Name: Carvana
Rating: 2.0

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Made man Michael Houston, TX

They are misleading interest rate is out of control charging you so much for their vehicles and when you get the cars they're not inspected well so you have problems when you leave with your car

5 years ago

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Daniel Perez Allentown, PA

They ran my credit had me upload my statements then I had to call in then I had to send copies of my checks then they rejected everything and send me a email to try again smh !!!!

6 years ago

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Suzanne Ritter Amory, MS

Do not honor promises on their website, follow up and care that these promises are not honored is non-exisistent. Save yourself a lot of heartache, time and money!!!! Go to your local dealership!!!

6 years ago

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Jami Schmieding Mesa, AZ

Getting a car loan through Carvana is very simple. It was a fast and easy process and i 10/10 recommend

6 years ago

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Jake Vieira Roxbury, MA

These people suck !!! They lied about my car being in a accident. Then told me I’m stuck with the car after I found out about it . Horrible company

4 years ago

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Dawn Kramer Ellettsville, IN

This has been the worst experience I have ever had. I tried to get a quote and they never did anything. I waited a week. I will never use this company

4 years ago

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Matt Huffman Columbus, OH

After sales customer service is no existent. And "Sebastian", the AI customer service feature, is a joke. Good luck trying to get a response from anyone.

4 years ago

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Greg Loftis ,

Terrible customer service. I cannot get ahold of them- I have been trying for THREE days. Once they dump the car off at your place, you have NO support.

5 years ago

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Charles E El Segundo, CA

This experience is not for inexperienced car buyers. They prey on poor credit individuals and those that think a clean car fax equates to a car in good condition.

6 years ago

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Jodie Rutherfordton, NC

Quick and easy purchase and financing. Car was delivered and love it!

7 years ago

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Tim millikin Springfield, MO

poor customer service will nit help at all and send paper work did not respond keep changing all paperwork and locations and will not delivery as site says rating a f

7 years ago

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Hannah Barth Tallahassee, FL

Carvana car loans was great for when I bought a used-car shoppers. It was simple and easy.

4 years ago

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Judge Dredd Norman, OK

Nothing at the moment. Carvana hit me with a loan for a car I don't have, I stuck trying to get it removed off my credit.

4 years ago

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Elizabeth Baechel Smyrna, TN

Terrible experience online with Carvana. They even delivered the wrong vehicle - a MANUAL car that was listed as AUTOMATIC!

4 years ago

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YOLONDA ROBINSON

Carvana sold me an Audi with needed service and they refuse to fix it!! I’ve been asking to speak to a manager and no one has called back!!

4 years ago

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Dajon b ,

This was a horrible experience , I was sold a car that needed brakes , rotors , Tires and struts

5 years ago

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Jeffrey Gross Milford, DE

gave me a price for my car, short paid my loan by 290 + dollars and now dont help

6 years ago

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joe

unprofessional company, people are toxic and abusive. Dont work here or buy from them

8 years ago

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Karen Colchester, CT

Horrible communication with customer and customer service.

5 years ago

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T Clementon, NJ

The place is a joke !!! They wont accept my pay stub

6 years ago