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Mountain America

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63 User Reviews

4.8

Overall Score

LAST UPDATED: July 4th, 2021

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Star Rating

4.6

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63 Reviews

Review Breakdown

5 grade

70%

4 grade

22%

3 grade

6%

2 grade

0%

1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Megan Roper South Jordan, UT

My car loan with Mountain America was my first loan that I have taken out. They were very helpful and willing to teach me all about this new aspect in life.

2 months ago

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Eddie Rios Ogden, UT

Mountain America is superb at car loans and low loan rates. They get the best deals for us as credit union members. Almost non-existent fees, quick car loan processing gives you plenty of buying power allowing you to buy more car for the same price. Mountain America really looks out for you.

1 year ago

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Beverly Schacher Long Beach, MS

We used Mountain America credit union when we purchased a new travel trailer. They had the best interest rates at the time for our needs. We have been totally satisfied with their services and their easy to use website and would definitely recommend them!

1 year ago

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August Moulton Lehi, UT

Mountain America is where all of our car loans end up. Their rates are always great and even when we’ve originally financed elsewhere, we have eventually transferred over to MACU. Their customer service approach is always friendly. I’ve never had a frustrating experience and everyone I’ve ever worked with has been professional and extremely friendly.

2 years ago

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Jaime American Fork, UT

We bank at Mountain America, and we also have current car loans with them and have had car loans in the past with them. I have always been happy with them! I love that since we also bank through MACU that our car loans show up in our account and we can see everything in one place. It makes it much easier to be able to look at a glance at what we've paid and what is still owed!

2 years ago

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Seth Schellenberg Lehi, UT

The loan officer that helped me get the loan for my car was so friendly that I even let her pick the scent of my air freshener.

7 months ago

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Myken Salt Lake City, UT

We recently applied for an auto loan through Mountain America. However, the service, terms and interest rate was easily beat by other credit unions we applied through. We have had an auto loan with Mountain America in the past so went to them first, because of the positive experience it had been but were disappointed this time with their inability to provide comparable service.

1 year ago

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Molly Keogh Ogden, UT

We currently have a car loan through Mountain America. They were so easy to work with the get our loan. We had a little trouble figuring out how to make payments because we never received a payment book but when we called they were quick to help us.

1 year ago

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Mazi Marcel Womack Cedar City, UT

I have my current car loan through Mountain America and I have no complaints. The customer service is great in the process of receiving your loan and it has been smooth sailing ever since.

2 years ago

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Angie L Hanzel Saratoga Springs, UT

Mountains America has been my bank for over 10 years. We have our Mortgage through them as well as two car loans. They have always been very friendly and great to work with. I would definitely recommend them to others!

2 years ago

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Hayley Lambdin Orem, UT

Mountain America has been great with our car loan. We are able to easily track payments and follow when we need to make a payment. We never miss one because of how organized they make it.

3 years ago

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Lauraine Pleasant Grove, UT

Mountain America is a FANTASTIC company! The employees are always super helpful and friendly. There has never been a time where I have regretted taking care of all my financial stuff through MACU. 10/10

10 months ago

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Johnson Smithfield, UT

Mountain America has always been quick to approve our loans and quickly them funded. They have competitive rates and I have always had a great experience with their customer service too.

10 months ago

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Keri Christensen Lehi, UT

We have a car loan through Mountain America and it has been exactly what we agreed to. The rates have stayed the same and because we have a checking account with them all I have to do is transfer the money from our checking account to our car loan account. Super easy and convenient and I do it all on my phone.

2 years ago

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Sarah Provo, UT

The process of getting a car loan through Mountain American was very easy and less time consuming than I expected! The costumer service was great as the loan officer was very friendly and made the experience exciting for me! Highly recommend

2 years ago

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Rischelle Mikkelson American Fork, UT

Mountain America is our favorite place for car loans. Because of our good credit rating, we are always able to get a rate that is lower than the going rate. Their application process is very easy and you can do it in one sitting. You can even do it online. It is easy to sign up for their auto pay payments as well.

2 years ago

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Lydia Arnold Alpine, UT

I bank at Mountain America so of course I got my car loan here. The rate was low and the process was easy. I like that I can set up automatic payments and also easily pay more/pay off online. Mountain America employees have always been very helpful.

2 years ago

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Dylan Curtis Pleasant Grove, UT

I currently have 2 vehicles financed through MACU, and am very impressed with the low rate they offered me and with their customer service. Their App is cool, I can make payments right in the App. And they have a thing twice a year where you can skip a payment which has come in handy a couple of times.

2 years ago

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NT Pleasant Grove, UT

fast, low interest, amazing customer service, in and out less than an hour, affordable monthly payments. i love mountain america have been with them for decades. my entire family has accounts and loans with them because they are the best in everything they do.

3 years ago

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Amy McCarlie Orem, UT

The car loan process pretty simple. The only thing I don't love is that MA doesn't love doing loans on vehicles 5-10 years old so the rate was a little higher.

7 months ago

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Michael Ewing South Jordan, UT

Very competitive rates and excellent customer service. Gave us more money than anyone else on our heloc and the lowest rate on our car loan

8 months ago

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MattB Salt Lake City, UT

I currently have an auto loan with Mountain America. They have been great to work with and the customer service is always great. I don't think their rates are quite as competitive as other credit unions, however.

1 year ago

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Lorigan Whitaker Dewey-Humboldt, AZ

I got a car loan through this bank, someone hit me and totaled my car before I even made my first payment. I called straightened everything out, they assure me I can get another loan through them, no problem. A week later when I finally find another vehicle, they tell me my loan rate has gone up almost 7% from my original loan 30 days prior that they have received a full pay off for due to the accident. BUT because I have a loan FROM THEM showing on my credit in the last 30 days, causing my credit score to drop they wont do anything for me. I clarify that NOTHING else is harming my credit except the loan that again, is paid off THEY gave me and they agree, but STILL wont give me the same rate. This company is ridiculous and has no common sense/ compassion. What are they robots? For their own client won't even reevaluate the loan rate. Managers wont talk to you, just tell the service desk "Nothing I WILL do" . Utterly disappointed and now car-less for the next month since I have to wait for them to report my cars payoff before I can get approved anywhere else.

2 years ago

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Lindsey American Fork, UT

My car loan is with MACU - I am very happy with them! They called me a few times after I got my loan and made sure I knew how to pay for my loan. They are always so helpful.

3 years ago

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STurner Saratoga Springs, UT

I was at another bank for years and didn’t realize what great service I could have been having. I love everything about this bank. Great customer service and I trust them.

11 months ago

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Katie Lewis Eagle Mountain, UT

I had never been with Mountain America but they are tight by my house.. I went right in and ask the Carl what the rates were filled out the paper work. They were really nice and helpful

11 months ago

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Jon Posey Riverton, UT

MACU is a solid place to get a car loan. Their rates are competitive, their app is great, and it is easy to use. I have done multiple loans with them and will probably do future vehicles as well.

1 year ago

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Sofie Rosenvall Alpine, UT

We have had several loans through Mountain America. They are always very helpful when dealing with them over the phone or in person. They are good to notify you if you've misplaced your bill or if you've lost it... They are understanding and want to help you!

3 years ago

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Lisa West Jordan, UT

I recently opened an Auto Loan with Mountain America. They are the best Credit Union. They were so easy to work with, and made the whole process simple and painless. I would highly recommend them!

3 years ago

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Kip Fowler Pleasant Grove, UT

We financed our last car with Mountain America and the process went smoothly and quickly. We were able to pay off our car without any difficulty and when we sold it they were able to print off the title for the car dealership with out a hitch. They are a very reliable company.

3 years ago

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Madi Thompson Ogden, UT

I've been with MACU for over four years now and I've really enjoyed having them as my bank. I wish their print out instant debit cards were better quality. I've also had better experiences going into a branch for customer service rather than over the phone. They're more willing to help you in any way they can.

3 years ago

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Brin Stevens Provo, UT

Easy to pay my bill on our car loan, had a great interest rate, overall a great and convenient place to get a loan.

7 months ago

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Lesa Burgess Pleasant Grove, UT

Always a good experience with MACU. I have taken out 2 car loans with them because of their low rates and exceptional customer service!

3 years ago

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Janalee Nielson Smithfield, UT

I got my very first car loan from Mountain America credit Union. They were great to work with and I got a really good rate

10 months ago

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Debbie Stringham Garden City, UT

We are so glad we got our Auto loan through MACU. We have moved all of our money into an account there now. Great people to work with!

10 months ago

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Sadie Salisbury Draper, UT

I have a car loan with mountain America and the payment process is so simple and easy! The customer service is so amazing. 10/10 would recommend using!

2 years ago

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Derek Scoville Pleasant Grove, UT

Car loans here are so easy. Super fast approval and had the check within the hour. The loan officer was friendly, and made us comfortable as he processed the loan for us.

3 years ago

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Joseph Amstadt Frisco, TX

They were very helpful in walking us through the process

3 months ago

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Rylaan Marlowe Roy, UT

Great customer service to get me in quick, even during the pandemic. Easy to work with and fast!

7 months ago

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Rico Suave Layton, UT

For buying my first car they where really flexible and understanding. I could tell they wanted me to be happy with what I was getting.

1 year ago

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Seth Managua, MN

They have really good rates but if you don’t set up an automatic payment then it’s hard to work with them to get it payed. They don’t have good online services.

1 year ago

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Brittany Bray Springville, UT

I have found that Mountain America gives the lowest rates for interests. I love getting my car loans through them .

2 years ago

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Tyler Mansfield Provo, UT

Great banking institution. I already banked here, so getting my car loan through them was a piece of cake. Always great customer service.

2 years ago

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Evelyn Chidester Riverton, UT

I have a had a few car loans with Mountain America and found the interest rates to be lower than some and very easy to work with when obtaining the car loan.

2 years ago

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Garn L. Arnold Alpine, UT

Great Credit Union. Puts the members first. Always helpful and a breeze to get a loan. Always quick if you go in. Great credit rates for loans.

2 years ago

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Tracy Salt Lake City, UT

Mountain America has some of the best customer service. They have helped me with all my banking and loan needs with professionalism and kindness.

3 years ago

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Shanna South Jordan, UT

Mountain America is awesome. They are so good to work with. I've had a few car loans with them and they are always offering better rates than competitors

3 years ago

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L. Fowler Pleasant Grove, UT

Our car buying experience went quickly and smoothly with Mountain America. They also were able to pull up information on my title in a fast and effective manner.

3 years ago

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Nichole Hiatt Eagle Mountain, UT

We refinanced two vehicles with Mountain America in the last 6 months and both processes were very smooth and quick.

1 year ago

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LoertscherL Riverton, UT

Great rates from Mountain America Credit union and also very good customer service.

1 year ago

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