Name: ScoreShuttle
Rating: 3.7

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Lorena Nevarez Newark, CA

Best customer service!! Thank you "Matt "for your help and for explaining very well on how your company can help me.

6 years ago

Reply from ScoreShuttle

Hi Lorena, Thank you for choosing ScoreShuttle. We're so glad you've had a great experience with our software support team and that they were able to answer all your questions. We wish you the best of luck and score success on your credit endeavors. - To the moon, ScoreShuttle Software Support

Nov. 7th, 2019

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Jeffrey Family Largo, FL

In under 3 months my credit scores bumped up by over 100 pts EACH! I strobgly recommend Score Shuttle!!

6 years ago

Reply from ScoreShuttle

Hi Jeffrey Family,

That's an amazing result! We are ecstatic to hear that your family can not utilize your new credit to qualify for the financial vehicles you had hoped. We wish you the best of luck in your future endeavors!

Cheers,

ScoreShuttle Member Success Team

Aug. 16th, 2019

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Rebecca Bondima The Bronx, NY

If i could give them one star i would. They prey on vulnerable people that just to simply repair their credit. They tell you you can do it as little as 3 months then it turns to almost a year and your credit still looks like crap. Then they tell u its your fault. They make it impossible to cancel . SAVE YOUR TIME AND MONEY!

6 years ago

Reply from ScoreShuttle

Hi Rebecca, we are sorry to hear of your negative experience with our company. It appears that when you did cancel your account, you had been with us for about 5 months and your scores were up anywhere from 28-36 points, and at one point had increased 45-55 points prior to some utilization challenges on your open revolving accounts.

It's always important to remember that on average, a full credit restoration process will take about 6-10 months. Some of our clients do see results more quickly, and others a bit longer, it will always depend on your individual credit report as some are more complicated than others.

We hope that if you decide to address your report again in the future you will give our team another shot.

May. 22nd, 2019

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Christine peertamsingh Albany, NY

Very understanding been completely honest about my status this far I get monthly updates about my scores,and it's very pleasant ppl

6 years ago

Reply from ScoreShuttle

Thank you for the kind review Christine! We appreciate your business and can't wait to see how high your score may go!

Jan. 25th, 2019

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Verified Customer

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Kanika Bellevue, WA

It's takes forever. I expect an email after the bill has been disputed.

3 years ago

Reply from ScoreShuttle

Hi Kanika. Thank you for your feedback. As a friendly reminder, you can track the progress of any dispute you activate from your user dashboard 24/7. Additionally, dispute results and response time is up to the individual credit bureau(s) and may take at least 30 to 40 days or more. Hopefully, this helps. But if you still have questions, please give our software support team a call at (855) 973-0718 to further discuss. Thanks again, Kanika. - ScoreShuttle Software Support

Feb. 16th, 2022

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Verified Customer

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Rhonda

I would like to be informed & faster results.

5 years ago

Reply from ScoreShuttle

Hi Rhonda. Thank you for your feedback. As a friendly reminder, all credit updates can be found 24/7 on your user dashboard. However, if you need help navigating or have questions about your account, our software support team is happy to help at (855) 973-0718. As far as score growth goes, in order to achieve the highest score results possible, we advise using the ScoreShuttle software for at least 6 to 8 months. This timeline allows you to use ScoreShuttle to dispute any report errors you may have clicked to capacity – while giving you the opportunity to put Credit Camp’s score-boosting tasks into action. Hopefully, this helps. But if you still have questions, please give us a call at the number above during normal business hours. Until then, wishing you the absolute best on your credit mission! – To the moon, ScoreShuttle Software Support

Oct. 2nd, 2020

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Verified Customer

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The Smithâ€™s

They have helped me raise my credit score.

5 years ago

Reply from ScoreShuttle

Woohoo! Congratulations on your score success! It’s awesome to hear that you were able to use the many tools inside of the ScoreShuttle software to achieve your credit goals thus far :). Wishing you a galaxy full of continued credit success. – To the moon, ScoreShuttle Software Support

Nov. 10th, 2020

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Verified Customer

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Jully

Didn’t get any help at all. My credit lowered. I have called several times and they he doesn’t come to the phone.

5 years ago

Reply from ScoreShuttle

Hi Jully. Thank you for your feedback. We are sorry we missed your call. If you still have questions about your account or how you can best use the ScoreShuttle software to achieve your goals, please give our software support team a call at (855) 973-0718 Monday-Friday during normal business hours. We hope to hear back from you soon, Jully. – To the moon, ScoreShuttle Software Support

Nov. 9th, 2020

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Verified Customer

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Linda

I would like to speak with someone as I have no contact from them and I never receive any information.

5 years ago

Reply from ScoreShuttle

Hi Linda. Thank you for your feedback. Friendly reminder that all credit updates can be found 24/7 on your user dashboard. However, if you need help navigating or still have questions about your account, our software support team is happy to help at (855) 973-0718 during normal business hours. We hope to hear from you soon, Linda. – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Verified Customer

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Peggy Reid

Been paying for over a year nothing has changed not feeling positive about it was expecting changes by now

5 years ago

Reply from ScoreShuttle

Hi Peggy. Thank you for your feedback. We are so sorry to hear about your software experience. As a friendly reminder, individual results do vary based on a variety of personal factors, including what’s listed on your unique credit report, your monthly financial activity, as well as your own personal use of the ScoreShuttle software. With this in mind, it’s hard to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Peggy. – To the moon, ScoreShuttle Software Support

Oct. 19th, 2020

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Verified Customer

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Robert

Been with them almost a year and I've only had 1 thing taken off my credit.

5 years ago

Reply from ScoreShuttle

Hi Robert. Thank you for your feedback. We are sorry to hear about your software experience thus far. As a friendly reminder, individual score results do vary based on a variety of personal factors, including what’s listed on your unique credit report, your monthly financial activity, as well as your own personal use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718 to chat through software solutions that may be able to help. We hope to hear back from you soon. – To the moon, ScoreShuttle Software Support

Oct. 9th, 2020

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Karina Guzman

Emerson S was an absolute delight. He answered all my questions with politeness and patience.

6 years ago

Reply from ScoreShuttle

Hi Karina! Thank you for your positive feedback. We're glad our software support team was able to provide you the information you were looking for and help answer all your questions. Thanks for choosing the ScoreShuttle Software in your score-boosting process. Wishing you the best of luck on your credit-enhancing journey. - To the moon, ScoreShuttle Software Support.

Oct. 17th, 2019

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Verified Customer

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Mary Medel Troy, MI

I have a question but no one answered me in the chat.

3 years ago

Reply from ScoreShuttle

Hi Mary. Thank you for your message. Our software support team has been notified and will reach out to you soon. If you need immediate assistance, please give us a call at (855) 973-0718 during normal business hours. Thanks, Mary. - ScoreShuttle Software Support

Feb. 3rd, 2022

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Verified Customer

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Terry Gehrt Durant, OK

You made everything worse than it already was. I was doing most of the work. You're not needed.

3 years ago

Reply from ScoreShuttle

Hi Terry. Thank you for your feedback. We are sorry to hear about your software experience. As a friendly reminder, individual results vary based on a variety of personal factors. These include what’s listed on your unique credit reports, your monthly financial activity, and your personal use of the ScoreShuttle software. If you would like to further discuss your experience, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Terry. -ScoreShuttle Software Support

Feb. 3rd, 2022

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Verified Customer

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Derrick

They haven't helped me yet and I am going to stop their services because they don’t work.

5 years ago

Reply from ScoreShuttle

Hi Derrick. Thank you for your feedback. We are so sorry to hear about your software experience. As a friendly reminder, individual results do vary based on a variety of personal factors, including what’s listed on your unique credit report, your monthly financial activity, as well as your own personal use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Derrick. – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Verified Customer

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konstantina gogonis

I have paid off all my creditors but one I don't see any changes in my scores

5 years ago

Reply from ScoreShuttle

Hi Konstantina. Thank you for your feedback. We are sorry to hear about your software experience thus far. As a friendly reminder, individual score results vary based on a variety of personal factors. This includes what’s listed on your unique credit report, personal financial activity, and individual use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of your specific issue. Please feel free to give our software support team a call at (855) 973-0718 to further discuss your account. We hope to hear back from you soon. – To the moon, ScoreShuttle Software Support

Sep. 29th, 2020

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Verified Customer

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Francisco Cajina

Because after one years I steal having issues that they suppose to fix

5 years ago

Reply from ScoreShuttle

Hi Francisco. Thank you for your helpful feedback. We strive to make the ScoreShuttle software as user-friendly as possible. However, if you ever need help navigating, our friendly software support team is here to help. Please give us a call at (855) 973-0718 if have any questions or are still having software issues. Until then, best wishes on a successful credit mission. – To the moon, ScoreShuttle Software Support

Oct. 12th, 2020

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Verified Customer

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Michael Carlsbad, NM

Absolutely sucks. Customer service sucks. Don’t lie about what you say you are going to do.

5 years ago

Reply from ScoreShuttle

Hi Michael. We apologize for any miscommunication you may have experienced. Although score results will vary based on a variety of individual factors, including what's listed on your unique credit report, ScoreShuttle strives to be as clear and transparent as possible regarding expectations and explanations as to how you can use the many software tools inside ScoreShuttle to achieve your personal credit goals. If you would like to further discuss the issues you may be having, please give our software support team a call at (855) 973-0718 to chat through some options. Until then, thank you for your feedback and best wishes on your credit mission. - To the moon, ScoreShuttle Software Support

Sep. 14th, 2020

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Verified Customer

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Kim V Rochester, MN

Lack of communication regarding status of accounts

5 years ago

Reply from ScoreShuttle

Hi Kim. We appreciate your feedback and would love the opportunity to help make things better. The credit bureaus typically update their reports every 30-days. If a change has been made to any
of your 3-bureau credit reports, it would be reflected on your ScoreShuttle dashboard shortly after this timeframe has passed. If you still have questions or need help finding this information on your account, our software support team is available M-F during normal business hours. You can reach us via our online chat, by email at scorbit@scoreshuttle.com, or by phone at
(855) 973-0718. We hope this helps and are standing by if you'd like to chat further. Otherwise, best wishes on your credit mission! To the moon, ScoreShuttle Software Support

Sep. 1st, 2020

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Verified Customer

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cecil hammers Hemphill, TX

they lied about and scam me does,nt use the correct credit Bureau. beat me out of 1200 dollars

5 years ago

Reply from ScoreShuttle

Hi Cecil. We apologize for any miscommunication you may have experienced. ScoreShuttle strives to be as clear and transparent as possible regarding any fees associated with the use of our software's many credit-enhancing tools. To address your concerns about the bureaus, ScoreShuttle only displays information issued directly from Experian, TransUnion, and Equifax. If you notice an error on one of your reports, you can use ScoreShuttle to dispute it from your user dashboard. Hopefully this helps, but if you are still having report issues or would like to further discuss the issues you are having, please give us a call at (855) 973-0718 for further assistance. - To the moon, ScoreShuttle Software Support

Sep. 1st, 2020

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Verified Customer

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Jesus

no credit repair keeps their words, only good at swiping your bank account.

5 years ago

Reply from ScoreShuttle

Hi Jesus. We're sorry to hear about your software experience. ScoreShuttle offers a variety of online tools you can use to increase your credit scores and are happy to help answer any questions you may have in order to achieve the absolute best results possible. Please give us a call at (855) 973-0718 to chat through these software options and hopefully resolve any issues you may be having. Thanks again, Jesus. We hope to hear back from you soon. - To the moon, ScoreShuttle Software Support

Sep. 1st, 2020

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Verified Customer

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Valentine Euclid, OH

They must stop outsourcing their customer service. And their reporting was not accurate.

5 years ago

Reply from ScoreShuttle

Hi Valentine. Thank you for your feedback. We are so sorry to hear about your experience and do apologize for any software support issues you may have experienced. ScoreShuttle strives to bring on the best and brightest team members to answer all of your software questions. However, if you experienced anything less than 5-star support, we'd love for you to give us a call at (855) 973-0718 to hopefully resolve any concerns. As far a reporting goes, all credit report and score information comes directly from the 3 major credit bureaus - not ScoreShuttle. If you notice an inaccuracy on any of your 3-bureau credit reports, the ScoreShuttle software gives you the tools to dispute it from your user dashboard in a single click. For more ways you can use ScoreShuttle to potentially improve your credit and to further discuss any issues you may be having, please give us a call. Until then, best wishes on your credit journey. - To the moon, ScoreShuttle Software Support

Aug. 25th, 2020

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Sabrina San Antonio, TX

Already raised my credit score after two months thank you scoreshuttle!

6 years ago

Reply from ScoreShuttle

Hi Sabrina,

Phenomenal news! Hang in there, if you're already seeing success after two months, the likelihood of even better results in the coming months is even higher. We can't wait to see how high your score may go!

Cheers,

ScoreShuttle Member Success Team

Aug. 16th, 2019

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Verified Customer

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Sara Bowditch

129$ a month for 5 or 6 months so far and no progress has been made!!

5 years ago

Reply from ScoreShuttle

Hi Sara. Thank you for your feedback. We are so sorry to hear about your software experience thus far. Individual score results do vary based on a variety of personal factors, including what’s listed on your unique credit report, your monthly financial activity, as well as your own personal use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718 to chat through possible solutions that may be able to help. We hope to hear back from you soon. – To the moon, ScoreShuttle Software Support

Sep. 17th, 2020

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Verified Customer

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Ronald G Budnar

because after 18 months, not much has changed according to my credit report.

5 years ago

Reply from ScoreShuttle

Hi Ronald. Thank you for your feedback. We are sorry to hear about your software experience. As a friendly reminder, individual credit results do vary based on a variety of personal factors, including what’s listed on your unique credit report, your monthly financial activity, as well as your own personal use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon. – To the moon, ScoreShuttle Software Support

Oct. 12th, 2020

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Liset Culver City, CA

Not a good experience at all. In 6 months they just sent letters to Equifax and just disputed 3 items. Not worth it at all for $130 at month.

6 years ago

Reply from ScoreShuttle

Hi Liset,

We are sorry to hear of your unfortunate experience working with ScoreShuttle. It appears that you had worked with us for approximately 5 months and we see that you had mixed results during that time. It does appear that you saw over an 100 point increase in your Transunion score during your time working with ScoreShuttle which we would certainly consider a nice win! It is important to remember that on average, a full credit restoration program takes approximately 6-10 months. We wish we could have continued to work on your file to see out the average time, but we understand your decision to move in a different direction and wish you the best of luck. If you decide you need credit enhancement services again in the future, we hope that you would again put your trust in our team here at ScoreShuttle.

Cheers,

ScoreShuttle Member Success Team

Aug. 20th, 2019

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Verified Customer

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Michael Gibson Desoto, TX

My credit rating has not really improved.

3 years ago

Reply from ScoreShuttle

Hi Michael. Thank you for your feedback. We are sorry to hear about your software experience thus far. As a friendly reminder, individual results vary based on a variety of personal factors. These include what’s listed on your unique credit reports, your financial activity, as well as your personal use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of your specific experience. To further discuss, please give our support team a call at (855) 973-0718 to chat through software solutions that may be able to help. We hope to hear back from you soon, Michael. – ScoreShuttle Software Support

Feb. 3rd, 2022

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Verified Customer

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Brian Duenas

No major results and I've been paying for a long time now

5 years ago

Reply from ScoreShuttle

Hi Brian. Thank you for your feedback. We are sorry to hear about your software experience thus far. As a friendly reminder, individual score results vary based on a variety of personal factors. This includes what may be listed on your unique credit report, personal financial activity, and individual use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Brian. – To the moon, ScoreShuttle Software Support

Sep. 29th, 2020