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ASE Auto

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3.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: May 13th, 2025

ASE Auto offers highly rated vehicle protection plans. The company has more than a decade of experience in the industry and offers three plans with varying levels of coverage. Customers can choose a plan that offers the coverage they need without overspending on coverage they don’t want.

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The Good

  • Tiered Plans with Robust Coverage
  • Plan Perks
  • Customer Service Availability
  • Mechanic Choice

Tiered Plans with Robust Coverage 

The company’s website states that protection plans “pay for parts, labor, and roadside assistance for any covered repair.”

ASE Auto has three tiers of protection plans: Blue Shield, Blue Shield PLUS, and Total Blue Shield. 

Blue Shield provides coverage for the following basic components:

  • Engine
  • Transmission
  • Cooling and electrical systems
  • Drive axle 
  • Water pump
  • 4x4/AWD

Blue Shield Plus includes everything in the Blue Shield plan, as well as covering two additional components:

  • Steering system
  • Transfer case

And the Total Blue Shield plan offers the company’s most comprehensive coverage, providing protection for everything included in the lower tier plans while adding the following:

  • Brake system (ABS)
  • Air conditioning
  • Suspension
  • High tech electrical components
  • GPS navigation system
  • Fuel system 
  • Seals/gaskets
  • Turbo/supercharger

 ASE Auto demonstrates its commitment to customers by offering levels of protection that can address a wide range of customers’ needs at varying price points. 

Call a customer service representative for a free consultation. The company can create a customized coverage plan that will meet your unique needs. 

Plan Perks

The company’s plans offer 24/7 roadside assistance and free courtesy towing. Customers will appreciate the peace of mind that comes from knowing they have access to immediate help if the need arises. While many auto insurance companies offer roadside/towing services, it is often an “add-on” fee.

ASE Auto will also allow you to transfer your plan to a new vehicle or even a new owner. Customers don’t need to feel hesitant about purchasing coverage and then being stuck in a tough situation if their circumstances change. 

Customer Service Availability

Customers can contact the company via email or a toll-free phone number 24/7 for a free quote or for answers to any other questions about vehicle protection plans. Customers can also order vehicle parts directly from the company’s website. 

Mechanic Choice

ASE Auto allows customers to choose any ASE-certified mechanic or dealer, as opposed to having a narrow list of mechanics to choose from. This means customers can bring the vehicle to their preferred mechanic, which is especially beneficial for those who have an existing relationship with someone they trust. 

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The Bad

  • Limited Customer Reviews Available

Limited Customer Reviews Available

ASE Auto has received very limited customer reviews, and we are unable to identify trends or highlight positive customer experiences with the company. Today’s customers often rely on social proof from customer reviews to choose who they want to do business with. 

The company’s website does highlight one customer’s positive review. However, featuring additional customer feedback could be an opportunity for the company to attract even more customers to its products.

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The Bottom Line

ASE Auto meets many industry benchmarks, including perks, plan options, and great customer service. One of the company’s best features is offering customers the choice of mechanic, something that is unique in the car warranty industry.

View Best Car Warranty Companies

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Star Rating

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2.4

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65 Reviews

Review Breakdown

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34%

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1 grade

66%

Sentiment Criteria

Value

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Quality

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Review Source

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Gary Noel Dallas, TX

What I loved about this company after Being skeptical about which company to chose from was Ase warranty is a big name in the extended auto warranty industry We found them to be friendly and helpful and to have reasonable options for the kinds of plans we were looking for. Fortunately ase warranty is the administrator. Unlike many of the other companies out there who are resellers we ran into some smoke and mirrors around pricing. This was by far the best choice we made thanks to its helpful customer service, easy-to-use app, they had replaced my alternator and suspension issues the same day Thank you ase for standing by what was promised to me Garry T. Noel

3 years ago

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Victoria Kendil Dallas, TX

Near the end of my cars warranty period, I had an issue with the heater controls. My porsche dealer worked with ASE warranty to replace the controller under the ASE warranty. Other than the $100 deductible, ASE warranty paid the full amount of the service. This company has knowledgeable customer service people, and they were helpful in explaining what was covered under the warranty as was promised to me when i first signed up with them. They are a totally trustworthy company with a excillent claims service department. I recommend them to anyone looking for a legitimate company they can count on. They have been around for over 10 years and i have a few family members that have only used ASE warranty over the years and stand by them. there coverage covers what it says and they dont look for any loop holes Thank you arthur for the easy and pleasant claim expirience Vicky K Dallas, Texas

3 years ago

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David Kellner Miami, FL

The Customer Service and claims representative at the ASE auto protect claims department was so delightful. She was very patient and wasn't pushy in the least bit. Without any annoying or persistent calls or follow ups, it allowed me do my research to compare extended warranty policies. They gave me the assurance that I would not be given a hard time if I needed to file a claim. In addition, unlike other well known policies ase auto protects policy did not have limits of payouts for specific itemized components. This is particularly important for me as I have a BMW and as most imports individual parts can be expensive . They have recently replaced my radiator Without any hassles the only thing I was out of pocket for was my $150 deductible I very much recommend ASE as they are a staple in the automotive industry. And I was able t have them service my car at my local ASE repair shop Thank you Nicole and David for making this a pleasant experience I Highly recommend ASE auto protect as I’ve had multiple companies in the past and had been skeptical at first

4 years ago

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Andrea Poon New York, NY

I came to have a second opinion about replacing my brakes, I was treated so kindly and made the appointment to return and have it done which was yesterday and again I was treated so kindly. The whole experience with them was the best I’ve ever had; I feel I got the best service possible and will return there for any work I need done in the future. Thanks

3 years ago

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James Noland San Francisco, CA

All of the staff were helpful and courteous. I received a discount for adding another vehicle. All my questions were answered and they made sure I understood before hanging up. No one was pushy or did not make me feel like I had to do anything that day. They did offer a discount if I did take advantage of the policy as a refferal. I had my brother refer them to me and they just changed his Radiator on his porsche. The cost of the repair was over $3800 and this company paid the toal cost for the repairs. I Overall I am very satisfied with the service and the policy.

3 years ago

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Pitter rock New York, NY

I had a wonderful experience with ASE. At first I thought it was a scam because I’ve been scammed so many times but the minute my car had an issue I found out they were the truth. I believe them from now and always with them.

2 years ago

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Jay Rai Miami, FL

I had a wonderful experience with ASE. At first I thought it was a scam because I’ve been scammed so many times but the minute my car had an issue I found out they were the truth. I believe them from now and always with them.

2 years ago

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cindy valentine Jersey City, NJ

I had purchased a warranty about a year ago for my 2014 chevy malibu, my water pump blew a few months after. I brought my car to my local trusted mechanic and under the warranty it was covered. Im very happy to have to the warranty!!! I may even purchase another plan for my other car.

3 years ago

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Mike Lincoln Park, MI

I've had a great experience with my ASE warranty. I had work done to vehicle last year, and didn't realize that it was covered. I called about it, provided the receipt, and I was reimbursed for the covered amount. I had other work done and it was also covered. I wish I had bumper to bumper coverage. I also had a pleasant experience with everyone that I spoke with, whether I coverage or not. They explained everything completely and directed me to the areas of the warranty that applied to our conversation. I would recommend them for warranty coverage.

2 years ago

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Pamela H. Wood Seattle, WA

My policy was updated quickly with one call and the agent was very helpful in pointing out coverage options that we weren't taking advantage of. We have always been very happy with the service and the rates.

3 years ago

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Timothy Berry San Francisco, CA

Sure enough, Hanover took my claim and in a very professional and friendly manner helped me arrange a body shop. The claim process was great, and my car looks like new again.

3 years ago Edited December 2, 2022

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Olga Zabegina Austin, TX

They do good and cheap since 2020. I like auto payment from bank and more easier. They do mailing to inform me about the amounts that have changing. Thank u.

3 years ago

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Devriya New York, NY

It had a great services. I received a good asistances of the costumer services they did an amazing work, I feel safe and happy with ASE Auto. .

2 years ago

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Diljit Mann New York, NY

We had a recent claim and ASE was great to work with. Thanks for all the great work and the great customer experience! Thank you!

3 years ago Edited November 30, 2022

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Carla Conley Dhaka, 13

They are very professional and efficient. They are great at what they do and treat their clients respectfully. I highly recommend them!

3 years ago

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Helen Mason

Perfect service great job !! Every staffs very professional and responsive .I definitely recommended 5/5

3 years ago

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HG Riverside, CA

Returned payment promptly when I requested payment because I no longer wanted the service.

2 years ago Edited March 24, 2023

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Nico Ramos Austin, TX

just great people to work with. Excellent customer service!!! Prices are fair and competitive.

3 years ago

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Michael Miami, FL

Very friendly and I didn't have to jump thru a thousand hoops to get my claim settled. Thank you.

3 years ago

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Connie Nichols CA

Very quick response. Clarity in giving and getting information. Very thorough. Very professional.

3 years ago

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Bernardo Guarnes San Diego, CA

Informative and thorough, customer service representative was knowledgeable and courteous.

4 years ago

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Payam Round Rock, TX

Good customer service I just got warranty from them

3 years ago Edited July 18, 2022