Name: Total Auto Protect
Rating: 4.7

star star star star star

Jessie P Sunnyvale, CA

Scott is a great sales rep. He was diligent and courteous throughout the sales process and gave me great service. He is a 5 Star Keeper. Thank you.

3 years ago

Reply from Total Auto Protect

Thank you for the kind words! We are very proud of our consultative selling style to help ensure the customer has an amazing experience when working with Total Auto Protect!

Jul. 2nd, 2019

star star star star star

JoAnn Brooklyn, NY

They made my decision to purchase an extended warrantee extremely easy and gave me confidence in the product . Customer service is top notch

3 years ago

Reply from Total Auto Protect

Thank you JoAnn. Total Auto Protect appreciates your business!

Jun. 26th, 2019

star star star star star

Shania L Palm Bay, FL

Super friendly company had a great experience especially when they covered me for a rental car with nothing out of my pocket! Thanks

3 years ago

Reply from Total Auto Protect

Thank you for providing your feedback. Your satisfaction is our number one priority.

Jun. 26th, 2019

star star star star star

Khalfani H West Orange, NJ

Ryan and Tyler were super professional helped me with all my questions and helped me get two of my vehicles set up thank you Total!

3 years ago

Reply from Total Auto Protect

Thank you for choosing Total Auto Protect. We appreciate your feedback.

Jun. 26th, 2019

check_circle

Verified Customer

star star star star star

Bernice S Tigerman Winchester, VA

so far, so good, have not had to use the service as of yet

1 year ago

star star star star star

Virg Auburndale, FL

The comprehensive coverage. The roll over miles. The direct contact with Jason and having him as my agent.

1 year ago

star star star star star

Dave Crivelli Puerto Vallarta, JAL

Direct, concise and knowledgable about answering specific questions. I look forward to working with Total Auto Protect.

1 year ago

star star star star star

Hojer Milpitas, CA

Zach did a good job explaining the policy and I'm looking forward to working with him on any claim i may have.

1 year ago

star star_border star_border star_border star_border

Alan Seager Woodstock, NY

Awful, AWFUL company - declined all claims because '30 days from blah' or 'not enough miles on' or 'you forgot to dot your i... really unbelievable stuff - never EVER buy coverage from this horrible company, they will take your money and waste your time.

1 year ago

star star star star star

Sally Smith Lake Elsinore, CA

It was great Zak was informative really Nice and it was the easiest call I’ve made all Day. I thank you Sally Smith

2 years ago

star star star star star

Donald R Godwin Hercules, CA

Matthew was very helpful providing information on the policy. He answered my questions and offered me a fair deal.

2 years ago

star star star star star

Cynthia Secada Sonora, CA

Ryan was very informative, courteous and his customer service skills are top notch! Not salesman like, very genuine!

2 years ago

star star star star star

Bills Auto Protect Monroe, CT

Very friendly and welling to help Sam and Matthew were a great help with explaining things and options Thank you

2 years ago

star star star star star

Shawn Trapp Jersey City, NJ

Jason was excellent he followed up when I was ready and provided me several options to see what worked best for me.

2 years ago

Reply from Total Auto Protect

Thanks so much, we appreciate your feedback, Shawn.

Jul. 30th, 2020

star star_border star_border star_border star_border

Jacob E langford Crane, MO

Horrible customer service denied our claim based on a prior issue that was resolved and had completely nothing to do with out problem now I called this company everyday for two weeks never got a call back and everytime I talked to them they tell me a different reason for denying the claim

3 years ago

Reply from Total Auto Protect

Jacob, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at 1844-438-1444 so that we can resolve this issue immediately. Management.

Oct. 18th, 2019

star star star star star

maris Palm Bay, FL

I had a great experience. The service was very great. Everything was fast and the guys had great customer service.

3 years ago

Reply from Total Auto Protect

Thank you. Because we value our customers, we strive to provide the excellent service you deserve. We appreciate your feedback.

Jun. 26th, 2019

star star star star star

Eli S New York, NY

Very helpful. Made it very easy for me was not pushy like all the rest. I love doing business with them.

3 years ago

Reply from Total Auto Protect

Thank you, Eli We appreciate your business and look forward to assisting you in the future if any issues arise!

Jun. 19th, 2019

star star star star star

David Conklin Riverside, CA

Quick, easy and precise. A better packaged offered than the OEM dealership could do.

1 year ago

star star star star star

Ajay Bisht Livermore, CA

Zach explained the plan well and did his best to give discount on top of the offer.

1 year ago

star star star star star

mike bonin Lindale, TX

John was very knowledgeable and assisted me in selecting the warranty that best met our needs.

1 year ago

star star star star star

Arun Goel Fremont, CA

No pressure sales pleasant to talk to. Offers good coverage with the total premier plan

2 years ago

star star star star star

cjt579 West Springfield, MA

Matthew was quite helpful and willing to go the extra mile to try to get me the best deal

2 years ago

star star star star star_border

Dennis Leroy Rang Melbourne, FL

Best value on market today...Great information from Jason...Thanks for the all the information...Mr Rang

2 years ago

star star star star star

Vida Capitol Heights, MD

The sales representative, Matthew, was fantastic. He really looked out for me.

2 years ago

star star star star star

Gloria Senior ,

Jason your Rep. was Amazing! He helped me decide to take the offer for Auto Protect.

2 years ago

star star star star star

mstkaren Milpitas, CA

It was great and easy talking to jason! great pleasure dealing with him. Will recommend for anyone!

2 years ago

Reply from Total Auto Protect

We appreciate your kind words. Thank you!

Jul. 30th, 2020

star star star star star

Nathan Brown Chardon, OH

Great experience love total auto they were able to save me a good amount and no deductible!

3 years ago

Reply from Total Auto Protect

Thank you for providing your feedback and kind words. Your satisfaction is our number one priority

Aug. 2nd, 2019

star star star star star_border

Jaxon Bowie, MD

The service was excellent I receive an instant quote and my repairs was done in no time at bargain price

3 years ago

Reply from Total Auto Protect

We are always here to help. Thank you Jaxon!

Jun. 26th, 2019

star star star star star

Jovhany Brooklyn, NY

Provided promos to help make the warranty more affordable. All in a hassle free experience.

3 years ago

Reply from Total Auto Protect

Thank you for your feedback Jovhany!

Jun. 26th, 2019

star star star star star

Rajesh S Prospect, KY

Very helpful . Made it very easy was not pushy like all the rest . I love doing business with them.

3 years ago

Reply from Total Auto Protect

Thank you Rajesh. It was a pleasure working with you!

Jun. 17th, 2019

star star star star star

Rosa johnson Rancho Cordova, CA

Jacob was fantastic! He was very helpful, knowledgeable, and professional.

1 year ago

star star star star star

Buzz Johnson Canton, GA

Ryan was very helpful and expanded the different programs available.

1 year ago

star star star star star

alex Scottsdale, AZ

I found agent Zack extremely personable and purchased the warranty accordingly

1 year ago

star star star star star

Courtney Anderson-Down San Ramon, CA

Jason W. was the agent we worked with and he did a great job

2 years ago

star star_border star_border star_border star_border

Nept Verona, PA

The company is a scam. The money is being disputed. Better Business B complaints that are not being responded to and rectified. I will not give them my business.

2 years ago

Reply from Total Auto Protect

Nept, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at 1844-438-1444 so that we can resolve this issue immediately. Management.

May. 3rd, 2021

star star star star star

Jeanette Geitz Pioneer, CA

I'm very satified with the input my agent gave me on my car needs.

2 years ago

star star star star star

Walter Roberts Atlanta, GA

It was great! Fast, simple, and also received an excellent discount.

2 years ago

star star star star star

Jason Bentley Tarzana, CA

He was straight forward and to the point. Appreciate the honesty

2 years ago

star star star star star

rickey griffey Largo, FL

it was a good price i think and Ryen was real nice and polite thanks

2 years ago

star star star star star

Cjg Houston, TX

Outstanding customer service , I was totally impressed the professionalism.

2 years ago

Reply from Total Auto Protect

Thanks for your kind words. We appreciate your business!

Sep. 17th, 2020

star star star star star_border

Shula Los Angeles, CA

2 years ago

Reply from Total Auto Protect

Thank you for providing your feedback. Your satisfaction is our number one priority.

Jul. 30th, 2020

star star star star star

John Brooklyn, NY

Great place! Great customer service. Thank you Brian for all your help

3 years ago

Reply from Total Auto Protect

Thank you. We appreciate your feedback.

Jun. 26th, 2019

star star star star star

Marc H Brooklyn, NY

Excellent service was a pleasure to work with Ryan from A-Z. Ryan is the best!!

3 years ago

Reply from Total Auto Protect

Thank you Marc. Welcome to Total Auto-Protect!

Jun. 17th, 2019

star star star star star

Lisa Charlson Riverside, CA

Zach was easy to work with, very professional and made the purchase easy. Thank you!

1 year ago

star star star star star

Kent Tran

Our salesperson was great. Very knowledgeable and was patient during the buying process

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Johnny Chapman Herndon, VA

I have not received any information about the coverage.

1 year ago

star star star star star

Alicia Jones Hobart, IN

Sign up process was fast. Love the coverage.

1 year ago

star star star star star

Ted William Brooks Owings Mills, MD

Sales person was pleasant and informative

1 year ago

star star star star star

Rodney Whitehead Seattle, WA

Nice experience, got straight to the point!

1 year ago

star star star star star

JB Braun Newport, NH

My first experience and it looks to be very professional.

2 years ago