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Consolidated Credit

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8.2

Overall Score

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Osmel Quiala

The company has excellent customer service. Great job.

7 years ago

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Frederick Ampel

excellent service

7 years ago

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Josephine Albuquerque, NM

Received excellent & courteous service

7 years ago

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Elaine Whitman, MA

You were very helpful. Thank you.

7 years ago

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Fernando Torres San Ramon, CA

Wonderful, polite & caring service representative. A+

7 years ago

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joseph e giles Brooklyn, NY

Good fast answers to my guestions

7 years ago

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Paola San Pablo, CA

She was really helpful answer all my questions

7 years ago

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Donald Matthews Georgetown, TX

Answered all my questions,thank you.

7 years ago

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Andrew Rafael Garcia Lake Ariel, PA

She was very insightful and helpful

7 years ago

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Jeff Oster Fort Lauderdale, FL

Excellent customer service Friendly and patient.

7 years ago

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Brad Huot Derry, NH

Tatiana was amazingly helpful

7 years ago

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Elaine Lam Monterey Park, CA

Tatiana is very helpful. She is very friendly and explained to me every details

7 years ago

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Michael Kline Phoenix, AZ

A very Fair credit counseling service. Great Customer service.

1 year ago

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Reply from Consolidated Credit

Dear Michael,

Thanks for calling and for letting us know how we did. We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt-free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Jun. 1st, 2022

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G Miami, FL

Somewhat lower debt and that was a victory in and of itself.

2 years ago Edited June 5, 2023

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Phillip Waite Charleston, SC

Friendly and knowledgeable service. Never had a bad encounter.

2 years ago

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Reply from Consolidated Credit

Hi Phillip,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or run into challenges down the road, please don’t hesitate to call us. We’re here to help!

Jul. 28th, 2021

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Flor Jarquin Miami, FL

No Communication but the results are positive.

1 year ago

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Reply from Consolidated Credit

Dear Flor,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Jan. 4th, 2023

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Judy Shackleford Clinton, IL

Very helpful I am satisfied .CVery friendly people.

1 year ago

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Reply from Consolidated Credit

Hi Judy,
Thanks for letting us know how we did. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Aug. 3rd, 2022

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justin stpierre Middletown, CT

They lowered my monthly payments dramatically!!

1 year ago

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Reply from Consolidated Credit

Dear Justin,
Thanks for letting us know how we did. We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt-free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Jul. 5th, 2022

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Angie Murdick Bozeman, MT

Quick to get my repayment started, just plodding along.

2 years ago

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Reply from Consolidated Credit

Welcome aboard Angie. Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Dec. 28th, 2021

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Linda Cothren Alma, GA

Convenient, enjoy draft program,lower interest.

2 years ago

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Reply from Consolidated Credit

Hi Linda,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Oct. 18th, 2021

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Nancy Montenegro Lafayette, IN

The overall experience was fast and easy. Very satisfied.

2 years ago

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Reply from Consolidated Credit

Hi Nancy,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on Consolidated Credit's website. These will help you learn strategies to avoid challenges with debt in the future.

Sep. 22nd, 2021

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Lacy Scott Memphis, TN

Working as expected. Bills are being paid off.

2 years ago

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Reply from Consolidated Credit

Hi Lacy,
We’re glad we could help! Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe to Consolidated Credit's channel. We’re constantly adding new videos that can help you become more financially savvy.

Aug. 20th, 2021

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Brittany Tomlin Charles Town, WV

Good services and great employees to work with!

2 years ago

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Reply from Consolidated Credit

Hi Brittany,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Jul. 14th, 2021

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Charlene Wilson Grand Prairie, TX

Customer Service is very friendly and helpful

3 years ago

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Reply from Consolidated Credit

Hi Charlene,
Thanks for your review and we were glad we could help you with your debt.!

Nov. 12th, 2020

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Jerry Huckfeldt Waynesville, MO

Very friendly and told me what I needed to know.

3 years ago

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Reply from Consolidated Credit

Dear Jerry,
We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out on Consolidated Credit's website.

Oct. 21st, 2020

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Jessica Merrifield Cherry, IL

Combined my debt and lowered my behind minimum payments

3 years ago

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Reply from Consolidated Credit

Hi Jessica,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo on our website. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Oct. 14th, 2020

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Nicole Columbia, MO

Very nice and quick responses to help...

3 years ago

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Reply from Consolidated Credit

Hi Nicole,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Oct. 1st, 2020

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Brenda Johnson-Ryder New Orleans, LA

They will work with you They are understanding

3 years ago

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Reply from Consolidated Credit

Hi Brenda,
Thanks for allowing us to assist you and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Sep. 23rd, 2020

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None Hillside, IL

Needs improvement on accuracy of account balances.

4 years ago Edited September 14, 2021

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M. Kirk Lithonia, GA

Thought they could help with my payments but I was only saving $20 a month. That's no help at all. Wasted my time

5 years ago

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Reply from Consolidated Credit

Dear Kirk, While you were only saving $20 on your monthly payments, you would be saving on your total payments which meant getting out of debt sooner than you would on your own and saving a ton in interests. Your total payments would have been reduced by 30-50%, your interest charges reduced anywhere from 0-11%. We are sorry you felt that your time was wasted. Look at it this way, had you not called, you probably would still be wondering how much you could save. Thank you for reaching out to Consolidated Credit and best wishes on your journey out of debt.

Jan. 30th, 2019

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Not important Germantown, TN

Annoying robocalls from redirected numbers gave me a poor impression and made me discredit the company

5 years ago

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Reply from Consolidated Credit

Dear 'Important', We understand that robocalls can be unwanted. Unfortunately one of the ways that companies enlist clients is through direct calling. We have received numerous testimonials from clients who are incredibly happy that they took the call. If you send your number to we’ll be sure to remove it from our database. We are a national nonprofit organization that has been helping people get out of debt for over 25 years.

Jan. 30th, 2019

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Virginia Winsted, CT

The representative was very helpful and courteous.

5 years ago

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Claire Devine Roseville, CA

All my questions were answered promptlly

5 years ago

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Anonymous Muskegon, MI

I had a scheduled appointment call; I called at the appointed time and the phone just rang- no one ever answered

6 years ago

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Cathy Wilson

Always great customer service.

6 years ago

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Julie Campbell

Knowledgeable, pleasant, great customer service.

6 years ago

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Amara O. Zionsville, IN

Very attentive and helpful

6 years ago

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excle English

All was good

6 years ago

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Elaine Lam

She was very helpful. Answered my question very clear

7 years ago

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RAVI PETWAL Chantilly, VA

Easy going and understood what to do next

7 years ago

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David Perry Sr Gatesville, TX

The lady whom took my call was a bit nasty in her tone and a little arrogant

7 years ago

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Stephanie Crocker

She was a great help ! Thank you again

7 years ago

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Nancy Tacoma, WA

She was very helpful and explained things to me.

7 years ago

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Cheryl Perry

Customer services reps are always professional and timely

7 years ago

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Donna Neubauer Des Moines, IA

Tatiana was very helpful and professional!

7 years ago

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devika Kumar Fresh Meadows, NY

Rep. was very helpful

7 years ago

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colleen fonts West Palm Beach, FL

Great customer service and pleasant follow up.

7 years ago

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Peter Kayala Sterling, CO

Very cordial and professionalism! Helpful and knowledgeable

1 year ago

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Reply from Consolidated Credit

Hi Peter,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions or run into challenges down the road, please don’t hesitate to call us. We’re here to help!

May. 19th, 2022

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Paul Way OH

Just thought u would do more than u are doing

2 years ago

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Reply from Consolidated Credit

Hi Paul,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 14th, 2022

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Cindy Cusson Lynn, MA

Seems like the balances aren't going down.

2 years ago

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Reply from Consolidated Credit

Hi Cindy,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program and your account, please give us a call and we’ll be happy to go over your account with you. We’re here to be your advocate!

Jun. 16th, 2021