Total Auto Protect

Name: Total Auto Protect
Rating: 4.7

4.7

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159 User Reviews

7.3

Overall Score

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1-(866) 777-6028

4.7

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159 User Reviews

7.3

Overall Score

1-(866) 777-6028

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Visit Site

LAST UPDATED: May 26th, 2023

Total Auto Protect offers three extended service contracts. It is dedicated to offering quality client service. This shows because Total Auto Protect is not a third-party seller. Its clients can work directly with Total Auto Protect throughout the time they have an extended warranty.

Total Auto Protect Warranties also include benefits like roadside assistance, locksmith services, trip interruption coverage, and rental car reimbursement.

Customer Review: John Fisher from Milwaukee, WI

"Very happy with the overall experience, simple signing process after a quick quote. Nice people at the end of the line, small premium and small deductibles. Would recommend!"

View Total Auto Protect Reviews

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The Good

Three Coverage Options
Plan Features and Perks
Dealer Services

Three Coverage Options

Total Auto Protect offers its clients three protection plans:

Total Plus
Total Convenience
Total Premier

The Total Plus vehicle service contract covers repairs for the engine, transmission, drive axles, electrical systems, cooling, brakes. Additionally, it offers coverage for parts and labor.

Total Convenience covers the same things as the Total Plus plan. It also includes coverage for All-Wheel Drive (AWD) and steering.

Total Premier offers all the coverage the Total Convenience extended warranties offer. It also includes additional coverage for heating, air conditioning, fuel system, Anti-Lock Brake System (ABS), hi-tech electronics, the supercharger, and the front and rear suspension.

Plan Features and Perks

Total Auto Protect clients can get their car fixed at any ASE-certified mechanic location, which makes it convenient for clients to find a mechanic they trust.

Total Auto Protect also offers its clients a 30-day money-back guarantee and a price match guarantee. These guarantees help clients get the best price for the coverage they need.

Total Auto Protect is not a third-party seller, which makes it convenient for clients to purchase a plan, ask questions, and file claims easily directly with Total Auto Protect.

All of Total Auto Protect’s protection plans include the following:

Roadside assistance
Trip interruption reimbursement
Rental car reimbursement
Locksmith services

These features help keep clients safe on the road. The trip interruption and rental car reimbursement also protect clients’ finances. These features offer reimbursement for accommodations or rental car fees in the event your car is in the shop for covered repairs.

Dealer Services

Dealers can become Total Auto Protect Resellers and include Total Auto Protect warranties with their car offerings. Total Auto Protect offers customizable coverage for new and used vehicles. It also offers coverage for cars up to 150,000 miles.

Extended warranties can add value to car buyers, which is advantageous for car dealers. Interested dealers should reach out to Total Auto Protect directly for more information.

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The Bad

Limited Online Cost Information

Limited Online Cost Information

Total Auto Protect does not offer general cost information on its website. This is fairly common for the industry because the price varies depending on the contract length, car mileage, and the car’s make and model.

While clients can receive a quote for their car online, it would be nice to have general cost information available. Interested car owners will need to reach out directly with their car’s make, model, and mileage for a quote.

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The Bottom Line

While there is limited cost information available online, Total Auto Protect offers good coverage options. These plans are customizable, which makes it easy for clients to find an affordable plan.

With a Total Auto Protect vehicle service contract, clients can choose any ASE-certified location for repairs. This allows car owners to use mechanics they trust.

Total Auto Protect service contracts also include roadside assistance, locksmith services, and trip interruption and rental car reimbursement. Total Auto Protect is an extended warranty provider worth considering.

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User Reviews

Star Rating

4.7

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160 Reviews

Review Breakdown

5 grade

84%

4 grade

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2 grade

1 grade

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Inversiones Colamerica

Hi, Just want to say, please all that are thinking of buying with this company READ THE FINE PRINT, they claim alot of things and say all is covered when in reality its not, example, they claim superchargers or turbos covered, yes, internal parts anything else controlling or in the turbo system is not, very vaigue on alot of things. lights or electrical not covered, radio or in car gps not covered, alot of non wear and tear items are not covered. Please read carefully, Salesman promised alot was covered that later reading page 14 of contract is not!!! BE CAREFUL!!!

6 days ago

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Lucia de las Heras Tarzana, CA

TOTAL SCAM! PAID REVIEWS! BE AWARE! Please if you are in search of a real, valid, insurance company KEEP LOOKING!!! They denied the only claim I ever made without a reason whatsoever, arguing back and forth and making up excuses to get away with it. $5,000 policy and they didn't even cover a legitimate compressor replacement.

2 months ago

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Sunil Sivaprasad New York, NY

I spent 8500 dollars buying extended warranty from this company for my Porsche. The covered nothing when I got repair and submitted a claim. I am exhausted talking to their representative for last few weeks and trying to see if I can get some help on resolving this matter. I will not suggest this place for others.

5 months ago

Reply from Total Auto Protect

Sorry that you had an unpleasant experience, hoses, tubes, and lines are excluded from the coverage plan. Total Auto-Protect is a nationally respected business that prides itself on providing the best coverage and customer service in the industry. We apologize for any dissatisfaction you claim to have experienced. What you have expressed does not correspond to the level of service we provide to our customers.

Dec. 15th, 2022

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Tom Boca Raton, FL

I have been a customer for over a year. 3 Claims filed 3 Claims denied. Customer service will not work with you, and will not cover parts listed in the contract as covered parts. Be aware of Faulty VS Wear in contract. They will not cover your parts.

5 months ago

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Verified Customer

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Jane Avery White Pine, TN

We are having a problem finding a mechanic that accepts Total Auto Protect. We don't have a problem with the car but wanted to find a place to take the car when and if we do have a problem.

1 year ago

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Versatile PT Austin, TX

Worst customer service I've seen in a long time. All I wanted was a confirmation email that I cancelled the service within the satisfaction guarantee period. Called at least 15 times and send several emails, voicemails, but no callback. The 844 and 888 numbers isted in the emails will not work. John M. is a rep who is all sweet when signing up, became the worst rep after signing up. Will not send an email of cancellation, gets very upset when asked for an email confirmation. Also talked to Matthew in the billing department. Both Mattew and John say 'you want an email cancellation confirmation for $100?" I sincerely believe that all the positive reviews are made up by bots. No way the way they talk to customers will earn any positive reviews that they gloat over every 1 min of conversation.

1 year ago

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Raj Luthra Raleigh, NC

they are the worse warranty ever they give all wrong information in the beginning and after that they don't treat you good and they don't want to listen to you all the do just keep saying you're not covered. be careful guys these people are fraud they will not cover anything what you'll say they will bring out something from the contract to deny your claim. this happened with me.

1 year ago

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Alan Seager Woodstock, NY

Awful, AWFUL company - declined all claims because '30 days from blah' or 'not enough miles on' or 'you forgot to dot your i... really unbelievable stuff - never EVER buy coverage from this horrible company, they will take your money and waste your time.

1 year ago

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Jacob E langford Crane, MO

Horrible customer service denied our claim based on a prior issue that was resolved and had completely nothing to do with out problem now I called this company everyday for two weeks never got a call back and everytime I talked to them they tell me a different reason for denying the claim

3 years ago

Reply from Total Auto Protect

Jacob, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at 1844-438-1444 so that we can resolve this issue immediately. Management.

Oct. 18th, 2019

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Nept Verona, PA

The company is a scam. The money is being disputed. Better Business B complaints that are not being responded to and rectified. I will not give them my business.

2 years ago

Reply from Total Auto Protect

Nept, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at 1844-438-1444 so that we can resolve this issue immediately. Management.

May. 3rd, 2021