Name: Americor
Rating: 4.8

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Nita Mattingly Seattle, WA

The contact person Lauren was very nice and helpful. She made the process very fast and easy.

3 months ago

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Moses Pierre

Great job will recommend any one great customer service very helpful and reliable. Thanks Americor

3 months ago

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Edgar Sabina Port Arthur, TX

Jay L was awesome!! Super professional, very enthusiastic and overall very helpful.

3 months ago

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Robert Zamorano Orange Park, FL

They really try to help you, to be credit cards debt free! Amazing costumers service

3 months ago

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Diana Dittmann Evanston, IL

Scott C was very assistive in the process. He knows exactly how to treat his clients. Thank you.

3 months ago

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James Tate Jr. Indianapolis, IN

I like the way I was treated, with respect and politeness. It was a great experience!

3 months ago

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Rose Herbst Porter, TX

I got a settlement very quickly. The Agent was very nice and went through the whole process.

3 months ago Edited March 8, 2024

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Trinafm

They stay in communication with me. They have already helped settle some of My debt.

3 months ago

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Teresa Sanders Kingman, AZ

I really like the person I talked to. He was very nice and extremely knowledgeable.

3 months ago

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Sheila McCormack

I like the fact of not being contacted by creditors, because of the promptness of Americor.

3 months ago Edited April 16, 2024

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Angela Scott Humble, TX

It's a slow process but I'm gaining on becoming debt free. And my credit score is already going up.

3 months ago

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Janine Moore Gastonia, NC

They keep me updated on the settlements from my creditors as soon as they get an acceptable offer

3 months ago Edited February 16, 2024

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Luz Gibson Queens, NY

The professionalism of Americor and the ease with which I could make my decisions.

3 months ago

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Lorie

Americor works good for what I needed done. Been with them 1 yr and all but2 accounts are negotiating.

3 months ago

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Ron Wagner

Benjamin was polite and upbeat and to the point. He made it a pleasant experience!

3 months ago

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Sherry Allen Atlanta, GA

Very polite when talking to the agents. They have been helpful whenever I have spoken to anyone.

3 months ago Edited February 15, 2024

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Heather Riffle

I like that Americor always makes sure I am taken care of. They truly put their customers first!

3 months ago Edited March 29, 2024

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Kerri Brewer Sacramento, CA

Excellent customer service. John was extremely helpful and explained everything clearly

3 months ago

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Margaret Gaffney Philadelphia, PA

I was happy with the result that I got to reduce my credit card/loan debits this year.

3 months ago

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Angela Travelstead Sheridan, AR

Americor is so easy to work with, and they are wonderful at getting settlements done.

3 months ago

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Debra Jordan

I like that they keep in touch with you and let yo know what's happening with your accounts.

3 months ago

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Katherine New Paltz, NY

Loved Karen L your employee who notified me of the pending settlement. Great job!!!!

3 months ago

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Maureen Blake WA

They were easy to work with and did a good job on settling my outstanding accounts. On

3 months ago Edited January 4, 2024

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Marilou Dawson Cleveland, OK

Cameron was amazing!! He was super friendly and explained everything very clearly.

3 months ago

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Cynthia Hasley Greenville, AL

I’ve only just began, as for as the representative she was through with the info and how it works

3 months ago

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Verified Customer

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Donald Cheshire, MA

This company has very nice and friendly people great to work with

6 months ago

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Verified Customer

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Terresa

I liked the gal who helped me! She was interesting and through!

6 months ago

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Verified Customer

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BRYAN CARROLL Bristol, CT

Appreciate them for helping me with my credit card debt! Thank you.

6 months ago

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Verified Customer

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Nicholas Wilmington, DE

Had to settle most of the accounts by myself. Customer Service, several days to respond to questions I had. They take a 30% settlement fee on too of the payment fees.

6 months ago

Reply from Americor

We apologize for the challenges you've faced and the delay in receiving responses from our customer service team. We understand that your experience has not met your expectations, and we take your feedback seriously.

Regarding the settlement fee, it's important to have clarity about the fees associated with our services. We appreciate you bringing this to our attention, and we aim to ensure that our clients fully understand the costs involved in the debt settlement process.

If you have further questions or concerns about the fees or any other aspect of your account, please reach out to our Office of the President team at [email protected]. We are here to address your concerns and provide the support you need.

Your satisfaction is important to us, and we appreciate your patience as we work to improve our services and better meet your expectations. Thank you for sharing your feedback, and we look forward to assisting you further.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Tina Georgetown, SC

Very friendly Great service Very knowledgeable customer service

6 months ago

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Verified Customer

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Allen

I thought Americor was going to work with me to save money on my debit? I am payin more now than I was on my credit cards debit.

6 months ago

Reply from Americor

We apologize if you're not experiencing the expected financial relief from our services. The goal of debt settlement is to help clients reduce their overall debt burden by negotiating with creditors to lower the outstanding balances. However, it's important to understand that debt settlement may not always immediately result in lower monthly payments, as it typically involves reducing the total debt over time.

To address your concerns, we encourage you to reach out to our Office of the President team at [email protected] to discuss your specific situation. They can provide more information about your debt settlement plan, the progress made, and how it will ultimately lead to reduced debt.

We understand that the process can be challenging, and we want to ensure that you have a clear understanding of your financial situation and the steps being taken to achieve debt relief. Your satisfaction and financial well-being are important to us, and we are here to assist you in achieving your goals. Thank you for sharing your concerns, and we look forward to helping you better understand the progress you are making.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Jacob Rodriguez Camden, NJ

Horrible company, with even worse customer service. They are horrible at communication. They’re main purpose is not to help but to scheme you of your money

6 months ago Edited March 11, 2024

Reply from Americor

We appreciate your initial positive feedback and we are deeply sorry to hear about the decline in the quality of service you've experienced. We understand that consistent communication and support are crucial throughout your journey towards financial stability, and we apologize for any inconvenience you've faced.

Your feedback is valuable to us, and we are committed to addressing your concerns. To resolve the issues you've raised, we encourage you to reach out to our Office of the President team immediately. Your concerns about communication and the service quality are valid, and we want to ensure that your needs are met.

We aim to provide the best possible service to our clients, and we appreciate your patience as we work to address your concerns and improve your experience with us. Please contact us at [email protected], and we will do our best to provide you with the support and assistance you need. Thank you for sharing your feedback, and we look forward to assisting you in resolving these issues.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Parand

I just started. They've been knowledgeable of their service.

6 months ago

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Verified Customer

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Patricia

Everybody's been polite and helpful. I even joined the Facebook.

6 months ago

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Verified Customer

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Larry Thomas

Wonderful company. Every time I call I always get my answers.

6 months ago

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Verified Customer

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Ana Cravo New Bedford, MA

Americor made everything easy & answered any & all questions I had!

6 months ago

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Verified Customer

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Tammy Shreveport, LA

Great customer service diligent to settle debts kept me informed

6 months ago

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Verified Customer

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Marla Fusilier

I like that everyone I spoke to answered all of my questions thoroughly.

6 months ago

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Verified Customer

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Tyrone Gray FL

Flexible, great customer service, and easy access to the app.

6 months ago

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Verified Customer

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Alfreda Jones Dallas, TX

I don't like credit 9.too forceful, put down Americo supposed to be partners.Dont trust them. Intimidating.

6 months ago

Reply from Americor

We appreciate your feedback and the concerns you've expressed about the partnership with Credit 9 and the level of pressure you've felt. Your trust and comfort are essential, and we want to address your concerns.

We're committed to fostering a positive and supportive relationship with our clients, and we regret if the interaction with Credit 9 has caused any discomfort. We take your feedback seriously, and we're dedicated to ensuring that you have a better experience.

To address your concerns, please contact us at [email protected]. We will work together to find a resolution that aligns with your financial goals and ensures your comfort throughout the process.

Thank you for bringing this to our attention, and we look forward to making amends and enhancing your experience.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Dianne Quincy, FL

They were professional and caring and I felt hope reentering my life

6 months ago

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Verified Customer

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Daniel St Clair Lewiston, ME

Great customer service and very helpful and very informative!

6 months ago

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Verified Customer

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Terry Socks IL

They are very friendly to work with and have gotten what they said they would do done

6 months ago Edited November 1, 2023

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Verified Customer

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Joshua Deal Birmingham, AL

Experience was excellent my savings was over 15,000 usd thanks Americor

6 months ago

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Verified Customer

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Renee Elliott IA

Very good very helpfull and very friend ly im very pleased with them helping me

6 months ago

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Verified Customer

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Kenneth Bouldin San Antonio, TX

Professional, courteous service, provided contact for any problems or concerns

6 months ago

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Verified Customer

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Tim Robbins Middletown, CT

Spoke with a person every time I called. Excellent customer support.

6 months ago

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Verified Customer

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Cynthia Edgar Allston, MA

I liked the one on one service and the time taken to explain the process.

6 months ago

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Verified Customer

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Henry Solis Weslaco, TX

I always get emails about the program and they help me to understand better of what I am doing.

6 months ago Edited November 1, 2023

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Verified Customer

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Tom Howe Chicago, IL

Everything is taken care of for me. It makes the process nearly painless.

6 months ago