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6.1

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 29th, 2024

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Star Rating

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4.7

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137 Reviews

Review Breakdown

5 grade

80%

4 grade

16%

3 grade

2%

2 grade

1%

1 grade

1%

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Hannah Cummins Gilbert, AZ

Their customer service is poor and their ease of access is terrible. I was paying monthly for a loan and they didn't​ notify me it was the incorrect amount until they sent it to collections. I was able to pay the correct amount if I was made aware of it, but they never told me even when making the payment in person.

6 years ago

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Melanie E Draper, UT

AFCU is overall non-communicative and when reached then offensive. I will never do business with them again. Their customer service is lacking and uninformed.

6 years ago