GreatCall

• Pricing Options
• Easy-to-Use Design
• Smartphone
• Flip Phone
• 5Star Urgent Response
• Link App
• Customer Service

Pricing Options

Service can start as low as $14.99 for 250 minutes for the Lively Flip or Jitterbug Smart2. Customers can purchase an unlimited talk and text plan for $39.99 per month. If you want more unlimited, you can try the talk, text, and data plan for just $40 if you include health and safety services. 

You can also buy minutes, texts, and data separately. The pricing scale starts at $14.99 for 250 minutes, $3.00 for 500 texts, and $2.49 for 100 MB. The highest usage amounts available for purchase (besides the unlimited plan) are $29.99 for 2,500 minutes, $10.00 for 2,500 texts, and $15.00 for 2.5 GB.

All plans include call waiting, caller ID, long distance, and roaming. Plus, GreatCall has no annual contract, so there are no cancellation fees. The Jitterbug Smart2 costs $149.99 and the Lively Flip costs $99.99.

Easy-to-Use Design

All GreatCall phones have an intuitive, easy-to-use layout for those that may be less comfortable with technology. If you’ve never had a cell phone or are looking to upgrade to a smartphone, a Jitterbug Smart2 is a great step.

Smartphone

The Jitterbug Smart2 is designed to be easy to use from the moment you turn it on. With an ultra-modern look, the Jitterbug Smart2 has been specially designed with GreatCall's signature simplicity. New Voice Typing combined with a bigger, 5.5-inch screen makes writing emails and texts effortless. Additional features include the following:

• Simple menu organized in a simple list
• Large icons and text
• Voice typing
• Usage meter that tracks minutes, text, and data
• Front and back cameras
• Optional health and safety features

Flip Phone

The Lively Flip offers customers the feel of a traditional home phone with the added benefit of cell phone mobility and convenience. With a larger screen, bigger buttons and a long-lasting battery, it has been thoughtfully designed to be a cell phone you’ll enjoy using every day. Some features include the following:

• Large, brightly-colored screen
• Big buttons with backlit keypad
• Built-in camera
• Powerful speaker for loud and clear conversations
• Reading magnifier with LED flashlight
• Optional health and safety features
• Amazon Alexa

5Star Urgent Response

5Star Urgent Response Service provides easy-to-use and reliable access to IAED Certified 5Star Agents who will confirm your location, evaluate your situation, and get you the help you need. Trained in CPR and other emergency procedures, they can assist you with any uncertain or unsafe situation, 24 hours per day. So whether you’re lost in an unfamiliar part of town, walking in a parking lot at night, or experiencing a medical issue, 5Star Service can help. 5Star Service is available on all GreatCall cell phones.

Link App

You'll receive the GreatCall Link app with a GreatCall preferred or ultimate health and safety package. By launching GreatCall Link on a smartphone or accessing it through the web, family members and caregivers can view phone status and check on the well-being of a Jitterbug Smart2 or Lively Flip user. The app dashboard shows whether the device is on and fully charged.

Also, GreatCall Link will deliver push notifications if an emergency call is ever made to 5Star. The included locator service allows 5Star agents and approved contacts to view the user's location on a map with enhanced GPS technology.

Customer Service

GreatCall does not outsource its customer service to third parties. All GreatCall customer service and emergency service agents are based in the USA and receive extensive training. The award-winning, patient customer service team is here to help you with health and safety forms, product and service questions, and anything else you may need.

• Additional Safety Cost

Additional Safety Cost

Health and safety services on GreatCall phones are an optional service. If you are thinking of getting this service for an elderly loved one, be aware that the health and safety service does come at an additional cost to the cell phone service. GreatCall’s 5Star urgent response (medical alert) system starts at $19.99 per month. The Health and Safety Packages can go up to $34.99 per month for the ultimate package, which includes 5Star urgent response, the GreatCall link app, personal operators, a MedCoach, urgent care to talk to nurses and doctors, wellness calls, and free product replacement.

The good thing to note is that if the users keep their cell phones on them, a health and safety package can completely replace any current medical alert product they may also have. Customers can also save money on minutes when purchasing a health and safety package with a phone plan.