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Credit Karma

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7.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 15th, 2025

Based out of California, Credit Karma has been featured in multiple news articles including MSNBC, SmartMoney, The Wall Street Journal, USA Today, and TechCrunch.

Beginning with two credit reports and scores, the company brings more transparency and certainty to credit and finance with free credit monitoring services, data-driven resources, and personalized recommendations.

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The Good

  • Free Services
  • Two Official Credit Reports
  • VantageScore Credit Scores
  • Helpful Alerts
  • Sleek Mobile App
  • Excellent Credit Education
  • Useful Tools

Free Services

Credit Karma's biggest selling point is that its services are free. With no payments required, the company will provide members with access to their credit reports and scores from two of the major credit bureaus, TransUnion and Equifax.

Even more impressive, the company refreshes these reports on a weekly basis.

Two Official Credit Reports

Those who have a Credit Karma account are able to receive updates for their TransUnion and Equifax credit reports every week.

Credit Karma provides users with an easy-to-use interface for navigating and understanding their credit report, including suggestions for improving their credit.

VantageScore Credit Scores

Although CreditKarma, unfortunately, does not provide official FICO scores, the company does provide a VantageScore 3.0 for each credit report. 

VantageScore is a newer scoring model that has gained traction but is still not necessarily the most popular or accurate measure of one's creditworthiness. Either way, users can see their VantageScore go up and down over time on well-presented graphs and reports, which can give them an indication as to whether they are on the right track.

Another feature is that users can compare their credit scores to others in their area, age group, and so forth.

Helpful Alerts

Credit Karma provides a fully-configurable alerts panel to notify consumers by email of anything from a change in one of their credit reports to large purchases, withdrawals, interest rate changes, and so forth. 

Each time someone logs into their Credit Karma account, they can check for changes on their credit report since the last refresh.

Sleek Mobile App

Credit Karma has a well-designed mobile app for both Android and Apple devices which allows users to access all information on their credit reports, scores, and alerts while on the go.

Excellent Credit Education

Credit Karma maintains an up-to-date, online library of credit-specific educational resources that are well-written, informative, and accurate. Additionally, the company has an active community where users can get advice on all aspects of their credit and scores.

Useful Tools

Credit Karma provides everything from debt repayment and loan calculators to fully-featured credit score simulators powered by TransUnion.

The Credit Score Simulator allows you to see how different decisions, like paying off part of your credit card debt or getting a home loan, might affect your credit score in the future.

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The Bad

  • Missing Credit Report
  • No FICO Scores
  • Privacy and Security

Missing Credit Report

The service has absolutely no way of pulling a user's credit report from Experian, which is a significant blind spot in any comprehensive credit monitoring strategy.

No FICO Scores

The credit scores provided by Credit Karma aren't true FICO scores, so they aren't the same credit scores most lenders will see when they pull your credit.

There have been reports of Credit Karma's VantageScore being off by as much as 100 points from what a lender saw when they pulled that customer's FICO score from the same bureau.

Privacy and Security

There have been significant privacy questions raised by the FTC in regards to Credit Karma's mobile app not being as secure as the company claimed, resulting in a settlement in 2014, wherein the company agreed to submit to annual independent tests to verify that its apps are secure for the next 20 years.

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The Bottom Line

Between the frequent refreshes, lack of membership fees, and helpful educational resources, Credit Karma's approach is unique in the industry and popular amongst its users.

Although Credit Karma does not provide FICO scores and does not give users access to their Experian credit reports, the company does seem to provide enough basic information for users to gauge where they are at and what direction they are going when it comes to credit. 

We recommend Credit Karma for those who are tight on cash or are just getting started in learning about credit, as one can save hundreds of dollars on credit monitoring services and learn a substantial amount by using their platform.

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Star Rating

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4.6

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343 Reviews

Review Breakdown

5 grade

71%

4 grade

22%

3 grade

3%

2 grade

1%

1 grade

3%

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Gizem I San Mateo, CA

I have been a Credit Karma user for many years. So, when they announced their new Savings Account offering I jumped on it. Only to get an error at completion "We weren’t able to create your account. Sorry for any inconvenience. Please check that your account and application information is correct. Thank you for your interest in Credit Karma Savings!". I contacted the customer service department to get a better understanding of the error and what I might have missed in my application. Response I received "We do not have any specific details on the exact reason why; all we can tell you is that you will be unable to open a Savings account." If you do not have the infrastructure ready, do not release an offering.. This customer service interaction was insufficient and unhelpful. I am sure with a better question re-routing in place, I and the customer service rep could have wasted a lot less time.

5 years ago

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Homer Johnson Blue Ridge, GA

Every credit report company seems to think they know your e-mail address and passwords better then you, No matter what I use, they do not like them. So keep your reports, I don't really need the hassle in order to have a report.

10 years ago

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Luke Swierczynski Troy, MI

Scores are inaccurate, only shows trends and it seems like the only thing this site is built for is to sell you more credit cards under the guise of improving your credit which is a black hole into more debt for most.

3 years ago

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Max Winkel Lindon, UT

This is a terrible company. I got free monitoring because of a breach by a local hospital. They signed me up for a year of Credit Karma. At the end I started getting charged. I didn't realize it and they wouldn't give me my money back. This company only exists because of that sort of thing.

4 years ago

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Jr Orem, UT

Credit Karma gave me a false credit score. i didn't find out until i went to apply for a car loan and it was a lot higher than what Credit Karma gave me. i was not happy at all.

6 years ago

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Randal hyde Springfield, MO

Credit karma ruins your credit score, they sell your information, and they try to charge you for nothing. I do not recommend.

6 years ago

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Shay Menifee, CA

Not a huge fan. The numbers aren’t very accurate compared to the real score. Wish it was closer to the real numbers

5 years ago

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Kemp OK

Not accurate

10 years ago

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Mali Orem, UT

waste of money for a fake credit score. don't waste your time and money.

6 years ago