Name: Total Auto Protect
Rating: 1.0

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Mario Ogden, UT

Zach was knowledgeable and answered many questions. He was forthright and I could really tell he was involved in the conversation and cared.

3 years ago

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Raj Luthra Raleigh, NC

they are the worse warranty ever they give all wrong information in the beginning and after that they don't treat you good and they don't want to listen to you all the do just keep saying you're not covered. be careful guys these people are fraud they will not cover anything what you'll say they will bring out something from the contract to deny your claim. this happened with me.

3 years ago

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Larry Buena Park, CA

John was very informative asking me right questions and was helpful in giving more the information and telling me about discounts I could get

3 years ago

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slau123 Hollywood, FL

Zach was very knowledgeable to respond my concerns and detail oriented to explain step by step the different options. Great service!

3 years ago

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Harold Hebert Slidell, LA

Jason W. was very knowledgeable and helpful, making the process seamless on purchasing my extended warranty for my Maserati Ghibli.

3 years ago

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Steve Ornelas Clovis, CA

My contact with Ryan was very easy and he completely explained everything and made it very easy to understand. I would recommend him to everyone.

4 years ago

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Christopher Tinney ,

The enrollment process was easy and Jason was very helpful and knowledgeable about the product. Overall very satisfied with the experience so far.

4 years ago

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Adam Zinker North Hollywood, CA

Jason was a great help! 1 Year Warranty on my Lamborghini Aventador! Thank you Jason for the professionalism and persistence.

4 years ago

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isabel Carolina,

Sam was super informative, attentive to my needs, answered all my questions; and recommended the best coverage for my vehicle.

4 years ago

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SpicyPanda Orlando, FL

Sign up was a snap! Friendly, knowledgeable and extremely efficient. I will definitely recommend to others looking for warranty.

4 years ago

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Jennifer Calabasas, CA

Jason was very helpful, knowledgeable in the products, and extremely friendly. Will definitely refer my friends to Total Auto Protect.

4 years ago

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Steven Magaziner Odessa, FL

Wow Ryan is your person!! Easy and extremely fair Got a 3 year Bentley 2013 gtc warranty w a 250 deductible and premier Thank you

5 years ago

Reply from Total Auto Protect

Thanks, Steven! Always a pleasure working with you.

Jul. 30th, 2020

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Fred Johnson

I was referred to Total auto Protect for coverage for my vehicle, they were the best prices around and offered the most comprehensive of coverages.

5 years ago

Reply from Total Auto Protect

Hello Fred,

We're happy to hear this! Feel free to contact us with any other questions you may have.

Aug. 1st, 2019

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Jessie P Sunnyvale, CA

Scott is a great sales rep. He was diligent and courteous throughout the sales process and gave me great service. He is a 5 Star Keeper. Thank you.

5 years ago

Reply from Total Auto Protect

Thank you for the kind words! We are very proud of our consultative selling style to help ensure the customer has an amazing experience when working with Total Auto Protect!

Jul. 2nd, 2019

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JoAnn Brooklyn, NY

They made my decision to purchase an extended warrantee extremely easy and gave me confidence in the product . Customer service is top notch

5 years ago

Reply from Total Auto Protect

Thank you JoAnn. Total Auto Protect appreciates your business!

Jun. 26th, 2019

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Shania L Palm Bay, FL

Super friendly company had a great experience especially when they covered me for a rental car with nothing out of my pocket! Thanks

5 years ago

Reply from Total Auto Protect

Thank you for providing your feedback. Your satisfaction is our number one priority.

Jun. 26th, 2019

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Khalfani H West Orange, NJ

Ryan and Tyler were super professional helped me with all my questions and helped me get two of my vehicles set up thank you Total!

5 years ago

Reply from Total Auto Protect

Thank you for choosing Total Auto Protect. We appreciate your feedback.

Jun. 26th, 2019

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Verified Customer

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Bernice S Tigerman Winchester, VA

so far, so good, have not had to use the service as of yet

3 years ago

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Lucia de las Heras Tarzana, CA

TOTAL SCAM! PAID REVIEWS! BE AWARE! Please if you are in search of a real, valid, insurance company KEEP LOOKING!!! They denied the only claim I ever made without a reason whatsoever, arguing back and forth and making up excuses to get away with it. $5,000 policy and they didn't even cover a legitimate compressor replacement.

2 years ago

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Monet Wilson Stone Mountain, GA

the company got to the bottom of the miss understanding and refunded 2241 even though they were not able to help me so the issue was resolved

2 years ago Edited January 10, 2024

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Sunil Sivaprasad New York, NY

I spent 8500 dollars buying extended warranty from this company for my Porsche. The covered nothing when I got repair and submitted a claim. I am exhausted talking to their representative for last few weeks and trying to see if I can get some help on resolving this matter. I will not suggest this place for others.

2 years ago

Reply from Total Auto Protect

Sorry that you had an unpleasant experience, hoses, tubes, and lines are excluded from the coverage plan. Total Auto-Protect is a nationally respected business that prides itself on providing the best coverage and customer service in the industry. We apologize for any dissatisfaction you claim to have experienced. What you have expressed does not correspond to the level of service we provide to our customers.

Dec. 15th, 2022

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Tom Boca Raton, FL

I have been a customer for over a year. 3 Claims filed 3 Claims denied. Customer service will not work with you, and will not cover parts listed in the contract as covered parts. Be aware of Faulty VS Wear in contract. They will not cover your parts.

2 years ago

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Virg Auburndale, FL

The comprehensive coverage. The roll over miles. The direct contact with Jason and having him as my agent.

3 years ago

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Dave Crivelli Puerto Vallarta, JAL

Direct, concise and knowledgable about answering specific questions. I look forward to working with Total Auto Protect.

3 years ago

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Hojer Milpitas, CA

Zach did a good job explaining the policy and I'm looking forward to working with him on any claim i may have.

3 years ago

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Alan Seager Woodstock, NY

Awful, AWFUL company - declined all claims because '30 days from blah' or 'not enough miles on' or 'you forgot to dot your i... really unbelievable stuff - never EVER buy coverage from this horrible company, they will take your money and waste your time.

3 years ago

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Sally Smith Lake Elsinore, CA

It was great Zak was informative really Nice and it was the easiest call I’ve made all Day. I thank you Sally Smith

3 years ago

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Donald R Godwin Hercules, CA

Matthew was very helpful providing information on the policy. He answered my questions and offered me a fair deal.

3 years ago

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Cynthia Secada Sonora, CA

Ryan was very informative, courteous and his customer service skills are top notch! Not salesman like, very genuine!

4 years ago

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Bills Auto Protect Monroe, CT

Very friendly and welling to help Sam and Matthew were a great help with explaining things and options Thank you

4 years ago

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Shawn Trapp Jersey City, NJ

Jason was excellent he followed up when I was ready and provided me several options to see what worked best for me.

4 years ago

Reply from Total Auto Protect

Thanks so much, we appreciate your feedback, Shawn.

Jul. 30th, 2020

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Jacob E langford Crane, MO

Horrible customer service denied our claim based on a prior issue that was resolved and had completely nothing to do with out problem now I called this company everyday for two weeks never got a call back and everytime I talked to them they tell me a different reason for denying the claim

5 years ago

Reply from Total Auto Protect

Jacob, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at 1844-438-1444 so that we can resolve this issue immediately.

Management.

Oct. 18th, 2019

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maris Palm Bay, FL

I had a great experience. The service was very great. Everything was fast and the guys had great customer service.

5 years ago

Reply from Total Auto Protect

Thank you. Because we value our customers, we strive to provide the excellent service you deserve. We appreciate your feedback.

Jun. 26th, 2019

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Eli S New York, NY

Very helpful. Made it very easy for me was not pushy like all the rest. I love doing business with them.

5 years ago

Reply from Total Auto Protect

Thank you, Eli We appreciate your business and look forward to assisting you in the future if any issues arise!

Jun. 19th, 2019

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Brian Carroll

Avoid at all cost!!! Total Auto Protect out of DE is a complete scam. ALL positive reviews are from the owners using made up names. They are under investigation for Insurance fraud. *****STAY AWAY*****

5 months ago

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David Conklin Riverside, CA

Quick, easy and precise. A better packaged offered than the OEM dealership could do.

3 years ago

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Ajay Bisht Livermore, CA

Zach explained the plan well and did his best to give discount on top of the offer.

3 years ago

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mike bonin Lindale, TX

John was very knowledgeable and assisted me in selecting the warranty that best met our needs.

3 years ago

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Arun Goel Fremont, CA

No pressure sales pleasant to talk to. Offers good coverage with the total premier plan

3 years ago

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cjt579 West Springfield, MA

Matthew was quite helpful and willing to go the extra mile to try to get me the best deal

3 years ago

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Dennis Leroy Rang Melbourne, FL

Best value on market today...Great information from Jason...Thanks for the all the information...Mr Rang

4 years ago

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Vida Capitol Heights, MD

The sales representative, Matthew, was fantastic. He really looked out for me.

4 years ago

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Gloria Senior ,

Jason your Rep. was Amazing! He helped me decide to take the offer for Auto Protect.

4 years ago

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mstkaren Milpitas, CA

It was great and easy talking to jason! great pleasure dealing with him. Will recommend for anyone!

4 years ago

Reply from Total Auto Protect

We appreciate your kind words. Thank you!

Jul. 30th, 2020

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Nathan Brown Chardon, OH

Great experience love total auto they were able to save me a good amount and no deductible!

5 years ago

Reply from Total Auto Protect

Thank you for providing your feedback and kind words. Your satisfaction is our number one priority

Aug. 2nd, 2019

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Jaxon Bowie, MD

The service was excellent I receive an instant quote and my repairs was done in no time at bargain price

5 years ago

Reply from Total Auto Protect

We are always here to help. Thank you Jaxon!

Jun. 26th, 2019

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Jovhany Brooklyn, NY

Provided promos to help make the warranty more affordable. All in a hassle free experience.

5 years ago

Reply from Total Auto Protect

Thank you for your feedback Jovhany!

Jun. 26th, 2019

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Rajesh S Prospect, KY

Very helpful . Made it very easy was not pushy like all the rest . I love doing business with them.

5 years ago

Reply from Total Auto Protect

Thank you Rajesh. It was a pleasure working with you!

Jun. 17th, 2019

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Rosa johnson Rancho Cordova, CA

Jacob was fantastic! He was very helpful, knowledgeable, and professional.

3 years ago

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Buzz Johnson Canton, GA

Ryan was very helpful and expanded the different programs available.

3 years ago