Name: Q Link Wireless
Rating: 4.0

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John M Ryan Fort Smith, AR

All very good so far. Have need of a new cell phone , but there were nothing available on web site when I last checked.

3 years ago

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Laurenlove Dallas, TX

Thank you for your services, without the services from qlink I would have not been able to make phone calls to make my son's Dr appts

3 years ago

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Trudy M Torres Honolulu, HI

The most important thing QLink does is not bug me!!! Renewal is somewhat easy! I usually text more then I talk. At my age friends are few!

3 years ago Edited August 3, 2022

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Robert Lippert Los Lunas, NM

I have been very surprised with the service from Q wireless it has been working with out any problems so far and I recommend it to everyone I know.

3 years ago

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Christina Hill Port Arthur, TX

Best service I have come across so far. The internet service could use some improvement but other than that the service is very good!

3 years ago

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Angel Yaeger Phoenix, AZ

I think it's awesome that I'm able to have a great cellphone that I wouldn't be able to afford otherwise due to my limited income.

3 years ago Edited April 4, 2022

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Damon Urban Minneapolis, MN

I like that you offer life line phone service. I don't like that I've been waiting on my free tablet for almost 2 years.

3 years ago

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Jean Jones Elkhart, IN

I like my cell service. I tried to get a new phone on a payment plan after I had purchased one but the company would not let me.

3 years ago

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Beverly Vansuch Houston, TX

Excellent customer service, wasn't expecting tablet - was delighted when it arrived!. Will recommend

3 years ago

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Daniel Schonberg WI

It's good when you can't afford a phone and need to call your Dr, or pharmacy and stay in touch with someone. Thank you!!

3 years ago Edited August 2, 2022

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Tammy Bright Lexington, KY

Though the connections are bad at times, it’s still good to have a phone service in case of emergencies.

3 years ago Edited July 5, 2022

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Joshua Scully Houston, TX

I would have give it 5 stars if my Hotspot worked! My mom is with QLink and her Hotspot works everyday. Mine only worked for 1 month.

3 years ago

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Earl Brooks Eden Prairie, MN

So far so good, although there have been a few occasions where the signal has not been good. But overall I don't have any complaints.

3 years ago Edited June 1, 2022

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Christopher Douglas Weehawken, NJ

It has limited range on it . My phone only works if I’m three miles of the town of potsdam Ny. I live 5 miles from town

3 years ago

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Lori A Lawrence Kokomo, IN

Talking is great! Internet I sometimes have problems with! You will be right in the middle of doing something and it goes back to my app page!

3 years ago

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Brandon Holcombe Dallas, GA

I love how Q Link Wireless offers me they always on bundle plan free of charge to help get me through these trying times with the pandemic

3 years ago

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Miriah Wright Horse Cave, KY

What I like about this service is that being a family in need q Link has provided me with good service that doesn't cost me my pocket.

3 years ago

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Michael Ollison Philadelphia, PA

It's very good service with no stress yall are a blessing and I appreciate it so much thank you coming from Michael AKA skiebo Philly 💕

3 years ago

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Sheila M Princeton, NJ

Q link replaced a damaged sim card and a sent new one fast. Customer service was very professional. Service works well for me. Sheila M.

3 years ago Edited February 4, 2022

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Joyce Davis Twinsburg, OH

There are a lot of "dead zones" in my area where I either lose a call I am on or I cannot call at all. When I am able to call it is very clear which I like.

3 years ago Edited March 1, 2022

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Misty Pritchett Woodstock, GA

For the most part its great. I have some issues sending and receiving texts sometimes but its free so I can't complain. 😁

3 years ago

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Gustavo Diaz The Bronx, NY

I like the facts that I get a free tablet on the other hand is very slow and with low capabilities. I am also getting lots of spam and advertising.

3 years ago

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Beth Ann Lewis

It is easy to stay connected to my loved ones. Was great that I could keep my old phone number and phone. Thank you for your service

3 years ago Edited February 4, 2022

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George Winkelman Windber, PA

Service is very needed and appreciated thank you for this service hopefully it doesn't get downgraded in future

3 years ago

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Bernadette Kubacki Reading, PA

Like it because it helps out with a free phone and no payments to make and it just helps out all around good to have

3 years ago Edited September 1, 2022

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Suryakant Patel Duluth, GA

Very good service 👍 I am your customer FROM 2016 ,some problems seen But already solved by customer service, 👍 Thanks to qlink team

3 years ago

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Joe Balnites Canton, OH

It works great most of the time. But it has its moments. Example sent a text message they never received and or getting it days later

3 years ago Edited March 1, 2022

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Robert Lee Williams,Jr. Philadelphia, PA

I'm so happy that I finally got my phone unlocked and activated. Now I can make phone calls and search the internet too!

3 years ago Edited October 13, 2022

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Cf Eldridge Tifton, GA

It's OK unless you have to call their office. Instead of Telemarketers calling you, they are on the line trying to sell you something before you can speak to a representative of QL. I tried to call twice this morning, and I still haven't been able to talk to anyone at Q-Link.

3 years ago

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laurie keefe Syracuse, NY

If I could give 0 stats I would. Have had terrible experience with this company. My phone only works if I am near wifi. Called several times about this problem and still no resolution. On hold now for over 40 minutes. Canceling and going elsewhere. Dont waste your time

4 years ago

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Jennifer Mount Vernon, WA

Was supposed to receive a free tablet around June that never came? I did receive a manilla envelopes with what looked like a receipt and order of some sort around that time. Not long after this I read an article that explained how their business site in Florida was raided by the FBI. So I can only assume that's why my tablet never came???

4 years ago

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Dolie Lo Rochester, MI

I like that it's free. I haven't used my phone in months and it's still on. I went on the website and they had phones for $25.95 and I ordered it and the charged me 69.95. For a cheap alcatel. I requested a shipping label to return the phone over a month ago and still have received nothing!

4 years ago

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Michael walsh Phoenix, AZ

I ordered a phone back on March 25th it is now July 30th 2021 and they still have not sent this order out I have called emailed them I get the same answer they don't respond at all to any of my emails the only answer they have given me thats true is they have no idea when it will ship out but soon I have been told this for months now and its old

4 years ago

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Leslie Creech Cumberland, KY

I order a cellphone a month ago and I still haven't received it I have ask for help from them they just give a run around when I type my tracking number it says that its delayed at a ups port in Lexington ky damaged I'm not impressed with the company at all I wont never recommend them to no one buyers beware....

4 years ago

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Roger Datt Fort Valley, GA

Customer service put me on hold for 2hrs. And told me after midnight to restart my phone. I did and still got no Data. I can't use GPS or check my email unless I have wifi. THEY LIED TO ME about data. That new tablet is CHEAP TRASH AND THE SIMS CARD IS TOO.

4 years ago

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Ronald L Webster Houghton Lake, MI

They are untrustworthy and they lie to there customer and will put you on hold for over 3 hours after being told that your call will be answered in 1 minute, they never return calls or answer your emails that suppost to be answered with in 3 business days, I'm still waiting for answers, still on hold after 3 hours of waiting

4 years ago

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Pat kir East Berlin, PA

The worst of the worst. Has so far taken me 13 hours try to cancel my account. They continually give me a runaround. I have spent two days on this. Stay away. Not even close to being amazing. I had no opportunity it is already listed this way

4 years ago

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edwin lugo New York, NY

FREE service COSTS TOO Much! The phone and SMS work great but the LTE is Horrendous more over non existent. The speed test shows a terrible 48KB not even one MB, worse than dial up. Free Unlimited Data is a myth.

4 years ago

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Alexis Hamilton Scottsburg, IN

Mobile data quit working after my "monthly refill". Apparently several people are also having this issue. I switched to a newer phone than can handle 5g. That didn't work. I spent all day attempting to resolve the issue with a representative to no avail. If not solved soon, I'll have to find another company.

4 years ago

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Jessie D Pittsburgh, PA

I bought the $30 unlimited data, and minutes on Dec 21, 2020 . They stopped my unlimited data service for high data usage on Jan 3, 2021... when I bought unlimited data.. how does that work.. I'm never coming back to that again..

4 years ago

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Gina Cooper Prairieville, LA

RUDE CUSTOMER SERVICE!!!!!!! WHEN I ENROLLED IN AUTO REFILL TO SAVE 5.00 A MONTH AND TOOK A SCREENSHOT TO MAKE SURE I DID THEY STILL CHARGED ME 30.00 AND WHEN I CALLED CUSTOMER SERVICE SUPPORT TO GET THIS FIXED I COULD BARELY UNDERSTAND THE LADY AND SHE WAS RUDE RUDE RUDE!!!! THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED IN A LONG TIME!!!!!!

5 years ago

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T

Hi they are slow when you have to call. Stayed on the phone for one hour. The woman kept talking attempting to want me to keep their service after I told and asked her to please cancel my service. Lots of background noise. She would not listen to me and I could not understand what she was saying. She was doing way too much.

5 years ago Edited May 30, 2024

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Davidc Lewis New York, NY

I love Q link is a wonderful services The Internet is wonderful The service is great I love using Q link talking on the phone all day long

2 years ago

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tonya pratt Detroit, MI

I tried to get this service that provides a new phone but I got a sim card kit not sure why couldn't get a new phone as offered unless I misunderstood the services but other then that I'm satisfied thank you

3 years ago

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Freddie Bostic Las Vegas, NV

Good Calls and texts i just wish my data was faster then what it is at times it has good moments but overall could use a boost in speed. over then that good service.

3 years ago

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Jody Hester Olathe, KS

Of course what I like best is it's free service is pretty good most places what I don't like about it is I can't take my SIM card and put it in a different phone

3 years ago

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Donny Davenport Whitley City, KY

So far so good works great but wifi gets little slow sometimes can't use the hot spot to connect to my smart tv outher then that I have no complaints

3 years ago

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Hamid Afghan Seattle, WA

Your company is so helpful for me and my family. This made me use my money for my children school and food. I’m so grateful for that. Thank you!

3 years ago

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Antonio Colon Las Vegas, NV

This phone line is life saver, especially qith the state of our economy. Saving money on cell service has really helped. Thank you!!!

3 years ago

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Kevin Christensen

I like that I can email, like before; I HATE having Safe Search forced on me, and would VERY MUCH like it removed.

1 year ago