, 2023

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Christian Correa LA

I don't like the time it takes to pay off the debt

3 years ago Edited January 10, 2023

Reply from Freedom Debt Relief

Hi Christian, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. If you would like more information about how you can accelerate your program, we encourage you to contact our customer service team.

Jan. 10th, 2023

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Wes Gugar Greensburg, PA

I received offers but got charges more by going through FDR. No vaule!!

3 years ago

Reply from Freedom Debt Relief

Hello Wes, we are sorry to hear that you are unhappy with your savings. We encourage you to contact customer service to discuss the details of your savings.

Dec. 29th, 2022

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Nichole Criffield MI

I feel you are not staying on top Of it for your clients . Very very stressful

3 years ago

Reply from Freedom Debt Relief

Hello Nichole, we are sorry to hear you feel this way about our program. You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

Oct. 6th, 2022

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Ben Palmer Belton, TX

Doesn’t save you money like they say because after all their fees you pay I regret it all the way

3 years ago

Reply from Freedom Debt Relief

Hello Ben, we are sorry to hear that you are disappointed with our service efforts. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

May. 23rd, 2022

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Steven Hooper New Braunfels, TX

They move slow and don't work o. Easy pay off first

3 years ago

Reply from Freedom Debt Relief

Steven keep in mind settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Please call us at 800-655-6303 if you need any further assistance.

May. 10th, 2022

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Vincent Goodall Houston, TX

Could see a lower negotiating Settlement.

3 years ago

Reply from Freedom Debt Relief

Vincent if you have questions about any of your settlements or saving please contact our customer service team at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
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Apr. 26th, 2022

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William McLennan Memphis, TN

They are very helpful with getting ahold of my creditors.

4 years ago

Reply from Freedom Debt Relief

Hello, William! We appreciate you taking the time to leave us a review! Our negotiations team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 30th, 2021

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Sarah Legaspi Riverside, CA

They make big promises but do not deliver. They also have lots of hidden fees.

4 years ago

Reply from Freedom Debt Relief

We sincerely apologize, Ms. Legaspi, if we've failed to service you in any way. Understandably, it sounds like you're passionate about finishing the program and moving forward with your financial freedom. We will do anything possible to make this happen for you. Your continued patience is appreciated. Please know we will take this opportunity to get better at serving our clients. Please call us at 800-655-6303 if you need assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jul. 8th, 2021

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Chanda Reed Memphis, TN

You guys don’t make it easy.. I’m still doing work to get my credit on point

5 years ago

Reply from Freedom Debt Relief

Thank you for bringing this to our attention Chanda! We are sorry you aren't satisfied with the results given to you by the program. We would like to discuss this with you further, so one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Aug. 25th, 2020

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Manahil Farman Mechanicsville, VA

I am getting collection letters from every credit card I have. And my credit score decreased a lot.

5 years ago

Reply from Freedom Debt Relief

Hello, Manahil. Thank you for taking the time to leave us a review. We're sorry to hear about your concerns and we would like to opportunity to discuss them with you. We will be reaching out shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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Dennis Schritter Pocatello, ID

I don't think you are trying hard enough at saving me money.

5 years ago

Reply from Freedom Debt Relief

Dennis, we are sorry you are not satisfied with the program thus far. We are hard at work to obtain great settlements on your accounts. One of our experienced team members will reach out to you to further discuss your concerns. Thank you for choosing Freedom Debt Relief.

Mar. 4th, 2020

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Elizabeth peterson Jacksonville, FL

Not crazy about how long it takes to settle a debt

6 years ago

Reply from Freedom Debt Relief

Thank you for voicing your concern, Elizabeth! We look forward to assisting you with your goal of financial freedom! Rest assured, you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt, but also being able to reduce your debt. If you have any further questions or would like to discuss the status of your account more in-depth, please reach out to Client Services via phone or email at (800) 655-6303 or . Thank you for choosing Freedom Debt Relief!

Jan. 11th, 2020

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Kimberly Kalina Boswell, PA

I feel it takes too long to get the debt settled.

6 years ago

Reply from Freedom Debt Relief

Kimberly, keep in mind our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! Client Services can be reached at 800-655-6303 and would love to assist you with any questions you may have. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2020

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Todd Hagerstown, MD

So far all I've gotten is a lot of grief and $400 more than what was owed on the bill

6 years ago

Reply from Freedom Debt Relief

Hi, Todd, we are sorry to hear about your concerns. A member of our team will reach out to you shortly. Thank you.

Nov. 25th, 2019

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Dirk Clearfield, UT

They claim they will save you all this money on debt and don't save you a penny!!!

6 years ago

Reply from Freedom Debt Relief

Hello, Dirk, we are sorry to hear that you are not satisfied. A member of our team would like to reach out to you to address your concerns. Please provide us with your contact information so we can assist. Thank you.

Nov. 7th, 2019

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David L Townsend Denton, MD

So far not a good experience, first settlement and it cost me $400+ more then my original balance

6 years ago

Reply from Freedom Debt Relief

We are disappointed to hear this, Mr. Townsend. Unfortunately, some creditors are more aggressive than others. We anticipate you will see substantial savings with future settlements. In the meantime, we would like an opportunity to speak with you regarding the concern mentioned. One of our team specialists will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Sep. 26th, 2019

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Robert Evans San Antonio, TX

I like that keep up to date on your case.

6 years ago

Reply from Freedom Debt Relief

Thank you so much for your review, Robert! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jun. 25th, 2019

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Laura Muskegon, MI

TOTAL TOTAL DISAPPOINTMENT AND DECEPTION DO YOU WANT US TO SHARE THIS EXPERIENCE WITH OTHERS?????

6 years ago

Reply from Freedom Debt Relief

Hello Laura,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Mar. 20th, 2019

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Nonya Phoenix, AZ

Smoke and mirrors Bait and switch Zero customer service and follow up

6 years ago

Reply from Freedom Debt Relief

Hello Nonya,

We're very sorry to hear you are dissatisfied with the program so far. We would like to review your account with you and hopefully resolve the concerns you are having. Please send us your contact information associated with your Freedom Debt Relief account in a private message so a specialist can reach out to you.

Feb. 6th, 2019

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Misalina Orlando, FL

Expected more for the amount and time you all are taking and the fees.

7 years ago

Reply from Freedom Debt Relief

Thank you for your honest feedback, Misalina. We are sorry to hear of your disappointment in the amount of time it takes to resolve account balances. Truthfully, you have made a tremendous amount of progress in the few months you've been enrolled with us. We ask for your continued patience as we work to gain you the best settlements opportunities possible. If you ever have any questions and/or concerns regarding where you are on your graduation path, please contact client services at (800)655-6303 for immediate assistance. Thank you for your time today and thank you for choosing Freedom Debt Relief.

Nov. 2nd, 2018

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wayne boots Sturgis, SD

it was a very well done process and very easy

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Wayne! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Shellie Valenzuela Enid, OK

They never called me back after the review depart was supposed to review my account!

7 years ago

Reply from Freedom Debt Relief

We apologize for the lack of follow up you experienced, Shellie. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Jul. 17th, 2018

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Danielle R Queen Creek, AZ

Talked to someone who said he'd call me back he didn't not good customer service

7 years ago

Reply from Freedom Debt Relief

We are sorry that you were not followed up with, Danielle. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Jul. 17th, 2018

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Michael Bramblett Corpus Christi, TX

Be careful They fail to mention all fees.

7 years ago

Reply from Freedom Debt Relief

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Jul. 17th, 2018

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John Murphy Paradise, CA

It took 3 phone calls to resolve our payment plan issue.

7 years ago

Reply from Freedom Debt Relief

We apologize for the difficulty, John. If you would like a member of leadership to review this and reach out to you, please send us a private message with your contact information.

Jul. 1st, 2018

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John Southbridge, MA

So far have not heard anything regarding what they are doing and who they are talking to.

7 years ago

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Kris Killeen, TX

I love how they saved me money each month.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 2nd, 2018

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Alberto Cahua Hialeah, FL

deception, just taking my money and doing little and taking too long to resolve my debt.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2018

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Nancy A Reich Kasson, MN

So far it has been very good. I needed some advice and called and they were very helpful.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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frank Maciejewski Danville, PA

Service is slow can not contract any customer service personel.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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teresa helloms Ryan, OK

It's good. The lady that helped us was good.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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William North Royalton, OH

Not enough interaction at the beginning of the service

7 years ago

Reply from Freedom Debt Relief

William, we are sorry you feel that you have not seen any progress in your accounts. As a client enrolls we wait to have the funds build up in your dedicated account as those funds are used to negotiate and we determine what accounts we can work on first. The great part is you can always visit your client dashboard at and get full details of your accounts and also see the status. We always work hard to settle your accounts in a timely matter. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 1st, 2018

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Elizabeth Pratt-McRae

Pushy representative. Felt like she had better clients to work with than me.

8 years ago

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Steve Povlsen Santa Ana, CA

So far they have done exactly what they said they would do.

9 years ago

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bbarr Elyria, OH

I wish they would communicate better. I was upset with how high their fees are.

10 years ago