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Pacific Debt Inc.

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6.8

Overall Score

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Kathy C Surprise, AZ

Julius Y made me feel at ease through the whole process. I feel like I can trust this company to help me get my debt under control and paid off much faster than I ever could on my own. I can see a light at the end of the tunnel finally.

5 years ago

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Mary Pruitt Sacramento, CA

I want to Thank Pacific Debt Inc. I lost my job a few months ago and been trying to manage my debt, Pacific Debt Inc came along and helped me to not be stressed any longer and pay off my debts. Thank you for your help, Mary Pruitt

5 years ago

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Thomas H Beasley Homestead, FL

Discussing my situation with Ray was very helpful and understanding that events can come into your life and change what the original plan was to something untenable. It is with hope that the problems can be resolved to everyone's satisfaction changing a bad situation into one that provides relief knowing that it is not a worst case solution.

5 years ago

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Karen Culver City, CA

They are so awesome, especially Ashley and Kathy! I researched many companies, but they are by far the best!!! If you need the help, please call them, they tell you the whole truth and answer every question you have!!! No hidden plans!

5 years ago

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DSW Vallejo, CA

Well so far so good all things considered. It's a bit unnerving going through the process because your credit will take a hit in the short-term but I feel that PDI has done a really good job in keeping me informed. Their advice on how and when to add debt to the program was helpful as well. Kimberly B. has been really great with my first settlement and she is responsive to my needs. It looks like I will be able to end the earlier than projected.

5 years ago

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Jimmy Duong St Louis, MO

Rian T was very enlightening. He able to quickly go over everything thoroughly, breaking it down adequately so that I could understand everything as I was at work on the move. All and all very good speaker and knowledgeable employee.

5 years ago

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C. Vernon Lynchburg, VA

The representative answered all of my questions to the best of her ability and when she was unsure, she reached out for help. She was very kind and made sure I was comfortable with the program before enrolling. Looking forward to the next few years with Pacific Debt.

5 years ago

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Jess Mesquite, TX

It was painless and easy and gave me a sense of relief that I needed in this time , Rian was so helpful and kind and understanding, it’s crazy that something that has been plagueing me for years is going to go away and be handled for ever . I could not be happier

5 years ago

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Toni Stroudsburg, PA

I did quite a bit of research before deciding if I wanted to pursue a DMP or debt settlement. Pacific Debt had the best reviews both business wise & consumer wise when it came to debt settlement. I simply cannot afford to keep up with all of the interest rates my creditors expect from me. I have not ever missed a payment and have always been on time approx 95% of the time in all of my credit history. Still, not once did they adjust my APR. A DMP wasn’t for me because although I have not missed any payments, I know I cannot afford to keep up & certain creditors do not participate with DMP’s. So far I have been working with “ Rian T” & he has been great with explaining everything to me in detail. It is too early to provide a 5 star rating as I literally just started with them yesterday but I will be sure to update here or else where as time progresses.

5 years ago

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Reply from Pacific Debt Inc.

Thank you so much for your review Toni. We look forward to helping you resolve your debt situation. We are confident that we will earn your 5 star review as your progress through the program. Feel free to call us any time at 1-877-722-3328. We will be reaching out soon to schedule your welcome call.

Aug. 30th, 2018

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Leslie Banks Vallejo, CA

Julius was FANTASTIC ! He took the time to go over every detail, answered all of my questions without hesitation . It is my expectation, that the next individual who is assigned to my account, will be as knowledge and gracious as Julius.

5 years ago

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Angela Bludau Victoria, TX

I have been under such stress with all of my credit card debt. Pacific Debt took the worry away. They are kind, compassionate and able to answer all of my questions. I have had two accounts so far get settled for a fraction of what I owed. Forever grateful

5 years ago

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Linda Leeds Winter Haven, FL

I'm just a few months in, but everyone involved has been amazing..I talked with Julia this morning about some concerns..she gave me all the time I needed, with compassion and genuine interest..she answered all my questions and more..if I lived there, she would be my new best friend...si far I highly recommend!!!

5 years ago

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Rob San Marcos, TX

Ashley was great and to the point. The call took approximately 40 minutes maybe even less than that. I gave her my information and before the call was over Ashley was able to quote me for a debt relief program that fit my budget.

5 years ago

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Reply from Pacific Debt Inc.

Thanks so much for the feedback Rob and 5 star review. Our goal is to make the enrollment process as easy and painless as possible. At the same time, we want to make sure you get all of the information you need to make an informed decision. For some people, they've done their research and are ready to proceed right away, for other's, it's a more drawn out process. Either way, we want you to feel comfortable with your decision as it's important you trust who you are working with. As your program progresses, if you need anything at all, don't hesitate to call our Client Care team at 1-877-722-3328.

Aug. 13th, 2018

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DeAngela Branson Shelbyville, IN

I was looking for some form of help. And within minutes of entering some information, I received a call from Pacific Debt Inc agent Victor G. He was very patient and informative for my issue. I'm relieved and excited about working with the PDI team. Thank you so very much.

5 years ago

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Emma K Dentino Cairo, NE

I called: the operator who took my call was polite and a gentleman. I was connected to Ray C and he guided me through the process with ease and courtesy. Thanks for having such a great staff and I am glad I made the call. My mind is at peace. Thanks Again!!!!!!!!!!!!

5 years ago

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Milanka Hall Laguna Woods, CA

Pacific debt handled my situation perfectly! It was pleasure working with Nicole C and Samenta Z sounded professional and was very helpful in answering my questions. I would highly recommend them to anyone looking for help

5 years ago

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Sean DeDanaan Tucson, AZ

Working with Nicole was a pleasure. She made the process so easy. Explanations were clear and concise. This service, in the short run will take some weight off my shoulders and, in the long run, should save me many thousands of dollars.

5 years ago

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Andrea Carrao South Milwaukee, WI

I never felt judged once in the process, Mr. Y was compassionate and understanding of debt and financial crisis. I was given a payment plan that I can afford. I felt relief and reassurance by the end of the call. I feel confident that I can get myself out of this debt now thank you!

5 years ago

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Reply from Pacific Debt Inc.

Thank you so much for your 5 star review. Our goal is to listen to our clients and find them solutions to their debt situation. Any time you need assistance, we are hear to listen and help. Our number for customer service is 877-722-3328.

Aug. 3rd, 2018

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Mike Lucama, NC

I am giving a five star review at this time because our customer service experience in getting started in the program. Jonathan was very helpful and informative in explaining Pacific Debts program. We feel that we made the right decision in choosing Pacific Debt.

5 years ago

Pacific Debt Inc. Logo

Reply from Pacific Debt Inc.

Thank you so much for the five star review. We pride ourselves on enrolling fully informed customers and helping consumers make the right choice for their situation. If you need anything at all, please feel free to call us toll free at 1-877-722-3328.

Jul. 13th, 2018

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Terri Reno Kuna, ID

I was desperate, broke in my late 50s and didn’t want to claim bankruptcy. Kathie was very helpful in answering my questions and walking me throug the process. She took the time to talk about my concerns with this process.

5 years ago

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Marilyn McKinney Columbus, IN

I was amazed at how easy it was to get started on the road to recovery. Nick was so easy to talk to and so helpful in getting information on my accounts. I was totally comfortable with him. I am amazed I can get relief in two year. I am a very happy customer.

5 years ago

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Marsha Allen Norfolk, VA

Soon after submitting a request, I was contacted by Rian T., and he was extremely professional and clearly outlined the debt relief program. He was compassionate and non-judgmental about my circumstances. I also spoke with Nick D., and I feel very comfortable knowing he will look after and facilitate things on my behalf.

5 years ago

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Tina Feddersen Sullivan, MO

Spoke with Ashley H. today and she was extremely helpful, knowledgeable, and very polite. She answered all my questions and was very supportive in my life situation. I look forward to talking with other customer support members.

5 years ago

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TIMOTHY J DORNAUS Pasadena, CA

The enrollment process was easy. Ashley answered all my questions and made sure I understood everything. The first step to debt relief can be difficult, but having the Pacific Debt team there for you through out the whole process makes it less daunting.

5 years ago

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Phyllis Booth Amelia Court House, VA

Just getting started so will have to reserve some of my thoughts as we move forward through the process. Right now the customer service and information I have received sounds very promising. They are very informative and understanding of your needs. Looking forward to what happens next.

5 years ago

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Reply from Pacific Debt Inc.

Thank you so much for the 5 star review. We appreciate your feedback and congratulate you on taking the first step! We will do everything in our power to live up to your expectations. If you ever need anything, don't hesitate to reach out at 1-877-722-3328 or via email .

Jun. 27th, 2018

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Noemi Moran La Mesa, CA

I was informed of services that would be provided to me in clear terminology. I was encouraged to check BBB for the success rate of this company and was impressed with the professional attitude of the rep I spoke to. He was very courteous and patient in answering my many questions.

5 years ago

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Christine White Fresno, CA

From the start of this process I felt at ease and comfortable with my Debt Specialist Rian T.. He knew everything about the company and was confident from the start that they could help me with my debt relief. I am now confident myself that there is a light at the end of the debt tunnel and I am on the road to Financial Freedom.

5 years ago

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Marsha W. Suffolk, VA

My experience with Pacific Debt Inc. was phenomenal! Jonathan K. was great in assisting me with my questions and concerns about debt relief. He laid out the process step by step, making sure I felt comfortable throughout the process. He really eased my anxiety level about my debt.

5 years ago

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Joseph A Gonsalves Hollywood, FL

I found Pacific Debt very helpful and prompt in contacting me after I visited their website and completed the qualification questions. Jennifer E. was very helpful in both explaining the program to me and what the next steps I will be taking with them. Another thing I appreciated, they did NOT make me feel uncomfortable while discussing my situation.

5 years ago

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Anita Heidelberger Braham, MN

Pacific Debt has been wonderful to work with. I have had absolutely no issues with how my accounts have been handled and the customer service is wonderful. They have helped me move many steps closer to financial freedom and I thank them for that.

5 years ago

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Douglas Medlin

If this program works as good as I think then I ill be thrilled. Just talking to Jennifer seemed to lesson the great weight I was feeling on my shoulders. It has been a very tough year. Hopefully this is the start of a much better time period in my life. Thanks so much Jennifer for all your help.

5 years ago

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Cindy Escondido, CA

I'm new to the program but so far Victor was awesome in walking me through the first step and getting me started. He was very knowledgeable and pleasant to talk to. I was so nervous of taking this step after a few follow up calls and all the information given to me and my questions being answered I was comfortable to move on and do this program. We will see how it goes I'm definitely looking to be debt free some day! Thank you Victor for the help in getting me started 😊

5 years ago

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Baily Carmichael, CA

I recently have had a change of financial circumstances, and was getting behind and unable to make my payments. Nicholas was extremely helpful and understanding with my situation. He didn't make me feel judged, and set me up with a payment that is realistic and will help me get my debt cleared up in a few years. Thanks!

5 years ago

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Brian Paschal Greensboro, NC

My experience about an issue regarding debt is never comfortable and easy but speaking with Eva made it so much more better and comfortable. She was able to explain in detail all that will be going on. Eva was very professional and very relaxing to talk to. Thank You Eva for your attention to detail and putting my mind at ease.

5 years ago

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Victor Sierra Vista, AZ

Professional staff. Very good conversation, all topics were explained. I expect to resolve my dept in 48 months. I will recommend your staff to other retired soldiers in need. Thank you very much for your professional advice.

5 years ago

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Nita Rathbun Sanger, TX

Yesterday was a true blessing to us. Jennifer was so knowledgeable and pleasant. Pacific Debt is the answer that we did not know was available. Not only do we have a solution to our debit crisis, but have the support of great people. We will definitely be be informing family and friends about our great find. Nita and Larry Rathbun

5 years ago

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Linda E. Temecula, CA

After I checked into Pacific Debt and saw their high rating and read the reviews, I decided to go with them. I was a pleasure signing up with Eric! He answered all of my questions and what’s more his customer service is best of the best. I am looking forward to that kind of service going forward.

5 years ago

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WILLIE BYRD JR Adamsville, AL

JONATHAN K. IS A JEWEL. HE'S COURTEOUS, KIND AND HELPFUL. JONATHAN MADE SURE WE WERE WELL INFORMED REGARDING DEBT RELIEF. HE IS VERY VERSED IN THE PROGRAM AND KNOWS WHAT HE IS TALKING ABOUT. HE EXPLAINS THINGS IN A WAY THAT YOU CAN EASILY UNDERSTAND. WE WILL SURELY RECOMMEND MR. KING AND PACIFIC DEBT RELIEF TO OTHERS WITHOUT HESITATION.

6 years ago Edited September 14, 2021

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Alma Quintero

I highly recommend Pacific Debt cuz they are very professional, dedicated.responsible, knowledgeable, caring. Kimberley always informs me of a closing debt in a very professional and knowledgeable manner. I am very happy with Kimberley service and friendly attitude.

6 years ago

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Alissa D Champlin, MN

I just enrolled yesterday so this review is just to give props to Nicholas H. for his help getting me set up and answering all my crazy questions. He was a very pleasant gentleman and made it super easy for me to say yes. I just wish he was handling my account for the next 3 1/2 years.

6 years ago

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MARIA Del Rio, TX

I was very happy to start on my way to being debt free. I was a little scared at first but after a while I knew that this was going to help me getting out of debt. I am so very happy that I have the pleasure of doing business with you all. Once again THANK -YOU.

6 years ago

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Pamela Comerma Hot Springs, AR

My experience was wonderful. Everyone was courteous and efficient. They were understanding of my debt situation and helped me to be able to reach my goal. Rian was wonderful explaining all the details and helped me tremendously. I would highly recommend this fine company and staff.

6 years ago

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Megan Thompson Lathrop, MO

I am currently right at the beginning if the process, but I am extremely impressed at how quickly they responded as well as how professional their staff is. I'm just hoping for an amazing negotiation. Eva was informative and quickly walked me through the beginning steps, and what I can expect to occur in the future.

6 years ago

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Ellen Hill Woodacre, CA

The agent I spoke to was polite and knowledgeable and had a great amount of information. He was friendly and open and answered questions in a way which I could understand. He was even polite when I asked to cancel. I could picture him as someone who would be a good friend under other circumstances.

6 years ago

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Elana Powell Lakeview, MI

Ashley was helpful, knowledgeable, and efficient in explaining the program and initializing my acceptance into the program. She thoroughly delineated all major points and what my expectations should encompass once the program had started. My overall experience has been excellent, so far.

6 years ago

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jacob Bakersfield, CA

Julius Y was an excellent help with explaining how it works and never maid me feel pressured into doing something that i wasn't comfortable with. he made sure to answer all my questions and made me feel like i was talking with a friend.

6 years ago

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Erin Frazier Park, CA

Pacific Debt helped me settle all of my debt and did it with such grace. I am so so appreciative of this company and of Luis Bello in particular. He was always so patient with me and helped guide me through everything. Luis is not only patient and kind, but thorough and effective. I am now debt free and I couldn't be more grateful for this new start.

6 years ago Edited September 14, 2021

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darrel snider Newalla, OK

They will be straight up honest and will not tell you nothing that can hurt you. They shown me the way thru out this mess I made for myself. Kimberly taking over and starting with my highest bill collector first got a settlement all ready and now working on the next largest one working her way down to smallest so keep up the good work.

6 years ago

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Kayla Houston, TX

I’ve only had one interaction with pacific debt so far, but it was definitely a good one. They were very helpful in explaining the debt settlement and were able to get me a monthly payment I can afford to get the debt down ASAP. Very knowledgeable and patient.

6 years ago

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Angela Johnson Romulus, MI

Pacific Debt is a great company. I owed a lot of money on my credit cards and Pacific Debt cut my debt in half. Kim Bogue was very helpful, professional ,kind and keep me inform. I recommended this company to several friends.

6 years ago