U.S. Bank was founded in 1929. U.S. Bank has been providing financing and refinancing options for new and used cars, boats and, recreational vehicles.

Rank Chart
Loan Amount
Term Length
Our Score
#1
$10k-$100k
36-75 months
6.1
#2
$5k-No Max
12-84 months
5.9
#3
Variable
36-72 months
5.9
#12
us_bank
Up to $100k
12-84 months
5.1

The Good

  • Online pre-approval form
  • Two hour approval

Online Services

U.S. Bank is the only car loan company we reviewed that offers an online pre-approval form. This enables prospective borrowers to find out how much they could borrow from U.S. Bank and what APR range they would be offered without having to file a full loan application. Pre-approval can be done online, over the phone, or by visiting a U.S. Bank branch directly.

For borrowers who are ready to apply for a car loan, U.S. Bank offers an online application. Borrowers are typically notified of approval within two hours. If assistance is needed, borrowers can call U.S. Bank and ask for an auto finance specialist to walk them through the application, as well as answer any questions they may have.

The Bad

  • Lacks basic auto loan information
  • No APR range listed
  • Higher starting APR rate

Lacking Information

The U.S. Bank website contains little information about car financing or refinancing, explanation of APR rates, and payment guidelines. Much of the detailed information is not in the body of text on the web pages, but at the bottom of the page in very fine print. This may make it difficult for borrowers to browse the site and find information.

APR Rates

U.S. Bank also doesn’t list the APR range that they offer on the site. Most car lenders we reviewed clearly stated what APRs could be expected so that borrowers could apply for their loans with no surprises. U.S. Bank’s website lists a starting APR of 2.49 percent but includes no other information.

Legal Issues

In September of 2014, U.S. Bank agreed to a consent order with the Consumer Financial Protection Bureau (CFPB) for alleged charges that U.S. Bank charged consumers for services that they did not receive, including identity protection and credit monitoring. U.S. Bank agreed to pay a $5 million penalty and repay $48 million to customers who had been charged for services they hadn’t received. This could be an indication that U.S. Bank may charge customers without providing the corresponding services. Borrowers who choose to use U.S. Bank may want to ensure that they are receiving all the services that they pay for.

The Bottom Line

The pre-approval feature is a distinct benefit of U.S. Bank. However, the lack of transparent information on the website could pose a problem for borrowers who are unfamiliar with the car financing process. In addition, U.S. Bank’s alleged previous failure to provide services that customers paid for could be a cause for concern. We recommend considering other options for your auto loan needs at this time.

Not looking for U.S. Bank Car Loans? Try these pages:

U.S. Bank

U.S. Bank Mortgages

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