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7.6

Overall Score

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Sandy Deonarine Port Saint Lucie, FL

I’ve been with Mastercard company for a mighty long time I love that their security system for fraud is reliable their phone wait time is acceptable and I get points on every purchase I feel comfortable using Mastercard

2 years ago

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Jane Kelley Topeka, KS

I've had MasterCard through Direct Express for almost 10 years. It's been reliable and accurate. Transactions were posted very quickly. And access to list of transactions is excellent

2 years ago

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J B

I’ve had a Mastercard for many years. The interest rate is kind of high considering my credit score is 840. I get points for purchases that can be used to get gift cards. The customer service is good. Disputes for unauthorized charges or fraudulent use are dealt with in a timely fashion.

2 years ago

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Rebekah Cothren Fleetwood, NC

I have several cards in my wallet and I probably use this one the most! I always know it’ll be accepted no matter where I go. Good fraud protection and great customer service!

2 years ago

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Kaylee Lapinskie Foley, AL

I have been a customer for many years. Always great experiences with their customer service when we are traveling and have a card expedited due to a scratch. They are quick to notify us if they see any type of fraud issue.

2 years ago

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Khadija Kachwala London, ON

I've been using MasterCard since years now and have no complaints. Most of my cards with the company have some form of rewards or cashback available so more value for me! Keep up the good work!

2 years ago

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Jaelyn Morris Havana, FL

I have never had any problems with my MasterCard. I like that on several of my cards I can get cash back rewards with certain purchases to get discounts later. I would apply for more Mastercard credit cards if I needed them.

2 years ago

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Judith Czerniak Loveland, CO

My experience using Mastercard cards through my credit union has been positive. Fraudulent use of my card was discovered quickly and the matter cleared, without detriment to my credit.

2 years ago

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corrinna oandasan Kailua-Kona, HI

loved that it is excepted everywhere so that gives me a peace of mind when ever I use m card. if I have a concern my preference is to use the online services that seems to be the ffaster way to go

2 years ago Edited February 9, 2022

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Michael Surber Memphis, TN

I love that Mastercard can be used just about anywhere some places don't accept them but that's very few. Customer service can sometimes be a pain depending on what representative you get other than that they are a good company to go through.

2 years ago

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Karen Torino Tallahassee, FL

I have had my mastercard for about 2 years and i've never had a single issue with it. The benefits are quite nice and customer service has always kindly answered any questions I had.

2 years ago

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Luke Swierczynski Waterford, MI

Although Mastercard isn't as readily taken anymore especially since the Costco/Master card relationship ended. I still find myself using them because of the great rewards I'm offered at places they're accepted.

2 years ago

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roberto arcia Columbia, MO

I've had a MasterCard for the past 6 months now. I use it to build my credit, as I feel they have good systems set in place for rewards and customer service requests. Overall, my experience has been great MasterCard.

3 years ago

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MattB American Fork, UT

Several of my favorite credit cards are Mastercards. It’s a card and company I trust. I feel they value their cardholders and are committed to great customer service and reliability.

4 years ago

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Michelle Schow Saratoga Springs, UT

MasterCard is accepted at most stores and I’ve even used it internationally (just make sure to call and notify them if you are traveling so your card doesn’t get blocked).

4 years ago

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Rischelle Mikkelson American Fork, UT

We have a Capital One MasterCard and it is our credit card of choice. It is accepted everywhere we go. It is easy to use for travel, even International travel. I like their additional protection and services against fraud.

5 years ago

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Rushie Gregory Pleasant Grove, UT

My work uses MasterCard for our pay cards and I've only had good experiences with them. It's helpful that it's not a super long process to access card settings, and it's a secure system.

5 years ago

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nathan brewer Lehi, UT

My credit card provider just switched to MasterCard and I was very worried it wouldn't be as easy to use as my last card. I have found it just as easy to use and have not been denied anywhere I have tried it.

5 years ago

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L. Fowler Pleasant Grove, UT

I use my MasterCard for purchases at a clothing store that gives me cash back if I use it. I live that fact that purchases I would normally make are giving me gift cards to purchase things from their store.

6 years ago

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Banson boy

I've never have any issues with their cards, so curious why people rate it quite low for all that matter simply.

7 months ago

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Kalume Ibrahim Miami, FL

This is the best payment method I have ever used in transactions without fear because it's secure and quick.

8 months ago

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Joseph Tempe, AZ

I have 2 mastercards, I love my mastercard, its accepted everywhere and I never had any problems. Great card to use and have

1 year ago

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larry

A good credit card that can be used anywhere but as with most credit cards the rates are high and it is best to pay them off each month

1 year ago Edited February 14, 2023

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shirell West Haven, CT

i can use it anywhere and it doesnt subract what i dont have so im not charged later for having not enough funds awesomeeeee

2 years ago

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Jerry Klepadlo Brentwood, NY

I fly very often. Gaining points and converting those points to free flights is amazing and saves my family a lot of money.

7 years ago

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Stephanie M. Oceanside, CA

I had an issue with possible fraud about a year ago. MC was easy to get a hold of they listened. They took care of the issue within a timely manner.

9 months ago Edited February 20, 2024

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Maria Feliciano

I’ve been using MC over the last 30 years, my loyal friend, always available . Great APY /APR % Excellent customer service

11 months ago

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Janery Astacio-Marrero

One of the aspects I appreciate the most is the robust security measures in place. I feel confident in the safety of my transactions.

11 months ago

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Derwin Courtney Glen Allen, VA

I have a mc credit card I use it most every where I go. Never had a problem with them. They protect my card from spammers I highly recommend Master Card

1 year ago

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Guy Honolulu, HI

Had Mastercard before USAA a switched to visa Was very happy with it and was accepted at a lot of places Had no trouble when I used it in other countries

1 year ago

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Robert Horn II Pahrump, NV

Always good to have several credit cards on hand. Good benefits and no annual fee. I use my master card for specific purchases where I can benefit from the 3% rebate.

1 year ago Edited August 1, 2023

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Rosemarie Castro

The best card. I have been with them for more than 20 years and I do not regret it. Customer service always resolves and quickly. It is a very secure card.

1 year ago Edited June 5, 2023

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A White South Bend, IN

I've had a Mastercard for more than 20 years. It's accepted everywhere and I've been able to find fee free cards more easily with this company than others.

1 year ago

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Lisa perry Mount Pleasant, MI

Love MasterCard very easy to use without hassles from stores not accepting them. I have been using MasterCard about 10 years very good and quality card

1 year ago

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Betty Mount Pleasant, MI

IT IS EASY TO USE WHEN SHOPPING FOR GIFTS OR FOOD. THEY ARE WILLING TO WORK WITH YOU WHEN YOU ARE IN TROUBLE. IT IS EASY TO GET YOUR BALANCE WITH A PHONE CALL.

1 year ago Edited April 25, 2023

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Gumby Rowland Heights, CA

I dont use MasterCard as much as other cards as sometimes I have had merchants not accept it like they do, say visa. But overall the company has good customer service and I have never had an issue that could not be resolved.

2 years ago

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a j Roswell, GA

It's nice to know I can use MasterCard instead of cash. I know that if I have any issues with my purchases they will assist me in fixing the issue. Customer service is great!

2 years ago

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Mary Ellen Lee Gilbert, AZ

I love my MasterCard! We get a lot of benefits, the customer service is great, and they are so proactive with suspicious activity. We have no complaints!

2 years ago

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Rick Gore Canton, GA

Great card when you are either just starting out on credit, or rebuilding credit. I have had multiple MasterCards and have always found their customer service to be quite good. The best part is they are accepted everywhere.

2 years ago Edited November 8, 2022

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Patsy Mann Alexander City, AL

Have gotten great service with them. Staff is always very helpful, friendly, respectful of my problems always ready to go to all lengths to help me. Very understanding when problems occur.

2 years ago

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Stoney Blazer Republic, MO

It's a debit card and I'm finding that it is no l9nger supported by a majority of services. What started as convenient has become very inconvenient. I used it for auto pay bills and auto pay is no longer supported al9ng with several other options.

2 years ago

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Sheryl S. Toronto, ON

While I appreciate that Mastercard is accepted almost everywhere, including Costco, I am annoyed that Costco purchases only every qualify for the lowest reward points on every Mastercard reward card. It is very surprising that the Costco Mastercard is no different.It is my understanding that this is because of the way Mastercard categorizes Costco and not the way the rewards programs are structured.

2 years ago

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Kara Wain Bonifay, FL

MasterCard allowed me to open a credit card easily and helps me keep track of my score and balances. Any issues I had were quickly helped and dealt with from employees.

2 years ago

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Trisha Ross Shelby, MI

My husband and I Mastercard with our credit union and had never had any issues with it. I lost it once and they cancelled it in a timely manner. Wonderful Customer Service.

2 years ago Edited March 2, 2022

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Vy Ha Tallahassee, FL

Very convenient to transfer money back and forth to and from my account. The bank also made it a point to not charge me for tra as actions I did not authorize and I got it fixed in a timely manner

2 years ago

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Ron Thurgood Denver, CO

This is a target mastercard. I like the 5% discount on purchases in store. I don't tend to use this card outside of store except for some reoccurring payments to some vendors.

2 years ago

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Moses F. Chandler, AZ

MasterCard is a trusted name throughout the world. I have full confidence in their services and customer support. I use the card & services with great satisfaction.

2 years ago Edited January 21, 2022

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letsgogreen12 Macomb, MI

I keep a Mastercard in my wallet for emergency purposes because Mastercard is widely accepted around the world. I like knowing I have back up support if needed.

2 years ago

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Richard Cunningham Sandys Parish, SA

As with any credit card - they provide a good service in terms of what I've used them for. I havent had much interaction with the service team but the rate is good and its easy to pay the monthly bill. I would recommend.

2 years ago

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Benjamin LeBlanc Dallas, TX

I couldn’t be more satisfied with my experience with Master Card enough. I’ve lost my card several times and each time their customer service has been outstanding.

4 years ago