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Q Link Wireless

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7.1

Overall Score

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Gypsy Moon Elkins, WV

I really needed this phone and the unlimited service to help me keep up with all my Doctors and appointments. I'm disabled with a lot of health issues. Thanks Qlink!

1 year ago

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John Hause Seattle, WA

The service is ok. However i continue to get messages saying i have not used any of my talk of text minutes or data. Im told i have unlimited but if i use too mush data i am cut off completely.

1 year ago

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Lee Osborne Atlanta, GA

I am very pleased with QLink services, at first i had difficulty but it may have been from my own doing, but i have great service now

1 year ago

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Ken Chamberlain Columbiana, OH

I keep getting emails saying I'm not using my service but I have been using it everyday! Improvement of your tracking of service usage would be helpful.

1 year ago

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Jay Nicholas Mohave Valley, AZ

Should offer a phone with service not just a sim card. I had card mailed to me bit could not find a compatible phone to use for over 3 weeks. Customer service was helpful but could not solve my issue.

1 year ago Edited January 17, 2023

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Kelsey Brooks North Tazewell, VA

i love my service with qlink. i got to keep my own phone and my own number! the only downside to qlink is no hotspot but other than that it's great!

1 year ago

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Alicia Lipsey Detroit, MI

I left Q Link for a couple years, be very bad decision. I had nothing but trouble and I'll leave it there. I'M BACK TO STAY. GOD BLESS Q LINK. I will not be leaving again.

1 year ago

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Matt Berube Attleboro, MA

I like that I was able to keep my phone and just replace sim card. When I got my sim card I installed it and had service.

1 year ago

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Casey McClain Vienna, GA

As an older adult it gives me security to know that regardless of my location I have access to someone for emergencies or needs of all kind.

1 year ago

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Saddiyah Shepard Fairhope, AL

I like the staff at Qlink but the service is kinda poor .My phone is always breaking up ,no one can hear me on the other end of the phone.

1 year ago

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Uniquely Me Clearfield, UT

I really enjoy this service. I'm able to keep in touch with family and friends as well as keep appointments and do important things.

1 year ago

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Allyx Hilterbran Blanchard, OK

The data and service is slow in rural areas. Also, it has been used since I got the service and activated it but it still emails and says I will lose my benefit if I don’t use it.

1 year ago

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Thomas Richardson Oklahoma City, OK

I don't have many complaints. It's been good service overall. However, if you say unlimited data, it should be unlimited data. Not unlimited until you hit x amount.

1 year ago

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Mark Dillard San Angelo, TX

Some times I lose signal and it would be nice to have more data cause sometimes it doesn't last the entire month but other than that it's a very good service.

1 year ago Edited May 2, 2023

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Zipporah Morris St Louis, MO

I enjoy my service with Qlink Wireless. It’s been a saving grace to have a cell phone that meets my needs and of course my financial budget. Thank you!

1 year ago

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Cher Atlanta, GA

I like the benevolence of the QWireless program that allows low income individuals to have a much needed method of communication.

1 year ago Edited May 2, 2023

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Jennifer Franklin Louisville, KY

It was ok for free service but I never got the unlimited data so it needs a large review. I also do not know if it keeps records of phone calls and messaging for court records

1 year ago

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Phillip Chumley Harrodsburg, KY

I like the fact that I don't have to pay for it that internet speed is pretty fast and I'm always able to find what I want it's been a pretty good experience so far

1 year ago

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Amarie Waters

I like everything about the service except for when I text someone it doesn't show the number I ported over it shows the number y'all gave me at first.

1 year ago

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Sandra Natta Johnstown, PA

Very good service and can't beat the deals and features. One thing, that is that sometimes making a call it will come up networks busy but overall it is great.

1 year ago

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Noelani Vida Kea‘au, HI

I like that it's free. And not a bill. And my dislike is the reception. I'm having a hard time getting service. My calls are being dropped, and it will not let me call out. Very frustrating

1 year ago

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Susie Godfrey Pearland, TX

SO FRUSTRATED WITH QLINK PHONE SINCE OCTOBER 16, 2022. RECEIVED MY REPLACEMENT PHONE AND I CANNOT ANSWER INCOMING CALLS. I HAVE RECERTIFIED WITH NO LUCK TO GET TO TALK TO ANY SUPPORT PERSON. BTW, I REFUSE TO PAY $1 TO JUST ANSWER, WHEN QLINK HAS ALWAYS ANSWERED MY QUESTIONS. I CANNOT ANSWER MY PHONE, WHY? I HAVE NO GREEN SLIDE, WHERE DID IT GO!!! I GET A COMPLETE BLACK SCREEN. IT IS NOT AMAZING! WHERE DID THAT WORD COME FROM. ARGH!!!!

1 year ago

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Donna Tresp Chicago, IL

I am grateful to have a phone that I don't have to pay monthly bill and I have the same options and usage as I did before

1 year ago

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Sharri Miller LaFayette, NY

Internet lags pretty bad. Even when I'm on WiFi. I try using everything I can on the phone when I leave town,seems only time any of the service works.

1 year ago

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Efrem Villareal Laguna Hills, CA

The phone's that you guys gave me suck. There very slow an it gets annoying especially for a person like me , who is bipolar an also have C.H.F. Conditional heart failure. I'm not trying to sound ungrateful I but I'm really get aggravated we're it messes up my day.

1 year ago

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Deborah Borst Hanover, PA

In this day and age and being on disability and tight funds and grateful to be able to have a phone that works the service that helps and is reliable thank you very much p

1 year ago

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Lea Callicoat Bellefontaine, OH

The whole experience overall thus far has been stress free and wonderful without a doubt I would and have told friends. Thank you,

1 year ago

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Holly Perdue Lawrenceburg, IN

The call center is automated not a real person ...personally elderly like live speaking people get points across better....with automated they hang up if you can't say the correct response 😭😠😭😠

1 year ago Edited December 1, 2022

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Carmen hines Grand Rapids, MI

I like the service. Just not the phones i buy. I’ve bought 2 from Qlink and one didn’t work when i received it and the other stop working after a week.

1 year ago

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Mario Puzo The Bronx, NY

The service is decent, the internet has ok speeds, the phone calls are clear. For a free phone you really can't complain. Best free phone I've ever had hands down

1 year ago

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Terry Glenn Quitman, TX

I've been with you for a long time, and I can count on always able to call when I need to get a hold of anyone . Ps my phone is broken and I need to get a new one

1 year ago

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Angela Bell Houston, TX

It would be better if had Hotspot. The unlimited plan has done me good only when I had Samsung phones now if it's another brand like Blu it would glitch real bad .

1 year ago

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Quana Coombs Abilene, TX

I like the fact that any time I have had to speak with anyone to fix something or problem solve, I have had them speak to me very professionally and a.

1 year ago

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DeAnn Mouse Irving, TX

Qlink service is Good in town wise but no signal out in the Country (the woods) and unlimited data is great to have! But to upgrade cost a little too much is the downfall.

1 year ago

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Joe Mendez Weslaco, TX

Nothing just need a newer phone thanks cool the coverage it nice hardly have any problems it works just about every where even when I go fishing where the other one's don't

1 year ago Edited December 2, 2022

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Claudia Wilhite Lindale, TX

Easy. No hassle. Annoyed by having to tell you every month that I don't make very many calls but I still need the phone to receive calls and texts from doctors.

1 year ago Edited March 1, 2023

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Sharon Lantzer Uhrichsville, OH

I like that I don't have to worry about running out of min. Or data. I hate that my phone dies after about 2 hrs. I don't have the means to replace it at this time

1 year ago

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david head Gary, IN

most of the time the phone doesnt want to work and the sad part i had to pay for this piece of crap from ya'll,but when it does it works great but not always

1 year ago

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linda Turrubiates Willmar, MN

I love it what’s there to complain about it’s free I have no issues with this phone service at all! Customer service is on point too thanks

1 year ago

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Q Herbert Savannah, GA

I got this phone for my daughter. I love that she is able to use it herself. She is special needs. She often calls me several times a day.

1 year ago

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Travis Mineral Wells, TX

No signal hardly at all,and map shows should not be having any issues,Can't send or recieve picture messages,Was lied to about porting my number to recieve $25 Amazon card,Customer service does not know what they are doing and just repeat non sense,Always same person that answers phone everytime I call qlink,Service is garbage and they just lie lie lie

1 year ago

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Calvin Jones Charlotte, NC

Hey everything that they offered me has been the truth I've got my equipment I plugged up my SIM card and I've had nothing but data since

1 year ago

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Samuel Underwood Springfield, MO

I am receiving the free unlimited talk text &data. I have never had a slow or low internet function. It seems to run internet with speed efficiency.

1 year ago

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Kelly Hart Fowlerville, MI

My Q link phone has been a life saver. My children have been able to get a hold of me, teachers and doctors, Important people have been able to call me.

1 year ago

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Latrelle McFarland Cleveland, OH

I've trying to get touch with someone about my tablet and the upgrade chip they suppose to send d me when first got the phone chip and tablet but there no way to get in touch with anyone about issue

1 year ago Edited October 3, 2022

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keith Gable Orlando, FL

The service is fine but I keep receiving emails that I am not enrolled in the program but it just sent me an auto refill email dated todY. Thank you,

1 year ago

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Nikkia Weaver Greenwood, IN

My experience with Q Link has been great. So far I have not had any problems. I have been with them for a little over a year.

1 year ago

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Philicia Venning Charleston, SC

My experience with QLink is excellent I don’t have no problem with you guys when my phone was broke you guys fix it and I thank you for that

1 year ago

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Angela greenhoward Atlanta, GA

I enjoy the free service. It usually works well, the wifi can be spotty at times and hard to connect. I can send pics and receive pretty well. I'm pleased with the service.

1 year ago

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Cher Onlinestudent Alliance, OH

I like the unlimited minutes and text. I wish I had internet through provider and not contingent on my WIFI at home. Especially when I'm out and about and for GPS

1 year ago