CarShield has offered vehicle protection for over 500,000 vehicles since its founding in 2005. Its goal is to "provide exceptional experience by providing every owner of a vehicle with a dependable, reliable, and affordable solution to unexpected and costly repairs." 

CarShield offers a wide range of vehicle service plans, and they're set up to be flexible for the consumer. CarShield offers service plans for new cars, used cars, and motorcycles.

Each service contract or protection plan offers a different level of coverage. For example, CarShield's new car warranty offers exclusionary coverage or bumper-to-bumper coverage. CarShield's Powertrain warranty covers the engine transmission and water pump.

CarShield is determined to make it easy for every consumer to customize a plan that fits their needs perfectly and offer extended vehicle protection for expensive car repairs.

Read verified CarShield reviews from real CarShield consumers.

Top Ranked Companies

company logo
#1 autopom! chevron_right
8.6 Overall Score
4.6
starstarstarstarstar_half
(79)
company logo
#2 Omega Auto Care chevron_right
8.4 Overall Score
4.5
starstarstarstarstar_half
(70)
company logo
#3 CARCHEX chevron_right
8.0 Overall Score
3.9
starstarstarstar_halfstar_border
(60)

The Good

  • Variety of Warranty Plans
  • Powertrain Plus Warranty Plan
  • Other Features

Variety of Warranty Plans

CarShield offers a variety of vehicle service contracts to fit car owners' budgets and their car protection service needs.

  • New car — This vehicle service contract is similar to the factory warranty. The coverage includes everything from engine and transmission failure to service for starter and fuel pump breakdowns.
  • ComprehensiveThis contract offers the best coverage option for a vehicle with miles on it. It protects your vehicle 's engine, transmission, AC, electrical system, starter, water pump, fuel pump, and more.
  • Powertrain — This vehicle service contract is CarShield's most affordable policy. It covers the most important parts of a vehicle, including all lubricated parts on your engine, transmission, and water pump.
  • Hightech — This vehicle service contract is great for covering most electrical and computer related repair costs problems including Engine Control Module, Starter, Alternator, Navigation/GPS, Electrical System and more.
  • Motorcycle — This contract is similar to the Comprehensive coverage for automobiles. It protects the vehicle's engine, transmission, electrical system, starter, water pump, fuel pump, and more.

Car owners should be aware that extended car warranties do not cover car repairs resulting from normal wear and tear or failure to properly maintain the vehicle. It also does not cover pre-existing conditions on the vehicle. For example, missing an oil change can void a warranty contract and prevent a car repair from being covered. However, many other non-routine car repairs are covered depending on your particular extended warranty.

Additionally, an extended warranty is not car insurance. Car insurance helps cover accident repair costs and liability for accidents. To find an insurance policy, research car insurance providers. Extended car warranty plans cover the repair cost for mechanical malfunction or breakdown.

CarShield's extended warranty plans are useful for new and pre-owned vehicles.

Powertrain Plus Warranty Plan

CarShield offers a powertrain warranty plan, which is its most affordable plan. CarShield also offers a powertrain plus warranty plan.

This vehicle protection plan is perfect for cars with high mileage. With this plan, maximum mileage on your is 200,000 miles. This extended car warranty provides excellent coverage for major and minor vehicle parts, including the engine, transmission, water pump, alternator, starter, air conditioner — even your power windows.

Other Features

CarShield offers other features to its clients upon request. All CarShield auto repairs have a very low or nonexistent deductible. When you need a covered repair, it will be fixed 100 percent free, or the customer will be responsible for a minimal deductible for repairs.

Other features are as follows:

  • Courtesy towing anytime your car breaks down
  • Car's engine, axle, and transmission are a few car repairs covered in each CarShield contract
  • Free rental car or rental car reimbursement with some vehicle service plans
  • 24/7 roadside assistance for vehicle breakdowns
  • Provides a list of mechanics certified by the ASE's Blue Seal of Excellence to guide you in the process of picking the most reliable mechanic for your car

These additional features add value to CarShield's warranties by enhancing client service. Roadside assistance offers peace of mind because car owners can receive help wherever they are on the road. Vehicle service contracts that include rental car coverage offer additional peace of mind because clients know they'll have reliable transportation and financial stability through receiving compensation for a rental car with their extended car warranty benefits.

Allowing clients to choose their repair shop for necessary car repairs, as long as the mechanic is ASE-certified, gives clients flexibility and greater confidence that their car is repaired well. It also allows clients to find more cost-effective repair options than those available at the dealership.

The Bad

  • Limited General Cost and Contract Information
  • Does Not Disclose Basic Warranty Length

Limited General Cost and Contract Information

In spite of offering a variety of warranty plans, CarShield is less transparent than other extended car warranty companies. 

The website does not disclose the prices, contract lengths, deductibles, or other fees. To learn the cost of a car warranty through CarShield, potential clients need to request a free quote through the website. To receive a free quote, car owners must input their car's make, model, and mileage.

While it can be frustrating for potential clients not to be able to see general information about warranty cost, this is common among extended warranty companies. It is fairly standard for the warranty cost or monthly payment amount to not be readily accessible among extended service contract providers because of rate variability.

Warranty cost varies based on the warranty selected, age of the car, make, model, and odometer reading (mileage). 

Working with a CarShield representative, potential clients can learn more specific information about their service contract options, payment plans, and gauge the quality of customer service.

Does Not Disclose Basic Warranty Length

CarShield does not disclose options for the length of its extended car warranties on its website because warranty length is dependent upon auto manufacturer, model, and mileage. In order to obtain warranty length information, potential customers must request a quote on the website and talk to customer service.

The Bottom Line

Choosing a warranty provider is an important part of purchasing an extended car warranty. Researching companies and reading consumer CarShield reviews and complaints can help you find a good fit and a good deal.
 
By providing additional warranty coverage for breakdowns, warranty companies provide car owners with peace of mind in the event of unexpected car repairs.
CarShield has been providing car warranty services to customers for over 10 years. Over time, CarShield has gained customers' trust through its outstanding customer service and customizable coverage plans.
 
With the variety of car warranty plans, CarShield guarantees consumers will find the plan that will work for their car and budget.
 
Additional service features, such as rental car reimbursement, roadside assistance, and choice of repair facility for car repairs, will make it simple and stress-free to ensure that your vehicle is in good hands. It also helps clients save money by avoiding the high cost of getting car repairs done at a dealership. However, lack of transparency on the website might make it difficult to know the prices and other fees you might pay for your warranty plan.
 
Due to the online general information being limited, it is important to work with a CarShield representative to learn specific details about its warranty services, such as cost, flexible payment plans, and what protection plan options are available to you. CarShield representatives work with each customer to find affordable coverage options that offer high value.
 
Furthermore, reading verified CarShield reviews from consumers like you is crucial to determining if an extended warranty through CarShield is a good fit for you.

View Best Car Warranty Companies

Why Can I Trust Bestcompany.com arrow_drop_down

User Reviews

Star Rating

4.1
starstarstarstarstar_half

137 Reviews

Review Breakdown

5 star
72%
4 star
7%
3 star
0%
2 star
2%
1 star
20%

Sentiment Criteria

Value for your money
starstarstarstar_halfstar_border
Quality of product or service
starstarstarstar_halfstar_border
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstar_halfstar_border
search cancel
starstarstarstarstar
Mark
January 23rd, 2019 Concord, NH DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Thank you for your support during the Government furlough.

starstarstarstarstar
Janice richey
January 23rd, 2019 Roy, UT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I miss understood one of my numbers to that agent my faults he was very Patient with me when I seen there was a mistake on the meter I hurried and text so that it would you get it straight hope it doesn’t change the way I can’t get it thank you

history
starstarstarstarstar
Lynnette M Perkins
January 22nd, 2019 Columbus, OH DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Customer service great. I have great respect and I am satisfied.

starstarstarstarstar
Roman Albarran
January 22nd, 2019 Pleasant Prairie, WI

Warren was great to work with! Made me feel comfortable and confident in making the best choice for my needs.

starstarstarstarstar
Dr Steve
January 22nd, 2019 Plymouth, MI DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I have had to make many phone calls but must admit your staff is VERY professional and eager to assist. VERY good customer service training!!!!!

starstarstarstarstar
David E Leon
January 22nd, 2019 Tucson, AZ DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Very good, prompt service, Reps very nice and helpful!

starstarstarstarstar
Eddie Paige
January 22nd, 2019 Bessemer, AL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Customer service is very prompt and very custerous.

starstarstarstarstar
Ryan S Simpson
January 22nd, 2019 Scottsdale, AZ DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Whenever I speak to one of the representatives, they are always attentive, professional and friendly. The employees are knowledgeable and answer all of my questions in great detail. My car is currently the shop and I'm waiting to see how many of my items that are needed to be repaired are approved and taken care of and how long is process takes. It has been in the shop at Autohaus for over 1 week. I am eagerly waiting for my repairs to be completed and how much deductible I have to pay.

starstarstarstarstar
Kathy
January 22nd, 2019 La Crosse, WI DETAILS
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I needed a jumpstart and had left the policy information at home. I called customer service, they looked up my information and got me connected wirh the right department. They were then able to get a provider to cme and jumpstart my van

starstarstarstarstar
Jeanette Kaye Warren
January 21st, 2019 DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

GREAT PEOPLE AND HONEST COMPANY, I would recommend that people who have no coverage get it because you never know what is going to happen, the cost of a plan is great , Car shield is the best I have ran across in yrs.

starstarstarstarstar
Vanessa Colley
January 21st, 2019 Talladega, AL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

CarShield. Very compassionate in considering your situation and goes above and beyond in providing reasonable reachable solutions. THANKS CarShield

starstarstarstarstar
Ron B
January 21st, 2019 Selbyville, DE

Cory at your headquarters is awesome. He represents Car Shield very well.

starstarstarstarstar
Brian William Harris
January 21st, 2019 Staten Island, NY DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

A professional handled my case. She was great

starstarstarstarstar
Lonnie knowles
January 21st, 2019 Durham, NC DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great customer service. Keep it up the good work!

starstarstarstarstar_border
Leanne Allen
January 21st, 2019 Mesa, AZ DETAILS
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

somewhat a hassle with figuring me on the warranty when it is my car and there discrepancies.

starstarstarstarstar
mark atchison
January 21st, 2019 District Heights, MD DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

THE AGENT WAS GREAT SHE ANSWER MY QUESTIONS

starstarstarstarstar
David Perkinson
January 18th, 2019 Colonial Heights, VA

I think they took their time to work things out for me and my wife.They were very understandable,when i told them my wife has been really sick for almost 3 years.Thanks again.

starstarstarstarstar
Glen
January 18th, 2019

Because we saw CarShield on the TV we originally asked for a quote but found out what a good deal it was we knew we had to take advantge of it today. We were not pressured to do anything . The Customer Service Representative was very kind, patient and knowledgeable with everything. We have had our one vehicle for 15 years but it has low mileage so we knew we needed a special warranty. He was also was able to get us a deal for two vehicles and we were able to set up a life time warranty for both under $200. We would recommend CarShield to all who are looking for a vehicle warranty.

starstarstarstarstar
brian
January 17th, 2019 Omaha, NE DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

keep up the good work, the CSR I spoke with was excellent and very professional, thank you. Keep up the good work

starstarstarstarstar
percival y masangkay
January 17th, 2019 Denver, CO DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Up to this day, it's about satisfactory customer service. I have yet to rate CarShield when it comes to actual car repairs. thanks

starstarstarstarstar
Tracey
January 16th, 2019 St Louis, MO

Very knowledgeable...professional . I recommend their service

starstarstarstarstar
paul raddatz
January 16th, 2019 Apache Junction, AZ

Great experience ''over phone and a Great Price.

starstarstarstarstar_border
Thomas Holmes
January 16th, 2019 DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Other than being on hold for long periods of time , the staff and representatives have been most helpful and courteous.

starstarstarstarstar
James
January 15th, 2019 DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I received an email about the price going up in February. I found out that was just for people that wanted to purchase CarShield. The lady I talked to straighten me out. I just wanted to make sure my price wasn’t going up.

starstarstarstarstar
Nia
January 15th, 2019 St. Petersburg, FL DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

They are helpful, courteous, they answer all your questions and they explain everything to you.

starstarstarstarstar
Micheal dolan
January 15th, 2019 Ovid, MI DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Very courteous they have done everything they said they would do.

starstarstarstarstar
Mr. Griffin
January 15th, 2019 Brooklyn, NY DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Your repairs get done instantly, Omg, This is such a convenience on my end. I would reccomend Car Shield for an upcoming entrepreneur, skilled labor, General Contractor. (777) Jackpot.

starstarstarstarstar
Darryl Gray
January 15th, 2019 McCormick, SC DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The representative was very polite and professional...

starstarstarstarstar_border
Sam B
January 9th, 2019 O'Fallon, MO DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar

I see a lot of reviews on here about denied claims, but myself being a smart and responsible consumer have Never had that problem. I was offered a review period to see my contract in writing, and I made sure to choose the plan that was beneficial to me.. I read the fine print and took note of what exactly was covered, and instead of filing claims on parts I knew weren’t covered, I filed them on things I knew WERE. READ THE FINE PRINT BEFORE YOU USE THE COVG!!!!!

starstar_borderstar_borderstar_borderstar_border
T. Mac
December 11th, 2018 Cleveland, OH

I experienced the same issue today. I called to get a quote and I literally had to hang up on Anthony the sales rep. He was very pushy. I explained to him several times that I was calling to get a quote. I will not be calling them back.

starstar_borderstar_borderstar_borderstar_border
Chris C
December 6th, 2018 Spanaway, WA

I called to get a quote. I said I wasn't going to be getting anything at this time I'm just looking to get a quote. The response I got on the phone was threatening. "What if your car brakes down on the highway? what then? and if you don't sigh up now you'll lose your discount" I said no and thanked them for there time. There reply "So are we putting this on a card?" I just hung up the phone after that.

starstarstarstarstar
Chris N
November 28th, 2018 Aspen, CO DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

My trasmission claim was covered quickly.

starstar_borderstar_borderstar_borderstar_border
Dan Jones
November 13th, 2018 Austin, TX DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

It's a scam. Would not cover my repair. Beware.

starstar_borderstar_borderstar_borderstar_border
Kenneth Bradley
November 12th, 2018 Fishers, IN DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

You pay into your policy and then they deny your claim. Scam artist.

starstar_borderstar_borderstar_borderstar_border
Raymond L. Crenshaw
November 2nd, 2018 DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

They make false advertising about warranty for your car and do not except your claims!!!!!

starstarstarstarstar_border
Kristy Williams
July 16th, 2018 Gilbert, AZ

We use Carshield for our Car Warranty. We haven’t used their services yet but the service seems good so far.

starstarstarstarstar
Larry Wilson
April 10th, 2018 Philadelphia, PA DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great price and exceptional customer service