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Pacific Debt Inc.

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6.8

Overall Score

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GerriCaldwell Oklahoma City, OK

Everyone was personable and professional and explained the details clearly and precisely. I am grateful for the help.

4 years ago

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JOHN C BROSE Onalaska, WI

Debbie was very helpful and thorough on how she reviewed the program. It was easy to follow her and understand how PD works.

4 years ago

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Mary Mills Locust Dale, VA

I was very hesitant about going this route but after Raul went thru the steps was very satisfied with the decision.

4 years ago

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Patti Kannapolis, NC

Rian was very nice and informative. Answered all my questions. He was very informative explaining the process.

4 years ago

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Jacob Seibert Randleman, NC

I had a great beginning experience with Wyatt. He was very friendly and informative. He did a great job assisting me with any questions I had.

4 years ago

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Woodrow Indianapolis, IN

Great customer service, walked me through the process and made me understand step by step. Thanks Demetrius

4 years ago

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Angelica Caldwell, ID

Monique was very helpful in answering my doubts and very polite and patient while walking me thru all the process.

4 years ago

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David Easton, PA

Every question was answered and everything was explained with great detail. I was left with no questions!

4 years ago

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Dominique Georgetown, KY

So far so good! Demetrius M was very helpful and I appreciated his patience as I asked questions. Thanks!

4 years ago

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Kara Amarillo, TX

Nicholas was very easy to work with. He made me feel comfortable and at ease. He was a pleasure to talk to!

4 years ago

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Richard Fresno, CA

Erin was the Rep I was in contact not only was she slow getting back to me. But when we finally got to council about my situation she played brand new about what we talked about previously and after playing phone tag for a week it proved to be a waste of my time. Shame on you Erin goodbye.

5 years ago

Pacific Debt Inc. Logo

Reply from Pacific Debt Inc.

We are sorry to hear about your experience. In reviewing the notes regarding your situation, it appears that you were looking to consolidate federal student loans along with your credit card debt. Unfortunately, federal student loans do not qualify for our program. We would be happy to refer you to a reputable service provider who can help you with your student loans however.

Sep. 6th, 2019

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Bill Zephyrhills, FL

Very convenient and it was relieving to know that I could still get help no matter how far into debt I was

5 years ago

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Jaime Jimenez Katy, TX

Debbie was so helpful to my wife and I. Provided all the answers and services we were looking for. Thank you!!

5 years ago

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c j chamberlin Santa Monica, CA

It's hard to take this step, but the confidence to do so comes from your specialists, especially Debbie A.

5 years ago

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Stephanie Naar Bossier City, LA

Debbie was very helpful. She walked me through every step and made sure that I understood the process.

5 years ago

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Martha North Easton, MA

I'm very thankful that I learned of this program. It will save us several hundred dollars a month.

5 years ago

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Dorcas Quayson Alexandria, VA

Wow, Jake was so amazing .The way he talk to me ,and the way he explain things to me . Wow he was awesome

5 years ago

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Savana Fisher Sebring, FL

Cedric was very informative and helpful. I am very hopeful for this process and our financial future!

5 years ago

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Kaitlyn Lincoln Park, MI

Erin was very professional and was very helpful. She put my mind at ease and made me feel that I and my husband were making the right choice.

5 years ago

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Nicole Harper Staten Island, NY

Jeremy was excellent and answered every question I had. He has great custom as service and very knowledgeable.

5 years ago

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Daniel Rose Elizabethton, TN

She was very knowledgeable and helpful. I would definitely recommend your company because of people like her.

5 years ago

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Tami Hall Meridian, ID

Everyone I have worked with at Pacific Debt has been professional, knowledgeable, and excited to help.

5 years ago

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unknown Wiergate, TX

Jake was a wonderful help. He explained things well and helped me have a good understanding of how things work.

5 years ago

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Nicole Logansport, IN

Nicholas was so helpful & great to work with. He was informative with our options & took the time to listen.

5 years ago

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Daniella Bauman Knoxville, AR

Nick was great at explaining everything that was going to go on. He helped keep me calm about the whole situation.

5 years ago

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Karen Geddes Plattsburgh, NY

I really enjoyed the call. Everything was explained to me so I could understand. Very pleasant! I look forward to doing business with you.

5 years ago

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Adam Delta, AL

My personal assist Nicholas was awesome and I would not want to work with any other assistant but him

5 years ago

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Nicol Pompano Beach, FL

Easy onboarding, still have yet to experience the actual program, but I imagine it will be thorough and I appreciate the open line of communication.

5 years ago

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Jean Albuquerque, NM

It was amazing key went above and beyond to help me solve my problems really showed me real customer service.

5 years ago

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Paula Baldwin, NY

Ryan T was awesome. He explained with patience and simply answers I could understand . My experience great.

5 years ago

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Daniel Smith New Smyrna Beach, FL

Scott was very thorough and very helpful. Definitely made my consolidation experience easy to this point.

5 years ago

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Ronald Smith Roanoke Rapids, NC

I have been a customer for awhile now and everyone and everything have been wonderful. GREAT COMPANY AND PEOPLE.

5 years ago

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Monique Lexington, TX

They are very helpful. They answer my questions when going over everything without my asking any of my questions.

5 years ago

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HJS Saint Clair Shores, MI

They provide good customer service and made aware of my savings and they are helping me get back on my feet financially.

5 years ago

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Estelriel Madisonville, LA

Excellent customer service. Professional, knowledgeable, and thorough explanation. Quick review and easy setup.

5 years ago

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Arthur Hialeah, FL

Rian was great and the process was seamless. I would highly recommend to anyone with credit card debt.

5 years ago

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S. Kathleen Mickey Hope Mills, NC

So far, the customer service and sincere concern for the customers financial hardship above the standard!

5 years ago Edited September 14, 2021

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Michelle Scottsboro, AL

Eva was very nice and knowledgeable. She walked me step by step through the program and put any concerns I had at ease

5 years ago

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Arin Tomah, WI

The customer service is great. Very patient. Always finds a time to talk when your free. They never pressure you.

5 years ago

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Theresa Grandview, MO

Ashley is awesome. Just finished paperwork with her and I’m looking forward to becoming free from credit card debt!!

5 years ago

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Marcy Lansing, MI

Wyatt was extremely helpful and empathetic to my situation and very knowledgeable. I appreciate his customer service.

5 years ago

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Steven

Been very nice and helpful telling me what I need to gather offering advice. Just in the early stages but so far so go.

5 years ago

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Michael Nantze Plainfield, IN

The customer service was very good in explaining the program. I will update later when the process begins. Thanks MN

5 years ago

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Anayeli S Sugar Land, TX

Julius was super helpful! He made sure everything was done at my budget and he worked with me the best way possible .

5 years ago

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Karol Tecumseh, OK

Very friendly and helpful. It is hard for me to ask for help and Julius made the experience less stressful.

5 years ago

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Delores M Crawford Rialto, CA

Comforting experience. Chris was patient with me asking lots of questions. He was Thorough in explaining the entire process.

5 years ago

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Sharon Wynn Amarillo, TX

I felt welcome. Julius was very kind, professional, courteous and knowledgable. He answered questions before I asked.

5 years ago

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Brian Bezkorowajny Rock Tavern, NY

Jayson C rep for Pacific did a great job making me understand what I was getting myself into and he did a great job.

5 years ago

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Alejandra Gomez Hollywood, FL

Not able or willing to help. Girl said oh, if you can afford that payment I guess I can't help you. What?! You are talking to someone who cant make payments. So what's the point of your company? Your reviews are pure bullocks

5 years ago

Pacific Debt Inc. Logo

Reply from Pacific Debt Inc.

Thank you for your feedback. Our program is designed for individuals in a financial hardship to help get them out of debt in 2-4 years. In order to accomplish that, our guidelines require that the program payments be affordable. Based on a review of your situation, it was determined that the program was not affordable based on your budget constraints. We never want to set our clients up for failure, so we advised that the program would not be a good fit. I do show that we offered to refer you to a bankruptcy counseling service as our agent, Eva, felt that might be more appropriate for your situation. With regards to our reviews, all of the reviews are legitimate reviews submitted by consumers just like yourself. We apologize for being unable to help you, however, not everyone qualifies.

Oct. 19th, 2018

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Kathleen Greene Vicksburg, MS

Julia and others on the client care team have been very professional, caring and helpful in guiding me through this process.

5 years ago