Indiegogo Logo
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73 User Reviews
LAST UPDATED: July 1st, 2021

Indiegogo is a crowdfunding platform focused on supporting entrepreneurs and new technology from the earliest stages of development. From new tech to independent films, Indiegogo backers can fund the projects that matter most to them.

If you have a great idea that needs some funding, you can join Indiegogo as an entrepreneur to promote your idea. An Indiegogo campaign differs from a Kickstarter campaign by offering partnerships and expert support, as well as cutting-edge tech and tools that can help you widen your reach globally.

If you don't have any campaign ideas but would like to support other entrepreneurs, you can become a backer for the projects that mean something to you. When you back a product or project on Indiegogo, you are not buying an item online. Instead, you are supporting a work-in-progress, whether that be a project, idea, or cause.

Continue reading for a complete review of this crowdfunding company, as well as Indiegogo reviews from real customers. 

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The Good

  • 0% Platform Fee for Charitable Causes
  • Funding Options to Meet Specific Needs
  • No Maximum Fundraising Limit
  • Personalized Campaign Insights and Data
  • Indiegogo Enterprise Program
  • Expansive Experts Directory
  • Extend Your Campaign with InDemand
  • Backer Protection

0% Platform Fee for Charitable Causes

If you are seeking to raise funds for a charitable campaign, Indiegogo will direct you to GoFundMe and you will not be charged a platform fee.

However, if you crowdfunding for an entrepreneurial project or idea, you will be charged a 5 percent platform fee on the funds that you raise and to cover third party payment processing.

Funding Options to Meet Specific Needs

Indiegogo offers what they call Flexible funding, where you can choose either "Keep what you Raised" or "All or Nothing" funding types. Flexible Funding means you keep all the money you raise, regardless of your goal.

Or you can choose Fixed Funding, which means you have a specific funding goal that must be met, which can be a good choice for technology and products that require set funding to enter production.

No Maximum Fundraising Limit

There is no maximum amount of funds that you can raise, but Indiegogo recommends breaking very large funding goals into several series of campaigns. This may or may not be best for your situation, so having the option to do as you choose is a good crowdfunding feature.

Personalized Campaign Insights and Data

For everyday fundraisers needing help along the way, Indiegogo will answer questions and give you pointers on your campaign via email. The company prides itself on being able to contact customers in search of information within 24 hours.

This is an incredibly fast turnaround time for a customer service department in a number of industries, especially crowdfunding. Indiegogo also has online articles covering tips on how to run and contribute to a campaign.

One thing that sets Indiegogo apart from other crowdfunding companies is the data driven insight it provides for users. Especially since crowdfunding is a relatively new idea, it is extremely helpful for campaigners to have access to important tips — such as which days work best to launch a campaign and what the ideal campaign length is — so they can feel empowered and make the best decisions possible.

Indiegogo Enterprise Program

To assist entrepreneurs who need assistance bringing their products to market, Indiegogo offers its Enterprise Program.

Through this program, Indiegogo will do the following:

  • Help you run a crowdfunding campaign to test and market a new product to early investors.
  • An Innovation Challenge to source ideas and activate Indiegogo's community of entrepreneurs, makers, and innovators.
  • A curated, branded sponsorship program to support your campaign.
  • Real-time customer feedback before investing in manufacturing
  • Help entrepreneurs understand their customers by turning research from a cost into an opportunity for pre-sales and customer acquisition
  • Assist you with building awareness around your brand by helping you to effectively connect with and engage customers and their networks.

Another helpful and convenient feature offered is the automatic emailing of tax-deductible receipts for donations made to a U.S. 501 (c)(3) nonprofit. Separate receipts may also be issued from the beneficiary nonprofit, depending on the organization.

Expansive Experts Directory

To help grow your campaign and/or business, you can connect with Indiegogo-vetted companies in various industries to receive assistance in launching your campaign and bringing your product or service to the market.

Through Indiegogo's expert directory you can receive expert assistance for various areas of your campaign, including:

  • Creative services
  • Fulfillment
  • Marketing and communications
  • Prototyping and production
  • Retail, licensing, and distribution

Indiegogo understands that launching a campaign/business may be new territory for many users and will provide service and support at every step.

Extend Your Campaign with InDemand

Even after your Indiegogo crowdfunding campaign concludes you can continue to raise funds and extend your community reach with InDemand.

Indiegogo InDemand seeks to bridge the gap between crowdfunding and commerce by allowing you to continue raising money and building your campaign online. You can even expand your reach to new audiences and receive continual consumer exposure.

Backer Protection

When you choose to back a campaign on Indiegogo, you are also choosing to take a risk. Indiegogo has no way to ensure that a campaign will not experience any hiccups or delays, and some campaigns may not result in success.

That being said, Indiegogo will take a look at how a campaigner communicated throughout the campaign, and may take action to remove the campaigner from the platform, especially if they were not communicative with backers and their campaign failed. This can provide some assurance that the campaigns you see on Indiegogo's website are trustworthy, but you still must decide whether or not you feel a campaign has merit before you contribute.

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The Bad

  • Delayed Fund Dispersal
  • Campaign Deadlines Required
  • Negative Customer Reviews

Delayed Fund Dispersal

Indiegogo disperses funds within 15 days of a campaign's expiration. Some other crowdfunding sites provide funds within 48 hours of campaign expiration.
In addition, you cannot access your campaign funds until the campaign closes. Other crowdfunding sites may allow early withdrawals as needed.

Campaign Deadlines Required

Indiegogo requires a campaign deadline. Campaigns can run for up to 60 days. For larger goals, it is recommended to break fundraising goals into chunks.
The company recommends a campaign length of 30 to 40 days for the following reasons:

  • Momentum — Your campaign should be long enough that you have time to build interest and reach your audience, but not so long that it becomes background noise.
  • Engagement — The longer the campaign, the harder it is to continue to keep your audience engaged, excited, and contributing.
  • Urgency — Seeing that a campaign has just a few days remaining creates a sense of urgency for potential contributors, motivating them to act now, rather than later.
  • Resources — Take into account that you'll be closely managing the campaign through its duration; you may not want to dedicate 40 days to it.

Some other crowdfunding sites allow campaigns to be open indefinitely. This allows users to revisit accounts to collect additional, straggling contributions.

While this deadline requirement can be a drawback for some campaigners, many platforms have encouraged this distinction of time to be made because it can actually increase the success of a campaign in a much shorter amount of time. The time limit can influence more funding to occur before a specific date, benefiting the owner of the campaign.

Negative Customer Reviews

The majority of Indiegogo reviews are negative, with the majority of customers awarding the company one star.

Of these reviews, many customers complain that the company is not transparent, and the platform is rife with scams and con-campaigns, suggesting that Indiegogo does not thoroughly vet campaigns.

Most of the reviews were left by Indiegogo campaign backers, not necessarily campaign creators. Thus, it is difficult to know what the process is like to create a campaign page and launch a crowdfunding project.

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The Bottom Line

Indiegogo provides a variety of helpful tools and resources to help a campaigner launch a project and reach their fundraising goal. Tools include access to experts, as well as personalized campaign insights and data.

However, there are not many resources available to backers, and Indiegogo outlines that potential backers and donors are responsible for their choice to contribute to a campaign. Some campaigns may not prove to be successful and there is a risk of losing money if a campaign fails. Indiegogo seeks to mitigate any loss for backers by providing resources on how to choose good, merit-based campaigns, but the company can't guarantee campaign success.

Speaking to this point, the majority of Indiegogo customer reviews are negative, outlining how campaigns were scams and that the only outcome from donating to a campaign was money lost. Based on these reviews, we would encourage potential backers to be cautious in the campaigns they choose to contribute to.

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73 Reviews

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Hank Friedman El Cerrito, CA

I had backed a project on Kickstarter and then the staff of Kickstarter discovered that the product was misrepresented and in fact didn't really work as indicated. I did further research and found that the basic premise was completely flawed, it was an air purifier that used UVC light but moved the air through so quickly that it couldn't possibly purify it as stated. Much to my surprise, the product was re-issued on Indiegogo. They apparently did no vetting at all and even allowed the company to spam previous investors repeatedly to move over to Indiegogo. This made me completely lose my confidence in Indiegogo.

3 months ago

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Pete Centerville, UT

I've backed a couple of artists on here to help with making their new albums. I think it's awesome they way they do it, I can help pay for it and also get exclusive content before the album comes out. It's awesome to be so connected with the artist.

3 years ago

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Daniel Plante ,

Since March 2018, I have funded a total of $2 990 USD through INDIEGOGO. So far, I have lost $398 USD which represent a little more than 13%. I tried many times to get help from Indiegogo, no assistance, not even an answer. Obviously, Indiegogo is only interested into collecting its 5% share of each crowdfunding project going by. I doubt that Indiegogo bothers with the seriousness and quality of the Campaigns they back. Indiegogo rather hides behind their Waiver stating that in case of screw up, Indiegogo is responsible for absolutely nothing, and that your on your own. Not so sure anymore about Crowdfunding anymore, but certain about never funding Indiegogo again.

1 year ago

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Fran Brooklyn, NY

"WARNING!" Indiegogo is a scam, do not participate in any of their advertised campaigns. Indiegogo do not constantly update a security background check of all of their campaign participants if they continue to be legit, active, legal, fraud, suspicious changes and customers complaints. They only strategically make excuses about their participant campaign's fraud and criminal activity after we've complained. Any moron can create a website for entrepreneurs to sell their wares, but without Indiegogo and all of their participant campaigns taking ANY ACCOUNTABILITLY after they broken their own rules and policy. As you can read on trustpilot.com, I'm not the only one who complaint about the same issue, let's band together and do a class action suit against in Indiegogo!

1 year ago

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Ly Nguyen

Don’t order from them. I contributed on 4 projects. Luckily 2 of them were ship. The other 2 never come. I have been waiting for 7 months. Unobrush still develope to design their product and they are late 7 months and still being late for at least another few months. Fat freezing has opened another project a few months ago and still hasn’t shipped a lots of order. Then fat freezing ask customers to complete a survey to confirm the address and ìnormation for them so they can ship the product. However the survey is about their product experience! What a fake company Ask Indiegogo for help but never received reply from them. Their policy is:“With a fixed funding campaign, you only keep the funds you raise if you meet your funding goal. If your campaign does not meet its goal by its deadline, all your backers will be refunded by Indiegogo within 5-7 business days.” but they never do like their policy.

1 year ago

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BSHuckaby Loveland, CO

I've backed several campaigns on both Indiegogo and Kickstarter in the past, I've received a few great items, a few that were average at best, and a couple of real duds. Lately I've come to realize that Indiegogo has become rife with scams, con artists, and other unscrupulous operators. These days you're lucky to receive anything at all for your money, and Indiegogo doesn't seem to care. Indiegogo claims to have a "Trust and Safety" team, but in practice they fail to protect their own customers. Several recent campaigns have scammed people, including myself, out of millions of dollars. Items are never delivered, campaign owners misrepresent, stall, maybe deliver a token amount of faulty goods, and then disappear. When you complain to Indiegogo's Trust and Safety team, you get a canned response that they'll look into it. If you ask any follow up questions you will never get a reply. If you complain again later, the process repeats. People who have been scammed are left to try to fight it out in the comments section, or report the offending campaign to the Better Business Bureau, or the Federal Trade Commission. Meanwhile Indiegogo turns a blind eye and allows the scammers to continue to swindle new customers. I think the problem is that Indiegogo has no financial incentive to ever shut down unscrupulous campaigns, no matter how bad the scam. In fact, since Indiegogo takes a piece of each transaction, their incentive is to attract as many campaigns as possible, and to never step in. Indiegogo is quick to hide behind language that you are never guaranteed anything when you contribute on their platform. Even worse than that, their own marketing materials tell campaign owners that Indiegogo is the only crowd funding site where you get to keep everyone's money even if you don't reach your funding goal. The combination of this disingenuous, have your cake and eat it too approach, with their willingness to look the other way creates the perfect breeding ground and platform for scammers of all types, many of whom are outside of the US, and so can operate with complete impunity. I'm done risking my money with a company that knowingly abets scammers and con artists. Indiegogo either needs to clean up their act, or they should be shut down.

2 years ago

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Eduardo Grazioli

I have 2 very bad experience with Indiegogo. Very bad they take no responsibility at all for the website. they do not reply and their excuse is tht they are only agents. It is a very nice site and seems very good but it is not. It is only a bunch of clever guys who create a website... they do not have any responsibility, no insurance, no assurances on the campains. When things goes wrong we get discover that there is a company involved somewhere in China and someone run away with money. They should be hold accountable for these... I lost in 2 purchases so far... Stop using them. The cheap products resulted in a very expensive purchase at the end.... Shame on Indiegogo.

2 years ago

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Allan Palm Beach Gardens, FL

Don't waist your time or money! You will need a team of people and it's a full time job, not just creating the campaign, but as it is running. Indiegogo is pretty quick to respond to your questions with an automatic response, but only repeat their commonly answered questions and leave you to figure it out on your own. When I completed my campaign, they held my contributions for over a month after the campaign and refunded all monies back to my backers. They claimed my perks were in violation of their policies, but could not tell me how. I only had one person that even chose a perk, and all others were donations. Yet all my contributions were refunded with no explanation. Biggest mistake I could have made. Doing this campaign has set me behind at least a year.

2 years ago

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Gail Haas Greensburg, PA

I backed BRIXO Mad Scientist Kit on September 30, 2016. I received 36 (out of 40) updates up until November 2017, being told in the 36th that I would likely have my shipment by Christmas. After Christmas, I had still not received it and sent an email expressing my disappointment: "I am deeply disappointed. I have not yet received my order and again missed a Christmas opportunity." I never received a response to that email nor did I receive the next 4 updates. It's as if they struck my email from their records. I continue to read that people are not getting their orders as well. At a loss $179 I will never support another project here.

3 years ago

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Ravindra Rampuria

Indiegogo is fertile ground for scammers and filled with lots of Chinese companies and individuals. One particulate campaign https://www.indiegogo.com/projects/touch-ultra-small-wireless-bluetooth-5-0-earbuds-headphones/x/16178113#/comments This is a classic exapmple if they take your money and you never get the product or perks and mind you the prices are not cheap at all. I lost like over 100$ for this and the lousy campaigner robot response guy named Chris keep giving same Excuses and answers to people asking for update or their perks or refunds. It’s like a broken record playing. Stay away from Indiegogo apparently the company does t care about the backers and continue to allow suck scams on their platform. Shame.

3 years ago

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Matthias

This is a criminal company that actively helps scammers while ignoring users and product reviewers! Over the last 3 years they did all to prevent communication, a campaigner can delete unwanted comments, private messages (user 2 user) are no longer allowed, the bank account country of the campaigner is no longer visible, they allowed the "InDemand" concept (campaign stays open after funding until the campaigner closes is), flexible funding, no validation of campaigners data (location, team etc can all be faked). All tickets getting closed with the statement "get in touch with the campaigner". Campaigner can prevent you from writing comments after the campaign is closed with simply refund you (they don't have you, it's simply a option on the IGG platform). etc. etc. etc.

4 years ago

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Maayan

DO NOT TRUST YOUR MONEY WITH INDIEGOGO!!!!! I registered indiegogo while considering placing an expensive order. Before trusting my money with indiegogo and placing a "big" order, I decided to donate 10$ to a homeless' campaign, just to see how the process goes in indiegogo. A few days later I got a 10$ refund for campaign "null -void" (which means they removed the homeless' campaign. I assume they decided it wasn't legit) and my account had been frozen for "risky" activity history! So, they initially made the mistake of approving a non legit campaign, then removed it and locked my account for DONATING MONEY! So basically I was punished for their mistakes! I'm glad I tested their platform before placing an order, as their team doesn't seem to know how to identify a non legit campaigns (or legit users) and you may find yourself contributing money to a fraudulent campaign!

4 years ago

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Mike Miller Jefferson City, MO

I've had only a 60% delivery rate on products pledged vs. delivered on Indiegogo. That's as compared to 100% on other platforms. And so far I've had a 0% resolution rate when trying to get things taken care of or issues resolved. The campaigners are able to disappear from contact and the platform does absolutely nothing to take care of those pledging for the items. Unless the campaign is being run for a purpose that has no deliverables (which should be CLEARLY stated up front), It would benefit those pledging if their money was held by the platform until certain milestones were met or the campaigner was able to meet certain expectations set forth by the platform. That way, the platform would have the ability to refund those pledging without a penalty to the platform itself. There is no way that Crowdfunding can succeed if those pledging don't feel that they can trust those campaigning for the funding.

4 years ago

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Wayne Petherick

I have backed a number of campaigns on IGG and I can safely say that I won't back any more. While some of them have been pretty good and have been fulfilled, communication from the campaigners is lacklustre and updates are few and far between or confusing. What is worse though is when you have a problem with a campaigner and you contact IGG. Then you really see the lack of care they have for those who fund on their platform. They reply with "email the buyer" even though your complaint is that the buyer never replies. Or when clearly fraudulent campaigns spring up their reply amounts to not our problem, you aren't buying a product you are investing in an idea. It's a shame because I am sure there are some good ideas out there, but I also want to know someone has my back of the person promoting that idea has a different agenda than bringing that product to market.

4 years ago

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Harold Brown Birmingham, AL

Indiegogo is complicit with scammers that take good faith donations and deliver nothing. One particular product was 892% funded on 10/15 and has promised delivery for well over a year. The product will not be delivered as promised. Complaints and notifications of the scam has been passed on to Indiegogo yet Indiegogo has done nothing to address the scam and support the contributor. Another project was 637% funded 1/15 and that product has not been delivered. I will no longer contribute any funds using Indiegogo since they have not supported the contributor even when they have been notified of scamming and corruption.

4 years ago

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A. B. Maple Shade, NJ

Ok, I have been supporting people on Indiegogo for more than 4 years now and honestly I have completely forgotten about what I have given money for until I actually got an update for something I 'bought' in May 2016. The email said- expected - July 2016- and it is October 2016. So of the four things I have supported since 2012, I have received nothing! what gives? I should have shampoo balls, green tea soap, and a vegan food package from Oregon. I have received no updates on any of these things amazingly! If people ask for money and are supposed to deliver on something, they should at least keep you updated. This has soured my excitement of helping others from far away.... too bad.....

4 years ago

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Mar Anne

This is from a customers perspective, so I bought a product through Indiegogo from a startup. What I learned: refunds will not happen, never. As a customer there is zero protection (even is you think you're protected through creditcard insurance etc.) Refund through Indiegogo is not possible, even if you're in the right about an issue with the startup. You pay to Indiegogo, so you have to communicatie about an issue with them. They are not obliged to refund anything, as you pay for an idea (crowdfunding) and not a product (pointed out in the conditions). As I paid with my creditcard through Indiegogo, chargeback automatically involves Indiegogo (and not the startup behind it), and they can always tell you refund is not an option. The creditcard company can't do anything, as Indiegogo is in the right based on the conditions. In the meantime, the startup answers all my emails with long explanations, but also does not refund (for this issue they are really in the wrong). Conditions of the startup have no meaning at all because the startup can just easily hide behind Indiegogo as the cash flow from me is only connected to Indiegogo, and not directly to them. So this way, no one is responsible, and everyone points at each other (well, till the point legal assistance is called). In the end: the cusomter has to pay for.. clouds rather can crowds. Even startups should take responsibility and act like grown-up companies. But with Indiegogo, a shield is given for financial liabilities. It doesn't seem right.

5 years ago

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Anderson Foster Kansas City, MO

I made a purchase for my grandson on Indiegogo on May 24, 2016. To date I still do not have the item ordered with no end in sight. I have had several contacts from the "Happyness Team" and they are anything but. They are dead set against providing a refund to me for the item and have not received nor likely will ever receive. When I filed a complaint with my card company I got a pretty quick response only to be told it will like take another 75 days to process. This company it nothing but a bad idea. I have used Kickstarter several times and it has always worked out great. This one not so much. Steer clear!

5 years ago

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Lauren Byrnes Los Angeles, CA

Indiegogo generosity Its criminal how long they hold the money from the people trying to raise the funds. they charge money for each donation plus 30%. I'm pretty sure what they are doing is not legal. you can't charge people and then hold the money for as long as they do, so they can move it around and do what they want with it. either charge people a fee and give the money right away. or hold it and not charge any thing. This website should have in bold letters that they hold the money for a very long time. but I'm sure they won't do that cuz then no one would use this site. Its sad that the people that are using their fund raiser are most likely needing the money ASAP for surgery or time sensitive things. you guys are taking advantage of the system. BEWARE if you what to start a fundraising page. it will take months to get your money from them.

5 years ago

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Francesca Flore

Be careful all when backing a campaign on Indiegogo. IT MAY BE A RIPOFF product of something already existing, like the KAISR 'Original'. I backed this campaign and then found out there is an identical cheaper product called a LAYBEANY and the Kaisr people are being taken to court for copying it. And now 'backers' are not receiving their Kaisr's for this reason, and not being refunded either. Indiegogo says to contact them, they deny refunds. This is a travesty of the whole concept of sharing economy and backing new ideas. I am disgusted and will never back another campaign. Better give money to charity

5 years ago

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Fandy Shu

I have waited for a few months for the projects that i backed in this site and never got the item until now. (I paid for 2 items in indiegogo). Since they do not allow me to refund so i decide to raise dispute from paypal, it bounced. And change my contribute status to potential charge back. And now i can't see any status update of the project yet my money is not refunded. Tried to contact Indiegogo but there is no response. This is a total disappointment, i was expecting Indiegogo to response instead of receiving some auto reply email. Personally this is a bad fundraiser platform for us backer. You should think twice before try to back the project in this site.

5 years ago

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Chase H Provo, UT

I like the interface. A lot of really cool projects on it. I actually like it more than Kickstarter too. If you are doing a campaign, make sure to spread the word though. Just throwing it on the website probably won't be enough to get you funded.

3 years ago

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Jeff J Buffalo Grove, IL

I have participated in a few fundings. One Somiflash was a scam and took off with the money. Indiegogo does not communicate with its customers. We are left in the dark. They should at least step in and keep us informed that the company has failed to deliver. The others either were not as described or simply didn't work well. All were behind schedule. This includes DreamOn sleep watch.

2 years ago

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Julio Lamar Seattle, WA

Terrible, horrific, abismal, customer service!! NEVER AGAIN! STAY AWAY! DO NOT SEND MONEY! Backed two different products in my time working with indiegogo. I hated every minute of these decisions and wish I never worked with them. I wish I wouldve looked them up prior to backing products up. I have been waiting for a product that was promised over a year ago. NEVER AGAIN

2 years ago

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Rupert Oysler Asheville, NC

if there was less than 1 star i would give that. it has been a disaster. I have attempted 9 times to fund things through them, and of course they get my money and i get NOTHING, or something that does NOT work, and NO way to correct. and NO help from indiegogo. STAY AWAY!!! SAve yourself the trouble, and buy later if it EVER becomes a real product. GOOOD LUCK

3 years ago

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Derek

Correction - Funds are NOT Disbursed within 15 days of the campaign's expiration. I am now at Day 19, and NO Funds. I emailed at Day 17, and they admitted “team hasn’t reviewed it yet” I emailed back twice for exact payment date, NO Response. A Google search showed Ingiegogo is late paying a lot of people! Isn’t this a Clear Violation of @SEC_Enforcement and @FTC laws? Me and friends have done Kickstarter, Never these problems.

3 years ago

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Sam

I've been waiting for a year for a 'perk' (Ergo Kiwi knife) - Indiegogo are ignoring all communications [via their website, facebook, twitter and email] and so is the guy who started the campaign. Over 70 comments from unhappy customers and counting. All people want is a response, good or bad, so that they know where they stand - how long should I wait?! Terrible website & company ignoring people who contributed hard earned money in good faith; would not advise to use it under any circumstances.

4 years ago

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Bruce Winkler Madison, WI

I love the Indiegogo concept and layout. However - I have invested in three campaigns and not one of these which I put money into have actually delivered to me what was promised. It seems that Indiegogo campaigns can take your money but have no accountability to actually deliver what was promised. As much as I continue to see new product ideas on Indiegogo that interest me, I no longer have confidence that I should invent my time or money in these projects.

4 years ago

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Douglas Barnes

I tried to renew our campaign for infection prevention and control education for Africa and found out that either Africa or infection prevention and control were considered dodgy, so they closed our account. I am assuming they just run a keyword skimmer that looks for the word "Africa," and deactivate whatever they find. The search for competent companies continues.

4 years ago

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James Mannion

I have been trying to get my campaign money, with no success, for over three months. There website is buggy and although I am in Canada, it registered my campaign in the US, which meant my Canadian bank details did not work. Three months of emails back and forth to their so called help department has not helped. So unprofessional and I am left owing money that I can't repay. Do not use them!!!

4 years ago

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Ibn Osman

I backed a project under IGG and it turns out a disappointment to us as a backers. They scam over 4000 people and get away with our money. Requested a refund, but no reply from the campaign owner. Their facebook and website is down. No news for the shipment. No news for the project. I should have make a google search before investing it. Doug M of iBackpack is known as a scam artist right before i put my money to their so-called backpack. Will claim a dispute on my bank and get a chargeback. Thanks Doug M and thanks Indiegogo for letting these people scammed us.

4 years ago

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Meghan

I have funded the ibackpack,this was my 1st time backing any projects on Indiegogo, well this will be the last time I back something on Indiegogo. The people at ibackpack decided to take the money and run! I have contacted Indiegogo a few times & they won't help me out all in all they have told me it's not their problem and it's too bad I lost $600 on a scam

4 years ago

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Ruth Velasquez Granada Hills, CA

They cheat people of their hard earned money by taking their share and ignoring backers request for refund when campaigns begin to go south. I'm out a couple thousand dollars due to undelivered perks from campaigns that have been shut down by indiegogo. I have proof indiegogo is the one who shuts these campaigns down. Meghan at indigogo is one individual who shut iBackpack down another one is Udayah Sinha that is in charge.

4 years ago

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Jerry Riechert Phoenix, AZ

They appear to little or no validation of the project ideas, backers or development plans. Once they disburse the money to the developers, they essentially wash their hands of the project. In my case, development went way longer than advertised. There was excuse after another. The developer finally just stopped responding, closed all the product's social media pages. A small percentage of the backers got a few prototype items of the many items that were to be included. The rest got nothing. IGG wants no part of any complaints.

4 years ago

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Cedric

We raised money for a charity and we have waited three weeks now to get their intended money. The communication is very bad. With generosity not replying or replying couple days later. The money is for a charity that depends on funds to distribute food to street children in India. Now generosity has told me I have to wait another three weeks. With no further explanation. I cannot recommend them And I will not use them anymore

4 years ago

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Vesko Karadzic

Generosity by Indiegogo really sucks. I am an campaign organizer. MY friends and I donated some money but it I couldn't make this website deposit the money from Generosity Indiegogo to my bank account. I wrote several messages asking them questions about this problem bu I got NO RESPONSE at all. It has been already a week and no answer from them. And they don't have any telephone number to be reached at. I think this is as SCAM.

4 years ago

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emslv moddslv

Indiegogo are the biggest SCAMMERS with legal papers !They want only to catch your money and final you receive NOTHINGH. I was cheated and donate them money; now they reffuse to reimbourse the money back and accuse the developer . How is that possible in USA ?! Why the protection is 0 ? ANSWER Because big names are involved in this SCAMM, like Pay-Pal and some politicians too.

4 years ago

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Carl

Indiegogo does not do the necessary due diligence required to minimize the visible fraud that goes on their Crowd Funding platform and when it is brought to their attention they respond slowly and sometimes not all. Indiegogo is focused on their bottom-line and not protecting the funders against fraud. They have lost my trust for the immediate and long term. Many other sites in play that are more focused on the interest of the funder and do a better job at policing their platform.

4 years ago

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Kirk Jerold

Indiegogo is an absolute stockpile of ripoffs. Don't bother with Indiegogo "campaigns".. I don't know the ratio of people who purposefully rip off investors vs. the stupid people who think they can do what they imagine and deliver what they imagine but can't and don't. Very few deliver on time. Many that do deliver, deliver crap and/or deliver months or years past the date they promised or estimated. Many don't deliver at all. I know because of the years and thousands of dollars I've wasted.

5 years ago

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Christine B. Miami, FL

I echo what others are saying here. I also bought an item on Indiegogo's site and it was never delivered. I tried contacting Indiegogo and the campaign owner for a refund with little success. Indiegogo withdraws the money immediately and will not refund whatsoever. They rather you try and sue them in court than do the right thing. NEVER BUY ANYTHING FROM THIS SITE. You are better off setting your money on fire.

5 years ago

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greg

I STILLL have had no response from these people I have bought about 36 items from kickstarter and received them, yes 97% of the products were delayed but I always got updates I have purchased just a few items from your corporation and I get bupkis nothing from your campaigns I reckon it's a scam and should be bought to people's attention I CANT BELIEVE YOU GUYS ARE SO BAD AT THIS, I HAVE NOT RECEIVED 1 ITEM YET FROM ANY OF THE CAMPAIGNS YOU GUYS HOST I want my money back i.e. i have purchased 6 items still nothing kickstarter wayyyyyyyy better

5 years ago

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Francois

Like 958 persons (backers), I lost few hundred dollars ($427 in total) to order a drone (UP&GO Aerial Camera) in July 2016. 3 years later, still no news. The company does not respond and Indiegogo does not care about us. They ignore my emails and let the same people to rip off more people with different projects

2 years ago

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ZW

Backed 3 products in IGG. Received one really good product, one extremely bad trash, and one delayed till eternity and breached the IGG terms. IGG has not stepped in to handle the breach. They are just happily collecting the fees but not enforcing whats required of the campaigners.

3 years ago

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Ronnie Fong San Jose, CA

I backed BRIXO Mad Scientist Kit on July 8th 2017. I was repeatedly told it was shipping soon. Further investigation shows that many others have reported that they haven't received their orders from BRIXO and yet they continue to raise money on your platform.

3 years ago

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Richard Dunn Anderson, CA

It's been over a year since I contributed to the FretX campaign. Wish I would have seen all the bad reviews on the internet before, I contributed my hard earned money. I'm not even going to waste my time chasing these people. I'll just flame them on the web.

4 years ago

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Joe DosSantos Hartford, CT

I paid for a Bakblade and never received it -I contacted company and they stated I had to fill out a survey through Indiegogo but I was not able to because The Indiegogo survey kept looping this is a total scam - the kickstarter programs etc all a big scam to take your money

4 years ago

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Kaleb

They have not got back to me for over a week as to whether I will be getting my funds. I have tried to contact them 5 times with zero replies. The bank info required for a canadian bank is confusing and lengthy. The fees are high.

4 years ago

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Nader

Hi... Don't trust what they said , they are scammer with the companies they working with ,,, I did contribute to get a wireless buds and never received it and sent off tens of emails to them and to the other company they were running the campaign for them and no replies ,,, they are just scammer. Thanks

4 years ago

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Tina Bray Oceanside, CA

Did not release a disbursement until AFTER I sent 2 emails. Never received any reply except for the generic "did you read our help page?". Takes over a month after the fundraiser has ended to receive funds. Never will use again for this reason.

4 years ago

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Pete

Crowdfunding is ripe for easy pickings by fraudsters. Crowdfunding sites should have rigorous procedures in place to spot and stop fraud and refund victims of fraud. Indiegogo has none of these procedures. Use it, and you will get scammed. Indiegogo is by far the worst crowdfunding site out there. Others have better procedures.

4 years ago

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