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autopom!

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150 User Reviews

8.1

Overall Score

LAST UPDATED: July 29th, 2021

Since opening up shop in 2010, autopom! has been a trusted car warranty provider. Extended warranties can help defray the cost of car repairs resulting from a mechanical breakdown. autopom! will help you choose an extended car warranty that is right for you and your vehicle, depending on the mileage driven on the vehicle how old the vehicle is. 

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Customer Review: Anonymous from Long Beach, CA

"They're very fast and very professional and even the service shop said that they had never dealt with a carrier who was so quick about everything. They were just very good to communicate with, they were on top of it and weren't too pushy."

While autopom! is not an insurance company, all of its representatives are licensed insurance agents. autopom! enjoys a good online reputation among warranty companies. It is BBB: A+ Accredited, with positive reviews and few complaints. The company offers many vehicle service contract or extended vehicle warranty options for individuals looking for an auto warranty. The warranties cover cars and pre-owned vehicles with up to 200,000 miles. autopom! deductibles range from $0 to $500.

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The Good

  • Warranty Plans
  • Thorough Resource Page
  • Coverage Benefits
  • Customer Service

Warranty Plans

autopom! offers customers four main extended car warranty levels: Exclusionary, High-Level, Mid-Level, and Powertrain Plus.

  • Exclusionary plans are comparable to a manufacturer's warranty. Exclusionary coverage includes almost all mechanical and electrical components of a car.
  • High-Level plans are a great cost-effective alternative to the exclusionary plan. They cover an extensive amount of components within the following major systems: Engine, transmission, transfer case, drive axle, steering, electrical, air conditioning, braking, cooling, fuel system and seals, and gaskets.
  • Mid-Level plans cover named-components within the major systems: engine, transmission, transfer case, drive axle, and differential assembly. A Mid-Level warranty covers named components like steering, suspension, fuel delivery, as well as the cooling and braking systems, too. 
  • Powertrain Plus plans cover specified components for the major systems. However, there are several plans that offer additional coverage for electrical, air conditioning, and fuel systems components. 

Underneath each coverage level is a grouping of specific plans and customers can click on each plan option to view more information. Potential clients can also view a sample contract to get a better feel of what they can expect if they choose a plan from auotpom!.

Thorough Resource Page

autopom! includes a resources page on its website with several printable checklists. These checklists provide information on common situations customers deal with when owning a vehicle. There is a checklist for buying a car, taking your car on a road trip, selling your vehicle and more.

Also located on the resource page are articles on how to avoid auto repair scams and how to determine if a vehicle protection plan is right for you.

Coverage Benefits

Choosing a Vehicle Protection Plan (VPP) from autopom! will include the following benefits:

  • Choose Your Own Repair Shop—autopom! allows its clients to take their vehicles into any repair shop when their vehicle needs repairs. Whether customers prefer to take it in to the car dealership or their hometown shop, it’s completely up to them.
  • Rental Vehicle Assistance—All of the plans at autopom! offer rental vehicle assistance while a car is being repaired. However, be aware that terms and conditions will vary by plan.
  • Affordable Payment Plans—Customers can speak with an autopom! agent to find an affordable payment plan. 
  • Nationwide Breakdown Coverage—If a vehicle breaks down, autopom! allows their customers to go to any licensed repair facility in the U.S. or Canada. 
  • 30-Day Money-Back Guarantee—If clients are not satisfied with their coverage autopom! will issue a full refund within the first 30 days.
  • 24-Hour Roadside Assistance—Clients can call the 24/7 roadside assistance number in case of emergency.

Customer Service

autopom! focuses on providing a consultative sales approach. Instead of pushing products that customers aren’t interested in, the team strives to put the customer's needs first. autopom! also assigns a vehicle protection specialist to help you with any questions during the entire course of your service contract. Potential and current clients are well informed and treated well.

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The Bad

  • Limited Coverage Plans
  • Cost of Service Plans
  • No Coverage for Exotic Vehicles

Limited Coverage Plans

While auotpom! has a selection of warranty options, be aware that each has its own set of stipulations that your car must meet. For example, it is important to perform proper maintenance on your car, like oil changes; otherwise the warranty contract can be voided. If your car needs an expensive repair and you didn't properly maintain your car, you would pay for the repair yourself.

Additionally, most car warranty providers do not cover damage resulting from normal wear and tear. 

Several of the coverage options offered by autopom! are only available in specified states. Others aren’t clear on the states in which they are available. autopom! has a few options that state they are currently unavailable and does not say if or when they’ll be available. However, potential clients can learn this information by contacting autopom! directly.

Cost of Service Plans

Since each extended vehicle plan depends on numerous factors, autopom! does not disclose any pricing for its plans. Each plan takes into account your vehicles make/model, mileage, year, and the customer's state of residence. Also, the cost will depend on which coverage level you choose and which plan.

Potential clients can receive a personalized quote for their car by working with autopom! directly.

No Coverage for Exotic Vehicles

While auotpom! covers most vehicle makes and models, it does not offer coverage for luxury brands such as Lamborghini, Bentley, Ferrari, Rolls-Royce, etc.

Potential clients with other car brands can find a good extended warranty from autopom!.

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The Bottom Line

Choosing a trustworthy warranty company from the many warranty providers available is important. Warranty protection is a major purchase because it is an investment.

autopom! offers extended service contracts to help bring clients peace of mind with their vehicles. autopom! provides many coverage plans and benefits, including roadside assistance, choice of repair shop or car dealer, and rental car assistance. Customers looking to buy an extended warranty should make sure their car is covered under their desired plan and that they meet all the requirements.

autopom! recommends that potential clients call and speak with an autopom! specialist to help find the best service plan for them. autopom! is available in most states nationwide, but potential customers should call and check to see if their state is covered or fill out an online form to receive a quote. Overall, autopom! is a reputable and reliable company for those looking to protect their vehicle and avoid costly repairs. 

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autopom! Frequently Asked Questions

How much does autopom! cost?

Pricing for all coverage plans varies by several factors including the vehicle (year, make, and model), the mileage, your state of residence, and more. The easiest way to find out what it will cost for your vehicle is to request a free quote and speak to an autopom! coverage consultant.

How do I get an extended warranty quote from autopom!?

It's simple. Either request a quote online from our website at www.extended-vehicle-warranty.com or call (800) 724-8141. A friendly coverage consultant will respond ASAP during business hours of Monday–Friday 9:00 a.m.–5:00 p.m. PST.

How can I find out if my car can be covered by autopom!?

Since coverage eligibility varies by a number of factors (like model year, mileage, state), the quickest way is to either request a quote online from our website at www.extended-vehicle-warranty.com or call at (800) 724-8141 to find out if your vehicle is eligible.

What is covered by an autopom! extended car warranty?

Depending on vehicle eligibility, your coverage could range from basic powertrain all the way up to an exclusionary plan (comparable to the factory coverage).

What states is autopom! offered in?

Autopom! offers coverage in most states nationwide, including California. (Our California programs are Mechanical Breakdown Insurance and sold by licensed agents).

Will a car warranty through autopom! cover labor on car repairs?

Yes, all autopom! plans include labor for covered repairs. It varies by contract, but most contracts refer to nationally published labor guides for approved labor time on repairs.

Why should I buy an extended car warranty if I am still covered by the manufacturer’s auto warranty?

Your vehicle becomes “higher risk” the older it gets and the more miles are on it. The best coverage plans for the best prices will be available while your vehicle is still under the original factory coverage.

Message from
autopom!

People worry about breakdowns. An untimely event can cause the loss of transportation and a financial crisis in the family.

We believe vehicle owners should not have to worry about paying out-of-pocket for auto repairs and deserve the best protection plan available.

Our vehicle protection plans and partner repair facilities reduce the personal financial risk of breakdowns, providing our customers with peace of mind so they can enjoy the benefits of ownership without all the worry.

We believe everyone deserves a trusted partner in protecting their vehicle: autopom! = automotive peace of mind!

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Star Rating

4.7

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150 Reviews

Review Breakdown

5 grade

79%

4 grade

13%

3 grade

3%

2 grade

1%

1 grade

3%

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Nancy Brown St. Petersburg, FL

So far, my experience is less than great. I just finished paying for this warranty last month, and am trying to use it for the first time. My car has been at the dealership (Nissan) ALL DAY today. All I need is a new driver's side VISOR. It's going to cost over $300 to have this fixed, which in and of itself is ridiculous, but hey--I have an extended warranty. The dealership is removing my visor so I can see so I can go pick up my car today since I need it tomorrow. They filed a claim, and are waiting for Autopom to call them back because they were on hold forever. I told the dealership it's my experience you have to keep calling, so I said I would do that now so I can go get my car today. However, I'm having the same issue they had: I had to hold for more than 35 minutes with annoying music before talking to someone. By the time I spoke to someone and they approved the claim, it was time to pick up my car that I desparately needed for a 7am meeting the next morning. In the meantime of all this waiting, I found a visor for under $180, much less than the $255 the dealership charges, and my husband will install it for free. UPDATE 2 days later: The company reached out to me and said they were experiencing an unusually high call volume when I called. (I would advise them they need more people answering phones during those high volume times.) Anyway, they told me more than likely had I called on another day I wouldn't have to wait so long. I'm hoping that the next time I may need service, this will be true. Customer Service seemed to be polite and good when I finally did speak with them. They also seem to want to resolve these issues, so I am hopeful the wait times for claims and phone calls will be improved next time.

2 years ago

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Reply from autopom!

Hi Nancy, My name is Mike Jones, president & CEO of autopom! Thank you for updating your review and rating. I do understand the importance of having your vehicle repaired quickly and efficiently. Next time you experience a delay in processing, please give my office a call directly (800) 724-8141. We (autopom!) are a separate company from your Administrator (Royal), but sometimes we can facility or expedite a claim. I would also recommend with your next repair that you get a rental car. Your contract includes some rental car reimbursement benefits. Most claims do require an overnight stay at the repair facility. Having a rental car will take some of the pressure off. Thank you again for updating your review.

Jun. 8th, 2019

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James

I did not get reimbursed like I was promised. I wish I never signed up. I have called multiple about getting reimbursed for a tow truck. I have submitted the claim six times.

1 year ago

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Reply from autopom!

Hi James. I'm sorry to hear that about the tow truck reimbursement and the lack of response to your requests. The Administrator that handles the towing is a separate company but with the limited information I have at this point I'm unsure what happened in your case. If you will give me a call at (800) 724-8141 x4 to provide additional details, I will personally look into it. Mike Jones.

Oct. 18th, 2020

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