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128 User Reviews

6.1

Overall Score

LAST UPDATED: January 26th, 2022

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Star Rating

4.7

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128 Reviews

Review Breakdown

5 grade

80%

4 grade

15%

3 grade

2%

2 grade

1%

1 grade

2%

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Service

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Dana Hatfield Bullhead City, AZ

Used America First for my last car loan and really appreciated the fact that they gave me a loan when other banks/credit unions wouldn't even talk to me. Then when I got into an accident and the insurance didn't pay off the total amount due on the loan, America First worked with me on making the remaining payments easy for me to afford while having to come up with another vehicle. Their customer service is awesome and always willing to work with you to make things right.

5 days ago

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Jim Bullhead City, AZ

They had the lowest lending rate for my credit score when I bought my van. They are very polite and great customer service. Plus you can skip one payment a year if you need to. They are very helpful on payments if you need to adjust them. I am hopeful I can use them again. Fantastic place!!

5 days ago

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Valerie Peterson Herriman, UT

We have been using AFCU as our financial institution for decades now. Our current car loan had an amazing rate and it's easy to manage payments through their convenient app.

21 hours ago

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Bobbie Thurgood American Fork, UT

Excellent service. Have notified me about potential problems. I moved my home mortgage to America First. Very flexible in making extra payments. Good mortgage rates.

1 day ago

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Bryan Peterson Herriman, UT

I've been with AFCU since I was a little kid. Everytime I but a new car car, i find out if it can be financed through then. Their rates are always better than anywhere else!

6 days ago

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Brian Cowley Riverton, UT

Great rates and wonderful customer service. The branch in Herriman Ut is the best of them all. The manager is very knowledgeable and has created a great team.

1 week ago

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Tara Hansen Layton, UT

We have financed several cars through America First. Each experience has been seamless and done quickly and professionally.

6 days ago

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Robyn Haight South Jordan, UT

My daughter was purchasing her first car. I had to consign the loan. America First made it quick and easy.

4 days ago

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Brandon Kimball Thurgood AZ

My first new car purchase was with America First. Rates were good and was very good to work with the pay off my loan.

3 days ago

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Luke M Herriman, UT

America First has tons of locations close to us. Their fraud protection has been a lifesaver more than once.

5 days ago

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Marci Randall Sandy, UT

Great to work with! Easy process! Kind and friendly customer service!

2 days ago

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Lisa Salt Lake City, UT

Easy to work with and lots of convenient locations

1 week ago

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Adam Dahl Herriman, UT

We have had many loans with AFCU and they always have the best rate and terms.

1 week ago

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Anne Sainsbury Orem, UT

Last year right before Covid-19 hit we bought a new car and had it financed through America First. The process of paying off the loan was very straight forward and our experience with the bank was fairly seamless. We will definitely use them again when we buy our next car!

7 months ago

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Jen Paxman Lehi, UT

We recently took out a car loan from America First. This was the first time we had ever taken out a car loan and we were so impressed. Their customer service was so amazing. Their loan rates were great as well. It was a quick and easy process. We bank with America First, and have for 20 years, so paying our monthly payment is so easy, we simply transfer the funds from our account to the loan.

2 years ago

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Emily D Herriman, UT

America First is a great credit union and convenient to use.

2 weeks ago

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FABIO CAVALCANTI Orem, UT

I am a customer for more than 10 years and I love their services. Do not recall paying fees for anything .. I also used America first for four car loans.. I shopped around and they got a good rate. I liked it because as I have an account there, it was easy to make payments. The process to get the car loan is very simple, just a visit to the bank you get your credit line approved. Totally hassle free! Few things I wish it was better, I would like them to offer a credit card that I can use overseas that would not charge international fees.. also I would like them to be able to receive international transfers. Last year, I had to receive an international transfer and had to open an account on Chase for it.

2 years ago

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Shante Reeder Draper, UT

I have banked with America First for 15 years and have been so happy with the level of customer support! We have checking and savings accounts, as well as home and auto loans through them. Customer service is always around to help, and they are very easy to reach.

1 year ago

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James Conder Eagle Mountain, UT

I bank with America 1st and had both my car loans with them. They have been amazing to work with and the communication has been amazing. When I got my loan with them for my car purchase they helped me walk through, search up and value cars that I could afford. Did a refi 2 years ago and they made that process seem seemless

1 year ago

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Jeremy Balls Kaysville, UT

I have been with AFCU for 15 years. I have checking, savings, money market, car loans, and credit card accounts with them. Their products and service have always been the best. I've tried others, but always come back to AFCU

2 years ago

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Tawnya M Burdette, AR

I have experiences with many different car loan companies. America First is my number one recommendation. They are fast, honest, and the easiest to get approved with. Once I had a car loan through Am First, I won’t go anywhere else.

11 months ago

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J Paul Wright Central, UT

I have had a few car loans through America First. They have been easy to work with and getting a loan approved has been very simple. I am not aware of an online option for payment (I guess I haven't bothered to check) because the payments have always been paid in person at their branches. An easy online payment would be nice. The interest rates were always really good.

3 years ago

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Lknls Salt Lake City, UT

We have had a great experience with America First. They had the lowest rate when we were looking and they made the whole process easy. They work with us when anything comes up.

1 year ago

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AmyConder22 Eagle Mountain, UT

We have loved America first and been a customer for more than 10 years. They have been great always giving us a great interest rate or letting us put a car payment to the end of our loan.

1 year ago

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Aaron Paxman Lehi, UT

I have been banking with America First for the last 20+ years because their customer service is outstanding. I was able to get my truck loan through them with ease. They help you make the best decisions with your money.

2 years ago

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Samantha Millville, UT

Great interest rate, love the ten day grace period. Didn't understand not being able to pay more and have it applied to the entire amount, and not just the next month. Never could get a straight answer, but over all happy with my experience.

3 years ago

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Stefanie Ewer Providence, UT

Have always got my car loans from America First. Offer great interest rates. Doesn’t take forever to process a loan. Let you pick your monthly due date. Employees are always friendly and helpful. Also have my checking and savings accounts with them. Lots of different account options. Easy to use online banking and manage your money.

1 year ago

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Lindsey B Orem, UT

America First has always been a great credit union so it is no surprise that their car loans are the same. I love the interest rate that I got with my last car purchase and the loan officer was very helpful during the process. I will use them again in the future.

2 years ago

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Brennan Orem, UT

Awesome rates and great loan officers. My auto loan experience was and continues to be amazing. The next time I get a car I will definitely go through America First. My loan officer was able to get me a lower rate at the last second just to help me out. I really appreciated this effort.

2 years ago

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Brody B Orem, UT

Fast and easy approval. I have loved working with America First for multiple auto loans. They are always very helpful answering any questions I have and their interest rates are more than competitive. I will always recommend America First to anyone looking for an auto loan.

2 years ago

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Jeff B Orem, UT

Always very fair when it comes to auto loans. I have had many auto loans from America First over the years and haven't had a single bad experience. Their loan officers are very educated on the products they offer and if you have any questions their customer service is great. I will continue to finance my cars through America First.

2 years ago

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Katie Howard Pleasant Grove, UT

We have a car loan through America First right now, and they have been easy to work with. We arranged it through the dealer, then followed up with the bank. The payment comes out automatically every month, and the interest is reasonable.

3 years ago

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Gavin Schmalz Saratoga Springs, UT

America First is where I went as a first time car buyer. they helped me through the process and have been nothing but helpful towards me throughout the whole process. the only problem I have is with their app. I hate how it is set up and the really need to rethink that portion of their services.

3 years ago

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Benjamin Taliulu Salt Lake City, UT

Been an America First customer going on 20yrs. Love the customer service they provide. I’ve had car loans, home equity loans and personal loans throughout the years and have always found their rates to be very competitive if not the lowest around.

3 years ago

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Derek Scoville Pleasant Grove, UT

America First is one of the largest Credit Unions in our state. So, i assumed they would see me as another customer, but the tellers and loan officers learned my name, and treated me as a person not as a customer. Motorcycle loan was painless and simple.

3 years ago

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Tualagi Saint George, UT

i called and spoke with a loan officer and was pre approved for a car loan. i got everything signed and done less than an hour and walked out with my loan papers, fair interest rate, and affordable monthly payment that fit my budget. Loan officer was very helpful and friendly.

3 years ago

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tini mapu Orem, UT

I've banked with AFCU for a long time. They made it so easy for me to go in and get a car loan. I have more then one with them. They are so kind at the credit union. I really love them!!!! They have a lot of different programs. They also are helping me clean my credit.

3 years ago

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Katie Young Charlottesville, VA

Was very pleased with my auto loan through AFCU. It was my first auto loan and I was approved for a great rate, even with little established credit. It was always easy to submit payments online and was very easy to pay off the remainder of my loan when I sold the car. I always had great customer service in person and over the phone.

3 years ago

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Anne Marie Milne Layton, UT

Helped my daughter get her first loan through America First and I do not regret it. They treated her with kindness and respect and made her feel at ease. They are great to help if you're a new or old customer. It does not matter. They are always so accommodating!

3 years ago

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Landon Robison Layton, UT

My wife got her car loan through America First and they had the lowest interest rates by far. We also both bank through there, and we have never had any issues. We definitely would continue to get our auto loans through America First and would recommend them to anyone. They always have wonderful customer service as well.

3 years ago

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Molly Keogh Ogden, UT

We had a car loan through America First. It was quick and easy to get approved and the automated payment made it so easy to make the payments each month.

1 year ago

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Lindsey Newman American Fork, UT

Getting our car loan through America First was really quick and efficient and I love that I can see it on my mobile app with all of my other accounts!

1 year ago

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Suzanna Wootton Springville, UT

I bought my very first car With America first and they were very helpful. I just bought my second car with them as well in the process was very quick.

4 years ago

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Lukaah Marlowe American Fork, UT

I really like AFCU. It is a great bank, and with Zelle integrated into its app, it is a great way to send and share money. I really like everything, except the app design, it needs a renovation.

11 months ago

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Saylor D Herriman, UT

America First checking is easy to use and free! My daughter just set up an account and they made it very simple for her to understand and begin to learn about saving. We're very excited she's starting to use it!

2 weeks ago

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austin pliler Layton, UT

I had a car loan through America first. They were really easy to interact with and have a great customer service. I have since paid off the car but will definitely use them again in the future.

1 year ago

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Tyler Strieby Lehi, UT

America First has handled all of our auto loans. They have provided the best rates, even though I tend to shop around a lot when it comes to finances. They make it easy and convenient to pay.

1 year ago

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Brittany Wilkinson Herriman, UT

I have both my car loans through America First CU. They have excellent customer service and rates and they make it super simple to pay for our loans through our online checking.

1 year ago

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Amanda Olsen Eagle Mountain, UT

Love using America First for our car loan! Friendly and knowledgeable staff. Explained the details of the loan and made sure we understood the terms. We were also able to get a great rate!

2 years ago

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JAKE American Fork, UT

We have worked with America First a few times for loans. We really liked their easy approval process. We also found a good rate with them which is why we had decided to go with them. Their employees were also very helpful as well.

2 years ago