Century Negotiations, Inc.
Is This Your Business?Author: Kaitlyn Short
Founded in 1999 by one of the original members of the American Fair Credit Counsel, Century Negotiations has resolved over $600 million in debt. The company features the major industry accreditations we look for and have over 20 years of experience in the industry. Century Negotiations has a lower minimum debt amount required to enroll than most other companies and offers an online dashboard to keep track of your account.
Top Ranked Companies
The Good
- Industry Experience
- Online Dashboard
- Great Value
Industry Experience
One of the most important factors to consumers in a debt settlement company is industry experience. Century Negotiations holds accreditations with the AFCC and the IAPDA. On top of these important accreditations, the company has over 17 years in business. Together, these things show that Century Negotiations is committed to debt relief and brings considerable expertise and knowledge to the table.
Online Dashboard
The company offers an online dashboard where customers can login and view their account information. This makes it very helpful to view and track the progress rather than having to call the company to find out about the status of the settlement.
Great Value
The ease of setting up an account through their free consultation process along with the low $5,000 minimum debt requirement helps set the company apart from the competition. Additionally, a free budget analysis is offered during the free consultation to help clients see what they can expect during the process. There is also no cancellation fee.
The Bad
- Lack of Transparency
- Poor Communication
Lack of Transparency
Century Negotiations does not disclose pricing or state service information on its website. This lack of transparency can be frustrating for potential customers trying to decide whether Century Negotiations is the right debt settlement company for them.
Poor Communication
Many of the complaints leveled at Century boil down to poor or intermittent-at-best communication, especially regarding the status of one's account. Clients are often bombarded by calls from creditors and collectors, this lack of support and communication from Century can be highly distressing and worrying.
The Bottom Line
Although Century Negotiations has the major industry accreditations we look for, their customer service and communication track record is spotty and raises concerns. On paper, the company might be a good fit for customers that need to settle a smaller amount of debt. Overall, we recommend looking at other companies that might fit your needs better at this time.
