Name: Pacific Debt Inc.
Rating: 4.8

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Verified Customer

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Mia V. Austin, TX

always so polite and attentive and willing to listen to me

4 years ago

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Lesley Ramirez

Great customer service! Very patient and understanding!

4 years ago

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kathryn

the agent that i spoke with was very supportive and kind

4 years ago

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Robert Mawhinnie Mountain Home, AR

The service The great customer care call back

4 years ago

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Sherry Letts Grand Prairie, TX

Always willing to help - answer questions.

4 years ago

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Joan Welte Newport Beach, CA

They have treated me Joan Welte well. I trust them.

5 years ago

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Samantha Bonavia

Greatvsobfar very helpful and on top of my case

5 years ago

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Ann-Marie A. Carlsbad, CA

I think this is a very helpful company with a clear plan to help its clients.

5 years ago

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Kim

Everyone has been very helpful in navigating thru this process

6 years ago

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Ronda crawford Kingston, ID

So far very professional quick reminded down to earth people and polite

6 years ago

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Mary Spillers Fort Wayne, IN

So far it has been absolutely perfect my account agent is very friendly.

6 years ago

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Mimi

Excellent service - thorough, responsive, and informative

6 years ago

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Marcos

Very helpful,friendly and professional thanks

6 years ago

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John

Honest, have worked with. Creditors. They kept me calm throughout the ordeal.

6 years ago

Reply from Pacific Debt Inc.

John thank you so much for you review!

May. 15th, 2018

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Verified Customer

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Anonymous

Wish the process could go by faster. It seems to be taking long.

6 years ago

Reply from Pacific Debt Inc.

We know that entering a debt relief program can be stressful at times and we wish could hit the fast forward button for you. However, for most clients the program is an estimated 24-48 month process and some patience is required. Our best advice would be to call your Account Manager and ask for a program review to make sure you are on track. Additionally, if you have extra funds available to you we can use those to fast-track your program. There are no prepayment penalties.

May. 15th, 2018

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Lana L

They have been very informative and helpful

6 years ago

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Julia

On point, keep me inform of changes and settlements

6 years ago

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Debora farrington

At first,pacific debt was very communicative...not so much anymore!

6 years ago

Reply from Pacific Debt Inc.

Debora, I see your largest balance with Discover is in a settlement - congrats on that. WIth that said, I will be sure to have your Account Manager Brian follow up to give you a status update.

May. 15th, 2018

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Serena

They have been extremely helpful and responsive.

6 years ago

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Mike

Good group of professionals. Very helpful.

6 years ago

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Rowena

Very accomodating,very friendly, very well explained

6 years ago

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Peggy S.

They work hard to give me the best service they can.

6 years ago

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Anonymous Middle Village, NY

Very profesional , helpfull in any way I need

6 years ago

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jeff kruth Poway, CA

They have been proactive and responsive to my needs.

6 years ago

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I. Toledo Houston, TX

Excellent Service and Great Customer Care

6 years ago

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Glo Moundville, AL

Very friendly and helpful. Never degrading or rude

6 years ago

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Anonymous Etoile, TX

Very helpful, easy to understand. Frequent client contact

6 years ago

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Anonymous DuBois, PA

Everyone I have spoken to are friendly and helpful in my decision making.

6 years ago

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ZEE Pleasant Grove, UT

tHEY DONT KEEP YOU INFORMED - AND THEY LIED ABOUT HOW MUCH MONEY WAS GOING TOWARD THE ACTUAL DEBT .

6 years ago

Reply from Pacific Debt Inc.

Thank you for your review. In reviewing your program, I see that you enrolled $13064 in debt into our program in July of 2017. At present you are in a settlement with Discover on your largest balance of $7000. Congrats! We chose to settle this account first because Discover is the most aggressive of the creditors enrolled. In terms of your assertion we lied about fees, I do show we completed a record quality assurance call with you to verify your understanding of our fees, which are 100% contingent on getting you results. Those fees were also factored into your program estimate and were disclosed during your program enrollment as well as your enrollment agreement. I will have your Account Manager follow up to better explain our fees as well as address any other concerns that you may have.

May. 9th, 2018

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Sarah H Tucson, AZ

Very helpful and efficient. Excellent communication.

6 years ago

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Gilbert Cavazos

They have good service, mostly they contact me monthly.

6 years ago

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Kimberly

Taking longer than I thought it would to make deals with creditors.

6 years ago

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Josh Hallas

They have been very honest in my dealings with them.

6 years ago

Reply from Pacific Debt Inc.

Thank you so much for your kind review. Pacific Debt prides itself on being honest in all of our business dealings.

May. 1st, 2018

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W.M. Freeman

Very helpful at first but they do not keep me informed as much as I would like.

6 years ago

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Kristen Harbison

They are very eager to work for you and get the job done.

6 years ago

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Patrick L Carney

Professional & Courteous Customer Service Representatives

6 years ago

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Nicole Chanelle

They are great to work with and respond in a timely manner!

6 years ago

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Linda

Everyone has been so nice and truly helpful.

6 years ago

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Steve

easy to deal with and quick to respond to all inquiries

6 years ago

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Jeff Beaverson

Doing a great job.Nice and friendly to talk to.The take care of everything.

6 years ago

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Happy

They worked with my creditors to lower my payments

6 years ago

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Chris

Very friendly and efficient. They explained it well.

6 years ago

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Jamie Edwards

Friendly timely contact and great results.

6 years ago

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Cheryl

They are friendly and are good at their job.

6 years ago

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George Monterey Park, CA

Great service, professional and accurate

6 years ago

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Cheryl

Extremely efficient and effective in resolving issues!

6 years ago

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Keith Truckee, CA

They're nice people to work with and they get results.

6 years ago

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Nick San Diego, CA

They have gone above and beyond to help me resolve my debts

6 years ago

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Gola Bowling Green, VA

They have been very helpful from day one.

6 years ago

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Carley Round Rock, TX'

Awesome customer service and follow thru

6 years ago