Mountain America Logo

Mountain America Auto Loans | 31+ Reviews & Complaints

Company has not yet verified this profile. We recommend researching the top companies shown below:

Top Ranked Companies

company logo
#1 America First chevron_right
6.4 Overall Score
4.7
starstarstarstarstar_half
(109)
company logo
#3 USAA chevron_right
4.9 Overall Score
4.1
starstarstarstarstar_half
(34)

User Reviews

Star Rating

4.6
starstarstarstarstar_half

61 Reviews

Review Breakdown

5 star
69%
4 star
23%
3 star
7%
2 star
0%
1 star
2%

Sentiment Criteria

Value for your money
starstarstarstarstar_half
Quality of product or service
starstarstarstarstar_half
Customer service
starstarstarstarstar_half
Company trustworthiness
starstarstarstarstar_half
search cancel
starstarstarstarstar

Seth Schellenberg

February 20th, 2021 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The loan officer that helped me get the loan for my car was so friendly that I even let her pick the scent of my air freshener.

starstarstarstarstar

Rylaan Marlowe

February 19th, 2021 Roy, UT

Great customer service to get me in quick, even during the pandemic. Easy to work with and fast!

starstarstarstarstar

Brin Stevens

February 11th, 2021 Provo, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Easy to pay my bill on our car loan, had a great interest rate, overall a great and convenient place to get a loan.

starstarstarstarstar_border

Amy McCarlie

January 31st, 2021 Orem, UT

The car loan process pretty simple. The only thing I don't love is that MA doesn't love doing loans on vehicles 5-10 years old so the rate was a little higher.

starstarstarstarstar

Michael Ewing

January 22nd, 2021 South Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Very competitive rates and excellent customer service. Gave us more money than anyone else on our heloc and the lowest rate on our car loan

starstarstarstarstar

Lauraine

November 17th, 2020 Pleasant Grove, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Mountain America is a FANTASTIC company! The employees are always super helpful and friendly. There has never been a time where I have regretted taking care of all my financial stuff through MACU. 10/10

starstarstarstarstar

Janalee Nielson

November 13th, 2020 Smithfield, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I got my very first car loan from Mountain America credit Union. They were great to work with and I got a really good rate

starstarstarstarstar

Debbie Stringham

November 9th, 2020 Garden City, UT

We are so glad we got our Auto loan through MACU. We have moved all of our money into an account there now. Great people to work with!

starstarstarstarstar

Johnson

November 4th, 2020 Smithfield, UT

Mountain America has always been quick to approve our loans and quickly them funded. They have competitive rates and I have always had a great experience with their customer service too.

starstarstarstarstar

STurner

October 8th, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I was at another bank for years and didn’t realize what great service I could have been having. I love everything about this bank. Great customer service and I trust them.

starstarstarstarstar_border

Katie Lewis

October 2nd, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

I had never been with Mountain America but they are tight by my house.. I went right in and ask the Carl what the rates were filled out the paper work. They were really nice and helpful

starstarstarstarstar

Brittany Wilkinson

September 13th, 2020 Herriman, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Mountain America helped my finance my first car loan. They were easy to work with and had competitive rates.

starstarstarstarstar

Jon Posey

September 10th, 2020 Riverton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

MACU is a solid place to get a car loan. Their rates are competitive, their app is great, and it is easy to use. I have done multiple loans with them and will probably do future vehicles as well.

starstarstarstarstar

Tony

September 10th, 2020 Riverton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Got our car loan through Mountain America and it was the best rate available. Great service too!

starstarstarstarstar_border

MattB

April 2nd, 2020 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I currently have an auto loan with Mountain America. They have been great to work with and the customer service is always great. I don't think their rates are quite as competitive as other credit unions, however.

starstarstarstar_borderstar_border

Myken

March 19th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstar_borderstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstar_borderstar_border
Company trustworthiness
starstarstarstarstar_border

We recently applied for an auto loan through Mountain America. However, the service, terms and interest rate was easily beat by other credit unions we applied through. We have had an auto loan with Mountain America in the past so went to them first, because of the positive experience it had been but were disappointed this time with their inability to provide comparable service.

starstarstarstarstar_border

Maryann Renteria (Mckrae)

February 28th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar_border

Love MACU. Best credit union. The people are so friendly and will bend over backwards to help.

starstarstarstarstar_border

Molly Keogh

February 18th, 2020 Ogden, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We currently have a car loan through Mountain America. They were so easy to work with the get our loan. We had a little trouble figuring out how to make payments because we never received a payment book but when we called they were quick to help us.

starstarstarstarstar_border

Nichole Hiatt

February 17th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We refinanced two vehicles with Mountain America in the last 6 months and both processes were very smooth and quick.

starstarstarstarstar

LoertscherL

February 11th, 2020 Riverton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great rates from Mountain America Credit union and also very good customer service.

starstarstarstarstar_border

Rico Suave

February 10th, 2020 Layton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstar_borderstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

For buying my first car they where really flexible and understanding. I could tell they wanted me to be happy with what I was getting.

starstarstarstarstar

Eddie Rios

February 9th, 2020 Ogden, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Mountain America is superb at car loans and low loan rates. They get the best deals for us as credit union members. Almost non-existent fees, quick car loan processing gives you plenty of buying power allowing you to buy more car for the same price. Mountain America really looks out for you.

starstarstarstarstar

Beverly Schacher

February 4th, 2020 Long Beach, MS DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We used Mountain America credit union when we purchased a new travel trailer. They had the best interest rates at the time for our needs. We have been totally satisfied with their services and their easy to use website and would definitely recommend them!

starstarstarstarstar_border

chris Francom

February 2nd, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

Great rates and easy application process. I have two car loans through Mountain America.

starstarstarstar_borderstar_border

Seth

January 29th, 2020 Managua, MN DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

They have really good rates but if you don’t set up an automatic payment then it’s hard to work with them to get it payed. They don’t have good online services.

starstar_borderstar_borderstar_borderstar_border

Lorigan Whitaker

September 20th, 2019 Dewey-Humboldt, AZ DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

I got a car loan through this bank, someone hit me and totaled my car before I even made my first payment. I called straightened everything out, they assure me I can get another loan through them, no problem. A week later when I finally find another vehicle, they tell me my loan rate has gone up almost 7% from my original loan 30 days prior that they have received a full pay off for due to the accident. BUT because I have a loan FROM THEM showing on my credit in the last 30 days, causing my credit score to drop they wont do anything for me. I clarify that NOTHING else is harming my credit except the loan that again, is paid off THEY gave me and they agree, but STILL wont give me the same rate. This company is ridiculous and has no common sense/ compassion. What are they robots? For their own client won't even reevaluate the loan rate. Managers wont talk to you, just tell the service desk "Nothing I WILL do" . Utterly disappointed and now car-less for the next month since I have to wait for them to report my cars payoff before I can get approved anywhere else.

starstarstarstarstar

Mazi Marcel Womack

July 17th, 2019 Cedar City, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have my current car loan through Mountain America and I have no complaints. The customer service is great in the process of receiving your loan and it has been smooth sailing ever since.

starstarstarstarstar

Brittany Bray

June 1st, 2019 Springville, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have found that Mountain America gives the lowest rates for interests. I love getting my car loans through them .

starstarstarstarstar

Tyler Mansfield

April 15th, 2019 Provo, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great banking institution. I already banked here, so getting my car loan through them was a piece of cake. Always great customer service.

starstarstarstarstar

August Moulton

February 6th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Mountain America is where all of our car loans end up. Their rates are always great and even when we’ve originally financed elsewhere, we have eventually transferred over to MACU. Their customer service approach is always friendly. I’ve never had a frustrating experience and everyone I’ve ever worked with has been professional and extremely friendly.

starstarstarstarstar

Keri Christensen

February 5th, 2019 Lehi, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We have a car loan through Mountain America and it has been exactly what we agreed to. The rates have stayed the same and because we have a checking account with them all I have to do is transfer the money from our checking account to our car loan account. Super easy and convenient and I do it all on my phone.

starstarstarstarstar_border

Evelyn Chidester

February 5th, 2019 Riverton, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar_border

I have a had a few car loans with Mountain America and found the interest rates to be lower than some and very easy to work with when obtaining the car loan.

starstarstarstarstar

Sadie Salisbury

January 17th, 2019 Draper, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I have a car loan with mountain America and the payment process is so simple and easy! The customer service is so amazing. 10/10 would recommend using!

starstarstarstarstar

Sarah

December 22nd, 2018 Provo, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The process of getting a car loan through Mountain American was very easy and less time consuming than I expected! The costumer service was great as the loan officer was very friendly and made the experience exciting for me! Highly recommend

starstarstarstarstar

Shauna Craig

December 6th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I love Mountain America Credit Union. Their rates are always below most banks and they are very customer friendly.

starstarstarstarstar

Rischelle Mikkelson

December 5th, 2018 American Fork, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Mountain America is our favorite place for car loans. Because of our good credit rating, we are always able to get a rate that is lower than the going rate. Their application process is very easy and you can do it in one sitting. You can even do it online. It is easy to sign up for their auto pay payments as well.

starstarstarstarstar

Jaime

December 5th, 2018 American Fork, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

We bank at Mountain America, and we also have current car loans with them and have had car loans in the past with them. I have always been happy with them! I love that since we also bank through MACU that our car loans show up in our account and we can see everything in one place. It makes it much easier to be able to look at a glance at what we've paid and what is still owed!

starstarstarstarstar

Garn L. Arnold

November 9th, 2018 Alpine, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Great Credit Union. Puts the members first. Always helpful and a breeze to get a loan. Always quick if you go in. Great credit rates for loans.

starstarstarstarstar

Lydia Arnold

November 9th, 2018 Alpine, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I bank at Mountain America so of course I got my car loan here. The rate was low and the process was easy. I like that I can set up automatic payments and also easily pay more/pay off online. Mountain America employees have always been very helpful.

starstarstarstarstar

Angie L Hanzel

November 6th, 2018 Saratoga Springs, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Mountains America has been my bank for over 10 years. We have our Mortgage through them as well as two car loans. They have always been very friendly and great to work with. I would definitely recommend them to others!

starstarstarstarstar

Dylan Curtis

October 30th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

I currently have 2 vehicles financed through MACU, and am very impressed with the low rate they offered me and with their customer service. Their App is cool, I can make payments right in the App. And they have a thing twice a year where you can skip a payment which has come in handy a couple of times.

starstarstarstarstar_border

Sofie Rosenvall

September 18th, 2018 Alpine, UT

We have had several loans through Mountain America. They are always very helpful when dealing with them over the phone or in person. They are good to notify you if you've misplaced your bill or if you've lost it... They are understanding and want to help you!

starstarstarstarstar

Tracy

September 15th, 2018 Salt Lake City, UT

Mountain America has some of the best customer service. They have helped me with all my banking and loan needs with professionalism and kindness.

starstarstarstarstar_border

Shanna

August 31st, 2018 South Jordan, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Mountain America is awesome. They are so good to work with. I've had a few car loans with them and they are always offering better rates than competitors

starstarstarstarstar

Derek Scoville

August 29th, 2018 Pleasant Grove, UT DETAILS arrow_drop_down
Value for your money
starstarstarstarstar_border
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar_border
Company trustworthiness
starstarstarstarstar

Car loans here are so easy. Super fast approval and had the check within the hour. The loan officer was friendly, and made us comfortable as he processed the loan for us.

starstarstarstarstar

Lisa

August 28th, 2018 West Jordan, UT

I recently opened an Auto Loan with Mountain America. They are the best Credit Union. They were so easy to work with, and made the whole process simple and painless. I would highly recommend them!

starstarstarstarstar

Tilda

August 25th, 2018 Saint George, UT

Rate is almost more then half lower then dealerships.

starstarstarstarstar

NT

August 24th, 2018 Pleasant Grove, UT

fast, low interest, amazing customer service, in and out less than an hour, affordable monthly payments. i love mountain america have been with them for decades. my entire family has accounts and loans with them because they are the best in everything they do.

starstarstarstarstar

Nik Anderson

August 23rd, 2018 South Jordan, UT

Good company, honest rates. It took us just a day to get everything finalized.

starstarstarstarstar

Lesa Burgess

August 21st, 2018 Pleasant Grove, UT

Always a good experience with MACU. I have taken out 2 car loans with them because of their low rates and exceptional customer service!