Name: Indiegogo
Rating: 1.3

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Kaleb

They have not got back to me for over a week as to whether I will be getting my funds. I have tried to contact them 5 times with zero replies. The bank info required for a canadian bank is confusing and lengthy. The fees are high.

7 years ago

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Nader

Hi... Don't trust what they said , they are scammer with the companies they working with ,,, I did contribute to get a wireless buds and never received it and sent off tens of emails to them and to the other company they were running the campaign for them and no replies ,,, they are just scammer. Thanks

7 years ago

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Tina Bray Oceanside, CA

Did not release a disbursement until AFTER I sent 2 emails. Never received any reply except for the generic "did you read our help page?". Takes over a month after the fundraiser has ended to receive funds. Never will use again for this reason.

7 years ago

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Pete

Crowdfunding is ripe for easy pickings by fraudsters. Crowdfunding sites should have rigorous procedures in place to spot and stop fraud and refund victims of fraud. Indiegogo has none of these procedures. Use it, and you will get scammed. Indiegogo is by far the worst crowdfunding site out there. Others have better procedures.

7 years ago

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Ahmad Kanawati

Lost over $280 on fraud campaign for the ibackpack. Where the creator made close to $1 million, before disappearing. None of the backers got a positive feedback from IGG, not even tried to help by anyway! I would never use IGG again!

7 years ago

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Russ Hill

Really poor at refunding failed enterprises. They provide you with the email address of the product manufacturer and that's it. They then don't reply so basically you lose any money you invest and you don't receive your perk. I've lost out so many times that I know only go with Kickstarter. Indiegogo is a pile of crap.

7 years ago

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Neilson Vo San Jose, CA

My first and probably last pledge that I will make involving Indiegogo, every support question I have, gets responded with a generic response. I pledged almost $400 for a product that turned out to end in a huge scam, Indiegogo has too many loopholes that allow these scammers to run off with hundreds of thousands of dollars.

7 years ago

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Tom Overton Atlanta, GA

They represented a product that turned out to be a scam. Now they claim no responsibility.They did take $378 dollars from me and I have no product. They also shut down the campaign as a fraud. Buyers beware.They have no allegiance to anyone but themselves.

7 years ago

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Norbert

I newer received a perk, there is no responsibility from this people at all, don't buy anything from this web service as they are "middle man - firewall" people, money goes only one way... towards them... Its a proper scam webpage.

7 years ago

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James Cooper

Really poor at refunding failed enterprises. They provide you with the email address of the product manufacturer and that's it. They then don't reply so basically you lose any money you invest and you don't receive your perk. I've lost out so many times that I know only go with Kickstarter. Indiegogo is a pile of crap.

7 years ago

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Rich Sarasota, FL

Started a campaign for 90 days. It was free until we launched, then got over 30 emails from In GoGo staff that I had to spend more to be successful. Did NOT do it ....after campaign closed on July 30 I am still waiting for my $1,000 refund....they don't seem interested in doing so. In GoGo is a NO NO! Basically a SCAM!

8 years ago

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Rick Davis Bloomington, IN

2 yrs ago and after many many emails from Indigogo saying the item would be sent, nothing. Now i'm trying to get a refund but can't seem to get anywhere with their web site. Its a total scam and I'm out a big chunk of cash. Can't believe BBB hasn't gotten a hold of these scam artists. Rick Davis ****

8 years ago

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BLAKE RASHAD Lilburn, GA

Generosity by Indiegogo really SUCKS! My donations have been held for over 60 days now. They keep passing me from department to department to no avail. I am so happy I moved my fundraiser to Go Fund Me which is working beautifully. This crowdfunding platform is just not worth it!

8 years ago

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Lukas Volk Sherman Oaks, CA

Save time and use another crowdfunding campaign website. It's very hard for people to navigate and understand where to "donate" or "make a purchase". I wouldn't recommend this crowdfunding site to anyone.

2 years ago

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Dave W

Fair play after a bit of a delay they came back to me and sorted out my query so I have updated my review

5 years ago

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Ken Kilver Peoria, IL

Another Ibackpack scam victim here. Would never contribute to anything on this website again. They will not protect your contribution. Very loose policies that only protect indiegogo. DO NOT CONTRIBUTE TO SCAMS AND FRAUD!!!

6 years ago

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bull fin

after raising some small dollars after months i got a message that my account have been frozen with no reason...... it a scam .... they have taken my fund and telling me they will refund it ....

7 years ago

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David Henning

Indiegogo is a Ponzi scheme. Fancy Facebook ads for Smove. Collect buyers $$millions as a "donation." Products never delivered. Refunds impossible. Zero customer service. Impossible to contact. Worthless.

7 years ago

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Valeria

Hello, the most terrible expirience in my life ordered 4 times and not one positive feedback, can not give. Always give problems with delivery, with money, with orders.,?????

6 years ago

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Matt Caves

The worst crowdfunding site, full of scam campaigns. Indiegogo does nothing to help get you money back, or even to contact the campaign owners. Steer clear of this one!

7 years ago

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Jeff Christ Phoenix, AZ

No safeguards for customers. A company can get their money without proof of manufacturing and then run away with the money. Lawsuit waiting to happen.

7 years ago

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Bruce Tseng

The product didn't work, contact the campaigner, never reply. Tried ask indiegogo for help ,but they ask me to contact the campaigner directly.

5 years ago

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Cecilia Wainright Santa Fe, NM

DO NOT USE GENEROSITY by INDIGOGO! 5 months after Hurricane IRMA and we are still trying to get our donated money from them.

6 years ago

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Gregory Hill

These allow for your funds to be stolen when you back a project that never ships out the goods for an entire year of waiting.

7 years ago

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Richard St-Amour

Contributors beware! You are funding an idea and there is no guarantee or recourse if you do not receive anything!

7 years ago

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Andrew wilson

The product was never delivered and the owner scammed a lot of people

7 years ago

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Dean Medhurst

Indegogo support fraud and do not take items knwn to be fraud down

8 years ago

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pavel

Beyond myself. 12 emails later, not one penny.

7 years ago