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autopom!

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150 User Reviews

8.1

Overall Score

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Jimmy Belmontez Clovis, CA

They are great! They say what they're going to do it they have been really trustworthy company.

3 years ago

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star star star star star

Randee Marlin Anaheim, CA

Awesome, provided car policy for repairs . Offers different policies com meet needs

3 years ago

star star star star star

Steven Janda Shorewood, IL

I needed a warranty that was reputable for my 2011 Toyota 4 Runner. I was very satisfied with the prompt service provided by the customer service reps.

3 years ago

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star star star star star

William South Jordan, UT

This company is great! They worked so hard to resolve my claim with the repair facility. I have had a ton of car issues recently and they have gone above and beyond to get my issues fixed. Definitely worth the money!

3 years ago

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Reply from autopom!

Thank you William for your kind review! We do our very best to provide our customers automotive peace-of-mind with our vehicle protections plans. Glad to be of service!

Dec. 6th, 2018

star star star star star

Ronald Berger Pensacola, FL

Edward was great no pressure salesman! Explained everything in easy terms.

4 months ago

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star star star star star

Danielle Klein

The customer care and affordability are A-1!

11 months ago

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Reply from autopom!

Thank you for choosing autopom! and leaving a review. We are your trusted partner in protecting your vehicle. Mike Jones, President.

May. 8th, 2021

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star star star star star

Jan

Needed a auto warranty, they were very helpful

11 months ago

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star star star star_border star_border

Fernando

About four or five days ago I used the warranty and it sounds like it is going well. They have great customer service.

1 year ago

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star star star star star

Randy

Customer service is very responsive in all parts and they follow up.

1 year ago

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star star star star star

christine k.

great experience from beginning to end. customer service was always available.

1 year ago

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star star star star star_border

Michael Rene Inglewood, CA

I used my warranty to cover the running act of my vehicle. They resolve the issue quickly.

1 year ago

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star star star star star

Richard Orser

Very personable staff and personal attention. A most enjoyable transaction.

1 year ago

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star star star star star_border

Rory Corona, CA

The agent was very professional. I'm disappointed that they changed the monthy payment.

1 year ago

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star star star star star

Thomas Sarasota, FL

The rep was wonderful, they seemed very knowledgeable and an honest and fair.

2 years ago

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Reply from autopom!

Thank you Thomas for your kind remark. It is autopom!'s mission to provider automotive peace of mind through protection plans that are sold the right way!

Jan. 23rd, 2019

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star star star star star

Steven Apple Valley, CA

Customer service was really helpful in the times I had a problem.

2 years ago

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Reply from autopom!

Thank you Steven for your input. We strive to be helpful when customers call us with issues or problems. Give us a call if you ever need additional assistance. I hope you enjoy many miles of automotive-peace-of-mind - autopom!

Jan. 23rd, 2019

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star star star star star

shelly Yonkers, NY

good customer responses, even an idiot like me could underfstant the proposal

3 years ago

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star star star star star

Bob Wade Chattanooga, TN

Easy to purchase, unused currently and hope to keep it that way.

3 years ago

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star star star star star

Anonymous Carrollton, TX

Very professional...questions were promptly answered & great customer service

3 years ago

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star star star star star

Leslie Bird Lincoln, CA

The application process to sign up with them was quick, easy and painless.

3 years ago

star star star star star

pyonaki Bakersfield, CA

I enjoyed talking with Mike. He is very knowledgeable and helpful. I'm looking forward to my new relationship with autopom.

1 year ago

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Reply from autopom!

Thank you so much for your review of autopom! I enjoyed speaking with you too! Very happy to earn your business and look forward to serving you!

Jan. 21st, 2020

star star star star star

Aldrin Joe Juaneza Jaranilla Chula Vista, CA

Dacey B. was an Awesome representative. She is very knowledgeable and a true professional. And she provided me with excellent customer service.

1 year ago

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Reply from autopom!

Very glad to hear. Thank you so much for your feedback. I'll be sure to share this review with Dacey. I hope you enjoy many miles of automotive peace-of-mind - autopom!

Jan. 21st, 2020

star star star star star

Harry Jones Alvin, TX

I thought your sales rep Lisa did an outstanding job reviewing the policy with me. She answered any questions I had. Great experiance

1 year ago

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Reply from autopom!

Thanks for your review and kind remarks! Let us know if you ever need assistance with a claim or other customer service. I hope you enjoy many miles of automotive peace-of-mind!

Dec. 14th, 2019

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star star star star star

Anonymous

Representatives are very professional. It is a good value.

1 year ago

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star star star star star

Anonymous

It is convenient and they are responsive to my needs.

1 year ago

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star star star star star

David

Offers a great, broad service, that is why I chose it.

1 year ago

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star star star star star_border

Jim & Debra

In a situation last year, they helped me out and it worked out really well me.

1 year ago

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star star star star star_border

Ginger San Bernardino, CA

On the original call, they were easy to contact and they were professional.

1 year ago

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star star star star star_border

Anonymous North Hollywood, CA

The customer service rep was friendly, knowledgeable, and not pushy.

1 year ago

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star star star star star_border

Eduardo Dizon Van Nuys, CA

The agent gave me good quality from the beginning to the end of the service.

1 year ago

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star star star star star

Anonymous Enid, OK

They've been very pleasant to deal with.

2 years ago

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star star star star star

Capt. Will Tracy, CA

The staff is knowledgeable and the cost is reasonable

3 years ago

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star star star star star

Dennis Lovejoy Lincoln, CA

Easy to sign up. I have had no claims yet.

3 years ago

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star star star star star_border

martin breslauer Del Mar, CA

very good experience, both in purchase and in delivery of warranty work

3 years ago

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star star star star star_border

Allan Griffiths Tampa, FL

Rep. Taylor W very responsive to my inquiries, a factor in joining Autopom

3 years ago

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star star star star star

David Anaheim, CA

Great price, Professional service quality of Service

3 years ago

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star star star star star_border

Saksan Dacharux Upland, CA

The company is very accessible. I chose them for pricing and convenience.

3 years ago

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Reply from autopom!

Thank you for taking the time to review autopom! and for your kind remarks. Hope you're enjoying automotive peace-of-mind with your autopom! coverage. If you need assistance, do not hesitate to call our office (800) 724-8141. Thank you again!

Jun. 8th, 2019

star star star star star

Stuart Irvine, CA

Unbelievable service and pricing. I love AutoPom! Have used them twice, and will use them again!!!

11 months ago

star star star star star

Peter Karagines Fountain Valley, CA

Customer service was very knowledgable and friendly. She was not pushy and answered our questions professionally

1 year ago

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Reply from autopom!

Thanks Peter. Appreciate your business and your kind remarks regarding your sales rep, Dacey. I hope you enjoy many miles of automotive peace-of-mind - autopom!

Jan. 17th, 2020

star star_border star_border star_border star_border

Jason Fairfax, VA

I submitted my request for a quote for my 2015 BMW M5 on November 13th, 2018. It is now December 12th, 2018, and I have not received any response. Very disappointed. Will not be doing business with a company that can't even bother to reach out.

2 years ago

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Reply from autopom!

Hi Jason, I'm so sorry to hear that you have not receive your quote. We try very hard to respond to every quote request within 24 hours. I checked our system and could not find a quote request from Jason in Virginia with a 2015 BMW M5. Sometimes missing quotes can be found in the users junk or spam folder. Did you check these folders on your computer or phone? Occasionally one of our quotes will wind up there. For immediate personal service, please call us at 800-724-8141 during our business hours 9 - 5 PM PST Mon - Fri. One of our friendly consultants will be happy to assist you.

Dec. 13th, 2018

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star star star star star_border

charles hurlbut iii Lompoc, CA

easy fast service was great by the lady who helped me.

1 year ago

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star star star star star_border

Ohjenkins Valparaiso, IN

Very good product with good customer service

3 years ago

star star star star star

Candace Wagner Tucson, AZ

The staff that I have spoken to on the phone have been friendly and professional.

1 year ago

star star star star star

Young2120 Bakersfield, CA

Quote was cheaper than dealership and Carchecks. Very pleased with the price and coverage.

1 year ago

star star_border star_border star_border star_border

Steven Inglewood, CA

Bought their premium warranty, and recently took my car to the dealer to use the warranty AFTER I was told that my plan covered the needed repair, only to be told by the dealer that the repair was declined.

2 years ago

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star star star star_border star_border

Jan Woodland Hills, CA

Great. Representative was very knowledgeable and helpful

3 years ago

star star star star star

Yvette Santifer Lynwood, CA

Mike was very helpful and understanding I will give him 10 he was so amazing

1 year ago

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Reply from autopom!

Thank you Yvette! Let me know if I can be of any further assistance with your current claim (or anything that may come up in the future).

Oct. 15th, 2020

star star star star star

Kenny, Karen Dees Evans, GA

Darcey is the reason we went with this company Plus the BBB A PLUS rating

1 year ago

star star star star star

MIke Sunnyvale, CA

Quick, responsive, easy, great rates and coverage

1 year ago

star star star star star

Eddi Carrillo Oakland, CA

Quick fast no pressure quote. Great rates

1 year ago

star star_border star_border star_border star_border

Ernest Davis Berkeley, IL

I was never contacted by autopom after feeling out the request for info

2 years ago

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Reply from autopom!

Hi Ernest, Please accept my sincere apologies. We try to respond to every quote request that we receive. Did you check your spam or junk folder? Sometimes email winds up there. I tried to locate your name in our database but I have not been able to find your request. Please give me a call at (800) 724-8141 x4 and I will personally prepare your quote. Thanks, Mike.

Dec. 6th, 2018

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