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Mountain America Auto Loans | 31+ Reviews & Complaints

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User Reviews

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4.5
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50 Reviews

Review Breakdown

5 star
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1 star
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Brittany Wilkinson

September 13th, 2020 Herriman, UT DETAILS arrow_drop_down
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Mountain America helped my finance my first car loan. They were easy to work with and had competitive rates.

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Jon Posey

September 10th, 2020 Riverton, UT DETAILS arrow_drop_down
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MACU is a solid place to get a car loan. Their rates are competitive, their app is great, and it is easy to use. I have done multiple loans with them and will probably do future vehicles as well.

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Tony

September 10th, 2020 Riverton, UT DETAILS arrow_drop_down
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Got our car loan through Mountain America and it was the best rate available. Great service too!

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MattB

April 2nd, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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I currently have an auto loan with Mountain America. They have been great to work with and the customer service is always great. I don't think their rates are quite as competitive as other credit unions, however.

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Myken

March 19th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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We recently applied for an auto loan through Mountain America. However, the service, terms and interest rate was easily beat by other credit unions we applied through. We have had an auto loan with Mountain America in the past so went to them first, because of the positive experience it had been but were disappointed this time with their inability to provide comparable service.

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Maryann Renteria (Mckrae)

February 28th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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Love MACU. Best credit union. The people are so friendly and will bend over backwards to help.

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Molly Keogh

February 18th, 2020 Ogden, UT DETAILS arrow_drop_down
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We currently have a car loan through Mountain America. They were so easy to work with the get our loan. We had a little trouble figuring out how to make payments because we never received a payment book but when we called they were quick to help us.

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Nichole Hiatt

February 17th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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We refinanced two vehicles with Mountain America in the last 6 months and both processes were very smooth and quick.

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LoertscherL

February 11th, 2020 Riverton, UT DETAILS arrow_drop_down
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Great rates from Mountain America Credit union and also very good customer service.

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Rico Suave

February 10th, 2020 Layton, UT DETAILS arrow_drop_down
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For buying my first car they where really flexible and understanding. I could tell they wanted me to be happy with what I was getting.

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Eddie Rios

February 9th, 2020 Ogden, UT DETAILS arrow_drop_down
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Mountain America is superb at car loans and low loan rates. They get the best deals for us as credit union members. Almost non-existent fees, quick car loan processing gives you plenty of buying power allowing you to buy more car for the same price. Mountain America really looks out for you.

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Beverly Schacher

February 4th, 2020 Long Beach, MS DETAILS arrow_drop_down
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We used Mountain America credit union when we purchased a new travel trailer. They had the best interest rates at the time for our needs. We have been totally satisfied with their services and their easy to use website and would definitely recommend them!

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chris Francom

February 2nd, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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Great rates and easy application process. I have two car loans through Mountain America.

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Seth

January 29th, 2020 Managua, MN DETAILS arrow_drop_down
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They have really good rates but if you don’t set up an automatic payment then it’s hard to work with them to get it payed. They don’t have good online services.

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Lorigan Whitaker

September 20th, 2019 Dewey-Humboldt, AZ DETAILS arrow_drop_down
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I got a car loan through this bank, someone hit me and totaled my car before I even made my first payment. I called straightened everything out, they assure me I can get another loan through them, no problem. A week later when I finally find another vehicle, they tell me my loan rate has gone up almost 7% from my original loan 30 days prior that they have received a full pay off for due to the accident. BUT because I have a loan FROM THEM showing on my credit in the last 30 days, causing my credit score to drop they wont do anything for me. I clarify that NOTHING else is harming my credit except the loan that again, is paid off THEY gave me and they agree, but STILL wont give me the same rate. This company is ridiculous and has no common sense/ compassion. What are they robots? For their own client won't even reevaluate the loan rate. Managers wont talk to you, just tell the service desk "Nothing I WILL do" . Utterly disappointed and now car-less for the next month since I have to wait for them to report my cars payoff before I can get approved anywhere else.

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Mazi Marcel Womack

July 17th, 2019 Cedar City, UT DETAILS arrow_drop_down
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I have my current car loan through Mountain America and I have no complaints. The customer service is great in the process of receiving your loan and it has been smooth sailing ever since.

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Brittany Bray

June 1st, 2019 Springville, UT DETAILS arrow_drop_down
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I have found that Mountain America gives the lowest rates for interests. I love getting my car loans through them .

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Tyler Mansfield

April 15th, 2019 Provo, UT DETAILS arrow_drop_down
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Great banking institution. I already banked here, so getting my car loan through them was a piece of cake. Always great customer service.

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August Moulton

February 6th, 2019 Lehi, UT DETAILS arrow_drop_down
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Mountain America is where all of our car loans end up. Their rates are always great and even when we’ve originally financed elsewhere, we have eventually transferred over to MACU. Their customer service approach is always friendly. I’ve never had a frustrating experience and everyone I’ve ever worked with has been professional and extremely friendly.

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Keri Christensen

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
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We have a car loan through Mountain America and it has been exactly what we agreed to. The rates have stayed the same and because we have a checking account with them all I have to do is transfer the money from our checking account to our car loan account. Super easy and convenient and I do it all on my phone.

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Evelyn Chidester

February 5th, 2019 Riverton, UT DETAILS arrow_drop_down
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I have a had a few car loans with Mountain America and found the interest rates to be lower than some and very easy to work with when obtaining the car loan.

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Sadie Salisbury

January 17th, 2019 Draper, UT DETAILS arrow_drop_down
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I have a car loan with mountain America and the payment process is so simple and easy! The customer service is so amazing. 10/10 would recommend using!

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Sarah

December 22nd, 2018 Provo, UT DETAILS arrow_drop_down
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The process of getting a car loan through Mountain American was very easy and less time consuming than I expected! The costumer service was great as the loan officer was very friendly and made the experience exciting for me! Highly recommend

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Shauna Craig

December 6th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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I love Mountain America Credit Union. Their rates are always below most banks and they are very customer friendly.

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Rischelle Mikkelson

December 5th, 2018 American Fork, UT DETAILS arrow_drop_down
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Mountain America is our favorite place for car loans. Because of our good credit rating, we are always able to get a rate that is lower than the going rate. Their application process is very easy and you can do it in one sitting. You can even do it online. It is easy to sign up for their auto pay payments as well.

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Jaime

December 5th, 2018 American Fork, UT DETAILS arrow_drop_down
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We bank at Mountain America, and we also have current car loans with them and have had car loans in the past with them. I have always been happy with them! I love that since we also bank through MACU that our car loans show up in our account and we can see everything in one place. It makes it much easier to be able to look at a glance at what we've paid and what is still owed!

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Garn L. Arnold

November 9th, 2018 Alpine, UT DETAILS arrow_drop_down
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Great Credit Union. Puts the members first. Always helpful and a breeze to get a loan. Always quick if you go in. Great credit rates for loans.

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Lydia Arnold

November 9th, 2018 Alpine, UT DETAILS arrow_drop_down
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I bank at Mountain America so of course I got my car loan here. The rate was low and the process was easy. I like that I can set up automatic payments and also easily pay more/pay off online. Mountain America employees have always been very helpful.

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Angie L Hanzel

November 6th, 2018 Saratoga Springs, UT DETAILS arrow_drop_down
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Mountains America has been my bank for over 10 years. We have our Mortgage through them as well as two car loans. They have always been very friendly and great to work with. I would definitely recommend them to others!

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Dylan Curtis

October 30th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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I currently have 2 vehicles financed through MACU, and am very impressed with the low rate they offered me and with their customer service. Their App is cool, I can make payments right in the App. And they have a thing twice a year where you can skip a payment which has come in handy a couple of times.

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Sofie Rosenvall

September 18th, 2018 Alpine, UT

We have had several loans through Mountain America. They are always very helpful when dealing with them over the phone or in person. They are good to notify you if you've misplaced your bill or if you've lost it... They are understanding and want to help you!

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Tracy

September 15th, 2018 Salt Lake City, UT

Mountain America has some of the best customer service. They have helped me with all my banking and loan needs with professionalism and kindness.

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Shanna

August 31st, 2018 South Jordan, UT DETAILS arrow_drop_down
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Mountain America is awesome. They are so good to work with. I've had a few car loans with them and they are always offering better rates than competitors

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Derek Scoville

August 29th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Car loans here are so easy. Super fast approval and had the check within the hour. The loan officer was friendly, and made us comfortable as he processed the loan for us.

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Lisa

August 28th, 2018 West Jordan, UT

I recently opened an Auto Loan with Mountain America. They are the best Credit Union. They were so easy to work with, and made the whole process simple and painless. I would highly recommend them!

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Tilda

August 25th, 2018 Saint George, UT

Rate is almost more then half lower then dealerships.

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NT

August 24th, 2018 Pleasant Grove, UT

fast, low interest, amazing customer service, in and out less than an hour, affordable monthly payments. i love mountain america have been with them for decades. my entire family has accounts and loans with them because they are the best in everything they do.

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Nik Anderson

August 23rd, 2018 South Jordan, UT

Good company, honest rates. It took us just a day to get everything finalized.

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Lesa Burgess

August 21st, 2018 Pleasant Grove, UT

Always a good experience with MACU. I have taken out 2 car loans with them because of their low rates and exceptional customer service!

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king

July 7th, 2018 Queen Creek, AZ

ive tried several times to get loans from them and have been denied. not sure why when other places have approved me. however this year they gave me a loan

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Tom

June 8th, 2018 Pleasant Grove, UT

Good bank, but not a bank. I believe that a Credit Union should serve their group and not try and be a bank or else they need to pay taxes.

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Kip Fowler

June 8th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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We financed our last car with Mountain America and the process went smoothly and quickly. We were able to pay off our car without any difficulty and when we sold it they were able to print off the title for the car dealership with out a hitch. They are a very reliable company.

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L. Fowler

May 30th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Our car buying experience went quickly and smoothly with Mountain America. They also were able to pull up information on my title in a fast and effective manner.

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CAROLE SCOVILLE

May 29th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
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Love the service here - have used other credit unions in the past and this is my favorite by far. Very friendly.

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Mark Troxel

May 7th, 2018 DETAILS arrow_drop_down
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Great used car rates, application process very easy, treated like they really wanted my business

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Doom Truong

April 22nd, 2018 Lehi, UT DETAILS arrow_drop_down
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Was an easy and fast process. They gave me a better rate than my own credit union. So I created an account there.

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Michael

April 15th, 2018 Ogden, UT DETAILS arrow_drop_down
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They treated us so much better then a well known credit union in the area.

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Madi Thompson

April 15th, 2018 Ogden, UT DETAILS arrow_drop_down
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I've been with MACU for over four years now and I've really enjoyed having them as my bank. I wish their print out instant debit cards were better quality. I've also had better experiences going into a branch for customer service rather than over the phone. They're more willing to help you in any way they can.

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Lindsey

December 6th, 2017 American Fork, UT DETAILS arrow_drop_down
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My car loan is with MACU - I am very happy with them! They called me a few times after I got my loan and made sure I knew how to pay for my loan. They are always so helpful.

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Hayley Lambdin

November 13th, 2017 Orem, UT DETAILS arrow_drop_down
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Mountain America has been great with our car loan. We are able to easily track payments and follow when we need to make a payment. We never miss one because of how organized they make it.

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