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CarShield

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5.3

Overall Score

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Debbie Hall Las Vegas, NV

CarShield turned down a claim because a part that was not cover broke a part that was covered. They won’t even cover the dialogistic. Do not waste your money on this insurance and pay the mechanic directly

1 year ago

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Doug Brown Yarmouth, ME

The representative was polite, courteous and friendly in answering my question.

4 years ago

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Delicia Dyson Harrison Houston, TX

Great Customer Service I would recommend this company to my family friends and coworkers

4 years ago

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duane ratcliff Tucson, AZ

Excellent customer service; I personally recommend them to anyone that looking for Car Warranties.

4 years ago

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Andrea Arlington, VA

So far I like the ease of doing business. Nothing to stress me out and reasonable payments.

4 years ago

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Ray Williams Warsaw, IN

The custpmer service was very helpful in helping me to better uderstand my coverage

4 years ago

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Paul Jenkins Norcross, GA

Was great I was helped in a timely manner and was treated with respect and dignity

4 years ago

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Tom Minneapolis, MN

A great experience easy to understand when you call customer support people are great

4 years ago

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Nik Rock Springs, WY

The customer service representatives are WAY nice!!! This is one of the best choices I've made!!

4 years ago

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Paul New York, NY

Great service....!! Had no claims yet but had questions and they are very helpful and courteous .

4 years ago

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John Enola, PA

Do not use car shield. They do nothing they advertise. We got no tow, no rental. Car has been at shop for two months. Can't get a hold of customer service. This company sucks! Sucks! Sucks! Do not use car shield

4 years ago

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cat Stafford, TX

I simply called for a quote and the pressure to purchase was incredibly intimidating...They are relentless to get money out of you and care only about getting your credit card or banking information...

4 years ago

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JULIO GARRIDO III Easton, PA

I am very satisfied with the service they provide and helping me keep in my car on the road

5 years ago

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Roachelle Graham, NC

I only had questions about how it works and I had fast responses and great advice

5 years ago

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DONNA FULLER Stafford, VA

ALL WAS GREAT TY VERY HELPFUL SAW THEM ON TV AND THEY WERE RIGHT THERE TO HELP ME VERY FRIENDLY PPL

5 years ago

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Kevin Republic, MO

Joe M and David B provided "Wow" customer service! They were very professional and knowledgeable!

5 years ago

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Jl Dixon Aurora, CO

Carshield is everything they say they are, no problems, no hassle, it's a keeper for me.

5 years ago

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JC Raleigh, NC

Easy transaction, and they do all they can to help you find the right coverage for your car.

5 years ago

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China Dee West Helena, AR

They take the time to listen and help you resolve any miscommunication that has occurred.

5 years ago

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Derek DeRidder, LA

The representative was able to answer all my questions and offered me the best quote.

5 years ago

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D. Parker Bertram, TX

We were changing our billing card and the process was handled in a very professional manner. Thanks

5 years ago

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Nia St. Petersburg, FL

They are helpful, courteous, they answer all your questions and they explain everything to you.

5 years ago

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Ramon Mendoza San Antonio, TX

I needed information about my account and I got it immediately. Excellent

3 years ago

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Paresh Mehta Elkridge, MD

I just started Carshield but I satisfy that they take my high milage car thanks

4 years ago

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Doris Crayton Omaha, NE

I really like this company when you need something done they are there.

4 years ago

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Magnolia Clark Atlanta, GA

Good custom service ,knowledgeable and help in solving a problem

4 years ago

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Jacqueline Pringle Summerville, SC

Service is good get lock out service. ran out of ⛽. Got my transmission fix

4 years ago

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Pat Briggs Clermont, FL

Both times was great They treated my grand daughter very nice

4 years ago

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Willard Hogsed Blairsville, GA

We had a wonderful experience with Customer Service. She was very knowledgable

4 years ago

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Melanie Mcpherson Newnan, GA

Rep located my account and answered my question. Unfortunately my repair is not covered

4 years ago

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Gail Fedora Hines Bonita Springs, FL

They are pleasant, knowledgeable, and do not rush you for a decision

4 years ago

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Tanitra Lincoln Fort Worth, TX

I like the price of my coverage, and the excellent customer service.

4 years ago

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Everline Johnson Raeford, NC

They were very friendly and helpfu. And they had good rates .

4 years ago

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Capt. Norm Houston, TX

Great customer service! A good product! I’m glad I have it!

4 years ago

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Suzanne Glen Burnie, MD

The young lady I spoke with was very interested and she was also informative.

4 years ago

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roosevelt thomas Memphis, TN

Excellent Customer Service I’m glad I did Buissness with this company

4 years ago Edited September 14, 2021

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Gregory Klein Sr. Lee's Summit, MO

Rep was very kind and fast to fix problem. Extremly Satisfied

5 years ago

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Debbie L Diaz Kissimmee, FL

I gave them a 4-star because I was placed on hold for 30 minutes that's entirely too long.

5 years ago

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Alyce Pittsburgh, PA

Representative was very professional and helpful and answered all my questions.

5 years ago

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Jill Houska Las Vegas, NV

Sterling was not only very knowledgable but he was very nice to talk with!

5 years ago

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Randy Austin, TX

Very good experience. Representatives were knowledgeable and helpful.

5 years ago

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Sylvester Ceasar Altadena, CA

all good except not being able to get full gold card service in California

5 years ago

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Charles Agee Houston, TX

Customer service is very good and proactive. Follow up is appreciated.

5 years ago

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Lynnette M Perkins Columbus, OH

Customer service great. I have great respect and I am satisfied.

5 years ago

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Ron B Selbyville, DE

Cory at your headquarters is awesome. He represents Car Shield very well.

5 years ago

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Leanne Allen Mesa, AZ

somewhat a hassle with figuring me on the warranty when it is my car and there discrepancies.

5 years ago

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Tracey St Louis, MO

Very knowledgeable...professional . I recommend their service

5 years ago

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Micheal dolan Ovid, MI

Very courteous they have done everything they said they would do.

5 years ago

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Review Source

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Kristy Williams Gilbert, AZ

We use Carshield for our Car Warranty. We haven’t used their services yet but the service seems good so far.

5 years ago

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Khalif Jacobs Glenolden, PA

Nice and Understanding, Kind and Friendly.

4 years ago