Name: Capital One
Rating: 4.4

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Teresa Taylor FL

I have had a Capital One card for years good customer service

1 year ago

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Angie Smith Price, UT

Capital One was great until a payment was late. Then the fees became astronomical.

1 year ago

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Michael Bacon Vancouver, WA

A company that leads the way to exploitation! Seems to aggressively offer credit to people who can't afford it. They should be ashamed of themselves.

1 year ago

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Susan Heyduk Philadelphia, PA

Awesome company love the rates! Been with company for years.

2 years ago

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Sandee Atherton Pompano Beach, FL

So far so good...no complaints. Payments are easy to make per phone..

2 years ago

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James A Crawford jr Akron, OH

They are very good to the customer and your billing is detailed

2 years ago

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Anastasia Robinson Saraland, AL

It takes too long for my payments to process and if I make more than one payment one is always getting refunded and never shows in my account 😒

2 years ago

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Melissa Samoraj Miami, FL

The first time I had a dispute they took care of it immediately.

2 years ago

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Heather Webb Huntington, WV

I had horrible experience trying to submit payments. Due to errors my account was canceled without receing an option to try to fix my issue

2 years ago

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Franco Fardales Jonesboro, AR

Best card I've had so far and lots of benefits including cash back

2 years ago

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RLuff Tucson, AZ

Great customer service. Easy and convenient app for smart phones.

2 years ago

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lawnguy69 Howell, MI

Love the Savor card for 3% back at restaurants, and now grocery stores too.

2 years ago Edited January 26, 2022

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Sheena

Love capital one. Just wish there was a way to roll multiple accounts into one payment

2 years ago

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Michael Leslie Flint, MI

My longest credit card to date. I just wish the rates reflected the length of our relationship.

2 years ago

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Rosita Khalehpari Winnetka, CA

Professional people! I get text messages if something is wrong.

2 years ago

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Jennifer Wasilla, AK

They have been very professional and courteous with anything I've ever needed

2 years ago Edited January 1, 2022

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Dixie St. Petersburg, FL

This is my favorite card, and has the best customer service!

2 years ago

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Kaela Tallahassee, FL

I love that everytime I shop, it’s helping improve my credit score.

2 years ago

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Chris Billings, MT

Awesome customer service great rates easy to use app top notch!

2 years ago

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Senioragent1 Dallas, TX

I love my capital one cards and the rewards I get. Great customer service!

2 years ago

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Janet Lucas Ellicott City, MD

Best Credit Card with tons of benefits I have used my card for over 20 years

2 years ago

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Miller Clarksburg, MD

Capital One makes it very easy to use their banking app. It has a lot of useful features.

3 years ago

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Brittney Veillon Denham Springs, LA

Good service and has a real quick service unless you are on the phone with them and some people are rude.

3 years ago

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Swedish_queen Cheyenne, WY

I have only had good things to say about Capital One! They have great customer service!

3 years ago

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Nick Hansen Eagle Mountain, UT

Love the marketing campaigns on TV from Jennifer Garner to Taylor Swift, but don't love the high interest rates.

4 years ago

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DeeDee G. Laplace, LA

The only issue I have is that the money card cant be hooked up to venmo like the regular card can.

4 years ago

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Customer Saratoga Springs, UT

Super fast approval process. Balance transfers very easy and customer service is top notch!

4 years ago

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Barry Henline Logan, UT

Customer service and online access is good. Fees and overall experience has also been good.

4 years ago

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Eric Mapleton, UT

Excellent customer service and the Capital360 App is simple and intiitive! Would reccomend highly!

4 years ago

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Cindy Bailey Lehi, UT

They just switched me over there and so far I like the warnings and alerts. Easy to navigate app

5 years ago

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Rob Whipple Mesa, AZ

Website is easy to use. Sometimes have to wait to get through to customer service on the phone.

5 years ago

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Tom Pleasant Grove, UT

They have so many options and so many rewards programs. Something for everyone.

5 years ago

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Deja Barnes Woodland Hills, CA

Would like it if the fees were not so high. Almost impossible to pay off credit card because of fees.

5 years ago

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Sheena Eureka, MT

Great Travel rewards with this card. Great customer Service as well.

5 years ago

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Joerly Concepcion Mercedes Miami, FL

The mobile app is a nightmare to log in. And the credit cards are awful.

4 months ago

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Ed M. Los Angeles, CA

They need to learn how to report to all three bureaus

8 months ago

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Andre Cummings

The company is very customer oriented but intrest is too high

4 years ago

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Krystal Shannon

Hard to work with, will not raise your credit limit no matter how good your credit is

4 years ago

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Karina Aguilar Managua, MN

I have great a credit score and good amount fi money but they did not approve me for a credit card

4 years ago

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Iva Welker Smiths, AL

They delivered on customer and the rewards.

4 years ago

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John Pcola

Increased my Credit Limit without my requsting it

5 years ago

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Maxine Opperman

The high interest rate renders this company less than preferable in general.

5 years ago

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Wendy Detky Warminster, PA

Not very pleasant. Can't get to humans in customer service. Cant get increase in limits.

5 years ago

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Nolan Tallett Honolulu, HI

Great customer service, just paying by phone is high.

5 years ago

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Robert Miller Endicott, NY

Use in various settings over a period of about 5 years.

6 years ago

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Juan Garcia El Paso, TX

Great card, good service and trustworthy company

6 years ago

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Ken Rae Truckee, CA

No problems, easy to make payments, overall happy.

6 years ago

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Rob Milwaukee, WI

a good balance of low interest and perks

6 years ago

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robert brimley Coldiron, KY

They been very helpful.nice thoughtful and understanding.

6 years ago

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Spartacus Tulsa, OK

Good security; they have twice caught fraudulent charges.

6 years ago