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MasterCard

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58 User Reviews

7.1

Overall Score

LAST UPDATED: January 19th, 2022

Mastercard has a very unique place in the banking and financial industry because the company is not the actual issuer of its services. Instead, MasterCard is more of a third party that helps banks or credit unions provide services to members. As a company, MasterCard is always innovating and working to improve the technologies offered. Over its fifty-year history, that spirit of improvement has led to some of today's most commonly used services, like Master Pass. Many banks and other financial institutions have trusted MasterCard to provide quality credit cards and services to help the members to have the best experience possible.

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The Good

  • Large selection of cards
  • Rewards programs
  • Mobile payment options

Large Selection of Cards

MasterCard's unique place in the financial industry as a provider and not an actual issuer allows it to offer a very wide selection of options. There are several credit cards available through MasterCard, which is a great benefit to potential MasterCard customers as most financial institutions only offer two to four credit card options. With all of these options, customers can find the card that will fit their needs best and then find a financial institution that offers that specific card.

Rewards Programs

The credit cards offered by MasterCard come in a very wide selection of options. One way that issuers and customers can customize the experience that they have with their credit cards is through the rewards programs. Since there are so many different card options, customers can choose what they want out of a rewards program. Available rewards include cash back, merchandise, travel miles, hotel vouchers, and more. There are also cards that have fixed reward earning categories and others that allow the customer to earn points through any purchase.

Mobile Payment Options

A popular new form of technology throughout the financial industry is digital wallet service, which is when the customer does not have to have their credit card physically present with them at the time of purchase. Instead, they can use their mobile device loaded with all of the credit card information and software necessary to make purchases. MasterCard has taken part in this innovation and offers several digital wallet solutions to its customers. Customers can use Apple Pay, Android Pay, Microsoft Pay, or Samsung Pay in conjunction with their MasterCard credit card. The company has also developed several security measures to make this new technology even more safe and convenient to use.

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The Bad

  • Issuers
  • Consistency

Issuers

The main issue that customers will face when trying to obtain a credit card through MasterCard is that the company is not actually a credit card issuer. This means that customers cannot obtain a card through MasterCard but have to go through a separate third party financial institution, whether it be a major bank or a credit union. MasterCard only offers its credit cards to those institutions, who then offer them to customers. This can create problems if a customer is a member of a credit union that does not subscribe to MasterCard credit cards because they will either have to settle for a different card or become a member of a different institution, which can be a hassle.

Consistency

Since MasterCard credit cards are offered all across the globe by a wide variety of carriers, there is little consistency in the services offered. MasterCard has set services and products that are offered through the company itself that cannot be changed by the provider. However, the exact terms and policies used in conjunction with these credit cards are different depending on who the issuer is for the specific card. Each company does things a little differently, making it difficult for customers to keep up with how their MasterCard credit card is to be used.
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The Bottom Line

Since Mastercard is not hindered by the typical limitations of a financial institution, the company can offer an even wider selection of card options. The company's rewards programs, security features, rates, and other features span a wide range that will fit most customers' needs in some way or another. However, the downside to MasterCard credit cards is that they are issued by a variety of other financial institutions, so customers will either be limited to the card that their bank or credit union offers or they will have to become a member of the institution that does offer the card they want.

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Star Rating

4.6

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58 Reviews

Review Breakdown

5 grade

74%

4 grade

14%

3 grade

9%

2 grade

0%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Anoushka Ahuja Lecanto, FL

Mastercard is accepted at all the locations all around the world. On my last trip to India I called them right before my trip gave them my travel dates and I told them that they will see charges on my card from India and they made a note on my account and were very pleasant to talk to

15 hours ago

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JCook00 Macomb, MI

MasterCard is ok except my APR is high and they will not lower it . I do not carry a balance but have to pay a monthly fee. If I close the account it could influence my credit score.

1 week ago

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Andrea Thomas Richland, WA

A few of our credit cards over the last couple decades have been MasterCards. They are being accepted more regularly which is great! In fact, my MC cards are typically the best in rewards! I love using them for every day purchases so I get the best rewards. No problems when talking with customer service either!

2 weeks ago

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Michigander101 Macomb, MI

MasterCard is in my purse! I have never had a problem with the company and like the fact that I can use my card everywhere when needed.

1 week ago

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letsgogreen12 Macomb, MI

I keep a Mastercard in my wallet for emergency purposes because Mastercard is widely accepted around the world. I like knowing I have back up support if needed.

1 week ago

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Luke Swierczynski Waterford, MI

Although Mastercard isn't as readily taken anymore especially since the Costco/Master card relationship ended. I still find myself using them because of the great rewards I'm offered at places they're accepted.

2 weeks ago

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JE

I use Mastercard via apple. I have no complaints. Their support is great for transactions. I had my card stolen once and they refunded me instantly

1 week ago

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Jmarsh Macomb, MI

I have had a MasterCard account for about 10 years. I like that MasterCard is accepted everywhere so I carry it in case of an emergency.

2 weeks ago

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roberto arcia Columbia, MO

I've had a MasterCard for the past 6 months now. I use it to build my credit, as I feel they have good systems set in place for rewards and customer service requests. Overall, my experience has been great MasterCard.

2 months ago

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Rustys777 Morganton, NC

Accepted everywhere, convenient and low fees. Customer service is friendly and helpful also. Highly recommended

2 weeks ago

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Sheen Rudder

Excellent benefits and one amaizing point system

3 days ago

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Doug Foerch Vernon Hills, IL

I personally have the AARP card through Master card. It comes with a cash back offer higher than other cards for restaurants.

1 month ago

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Dominick Pilli Woodbridge, VA

Their Cards are user friendly, and they work!

1 week ago

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Jaid Clark Yuba City, CA

Love my Mastercard, making payments is easy and customer service has been great.

2 weeks ago

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Verified Customer

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Harry ALLEN Williams Bainbridge, IN

I lower my credit card from 10,000 to 1000 because of fraudulent activity on my account. This was my idea not the card. I wanted to take my limit to 5000. They would not do it. Answer I missed too many payment. Checking on this, there were no late payments. I paid a few on line which took them a few days but their records show non late in over 36 months. Credit rating around 720, Have a loan for furnace and everything else paid off.

1 year ago

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Whimsigal48 Oklahoma City, OK

MasterCard falls on the side of scammers when you're hit. If my bank hadn't helped me I'd have been out almost $500!

1 week ago

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Zac Cannon Long Beach, MS

I have been using MasterCard since I first got a Credit Card. I have only had one issue where my card account was hacked. The customer service knocked it out before it got out of hand and made sure the funds were returned quickly. I did have to pay a small fee for the funds to get returned, but it was not anything detrimental to the account or my financials.

2 years ago

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kristin Gneiting Pleasant Grove, UT

We have the Venture One Mastercard. We received 0% introductory rate for 18 months which is longer than most introductory rates. We get unlimited 1.25 miles per dollar on every purchase we make each day. Some hotels we even get 10x the miles. This has been a trusted company for us through Capital One. I trust Mastercard and the security it gives me on all my purchases.

2 years ago

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Reese Pleasant Grove, UT

I have a MasterCard that I use for convenient purposes. They are accepted everywhere and I haven't been somewhere were I haven't been able to use it. Good interest rate that is manageable and even better if I can pay if off monthly. no annual fee, another big plus. Who hasn't had a mastercard and one time or another. They are another option of managing spending and convenience of pay.

2 years ago

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Eddie Rios Ogden, UT

Having a variety of MasterCard accounts, its hard to fathom american retail life without them . They are safe to use, economical, and service is always available. I can't see going anywhere with MasterCard.

1 year ago

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Mickey Mangum Long Beach, MS

I currently have a master card debit card. It works everywhere and just like they advertise. When I call for customer service they are polite and intelligent. I would recommend this to anyone.

2 years ago

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Anne Kimball Salt Lake City, UT

We use Mastercard for our business accounts at work and it's always been easy to adjust credit limits and get new accounts set up. We've never had an issue with submitting payments.

3 years ago

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Syl North Port, FL

I've been a MasterCard user for many years. It is accepted everywhere. My favorite card when I travel outside the US, because is more common in Europe continents. For security reasons, I call customer service to notify them that I will be using the card in another country and how long I will be there. The customer service is excellent.

1 year ago

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Ellen Morris Potomac, MD

I am loving my mastercard credit card through Apple! It is giving me great rewards and i love how reliable it is. I also really appreciate the no international fee mastercard offers because unlike competitors, they are widely accepted outside of the United States.

2 years ago

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Hannah Barth Tallahassee, FL

MasterCard credit cards have good perks and is easy to manage.

2 months ago

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MattB American Fork, UT

Several of my favorite credit cards are Mastercards. It’s a card and company I trust. I feel they value their cardholders and are committed to great customer service and reliability.

1 year ago

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Michelle Schow Saratoga Springs, UT

MasterCard is accepted at most stores and I’ve even used it internationally (just make sure to call and notify them if you are traveling so your card doesn’t get blocked).

1 year ago

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Rischelle Mikkelson American Fork, UT

We have a Capital One MasterCard and it is our credit card of choice. It is accepted everywhere we go. It is easy to use for travel, even International travel. I like their additional protection and services against fraud.

2 years ago

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Rushie Gregory Pleasant Grove, UT

My work uses MasterCard for our pay cards and I've only had good experiences with them. It's helpful that it's not a super long process to access card settings, and it's a secure system.

2 years ago

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nathan brewer Lehi, UT

My credit card provider just switched to MasterCard and I was very worried it wouldn't be as easy to use as my last card. I have found it just as easy to use and have not been denied anywhere I have tried it.

2 years ago

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L. Fowler Pleasant Grove, UT

I use my MasterCard for purchases at a clothing store that gives me cash back if I use it. I live that fact that purchases I would normally make are giving me gift cards to purchase things from their store.

3 years ago

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Jerry Klepadlo Brentwood, NY

I fly very often. Gaining points and converting those points to free flights is amazing and saves my family a lot of money.

4 years ago

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Richard Cunningham Sandys Parish, SA

As with any credit card - they provide a good service in terms of what I've used them for. I havent had much interaction with the service team but the rate is good and its easy to pay the monthly bill. I would recommend.

2 weeks ago

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Benjamin LeBlanc Dallas, TX

I couldn’t be more satisfied with my experience with Master Card enough. I’ve lost my card several times and each time their customer service has been outstanding.

1 year ago

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Virginia Rosenthal Pleasant Grove, UT

I use my MasterCard credit card for my health savings account. I've never had any major issues with the card. There was one time it didn't work so I called customer service and go the issue quickly resolved.

2 years ago

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Larson Riverton, UT

We have had MasterCard for a few months now and it seems like they’ve struggled getting things correct. I’ve had to spend a lot of time working out mistakes.

2 years ago

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Rathan Kumar Trabuco Canyon, CA

My mastercard works almost flawlessly, (save for a few locations here and there). Overall a great card that I can rely on.

1 year ago

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Myken Salt Lake City, UT

I have several MasterCard credit cards and love that they are accepted everywhere. It's a name I can trust and count on.

1 year ago

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Mike Ika West Valley City, UT

My company credit card is thru MasterCard. My biggest gripe is that Costco doesn’t take MasterCard. So annoying since I make lots of purchases there. I would give 5 stars if MasterCard was accepted in more places.

1 year ago

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Michelle W Coraopolis, PA

I have a Citizens cash back mastercard and it was the first credit card that I obtained. I have never had any security issues with this card.

2 years ago

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Eric Smith Riverton, UT

Love our MasterCard and we have never had any problems of any kind. Also, love that we can use it whenever we have traveled outside the country.

2 years ago

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Don Boren American Fork, UT

I had a Cabela's mastercard and I really enjoyed the rewards program for that particular card. I got good value for the money I spent on purchases

2 years ago

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Darrin Henry Pleasant Grove, UT

I love have a Mastercard for my Smiths account especially now since Visa isn't taken everywhere and I get valued benefits at my grocery store.

2 years ago

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Ron Durfey Pleasant Grove, UT

Love my MasterCard and the service I get from them. I have always been a big AE user but I now have become a loyal customer to MasterCard because of their support and fairness.

2 years ago

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April Lord

I have had no problem with them. If I ever had a questions about it, they were there to answer it.

4 years ago

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Janice Williams Baltimore, MD

Masterdard is the best for me if I have problems with anything . I call the company they help me.

4 years ago

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Joe Bateman Port Coquitlam, BC

Great travel rewards card. Used it for years and enjoy the benefits across the board.

11 months ago

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Jon Robinson Riverton, UT

MasterCard has always been dependable. It is nice to have a card that is accepted at most stores and retailers.

1 year ago

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Tony Riverton, UT

Use a Mastercard for work purchases and it's pretty much accepted everywhere. Customer service is also good with the particular card I have.

2 years ago

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Dave Ros Pleasant Grove, UT

I use the MasterCard brand for my HSA card. I have never had an issue with using the card. The processing of charges works well.

2 years ago