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CreditScore.com

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2 User Reviews

CreditScore.com is an Experian-owned company that offers a free credit monitoring service which includes a free Experian credit report and FICO score, access to a mobile app, an Experian boost tool, and more.

In addition to CreditScore.com's user interface, customers can also access their accounts through the Experian website.

Although CreditScore.com is free, it's important to note that the company does not offer triple-bureau monitoring or scores, and only refreshes credit reports once per month. We advise customers to make sure they know what they're signing up for before enrolling at CreditScore.com.

Keep reading to learn more about CreditScore.com's credit monitoring services. 

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The Good

  • Owned by Experian
  • No Cost
  • FICO Scores
  • Credit Score Simulator
  • Mobile App

Owned by Experian

CreditScore.com is owned and operated by Experian, the largest of the three major credit bureaus. As such, the company has tremendous financial resources, manpower, and expertise when it comes to credit information.

When a user signs up with CreditScore.com, they might rest a little easier knowing that the entire service is owned and operated by a legitimate publicly-traded company, rather than a shady fly-by-night operation.

No Cost

There is no cost to sign up with CreditScore.com, making it a good option for consumers who would like to access basic credit monitoring and reporting services without breaking the bank. Meanwhile, many other companies in the credit monitoring industry charge users a monthly payment for similar services. 

FICO Scores

CreditScore.com's credit report and monitoring uses the FICO 8 credit scoring model. This is worth noting since it's the same brand of credit score used by the vast majority of lenders and gives customers a much more accurate idea of their real-world creditworthiness.

Keep in mind that while some lenders may use a different variation of the FICO model, such as FICO Mortgage or FICO Auto, the FICO 8 score provided by Experian is still likely to be much closer to the score your lender pulls than any other type of score.

Credit Score Simulator

Another feature we look for and applaud CreditScore.com for including is a true FICO credit score simulator.

For those who are unfamiliar with credit score simulators, they basically allow a user to see how different financial decisions, such as paying off a credit card or taking out a mortgage, might affect their credit score.

We appreciate these kinds of tools because, in our opinion, they provide users with the most useful insights and opportunities to learn hands-on how to build their credit over time.

Mobile App

Because CreditScore.com is powered by Experian, it allows users to take advantage of one of the best-designed mobile credit monitoring apps we've seen. The interface is attractively designed, easy to use, and provides full access to the same features as the website.

One feature that stood out was the integrated video section, which does a great job showing how to do everything from disputing a late payment to placing a security freeze on your account, as well as educating users on topics such as hard inquiries, revolving accounts, and the like.

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The Bad

  • Single-Bureau Reports and Monitoring
  • Monthly Refresh Rate

Single-Bureau Reports and Monitoring

Unfortunately, CreditScore.com only provides credit reports, credit scores, and credit monitoring from one of the three major credit bureaus (Experian). This means that customers will not have access to information from Equifax or TransUnion, leaving a large gap in their ability to accurately monitor their credit.

Monthly Refresh Rate

CreditScore.com only refreshes credit reports and credit scores once per month. This is not up to par, since many other companies in the industry offer weekly or even daily report refresh rates. 

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The Bottom Line

CreditScore.com is free to sign up for and offers FICO scores, a credit simulator, an education center, and a mobile app.

However, for those looking for an all-in-one comprehensive credit monitoring solution, CreditScore.com might come up a bit short. Its lack of reporting and monitoring from two out of the three major bureaus credit reports leaves a pretty big blind spot. Additionally, the company only refreshes scores once per month.

If you are interested in CreditScore.com's credit monitoring service, we recommend that you visit the company's website and/or contact the company directly to obtain more information. You should also consider reading several CreditScore.com reviews before you sign up for the company's service.

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2 Reviews

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M Fischer Jacksonville, FL

You get your 3 credit bureaus once for the fee of $9.95. after that you will be charged a monthly fee of the same, but have no more access to anything other the front page. Why the mo fee, it is misleading. I cancelled on 11-10-2013 and spoke with the Philippines, a guy who was not of good command of the English language. I thought to better follow with an email on 11-13-2013 and sure enough they claimed they did not have my cancellation - so they say. Their response left a lot open and this is one dissatisfied customer....Buyer BEWARE, you do not get what you want there.

7 years ago

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William Alexander Purcell, OK

They never answer your calls they put you on hold for 2hours or more at a time and you never get to talk to anyone I was trying to to them about my bill they won't let you cancel and they won't refund your money I believe they are a total scam so I have to get a lawyer to cancel and get my refund.

3 years ago

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