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Alleviate Financial Solutions

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8.0

Overall Score

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Gregg Jankowski Chicago, IL

Excellent service handle our case well the staff was excellent

3 years ago Edited May 5, 2023

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Charlotte Mullins Bristol, VA

Amanda A Was very professional and reviewed my account in its entirety.

3 years ago

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Edna Green Salt Lake City, UT

Amanda was very helpful. She ensured I was connected with my acct manager.

3 years ago Edited December 29, 2022

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Dawn Bryant River Rouge, MI

She was very friendly, patient and helpful and I greatly appreciate that.

3 years ago

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Reply from Alleviate Financial Solutions

Your positive feedback means a lot to us here at Alleviate! Thank you Dawn Bryant!

Dec. 28th, 2022

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Laura Basbas Charlotte, NC

Awesome customer service. Very understanding to my needs and questions

3 years ago

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Debra Stephens Fayetteville, NC

Great patience working with me to change my passcode and download document.

3 years ago

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Jess Carran

Always wonderful service, helpful and knowledgeable. Will recommend!

3 years ago Edited April 26, 2024

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Pamela Parker-Cogley Lawton, OK

Diana was excellent in helping me find ghe answers to my questions. She was friendly and patient.

3 years ago

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Michael Zarse Elkhart, IN

Very informative on all aspects of debt and financial progress

3 years ago

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Alfred Gullage Lawndale, CA

You guys have been great,you have made some great improvement,Thank you.

3 years ago Edited January 17, 2023

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Danny Allen Nashoba, OK

Great help simple to understand there customer service team

3 years ago

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Andell t daniels Round Rock, TX

Fast. Very helpful. Very comfortable speaking with the agent

3 years ago

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Katherine Fabian Waco, TX

They are settling and paying on my debt. I no longer worry about phone calls or letters from creditors. I will be debt free in a little over a year! Thank you !

3 years ago

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Richard Jackson Vero Beach, FL

Jorge R gets its done. He takes care of any questions or concerns.

3 years ago

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Jane Swallows Arlington, TX

Gary was helpful and answered all my questions. Professional and friendl.

3 years ago

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stacy comstock Fresno, CA

Gary was such a great help this morning explaining all my issues

3 years ago

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Gary Clark Easton, MD

Explained my billing situation clearly and answered all questions.

3 years ago Edited January 17, 2023

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Curtis wood Mannford, OK

He was very good and gave me all the information that I needed.

3 years ago

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pelsi Atlanta, GA

Excellent and thorough customer service especially from Maria R.

3 years ago

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Daniel Hilsbos Portage, MI

Very thorough and helpful. My monthly review was fast and easy to go over.

3 years ago

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Jorge Garcia Houston, TX

Professional and very courteous customer service fast and very knowledgeable

3 years ago Edited May 22, 2023

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Jerry Coldren

It was a very pleasant experience and Andrea was extremely helpful

3 years ago

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Robert Bucholz Indianapolis, IN

Very easy 👌 to understand and very polite. Wish that they where all this way

3 years ago Edited November 7, 2023

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melody faulman MI

I spoke with Vidal G and he was super nice. Very patient and informative.

3 years ago

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Jodie Kraemer Brownfield, TX

Mynor has been especially helpful and understanding through the process.

3 years ago

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mark matthews Kokomo, IN

Oscar was very straight forward with me and I appreciate this company very well

3 years ago

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Gorovsal1 Brooklyn, NY

I like working with the company and think they provide excellent service

3 years ago

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Stephen Hamilton

Nice personable experience with a friendly and experienced staff.

3 years ago

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Iesus ego confido in vobis New Port Richey, FL

Norman is friendly, easy to communicate and he is very professional.

3 years ago Edited July 6, 2023

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Andres Hernandez

Very satisfied with Barbara, explained and resolved all my concerns!

3 years ago

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Lynnette Cox Reidsville, NC

Very friendly people. They give thorough explanations of their process.

3 years ago

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Bethany Ellenburg TX

Very good, personable, have had help with problems and questions! I recommend.

3 years ago

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Byron Miller

Edgar J has made my experience much better. He is very professional and helpful.

3 years ago

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Nancy Miller Fort Wayne, IN

Listen and respond with kind, informative and professional guidance!

3 years ago

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Silvia Jimenez Camarillo, CA

So helpful and great customer service! Brings peace to my mind.

3 years ago

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David Lyons Indianapolis, IN

Edgar was a pleasure to work with! One of the many reasons I love this!

3 years ago

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Cardona Lakeland, FL

So friendly and warm. Makes my phone experience pleasant not stressful.

3 years ago Edited October 7, 2022

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Armi Mestre Los Angeles, CA

Love the customer service! Wilson was very patient and polite

3 years ago Edited October 2, 2023

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John Trimmer GA

Very thorough. Answered all my questions and was very polite

3 years ago

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Dirlei Belli

Andrea was very nice and polite and solve my problem

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for taking the time to let us know how Andrea did, Dirlei!

We appreciate your input and are delighted that we were able to resolve the issue. If you need anything else, please don't hesitate to contact us!

Feb. 25th, 2025

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Aurora Capel

They do not provide the service they advertise. Requested documentation on the negotiation on one account , they were not willing to provide.

1 year ago

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Reply from Alleviate Financial Solutions

Thank you for reaching out and sharing your thoughts with us, Aurora.

We truly appreciate your feedback and sincerely apologize for any inconvenience or difficulties you may have experienced. We are currently reviewing your concerns and will be in touch with you soon to discuss this further.

We appreciate your patience and look forward speaking with you.

Feb. 19th, 2025

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Amparo De Santiago

Estoy muy satisfecha con el avance que he tenido

1 year ago

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Reply from Alleviate Financial Solutions

¡Estamos muy orgullosos del progreso que has logrado y aún más felices de saber que estás satisfecha con tu avance, Amparo! Seguiremos trabajando en tus cuentas y apreciamos mucho que te hayas tomado el tiempo de compartir tu opinión con nosotros.

Feb. 19th, 2025

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Walter Jackson

all of my needs were met professionally!

1 year ago

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Reply from Alleviate Financial Solutions

We're thrilled to have met your needs and are always just a call away if you need anything, Walter!

Feb. 7th, 2025

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Nancy Wingate

Friendly, informative, helpful, and professional

1 year ago

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Reply from Alleviate Financial Solutions

Thank you so much for taking the time to let us know how we did, Nancy!

We are so appreciative of your feedback and look forward to our next chat.

Feb. 7th, 2025

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Rhea Tobias

Eric D was very helpful when I made the call

1 year ago

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Reply from Alleviate Financial Solutions

We're thrilled you found Eric helpful and truly appreciate your feedback, Rhea! Thank you for taking the time to share your experience with us.

Jan. 27th, 2025

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Judy Jones

ERVIN WAS COURTEOUS AND PROFICIENT. Great representative.

1 year ago Edited June 5, 2025

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Reply from Alleviate Financial Solutions

Judy,

Thank you so much for your feedback! We're really glad to hear that our representative was able to answer your questions and clear up any concerns. If there's anything else on your mind, please don't hesitate to reach out. We're always here to help and truly appreciate your review!

Jan. 24th, 2025

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G Ki

They were fantastic Emily deserves a Raise!!!!

1 year ago

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Reply from Alleviate Financial Solutions

Thanks so much for recognizing Emiliy's fantastic work, G Ki! We're so glad you had a positive experience and will pass along your feedback to Emily and the rest of our team.

Jan. 23rd, 2025

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Ronnie Lyles

Friendly people to work with and very helpful

1 year ago

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Reply from Alleviate Financial Solutions

It makes us incredibly happy to know that you've found our team friendly and helpful, because that is truly what we aim for!

Thank you for taking the time to let us know how we did, Ronnie. 😊

Jan. 23rd, 2025

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Jerry mandley

I found the welcome packet was explained simply .

1 year ago

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Reply from Alleviate Financial Solutions

We're thrilled the welcome packet was straightforward and genuinely appreciate your feedback, Jerry!

We will be here for you every step of the way, so please don't hesitate to reach out with questions or concerns along the way.

Jan. 8th, 2025

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phil morris

was very helpful and freindly and understanding

1 year ago

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Reply from Alleviate Financial Solutions

We aim for excellence and are delighted this has been your experience, Phil!

Thank you for taking the time to let us know how we did. 😊

Jan. 3rd, 2025