Name: ScoreShuttle
Rating: 3.7

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Verified Customer

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Gary Batavia, IL

I'm out of debt and they helped me with that. They were very helpful, very courteous, and they asked questions that I could answer and then vice versa. So I was very happy.

5 years ago

Reply from ScoreShuttle

Hi Gary! Thank you so much for your positive feedback! We are so happy to hear that our software support team was able to answer all of your questions :). It’s wonderful to hear that you were able to use the software's many financial and credit-enhancing tools to achieve such a monumental accomplishment! Congratulations, Gary!!! Wishing you a galaxy full of future financial and score success! - To the moon, ScoreShuttle Software Support

Aug. 25th, 2020

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Nomara Lancaster, CA

They were really nice. They're really helpful and have your best interest in making whatever you want to accomplish possible.

5 years ago

Reply from ScoreShuttle

Hi Nomara! Thank you for choosing ScoreShuttle! We are so glad to hear about your positive experience with our Software Support Team. Our mission is to ensure that you know how to best use the many score-boosting tools inside of ScoreShuttle to achieve your goals - so very happy to hear that this quest is being accomplished :). Thanks again for your feedback and best wishes on your future credit endeavors! - To the Moon, ScoreShuttle Software Support.

Jul. 1st, 2020

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Therese R Porter Wilmington, NC

I would like to thank scoreshutle for the helping me with my credit repair and the amazing customer service staff y'all have. I have been a client with them for a year a half now and will recommend them to everyone I know. Thank you so much for help and kindness on the phone when I call and ask questions.

5 years ago

Reply from ScoreShuttle

Hi Therese! Thank you for your positive feedback and for being a valued ScoreShuttle user for over a year and a half now! While ScoreShuttle is not a credit repair company, we are excited to hear that you are happy using our credit-enhancement software to help you improve your credit scores. Cheers to hopefully many more credit achievements and best of luck on your credit journey. - To the moon, ScoreShuttle Software Support

Jun. 22nd, 2020

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Nicholas Long Beach, CA

I really appreciate the customer Service with Scoreshuttle. I had received letters in the mail that I thought would be a concern but when I called they had reassured me and helped me every step of the way so That I had peace of mind.

5 years ago

Reply from ScoreShuttle

Hi Nicholas, Thank you for your positive feedback and Happy New Year! We're so happy to hear our software support team was able to answer all your questions and provide you with helpful information. Thanks for choosing ScoreShuttle. - To the moon, ScoreShuttle Software Support

Jan. 8th, 2020

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Kimketta MARTIN Brooklyn, NY

So far my scoreshuttle experience has been great one. dereck guide me all the way through my process so far I have gotten great results if you're interested in getting some debt knocked off your credit you should try scoreshuttle. Very professional company

6 years ago

Reply from ScoreShuttle

Hi Kimketta! Thank you for the kind words and for trusting ScoreShuttle. We're so happy that you've found our credit enhancing tools helpful in your score boosting process. If you have any future questions using the ScoreShuttle software, we're always happy to give you more information. Keep the good work up and good luck on your credit journey. - To the moon, ScoreShuttle Software Support.

Oct. 23rd, 2019

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Anthony P Edison, NJ

Although my experience with Score Shuttle was brief, I am very satisfied with the service because they maintained their promise to correct my credit report within a timely manner and they did just that. I thank my credit union for recommending Score Shuttle, I would strongly recommend this service to any one I know. Anthony P.

6 years ago

Reply from ScoreShuttle

Hi Anthony,

Thank you for your kind words and congratulations on graduating the program so quickly! We appreciated the opportunity to work with you, even though our time together was short. We wish you the best of luck in your future endeavors!

Cheers,

ScoreShuttle Member Success Team

Aug. 20th, 2019

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Gabriel Moise Inglewood, CA

Hi I'm Gabriel let me tell you these guys helped me a great deal. My credit score was shocked these guys restore my credit and now I'm back to life. My credit score went from 500 to 681 in just a few months. Now I'm back to reality enjoying life like I'm supposed to.

6 years ago

Reply from ScoreShuttle

Hi Gabriel, what an amazing success story! Thank you for sharing your experience with us and for granting us the opportunity to be with you on your credit journey. Onward and upward!

- ScoreShuttle Member Success Team

Jul. 8th, 2019

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Verified Customer

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M P Myrtle Beach, SC

It truly helped to build my credit very quickly. I couldn't believe how quickly it reflected. Very great company.

3 years ago

Reply from ScoreShuttle

Woohoo! Thank you so much for your awesome feedback, M.P.! It’s wonderful to hear that you were able to use ScoreShuttle’s many credit-management tools to achieve your goals. Thanks again for choosing ScoreShuttle, M.P., and best wishes on your continued credit success! – High five, ScoreShuttle Software Support

Feb. 3rd, 2022

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Carlos Rancano

85% answer back and fast. This is when they contact you and you need to answrr back. If you start the contact therevwill be no answer.

5 years ago

Reply from ScoreShuttle

Hi Carlos. Thank you for your helpful feedback. ScoreShuttles strives to answer all calls as quickly as possible but do apologize if we missed you. As a friendly reminder, all credit updates and tools can be found 24/7 by logging into your user dashboard. Hopefully, this helps, but if you still have questions or need help navigating, please give our software support team a call at (855) 973-0718 Monday-Friday during normal business hours. Thanks again Carlos and best of luck on your credit mission. – To the moon, ScoreShuttle Software Support

Nov. 10th, 2020

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Teresa

My score went up but it took a while. I had to pay quite an amount for them to help me. I am happy with it, I just wish it would work a little faster.

5 years ago

Reply from ScoreShuttle

Hi Teresa. Thank you for your feedback. So glad to hear that you are pleased with your software use and score results thus far. As far as the timeline goes, individual score results vary based on a variety of factors, including what’s listed on your unique credit report - among other personal factors. If you need help navigating to the best tools for your future score success, please feel free to give our software support team a call at (855) 973-0718. Thanks again, Teresa, and cheers to a great credit mission! – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Joe

Absolutely better than expected. They were helpful. They answer when you call. I think it is good. They accomplished a lot.

5 years ago

Reply from ScoreShuttle

Hi Joe! Thank you for choosing ScoreShuttle! We are so happy to hear that our software support team was able to help you navigate to the best software tools available to achieve your goals. We appreciate you taking the time to write a review and would like to wish you the absolute best on your credit mission! – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Amy

They were the fastest to remove a lot of items from my credit score history. They helped me and kept in touch with me.

5 years ago

Reply from ScoreShuttle

Thank you so much for your stellar feedback, Amy! It’s awesome to hear that you were able to use the DIY tools inside of the ScoreShuttle software to achieve your credit goals thus far :). Wishing you a galaxy full of continued score success! – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Tenisha

Customer service I professional, and very friendly. The credit monitoring is great based on the accuracy.

5 years ago

Reply from ScoreShuttle

Woohoo! Thank you for your positive feedback, Tenisha! This one made our software support team smile :). It's also great to hear that you've been able to use the software's credit monitoring tool with ease. We appreciate you taking the time to write a review and would like to wish you the absolute best on your credit mission! – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Jennifer

They make a lot of promises when you start saying they will fix your credit. I've had it almost a year and the changes on my credit were from my own doing, not the help of score shuttle.

5 years ago

Reply from ScoreShuttle

Hi Jennifer. Thank you for your feedback. We are so sorry to hear about your software experience and would like the opportunity to hopefully turn things around. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. Thanks again, Jennifer. We hope to hear back from you soon. – To the moon, ScoreShuttle Software Support

Oct. 19th, 2020

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sharon mangham

I have been with y'all for months and there no communication I have gotten more phone calls since you couldn't get the money then I have since I been with y'all

5 years ago

Reply from ScoreShuttle

Hi Sharon. Thank you for your feedback. We are so sorry to hear about your software experience and would love the opportunity to make things right. As a friendly reminder, all credit updates and score-boosting tools can be found 24/7 by logging into your user dashboard online. However, if you need help navigating or still have questions about your account, please give our software support team a call at (855) 973-0718 and we’d be happy to assist. - To the moon, ScoreShuttle Software Support

Sep. 29th, 2020

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Helen mercado

They really haven't remove most of my dispute it been a year I think I should of had result by now They make it difficult and they don't explain Im looking to cancel there service

5 years ago

Reply from ScoreShuttle

Hi Helen. Thank you for your feedback. We are sorry to hear about your software experience. As a friendly reminder, individual results do vary based on a variety of personal factors, including what’s listed on your unique credit report, personal use of the ScoreShuttle software, individual financial activity, and how the credit bureaus choose to respond to any disputes you may have activated. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please give our software support team a call at (855) 973-0718. We hope to hear back from you soon. – To the moon, ScoreShuttle Software Support

Oct. 9th, 2020

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Jimmy reum

It is a good service to help me get things straightened up I just wish it was a little easier for people with lack of computer skills

5 years ago

Reply from ScoreShuttle

Hi Jimmy! Thank you for your helpful feedback. We strive to make the ScoreShuttle software as user-friendly as possible. However, if you ever need help navigating, our friendly software support team is here to help :)! Please give us a call at (855) 973-0718 during normal business hours if new software questions ever pop-up. Until then, best wishes on a successful credit mission, Jimmy. – To the moon, ScoreShuttle Software Support

Oct. 9th, 2020

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Jennifer Young

It's been a year with them and they told me when signing up it would take a year to get things off my credit report and only 1 thing has been removed. I feel like I've spent plenty of money. I pay monthly and on time.

5 years ago

Reply from ScoreShuttle

Hi Jennifer. Thank you for choosing ScoreShuttle. We truly appreciate your feedback and are so sorry to hear about your software experience. As a friendly reminder, individual credit results do vary based on a variety of personal factors, including what’s listed on your unique credit report and how the credit bureaus choose to respond to any disputes you may have activated. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Jennifer. – To the moon, ScoreShuttle Software Support

Oct. 12th, 2020

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Waukeene Prospect Heights, IL

Our expectations have been met and it has helped turn my credit around. They do good work. So far it is good.

5 years ago

Reply from ScoreShuttle

Hi Waukeen! Thank you for your review! It’s awesome to hear that you were able to use the many tools inside ScoreShuttle to achieve your credit goals thus far. Congratulations, Waukeene!!! Wishing you the absolute best on your credit mission! To the moon, ScoreShuttle Software Support

Sep. 15th, 2020

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O'La Lincoln, NE

My score is actually going up. Anytime I couldn’t make a payment, they were very accepting and made it work. They are very nice. I trust them.

5 years ago

Reply from ScoreShuttle

Woohoo! Congratulations on your score success, O’La! It’s great to hear that you’ve been able to use the many tools inside of the ScoreShuttle software to achieve your credit goals thus far :). Wishing you a galaxy full of continued credit success. – To the moon, ScoreShuttle Software Support

Sep. 16th, 2020

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Donnie Ansonia, CT

It has me feel good. I am a satisfied customer. Communication is positive. They let me know what my score is.

5 years ago

Reply from ScoreShuttle

Hi Donnie! Thank you for your stellar review! We are so happy to hear about your positive experience using ScoreShuttle! Our software support team is standing by if you ever have a question or need help navigating in the future :). Until then, best wishes your credit endeavors! - To the moon, ScoreShuttle Software Support

Sep. 10th, 2020

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Kevin Gaston, SC

They didn’t really help me get anything off my credit. Didn’t do much. It was really hard to get someone on the phone and a lot of the times they were not able to get me the answer I was looking for.

5 years ago

Reply from ScoreShuttle

Hi Kevin. We are so sorry to hear about your experience. We strive to answer all software questions as quickly and accurately as possible so that you can achieve optimal credit results while using ScoreShuttle. That being said, we do apologize and will have a software support manager reach out to you shortly to answer all of your questions and resolve this issue. Until then, thank you for your feedback and best wishes on your credit mission. - To the Moon, ScoreShuttle Software Support.

Aug. 24th, 2020

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Lisa Weldon Fayetteville, AR

I really appreciate the services Score Shuttle offers. They are very flexible and open to building a relationship with their customers founded on integrity. Excellent experience.

6 years ago

Reply from ScoreShuttle

Hi Lisa, Thank you for choosing ScoreShuttle. We're so glad you've had a great experience with our ScoreShuttle software support team. We wish you the best of credit success using our credit-enhancement tools. - To the moon, ScoreShuttle Software Support

Nov. 13th, 2019

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John Cusimano Brooklyn, NY

You guys have been great the experience so far is wonderful and I am satisfied with us going forward and I hear my school job doing better thank you so much for your guys time and effort

6 years ago

Reply from ScoreShuttle

Hi John! Thank you for choosing ScoreShuttle. We're so glad to hear about your successful experience using our score-enhancing toolkit :)! Keep up the awesome work and best wishes on your credit journey. - To the moon, ScoreShuttle Software Support.

Oct. 29th, 2019

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Douglas Miller Redding, CA

Great customer service, very patient on the phone. I feel they really want a good reputation for their growing company. Im looking foward to a great relationship with their staff.

6 years ago

Reply from ScoreShuttle

Hi Douglas! Thank you for your positive review. We're so happy our dedicated software support team was able to help answer all your questions and walk you through the credit enhancing features in the ScoreShuttle software. We wish you a sky-rocketing credit journey! - To the moon, ScoreShuttle Software Support.

Oct. 17th, 2019

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Kelly Columbus, IN

Score Shuttle helped me out when my bills were piling up beyond management. Everyone that I dealt with was kind, professional and nonjudgmental. I would definitely recommend Score Shuttle to anyone who has financial issues.

6 years ago

Reply from ScoreShuttle

Thank you for your review Kelly! The ScoreShuttle software was built as a tool that consumers can use to improve their creditworthiness. We're so glad you used the ScoreShuttle toolkit to achieve your goals. Keep up the great work Kelly! - To the moon, ScoreShuttle Software Support.

Sep. 10th, 2019

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Kacie Brown Worcester, MA

I see results in my credit score every month and they stay in good communication

3 years ago

Reply from ScoreShuttle

Thank you so much for your stellar feedback, Kacie! ScoreShuttle strives to make our software as user-friendly as possible, so it's great to hear that you were able to utilize its many credit tools to achieve your goals :). Congrats on a successful credit experience so far. – High five, ScoreShuttle Software Support

Feb. 3rd, 2022

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Mildred Barkey Oliva

They have continued to help.me and my credit score for a good price I can afford

5 years ago

Reply from ScoreShuttle

Hi Mildred! Thank you for choosing ScoreShuttle! We are so happy to hear that you were able to use ScoreShuttle's DIY toolkit to achieve your credit goals thus far :)! We appreciate you taking the time to write a review and would like to wish you the absolute best on your credit mission! – To the moon, ScoreShuttle Software Support

Nov. 10th, 2020

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Jose Pedraza

Because they are doing a great job. Also I'm very satisfied with the quality personel.

5 years ago

Reply from ScoreShuttle

Hi Jose! Thank you for choosing ScoreShuttle! We are so happy to hear that our software support team was able to answer your questions and help you navigate to the best software tools available to achieve your goals. We appreciate you taking the time to write a review and would like to wish you the absolute best on your credit mission! – To the moon, ScoreShuttle Software Support

Nov. 10th, 2020

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Cindy Cameron

Program is slower than most programs available. For myself, I needed to switch to a a law firm who could represent me

5 years ago

Reply from ScoreShuttle

Hi Cindy. Thank you for your feedback. We are sorry to hear about your software experience and apologize for any speed issues you may have encountered. ScoreShuttle strives to make our software as fast and as user-friendly as possible, but if you are still having issues or would like to further discuss your account, please give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Cindy. – To the moon, ScoreShuttle Software Support

Nov. 10th, 2020

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Chris Campioni

my credit score says 1 thing on score shuttle but when i apply for a loan, it reads something A LOT LOWER and i did not qualify

5 years ago

Reply from ScoreShuttle

Hi Chris. Thank you for your feedback. Credit scores can fluctuate from one credit bureau to the next. With this in mind, it depends on which credit bureau your lender chose to pull from as it compares to which credit report you may have been viewing using ScoreShuttle. To help solve this issue, ScoreShuttle offers a premium subscription that allows you to access not just 1, but all 3 of your credit reports and scores. Premium use will also give you access to a variety of software tools you can use to make improvements to each. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Chris. – To the moon, ScoreShuttle Software Support

Nov. 10th, 2020

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Williams

I have not seen any results that they are doing to assist my credit score. they promised to send the letters to me to view I have yet to see one letter. I feel that I am wasting my money

5 years ago Edited January 10, 2024

Reply from ScoreShuttle

Hi Williams. Thank you for your feedback. We are sorry to hear about your software experience. As a friendly reminder, all credit updates can be found 24/7 by logging into your user dashboard. Additionally, individual results may vary based on a variety of personal factors. These include what’s listed on your unique credit report, your monthly financial activity, as well as your own personal use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Williams. – To the moon, ScoreShuttle Software Support

Nov. 10th, 2020

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Barbara

They really don't know everything. They need to help people try to get that stuff cleared completely off their credit report. It is better that they lowered their price.

5 years ago

Reply from ScoreShuttle

Hi Barbara. Thank you for your feedback. We are sorry to hear about your software experience. As a friendly reminder, individual score results do vary based on a variety of personal factors. These include what’s listed on your unique credit report, your monthly financial activity, as well as how the credit bureaus choose to respond to any disputes you may have launched. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon, Barbara. – To the moon, ScoreShuttle Software Support

Nov. 9th, 2020

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Verified Customer

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Stanley

ScoreShuttle is great. They have met my expectations. They give you confirmation.

5 years ago

Reply from ScoreShuttle

Woohoo! Thank you for your positive feedback, Stanleyl! It's great to hear that you are pleased with your software use thus far. We appreciate you taking the time to write a review and would like to wish you the absolute best on your credit mission! – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Shequita

Very great customer service and excellent monitoring. They have met my expectations.

5 years ago

Reply from ScoreShuttle

Woohoo!!! Thank you so much for choosing ScoreShuttle and for taking the time to write such an awesome software review, Shequita. This one really made our software support team smile :). Wishing you a galaxy full of continued and future credit success. - To the moon, ScoreShuttle Software Support

Oct. 19th, 2020

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Timothy

It is a little more expensive per month but it helps me a lot but if they were cheaper per month, they could help more people out.

5 years ago

Reply from ScoreShuttle

Hi Timothy. Thank you for choosing ScoreShuttle. It's great to hear that you were able to use ScoreShuttle to achieve your credit goals thus far! As far as payment goes, there is a complimentary price drop after 6-months of use. Hopefully, this helps, but if you'd like to speak with someone directly, please give our software support team a call at (855) 973-0718 to chat through some options. Until then, best of luck on the remainder of your credit mission! – To the moon, ScoreShuttle Software Support

Oct. 29th, 2020

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Charlene F Miller

Score shuttle really works hard to get negative marks off of your credit history.

5 years ago

Reply from ScoreShuttle

Hi Charlene! Thank you so much for choosing the ScoreShuttle software. We are so happy to hear that you were able to use ScoreShuttle's DIY toolkit to achieve your credit goals thus far :)! We appreciate you taking the time to write a review and would like to wish you the absolute best on your credit mission! – To the moon, ScoreShuttle Software Support

Sep. 29th, 2020

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cindy Guthrie

Because my score doesn't seem to be going up at all it goes up then it turns around and goes back down

5 years ago

Reply from ScoreShuttle

Hi Cindy. Thank you for choosing ScoreShuttle! It’s quite common for credit scores to fluctuate from one month to the next. However, if you’ve noticed a large score dip, it may require further investigation to determine the exact cause and what software tips or tools could be utilized to correct the issue. For further assistance, please feel free to give our software support team a call at (855) 973-0718. Thanks again, Cindy. – To the moon, ScoreShuttle Software Support

Oct. 19th, 2020

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Verified Customer

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Mariah Fenwick

It's taken a lot longer than what I was originally told to get my credit taken of. I feel like they are just after my money and not helping that much.

5 years ago

Reply from ScoreShuttle

Hi Mariah. Thank you for your feedback. We are sorry to hear about your software experience thus far. As a friendly reminder, individual results do vary based on a variety of personal factors, including what’s listed on your unique credit report, your monthly financial activity, as well as your own personal use of the ScoreShuttle software. With this in mind, it’s tough to say what may be the cause of this specific issue. To further discuss your account, please feel free to give our software support team a call at (855) 973-0718. We hope to hear back from you soon. – To the moon, ScoreShuttle Software Support

Oct. 12th, 2020

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Neil Milwaukee, WI

Score Shuttle had done a great job. It has been user friendly. I enjoy it because it is helping my credit.

5 years ago

Reply from ScoreShuttle

This is fantastic news, Neil! Thank you so much for your stellar review and congratulations on your score success thus far :). Very happy to hear that you've been able to easily use and access our many score-boosting tools to achieve your goals. Wishing you the absolute best on your continued credit mission! - To the moon, ScoreShuttle Software Support

Sep. 14th, 2020

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Anthony Tulare, CA

Scoreshuttle refuses to refund my money and hasn’t had many items removed. They need to be more up front and honest with what they are trying to do and the time frame.

5 years ago

Reply from ScoreShuttle

Hi Anthony. We apologize for any miscommunication you may have experienced. Although score results will vary based on a variety of individual factors, ScoreShuttle strives to be as clear and transparent as possible regarding expectations while using the software's many credit-enhancing tools. To further discuss your experience and to chat through some possible solutions to turn things around, please give our software support team a call at (855) 973-0718 during normal business hours. Until then, wishing you the absolute best on your future credit endeavors. – To the moon, ScoreShuttle Software Support

Sep. 14th, 2020

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Nikia Oxford, NC

ScoreShuttle is great. My expectations were met. I tell to people that ScoreShuttle is a good company to work with.

5 years ago

Reply from ScoreShuttle

Hi Nikia! Thank you SO much for spreading the good word and congratulations on achieving your credit goals using the ScoreShuttle software! We truly appreciate you taking the time to write this review :) and would like to wish you a galaxy full of future score success! - To the moon, ScoreShuttle Software Support

Sep. 10th, 2020

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Verified Customer

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Jeff Crestview, FL

They’ve been helping me and my wife a lot by getting stuff removed from my credit.

5 years ago

Reply from ScoreShuttle

Hi Jeff! This is fantastic news! Thank you so much for choosing ScoreShuttle. It's awesome to hear that you and your wife have found the software's automated disputing tool useful in helping you challenge any damaging report errors. Appreciate the stellar review and would like to wish you both a galaxy full of future score success! - To the moon, ScoreShuttle Software Support

Sep. 11th, 2020

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Verified Customer

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Vincent R Hubbard Sr Cairo, GA

They get you score back to where it needs to be and you don’t have to do anything!

5 years ago

Reply from ScoreShuttle

Hi Vincent! Thank you for your stellar review! We are so happy to hear that you found our DIY software tools easy to use for your score success. Thanks again for choosing ScoreShuttle and best wishes on your future credit endeavors! To the moon, ScoreShuttle Software Support

Sep. 1st, 2020

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Verified Customer

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Mary Geneva, OH

Score Shuttle is a really great company. They got me all the information that I needed.

5 years ago

Reply from ScoreShuttle

Hi Mary! Thank you for trusting ScoreShuttle on your credit endeavors. We are so happy to hear that our software support team was able to assist and answer all of your questions :). Wishing you the absolute best of luck on your credit journey! - To the Moon, ScoreShuttle Software Support.

Aug. 24th, 2020

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Verified Customer

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Connie

They were very persistent, knowledgeable, and professional. Their services are pretty accurate.

5 years ago

Reply from ScoreShuttle

Hi Connie! Thank you for choosing ScoreShuttle. We strive to answer all software questions as quickly and accurately as possible so that you can enjoy the best credit results possible while using ScoreShuttle. That being said, it's great to hear that our software support team accomplished this mission for you :). Thanks again for your review, Connie, and best wishes on your future credit endeavors! - To the Moon, ScoreShuttle Software Support.

Jul. 22nd, 2020

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Tshombe Phoenix, AZ

I was told that my credit score was constant but when I checked my credit score had gone down. I was able to talk to someone whenever I needed.

5 years ago

Reply from ScoreShuttle

Hi Tshombe, thank you so much for choosing ScoreShuttle. We truly appreciate your feedback and are always here to help if/when you need us for software support. Depending on your financial activity, it's quite common for credit scores to fluctuate from one month to the next. However, if you ever experience a significant score decrease, it's wise to take a closer look at your credit report to find the culprit. Depending on the unique cause of your score drop, ScoreShuttle offers a variety of tools you can use to fix the issue and help turn those numbers around. To learn more, you can log into your ScoreShuttle account or give us a call at (855) 221-0523 if you still have questions. Otherwise, wishing you the best of luck on your mission to better credit! - To the Moon, ScoreShuttle Software Support

Jul. 1st, 2020

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Regina Trotter Irving, TX

Mr. Leonard D, is a wonderful representative, he help me to understand the software, how to maximize the usage, and how to use the credit camp videos. ScoreShuttle!

5 years ago

Reply from ScoreShuttle

Hi Regina! Thank you for trusting ScoreShuttle on your credit endeavors. We are so happy to hear that our software support team was able to assist and show you how to best utilize the many score-enhancing tools, including Credit Camp, inside of ScoreShuttle. We hope you find these tools useful in helping you reach your credit score goal. Wishing you the best of luck and a very happy credit journey :). - To the moon, ScoreShuttle Software Support

Jun. 22nd, 2020

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Jon Almarax Fresno, CA

By far the best customer service I have ever experienced. They truely want to help the customer in any way possible wether it’s with payments or the services they offer.

6 years ago

Reply from ScoreShuttle

Hi Jon! Thank you for the kind words. We're so glad you've enjoyed working with our software support team! We're just a chat or call away if you ever have further questions or need assistance using ScoreShuttle's powerful score-boosting toolkit! Wishing you all the best on your future credit and financial endeavors. - To the moon, ScoreShuttle Software Support.

Sep. 23rd, 2019

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Yanela Opa-locka, FL

This is by far the worst company I have dealt with. The first day I spoke to a rep named Matthew, he seemed nice at first but he is a true nightmare. They have the worst customer service. When I found out that all they do is send out letters and do not help me, I immediately call them to get more details. The rep I spoke to laughed at me and talked to me as if I’m an idiot for not understanding. The second time I spoke with Matthew and asked him to cancel their services. He was rude and just plain nasty to me. He was talking over me and yelling and hanged up the phone on me. The third time I spoke to “senior “ rep, I guess, he did not apologize for the other reps and he kept talking over me. They give you a horrible time to cancel their services, they make their clients feel stupid like we are supposed to know everything before we even call them. If we call is for a reason, duh. Never again! They took $100 from me and won’t refunded.

6 years ago

Reply from ScoreShuttle

Hi Yanela. We are so sorry to hear about your experience. Our dedicated support team is here to answer all of your software questions as thoroughly as possible. We'd love to hear back from you to try and solve this issue. If you'd like to chat through your personal experience and potential options, give us a call back at (855) 221-0523. Otherwise, best wishes on your credit-enhancing journey. - Sincerely, ScoreShuttle Software Support.

Sep. 23rd, 2019