Name: Americor
Rating: 4.8

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Verified Customer

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Brad

They make your life simple.Everything has been pretty easy, the guy pretty much took care of everything and just kepy in touch with me

2 years ago

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Yamilet Oliver Perrine, FL

Because they have an excellent service. The staff are very good. They help me to improve my credit score in short period of time

2 years ago

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Robert Mott Gladwin, MI

2 years ago

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Greg McCann South Jordan, UT

Very Helpful! They were super transparent with what they do and we're always available when I needed them to answer any questions that I had!

2 years ago

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Rochelle Eudora, AR

They were not completely upfront. We were not advised that before they could proceed, we had to be deliquent or behind in our debt. And it would take up to 6 or 7 months before they would start paying.

2 years ago

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Anonymous

They are very polite and very professional. Everyone was really nice that I spoke to and explained everything very well.

2 years ago

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Annie

All of my questions have been answered. The support staff has a very nice, pleasant disposition. I can expect the best of my situation.

2 years ago

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Anonymous

They were very kind and knowledgeable. There was no question of them calling me back. They told me exactly what I had to do.

2 years ago

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Donte

When you need them to be flexible, they are flexible. I trust the process. It was good. I enjoyed their customer service too.

2 years ago

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Robin

Customer service is very helpful. They give a lot of information on things I did not know. They’ve been really good and helpful. They helped me make the best choice for me.

2 years ago

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Fady

I hope it helps me improve my credit score. All my questions are answered clearly anytime I call even at night. I respect that very much.

2 years ago

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Vicki Little Eden, NC

My cards were on the table, there's were not. I didn't know anything about me sending letters to creditors, them not having the account numbers when they said they did, or having to upload statements which I don't have access to all of them.

2 years ago

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Jaymes

Everything went pretty well. There hasn’t been anything that in gray areas or anything super questionable. It was laid out for me and an easy decision to go with them.

2 years ago

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Jeremy

Support is very helpful. Whenever I had questions, they were very knowledgeable. They helped me out as I needed. It worked.

2 years ago

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Christian

Everything worked out great. They managed to bring down my debt compatibility and everything fairly quickly. They solved the problems.

2 years ago

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Howard

The service took care of everything but it did drop my credit score really bad. They handled everything as professionally and quickly as possible.

2 years ago

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Douglas

They helped walk me through the proves. I am glad to be paying off the debt in a timely fashion. I like how much they are saving me.

2 years ago

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Alejandra

Very professional, everything assessed. Every single time that I would call they were always available and answered every single question I had.

2 years ago

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Judy

They made the process easy and I appreciate being able to work with them on that. It was the best option from the others that I've looked at.

2 years ago

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Hope

They always answer my questions, they were never hard to get a hold of. Anything that I needed they were always there to help me out.

2 years ago

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Deena

Everything's worked out. It's getting me out of debt. I was able to get in touch with someone every time and they were highly rated.

2 years ago

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Jashua

Americor seems reasonable. The person who helped me, Mr Jackson, was real knowledgeable and explained everything easily.

2 years ago

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Gary

I've worked really hard to get my credit rating where it was and then through fault of my own I need to improve it. They're doing the job that they're supposed to be doing.

2 years ago

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T

The person that I talked to was extremely helpful. He walked me through everything and he has called to check on things. Seems very helpful but I mean it's going to be months before I see any results.

2 years ago

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Perry Flinn Spring Hill, FL

The whole experience so far has been very smooth. I've been kept abreast of all transactions and the web site is very helpful.

2 years ago

Reply from Americor

Thank you for the great review! We're so happy you had a good experience with us. We look forward in building a lasting relationship with you. Please feel free to give us a call anytime if you have any questions.

Jan. 6th, 2022

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Verified Customer

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Dan Henry Cullman, AL

So easy. Everyone was so helpful. Everything went exactly as I was told it would. I'm already seeing a dramatic change in my credit score.

2 years ago

Reply from Americor

Thanks for your review Dan, we're happy to have you enrolled to help you become debt free and thanks for choosing Americor!

Jan. 6th, 2022

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Verified Customer

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Heather Monacchio Hauppauge, NY

Always a quick response time and everyone I talk to sounds like they really are interested in helping me and there's never been any judgement!

2 years ago

Reply from Americor

Hey Heather, thanks for taking your time to leave this review! It's great to see you feel connected with our team and we're excited to help you get out of debt and back on track with your finances! Thanks for trusting Americor to help you on this journey!

Jan. 5th, 2022

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Verified Customer

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James R Bandy Jr Pegram, TN

Have helped whenever I have problems. I really haven't had any problems with them, they have always responded to any requests or questions I have.

2 years ago

Reply from Americor

Thank you for your kind words, James! We genuinely strive for each interaction with a customer to be truly positive and exceptional. We appreciate you taking the time to share your experience and love having you as a member of the Americor Family.

Dec. 22nd, 2021

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Verified Customer

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Danetta Holland Stockton, CA

They have been very helpful with explaining how to get my debt under control as well as providing a low payment rate for me.

2 years ago

Reply from Americor

Thank you for sharing this with us Danetta! We're glad to hear our team thoroughly explained the process and program to you and thank you for trusting our process to resolve your debt!

Dec. 22nd, 2021

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Verified Customer

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Stephen Francic Freedom, PA

Because Americor has a reputation of reducing your debt burden by 50% and they give helpful suggestions in staying debt free.

2 years ago

Reply from Americor

Thank you, Stephen, for sharing with us how pleased you are in our program! It is an honor to guide you toward financial freedom. As you continue the journey, please let us know how we can be your greatest supporter. Thank you for choosing Americor Financial to reach your financial goals.

Dec. 29th, 2021

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Verified Customer

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Mindy Bloomington, CA

I have had nothing but problems since agreeing to be with Americor. I dont feel like Americor has ever been on my side. They are more worried about receiving the funds every month then checking in on me or actually helping me with situations that have happened with certain creditors. Even paying for aid didnt help. That was a waste of money. I think it would have been a faster and easier process to file bankruptcy and start over that way instead of being dragged thru the mud and having bad anxiety everyday that someone was going to show up to my house and have me served.

2 years ago

Reply from Americor

Mindy,

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at [email protected] so we can help you resolve this.

Dec. 21st, 2021

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Verified Customer

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Catrina

Any questions I had they answered them and when I cancel services with them they gave me any push back, they just did what I asked.

2 years ago

Reply from Americor

We're happy you've been able to connect easily with the team to answer your questions and concerns, Catrina.

Nov. 29th, 2021

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Verified Customer

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Michelle

They were really good at following up because I missed a few things and they reexplained to me and made sure I understand what I just signed up for.

2 years ago

Reply from Americor

Thank you for your review, Michelle! We genuinely strive for each interaction with a customer to be truly positive and exceptional. We appreciate you taking the time to share your experience and love having you as a member of the Americor Family.

Nov. 29th, 2021

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Barbara Matson

Completely incompetent. Can’t figure out dates and then the amount changes. Don’t use this company.

2 weeks ago

Reply from Americor

Thank you for sharing your feedback with us. We are sorry to hear about the issues you've experienced and understand your frustration. Your concerns regarding the changes in dates and amounts are very important to us.

We would like to discuss your situation further to understand what went wrong and see how we can rectify the situation. Please reach out to us directly at [email protected] at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Thank you again for bringing this to our attention. We hope to hear from you soon to work towards resolving this issue.

Kind regards,
Americor

Apr. 19th, 2024

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joel white

Good chance to get out from under the debt

3 weeks ago

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Debbie Strauch

Great Service and employees are always willing to help.

3 weeks ago Edited April 12, 2024

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Deborah Sarvis

Knowledgeable account representative. Easy enrollment.

3 weeks ago

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Lisa Vannostran Massillon, OH

I felt the sales person , Christian, that took all my info, cared only only about closing the deal. There was one company included in negotiations that should not of been (Lowe’s) and one not included in negotiations that should of been (PayPal). Christian never returned my calls until I texted . For me , it has been a scary and humbling experience. I have not made final judgement yet.

9 months ago

Reply from Americor

Thank you for bringing your concerns to our attention. We sincerely apologize for any dissatisfaction you've experienced during your interaction with our company. We strive to provide exceptional service and regret if your experience fell short of your expectations.

Regarding your feedback about the sales process, we take these matters seriously and will address them internally to ensure that our representatives uphold the highest standards of professionalism and attentiveness to our clients' needs. Rest assured, we will investigate the inclusion of Lowe’s and the exclusion of PayPal in the negotiation process to rectify any errors and ensure the best possible outcome for your situation.

As for the communication issues you mentioned with Christian, we apologize for any inconvenience this may have caused. We will review our communication protocols to ensure that our clients receive timely responses and updates throughout the process.

Your feedback is invaluable to us, and we genuinely appreciate the opportunity to address your concerns and improve our services. Please reach out to us directly at [email protected] at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is our top priority, and we are committed to resolving any issues you may have.

Thank you for considering providing us with further insight into your experience. We value your feedback and the opportunity to make things right.

Kind regards,
Americor

Apr. 26th, 2024

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Jim Paxton Newcastle, OK

I worked with Nash he did an exceptional job. He was very thorough and answered all my questions. I have just started with this company and I can see that you are going to help me very much. Thank you.

9 months ago

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us.

Best regards, Americor

Aug. 16th, 2023

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Cordie Turner Columbus, OH

I like the customer service. I feel that you explained the program so i could understand, the pros and cons. That i was making the right choice for my financial health and well being.

10 months ago

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Verified Customer

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David Nahmis Huntington Beach, CA

At first I believed that this might be the right way to go. I was led to believe that after I paid u initial 450 payment that in after that maybe going late 1 month o and only 1 month to my debtors . After about week I was informed it could be up 7 months my debtors get paid and my Fico would Definitely take a big hit and I can’t at this time Jeopardize that

11 months ago

Reply from Americor

We appreciate you taking the time to share your experience with us. We understand the importance of managing debt responsibly and the impact it can have on your credit score.

We apologize for any confusion or miscommunication regarding the timeline for debt resolution and the potential impact on your credit score. Our aim is always to provide clear and accurate information to our clients, and we regret any inconvenience or uncertainty caused.

We would like the opportunity to address your concerns and discuss potential solutions to better meet your needs. Please reach out to us directly at [email protected] at your earliest convenience so we can have a detailed conversation about your situation and explore how we can assist you further. Your satisfaction is important to us, and we are committed to finding a resolution that works for you. Thank you for bringing this matter to our attention.

Kind regards,
Americor

Apr. 29th, 2024

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Leland Parker

I had a previous credit company and they had my account for two years. They allowed multiple accounts to be sold. I have Ben with Americor for less than a month and already have one settlement offer. I love the customer service! From the very start I have been informed and included in all decisions and details.

2 weeks ago

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Cory Ahern

We worked with Dallas P, he was polite, patient and informative throughout the process towards applying to debt solution plan. The endless questions we asked he was easily and quickly able to answer and we actually found most of the answers to be helpful and honest. Very happy with his assistance!

1 month ago

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Joseph Hinkley

So far everything has been excellent. We are just in the beginning process. So it does remain to be seen. Everyone especially Ms Connors has made it a pleasant experience. I just wish I had not feared this process and found this earlier.

1 month ago

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Mitchell Pedersen (BurialUrchin521)

Very helpful and give information that was much needed.

1 month ago

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Stacy Bien-Aime

Julia was very pleasant and interactive at helping me.

1 month ago

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David Hopkins

They answer all my questions when I had to contact them

1 month ago

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Cecilia Walters

Fast and to the point. I get to keep my credit cards.

1 month ago

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Marla Smitherman

I appreciate how hard they are working to get me debt free.

1 month ago

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Warren Guy

Brenda S. was amazing and Judy followed her lead. Thank you

1 month ago