Ryder Toys

Name: Ryder Toys
Rating: 4.1

4.1

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97 User Reviews

4.1

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97 User Reviews

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The Bad

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Author: Kaitlyn Short

LAST UPDATED: November 27th, 2025

Ryder Toys designs and produces one of the most elite ride on car products within the toy industry. The entire operation started out as a side business when a father, John, was on the hunt for a fun toy to get his son Ryder.

Disappointed by what was available to him, John set out to create his own products using quality materials that would last and provide hours of fun for both him and his son. From there, Ryder Toys was officially born with a mission to provide parents with quality toy options.

Ryder Toys is still a small, family-owned operation with all products designed and manufactured within the United States.

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The Good

Impressive Inventory
Secure Shipping
Product Guarantees and Warranty
Premier Manufacturing

Impressive Inventory

Even though Ryder Toys specializes in specific toys like ride-on cars and go karts, the inventory also includes jeeps/UTVs. The company's leadership has designed a number of high-end products that kids of all ages can enjoy and even offers parts in the event that something needs to be replaced.

Models for cars include both one-seater and two-seater vehicles at the 12-volt level. Those interested in 24-volt models can choose between available go karts and ATVs. Whatever a parent is looking for, there are likely ride-on options offered through Ryder Toys.

Secure Shipping

Considering the weight of the Ryder Toys products, shipping is something many prospective clients are concerned with. However, Ryder Toys prioritizes safe and fast shipping practices. Most orders through the Ryder Toys website are shipping out within 24 to 48 hours, with some exceptions for weekends and holidays. FedEx Ground is utilized for shipping, which is how Ryder Toys guarantees product safety and secure delivery.

Once an order ships, customers will receive a notification complete with all shipping and tracking information. Nearly 90 percent of all orders are on the doorsteps of customers within just three business days. For a smaller operation, these shipping speeds and practices are on par with some of the largest toy manufacturers in the country.

Product Guarantees and Warranty

Each product sold by Ryder Toys is protected by the “smile guarantee.” While it sounds whimsical, the guarantee actually holds some weight. All Ryder Toys are guaranteed to “bring a smile to you and your little one's face.”

Even though the return window is limited to 30 days, there is a 90 day warranty on all Ryder Toys products, and satisfaction falls under this warranty. Additionally, there is lifetime support available to all Ryder Toys customers. Not many customers will find toy producers that are willing to offer lifetime support on products, but Ryder Toys does.

Premier Manufacturing

All of the products sold through Ryder Toys boast best-in-class design and the manufacturing efforts are on par with those designs. All ride-on toys sold through Ryder Toys are manufactured in the United States and done so through premium facilities.

Most toy companies have products manufactured overseas and are not nearly as concerned with the overall quality of the finished product. That is not the case with Ryder Toys as the quality of the car is of the utmost concern.

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The Bad

Limited Return Window
Product Price

Limited Return Window

Return policies vary by company, industry, and product type. While some return policies are extremely flexible and offer customers unlimited return times, others are far more strict and require customers to decide quickly whether or not a particular product is worth keeping. For small, family-owned operations like Ryder Toys, a more limited return policy is common.

Ryder Toys will accept returns on products for any reasons within the first 30 days following the original purchase. The product must be in the original packaging and has to be in an unused and resellable condition. Any products that do not meet these restrictions will not be eligible for a return. Toy companies that operate on a larger scale generally have a more flexible return policy than the one enacted by Ryder Toys.

Product Price

All Ryder Toys products are designed and manufactured in the United States. The quality of the products used are also more “upscale” when compared to comparable ride-on cars. The products' high quality is reflected in a higher price point.

For the typical plastic, ride-on car sold through larger retailers, customers can expect to pay anywhere from $150 to $300. However with Ryder Toys, the cheapest ride-on car is $275 with the most expensive product costing $1,899 before shipping.

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The Bottom Line

Ryder Toys designs and produces some of the best ride-on toys and vehicles available on the market today. The inventory at Ryder Toys spans from traditional go carts to realistic ride-on models with replacement parts also available directly for purchase.

All products sold through Ryder Toys are shipped through secure methods at faster than average speeds even with the increased weight of the products. Each Ryder Toys product is backed by the product satisfaction guarantee and applicable warranties.

All Ryder Toys products are manufactured in the United States.

Despite offering a high-quality product line, there are limitations to what Ryder Toys can offer its clients. The return window, for instance, is limited to 30 days after purchase. That means if a client encounters an issue after this window, there will be no refund options.

Additionally, the Ryder Toys products are more marketed as high-quality items and are priced accordingly.

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User Reviews

Star Rating

4.1

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97 Reviews

Review Breakdown

5 grade

55%

4 grade

3 grade

2 grade

1 grade

37%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Rosanne Burnham

When I contacted CS they answered all of my questions and responded in a timely fashion after I reached out. Our Ryder Buggy showed up in 4 days after I ordered it, all the way to MT😁. The box it was shipped in is heavy duty and no damage whatsoever! So far I give Ryder an A plus and thank you for a great customer experience.

1 week ago

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Jesús Pérez-Linares

We saw Ryders Toys products online and were hesitant to buy due to the price. However, we saw it was a family owned company and we bought a jeep for my son. We are so pleased not only wit the quality of the jeep, the easy instructions to assembly it and the variety of models available, but more impressed with the AMAZING customer service: they delivered the jeep in just 5 days, the contacted us several times to make sure everything was perfect and they designed a friendly website with all the questions you might have about their products. The emails were prompt and super friendly. They made us feel that we are important to them as customers. The price is totally worth, every penny! Great job Ryders Toys!

1 month ago

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Skip Price

I purchased the AWD buggy for my 2 grandsons (2 and 4 years). I did a good amount of research and made the decision to go with RYDER. While they are more expensive, I think the quality and the fact they are a USA manufactured product and stock many of the parts that could need replaced down the road after years of use decided it was worth it. I have a 3rd grandson who is 6 months old so I am sure we will eventually get to use this as well. My buggy was delivered quickly, and they provided links to easy-to-follow videos to assemble. Assembly was quick and easy. The remote is so nice to have, it lets the 4year old drive on his own and the 2 year old can ride with parents control.

5 months ago

Reply from Ryder Toys

Hi Skip,

Thank you for the great and review!

We're so glad to hear your grandsons are loving the All Wheel Drive Buggy and that the remote control feature and easy setup have been helpful. We truly appreciate your trust in Ryder Toys and are happy to have been part of your family's fun!

If you ever need anything, we're just an email away.

Jul. 11th, 2025

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Peggy Shirley

I started looking for a truck for Christmas for my future grandson. He 4 and loves monster trucks. The Ryder company seemed to have a large selection with great reviews. The process was easy as I’m not good with ordering on the internet. Customer service was quick to answer any questions I had and very helpful. Our truck arrived on time and quick. We followed all the directions, assembled it and it wasn’t difficult. As this is for Christmas he hasn’t seen it yet. We are so excited. Ryder ride in’s are not your ride on’s from 30 years ago. Seat belts, mp 3 player, lights, we could not be happier.

3 months ago

Reply from Ryder Toys

Hi Peggy,

Thank you so much for sharing your wonderful feedback with us!

We’re thrilled to hear that the process was smooth, the truck arrived quickly, and that assembly went well. It’s exciting to know this will be a special Christmas gift for your grandson. We can only imagine his joy when he sees it!

We’re so glad our ride-on stood out to you and that you’re happy with the features. Thank you again for choosing Ryder, and we wish your family a very memorable holiday season!

Sep. 3rd, 2025

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GREG I

I bought the All Wheel Drive Buggy from Ryder Toys for my 8 and 6 year old grandsons. This buggy is a piece of junk. Their customer service is a joke. Not sure which goes around in circles better. Had the buggy for about 3 weeks then the rear axel shock mount weld broke off. Use bailing wire to secure back on the axel. 2 days later the front wheel axel rivet sheered off so the left front wheel does not steer. Contacted customer service, sent them pictures and told what parts were need. Just got the run around about how parts not a stocking item. No resolution for 4+ months but got a bunch of sales emails about their 10% off sales. Read all different reviews. If it is negative review what they are saying is probably true. I could of copied and pasted my review from others. Do not buy from this company or this car. They do not back up their products.

1 month ago

Reply from Ryder Toys

Hi Greg,

We’re very sorry to hear about the broken front axle and rear axle shock in your car.

We’d like to make this right. Please reach out to us again at support@rydertoys.com with your order number and reference this review so we can prioritize your case and find the best possible solution for you.

Thank you for bringing this to our attention. Your feedback helps us improve both our products and our customer service.

Oct. 30th, 2025

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Jessica Huckins

We got this kids Jeep for our daughter, and she absolutely loves it! The battery life is impressive – it lasts long enough for multiple play sessions before needing a charge. The Jeep has plenty of power and easily climbs over logs, stumps, and other obstacles in the yard. We were pleasantly surprised by how well it handles larger hills too – it goes up them with no problem at all.

3 months ago

Reply from Ryder Toys

Hi Jessica,

Thank you so much for your wonderful feedback!

We’re so glad to hear your daughter is loving her Jeep and that it’s performing so well on different terrains. It’s great to know the battery life and power are exceeding expectations. We truly appreciate you sharing your experience with us!

Sep. 4th, 2025

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Todd

Had it put together in no time. My granddaughter loves it has been riding every night after school. Only complaint on the high rise jeep is body is small then I anticipated. I don't think she will fit in it till she 8.

2 months ago

Reply from Ryder Toys

Hi Todd,

Thank you so much for sharing your experience with us! We’re happy to hear that your granddaughter loves her new high-rise Jeep and has been enjoying her rides every night, that sounds wonderful!

We also appreciate your honest feedback regarding the size of the unit. Your input helps us improve and provide more accurate expectations for future customers.

We’re glad your granddaughter is having fun, and we hope she continues to enjoy her Jeep for a long time!

Sep. 21st, 2025

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My Vintage Vinyl

What a game Changer from those little ride on vehicles from the big box stores. My grandkids absolutely love this 4WD Buggy. It has plenty of power that handles all the terrain of our 1 acre lot, and that's with a 12 and 5 year old on board. The charge lasted a little over an hour, and that was going full blast/ speed all the way. The price was a little more than the little ride ons, but IMHO it's worth every penny. Thanks Ryder Folks

6 months ago

Reply from Ryder Toys

Hi there,

Thank you so much for the awesome review! We're thrilled to hear the 4WD Buggy is a game changer for your grandkids and is holding up so well on your property. It’s great to know it’s delivering the power and performance you were looking for, definitely makes the investment worth it!

Thanks again for choosing Ryder. We truly appreciate your support!

Jul. 11th, 2025

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Bob P

I recently purchased a 24 volt ride on csr. After researching comparable, products on the market, I chose this company. I have bought 12 volt ride on cars before , for my grandchildren. Some were ok, but none compares to this. For me, I am not buying cheap junk, made overseas anymore. I want to buy one, that will last awhile, and made in the USA Bob Post

8 months ago

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Doug Morhac

I purchased the Dune Racer for my daughter just over 1 year ago (54 weeks). It arrived quickly, however, it arrived with a broken wheel. The Ryder team was able to get a replacement sent out quickly. My daughter was scared of it at first and refused to ride in it. She did not work up the courage to actually drive it until about a month ago. During that time, it was stored in the garage, and she would periodically sit in it. After about a month of use (5-6 times around the block), the remote would no longer allow me to turn the car to the right. All other functions work properly but for some reason I am not able to turn it to the right. I reached out to the Ryder team and after some back and forth they determined that it was an issue with the control board. They told me that I would need to purchase a new control board and install it. There is no way that a roughly $800 power wheel should be having issues after 5 -6 uses. The fact that I had to pay to purchase a new control board and pay for shipping is absolutely ridiculous. The car looks awesome and is great when it did work, but for $800 I expect either better quality or for you to stand by your product. Ryder feels like a scam after this experience. Purchase a power wheel from someone else and save yourself the frustration.

3 months ago

Reply from Ryder Toys

Hi Doug,

We’re truly sorry to hear about your experience and the frustration it has caused. We understand how disappointing it must feel to encounter issues after only a few rides.

Our warranty policy covers parts and repairs for 90 days from delivery, which is why replacement parts outside of that timeframe are no longer complimentary. That said, we absolutely want our customers to enjoy and get the most out of their vehicles, so we offered the control board as the best solution to get the Dune Racer working again.

We’ve passed along your feedback to our product and quality teams, as we’re always working to improve both reliability and the level of support we provide. If you’d like, please reach out to us again at support@rydertoys.com with your order details, and we’ll be glad to review your case once more and see if there’s anything further we can do to help.

We appreciate your honest feedback, and we’re committed to making this right for you.

Aug. 28th, 2025

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George Gilbert

We had a small battery car for our grandson but he wore it out. We looked at several options but chose the Ryder 4WD Jeep. Great choice as he loves it and it has been trouble free. Highly recommend Ryder!

3 months ago

Reply from Ryder Toys

Hi George,

Thank you so much for sharing this wonderful review! We’re thrilled to hear your grandson is enjoying his Ryder Jeep and that it’s been running trouble-free. Knowing you’re happy with your choice and would recommend Ryder means the world to us.

We truly appreciate your support and look forward to serving you again in the future!

Aug. 25th, 2025

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Mike Denny

We have been very happy with our whole experience with Ryder. The AWD buggy we purchased is worth the money. Very durable and my daughter never stops smiling and laughing the whole time she’s in it. Customer service has been some of the best I’ve ever seen. We don’t have one complaint.

7 months ago

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Terry Mitchell

After much research I came to the conclusion that You Get What You Pay For. I didn’t want the ones you see sitting out with the garbage. Yes I paid more but I got more for what I paid. Customer Service has been great. My Jeeps (2) were delivered fast and the custom license plates came next. Great product with great service.

5 months ago

Reply from Ryder Toys

Hi Terry,

Thank you so much for your thoughtful feedback!

We're thrilled to hear you're happy with the Jeeps and that our customer service met your expectations. We're here if you ever need anything down the road.

Enjoy the rides!

Jul. 11th, 2025

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Ace

Customer service exceeded any expectations I had. Unfortunately, there was an issue at delivery with the buggy so I reached out to customer service and the were prompt on their response. After a little back and fourth, customer service went above and beyond to rectify the issue. Build quality is what I expected and I'm sure little man will enjoy the buggy for years to come.

9 months ago

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Sam

I absolutely love these ride on toys. I bought 2 of them (buggy and a jeep) and our children stay on these things as often as I will let them. They are a little more expensive but you get what you pay for. My favorite part is that the tires are not plastic. They go on rocks and in the grass very well. Definitely recommend these! Also customer service reached out to me really quickly after I ordered and needed details on the free license plate personalization. All was delivered to me very quickly after

7 months ago

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Kevin Andrews

My son is a gearhead just like his father. We demand the best from our vehicles, and have found Ryder Toys to offer the best ride on vehicles for kids. The quality is very good, the customer service is excellent, and the availability of replacement parts will ensure you can service the vehicles and get years of use out of them. We have purchased multiple vehicles and I would highly recommend them to anyone looking for a quality ride for their little ones.

7 months ago

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Charles c

DO NOT BUY FROM RYDER TOYS!! Your child will get hurt on this car. Horrible return policy and only a 90 day warranty which should be the biggest red flag here. I should have trusted my gut. I tried to return the car i got for my daughter shortly after the purchase but their "system wasnt allowing" them, then they convinced me to take a small discount and small gift card and after countless injuries to my daughters face and my legs/back, they are not honoring their 100% satisfaction guarantee. The buggy rattles with metal on metal clanks just driving on smooth surfaces, the cars jolt to a stop and will give your child whiplash and slam their face into the windshield bar that has a sharp edge, which gashed my daughters nose bridge, which bled and scabbed. I paid nearly $800 for a dangerous buggy that is a safety liability for my daughters face and neck as well. There is absolutely NO WARNINGS OR ANY EXPLICIT verbiage on potential dangers on the car, which I plan to take to my lawyer. They are breaching mulitple laws of the Consumer Product Safety Improvement Act (CPSIA) 2008 and do not rigprously test their products. The battery also does not last anywhere near the 90 mins they advertise. It has died on multiple occasions and ive had to push back to my home, no neutral gear option so all four motors resist and its feels like a 400lb sled push workout. Ive strained my back/legs/hips, 5+ gimes just died within 30 minutes. Their response is that it "can last up to 90 mins" WHAT A SCAM. Terrible company, just buy the exact replica on amazon for only 300 and save hundreds of dollars with amazons warranty and amazing customer service. Its called the palbys 24v car toy They also say 100% satisfaction guarantee but dont stand by it or honor it. Still waiting for a resolution. 80 unresolved complaints on Better Business Bureaus site with an F rating, Not accredited as well!! Look it up for yourself. LEARN A LESSON THROUGH MY EXPERIENCE AND STAY FAR FAR AWAY!!!

4 months ago

Reply from Ryder Toys

Hi Charles,

We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We completely understand your frustration and want to sincerely apologize for the distress and inconvenience this has caused you and your family.

Safety and customer satisfaction are top priorities for us, and we take reports like this very seriously. We understand that you've already spoken with one of our managers, and a refund has already been completed.

We’re continuing to review your feedback internally and appreciate your patience.

Aug. 6th, 2025

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Julie Bennett

I purchased the AWD buggy for my grandkids. They absolutely loved it, it ran so well… Or so we thought… Within a few weeks, the motors in the back wheels both failed. They were replaced under warranty. Then they failed again… Poorly made, apparently. And I couldn’t get replacement for months! Then the battery stopped holding charges. You still can’t get a battery replacement. I finally found a suggestion on Reddit to buy battery cells and put them in the Ryder case. That worked, and my grandkids were able to ride it again… For a couple weeks when the steering column broke. They ride it in the cul-de-sac, and up into the lawn. That’s about the extent of it. This product is very poorly made, and it’s almost impossible to get replacement parts. And their emails back to you are very prompt, and full of baloney. They blocked me on Facebook from commenting on any of their ads, and they did not post my review on their website. Highly deceptive. Poorly rated on BBB as well. I wish I would have done more research before I spent $800 for a paperweight.

4 months ago

Reply from Ryder Toys

Hi Julie,

We’re very sorry to hear about your experience and truly regret the frustration and disappointment this has caused. It’s never our intention to leave a customer feeling this way, and we appreciate you taking the time to share your feedback.

While we’re glad we were able to assist with warranty replacements early on, we acknowledge that delays in replacement parts, particularly for popular models like the AWD Buggy, have been frustrating. We’re actively working with our warehouse and production teams to improve stock levels and response times.

Thank you again for your feedback. We’re taking this seriously and will share it with our team to continue improving both our products and service.

If there’s anything else we can do to assist you or improve your experience, please don’t hesitate to reach out to us at support@rydertoys.com.

Jul. 11th, 2025

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Michael Wisel

Great company. Fast responses and updates on product shipping. Only reason they don’t get 5 stars is because they wouldn’t ship to Alaska. I recommend using carlile u connect to get from Tacoma to Alaska. Reasonable pricing. I let Ryder toys know about carlile. Maybe they will ship here in the future.

7 months ago

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Tabitha D Doyle

I did some research and wanted a toy that was made in the USA. Fast delivery was on my doorstep within couple days. Easy to put together. Customer service was fast and resolved the issue. No issues so far grandkids are loving it.

7 months ago

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Jose Sabala

We ordered a jeep for my daughter's 5th birthday. To our surprise it arrived in 3 days from ordering it. We had an issue where the radio stopped working and they promptly replied and are sending a new one. Great customer service, we will definitely be doing business with them again.

8 months ago

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F.E Dunn

We have had the all wheel drive dune buggy going on now for 13 months. We had originally purchased one for our 7 year old granddaughter. It’s held up great and has shown phenomenal durability. We have purchased the military jeep for our youngest grandson and this model carries the same quality as the larger version. Recommend to other grandparents looking to spoil their grandchildren.

1 year ago

Reply from Ryder Toys

Hello F.E. Dunn,

Thank you for sharing your wonderful experience with our products!

We are delighted to hear that the all-wheel drive dune buggy has shown phenomenal durability for your granddaughter and that the military jeep for your grandson carries the same quality. It’s fantastic to know that our toys are bringing joy to your family.

Your recommendation means a lot to us and encourages our team to continue providing the best service possible.

We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your support and for being a valued customer!

Jun. 21st, 2024

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Krizia

My Son loved the Buggy so much. Customer Service was excellent too. At first, a part of the car was damaged during transit. I sought for help and spoke to this man named Jayvi. He assured me that he will be sending out a replacement part as soon as possible. After a few days of waiting, the replacement part came and from then on… My son can’t keep his foot off the pedal.

1 year ago

Reply from Ryder Toys

Hey Krizia,

Thank you for sharing your positive experience with us!

We're thrilled to hear that your son loves his Buggy and we are happy to know that the replacement part arrived quickly and your son is enjoying his new ride.

It's always rewarding to know that our efforts to provide genuine and helpful customer service are appreciated. Your feedback means a lot to us and will be shared with Jayvi and the entire team.

We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your kind words and for choosing our product.

Jun. 21st, 2024

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Peggy

I purchased this for my soon to be 6 year old grandson who has autism and I’m sure when his father gets around to assembling it will sure be a happy camper. His last ride on jeep only lasted a year and a half from a big box store. So far I’ve had great customer service from Ryder and am hoping this ride on will last for years to come. I also bought an extra battery so the play can continue especially if he has a friend over. Thank you again for providing these products for purchase. Grandma (Memaw).

1 year ago

Reply from Ryder Toys

Hello Peggy,

Thank you so much for your lovely message. We are delighted to hear that you chose our ride-on for your grandson and that you are satisfied with our service!

We understand the importance of durability and joy, especially for such a special gift. We're confident that your grandson will have countless hours of fun with his new ride-on, and it's wonderful that you’ve already planned ahead with an extra battery to keep the adventures going.

We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your kind words and for choosing our product. We hope your grandson becomes a very happy camper!

Jun. 4th, 2024

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Tony Pinagbuhatan, RIZ

My son really loves his Drifter 3.0. I purchased this because it has an adjustable seat feature, and I want him to use it for a long time. Durability is another key aspect that impressed me. As a parent, this durability is reassuring, knowing that the toy can withstand the test of time and the boundless energy of a curious child. Furthermore, the customer service provided by Ryder Toys deserves special mention. Any inquiries were promptly addressed, and their dedication to customer satisfaction was evident throughout my interaction with them.

1 year ago

Reply from Ryder Toys

Hey Tony,

Thank you so much for your wonderful feedback! We are thrilled to hear that your son loves his Drifter 3.0!

As a parent, we understand how important it is to have toys that are both long-lasting and capable of withstanding the enthusiasm of an energetic child. It's great to know that our product provides you with that reassurance.

We also appreciate your kind words about our customer service. At Ryder Toys, we strive to ensure that every customer has a positive experience, and your recognition of our efforts means a lot to us.

If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you again for choosing Ryder Toys and for your kind feedback!

Jun. 4th, 2024

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Javier Williams Talavera, CEB

Got one of their cars as a gift to my grandson last Christmas and he totally love it! doesn't want to do anything except playing with his toy car. Totally exceeded my expectations and true that it will last for 2-3 hrs. Just has some delays but their customer support did a great job on keeping track of my order and made sure it arrives just in time for Christmas. really recommend this company.

1 year ago Edited February 1, 2024

Reply from Ryder Toys

Hello Javier,

We appreciate you for sharing your delightful experience with us! We are thrilled to hear that your grandson loves his present and that it has brought him so much joy.

We apologize for any delays you encountered but are glad to know that our customer support team was able to assist and ensure your order arrived in time for Christmas.

Your recommendation means a lot to us and encourages our team to continue providing the best service possible.

We look forward to doing business with you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your support and for being a valued customer!

Jun. 4th, 2024

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Sharon Pasig, 00

Recommended company. My grandson really loves his Buggy! Two thumbs up for the high-quality materials. I reached out to their customer support because I didn't know how to connect the Bluetooth of the MP3 Player. The lady I spoke with was very patient and taught me step by step how to navigate the MP3 Player. I appreciate the kindness! In an era where customer service often falls short, Ryder Toys has proven that it is possible to deliver a stellar experience. I wholeheartedly recommend Ryder Toys not only for their innovative products but also for their outstanding customer support.

1 year ago

Reply from Ryder Toys

Hello Sharon,

Thank you for your glowing review! We are delighted to hear that your grandson loves his Buggy.

We also appreciate your kind words about our customer service. At Ryder Toys, we strive to ensure that every customer has a positive experience, and your recognition of our efforts means a lot to us.

If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com or send us an email at support@rydertoys.com.

Thank you again for choosing Ryder Toys and for your kind feedback!

Jun. 4th, 2024

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Danica

Absolutely thrilled with my experience with RyderToys! The quality of their toys is exceptional, and the attention to detail is remarkable. My order arrived promptly, and the customer service was top-notch. RyderToys has earned a loyal customer in me, and I highly recommend them to anyone in search of high-quality, imaginative toys. A fantastic company that truly values its customers!

2 years ago

Reply from Ryder Toys

Hi Danica,

Thank you so much for your enthusiastic review!

We are thrilled to hear about your positive experience with Ryder Toys. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your support and for being a valued customer!

Jun. 4th, 2024

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Garry Westover

BUYER BEWARE all their pledges and guarantees are fake. I bought the 4 seat super size UTV for my grandkids. After less than 30 minutes operation, reverse stopped working. less than 30 minutes after that the brakes went out completely. as a result, my granddaughter and her cousin went off the driveway, down a hill and hit a tree. One would think this would be important enough for the company to pay attention. after over a week of back and forth e mails, they offered me a 30% REFUND FOR THIS JUNK THEY SELL. so I am expected to take a 70% loss on a $2000 toy and haul it to the dump. buy from a company that actually cares about customer service.

7 months ago

Reply from Ryder Toys

Hi Garry,

We're very sorry to hear about the experience you and your family had with the Super Sized UTV. Safety and customer satisfaction are extremely important to us, and we understand how upsetting and frustrating this situation must be. Please know that this is not the kind of experience we want any of our customers to have.

After reviewing our records, we do see that replacement parts were offered and provided for your Supersized UTV as discussed on what we can do next. Please know that our team carefully assesses each case and tries to offer fair solutions based on the product condition, warranty coverage, and the specific concerns raised.

If you are open to it, we’d love the chance to further assist and make things right as best as we can. Please feel free to reach out to us at support@rydertoys.com with your order information and reference this review so we can look into your case further.

Jul. 11th, 2025

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ryder hater

OVERPRICED GARBAGE- DO NOT BUY On Wed, Apr 23, 2025, at 07:39 PM, Michael wrote: Hello, What kind of warranty is there for the battery? It will no longer take a charge and the charging cord is working. On Wed, Apr 23, 2025, at 09:12 PM, Ryder Toys Support wrote: Hi Michael, Thank you for reaching out, and I’m sorry to hear you’re having trouble with your battery. I definitely understand how frustrating that can be. Your Ryder Toys purchase comes with a 90-day warranty, and while it sounds like the unit is now outside of that coverage period, we’d still love to help however we can. To better assess the issue, could you please try testing the voltage output of both the charger and the battery? Here are a couple of helpful video guides: Charger Test: https://www.youtube.com/watch?v=ON8WoAn3Pcc Battery Test: https://www.youtube.com/watch?v=mC5EjeJVv5M This will help us determine whether the issue is with the charger, battery, or another component. Once we have those results, we can suggest the next best step. Looking forward to your update! On Wed, Apr 23, 2025, at 11:16 PM, Michael You can’t be serious. We are barely outside of the 90 day warranty. You would think a company like yours would want to do the right thing here. Thank you for your message, and we completely understand that this isn’t the answer you were hoping for. Upon reviewing the order details, the 90-day warranty period did expire on March 6th. Unfortunately, this means we’re unable to provide complimentary replacement parts at this time.

7 months ago

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Jessica Drum

I am blown away at the customer service or this company! Fast shipping, the perfect beginner four wheeler for my son, and a custom license plate! So glad we found their website!

8 months ago

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Angelito Jr Dela Cruz

This company provides quality and good customer service. Specially if you’re having trouble or problems getting the package. Their customer service team will help you solve it. Special thanks to Mr. Jayvi for his patience answering all of my questions.

1 year ago

Reply from Ryder Toys

Hi Angelito,

Thank you so much for your wonderful feedback!

We are thrilled to hear that you had a positive experience with our customer service team and that your concerns have been addressed. Your feedback means a lot to us and will be shared with Jayvi and the entire team.

We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your kind words and for choosing Ryder Toys!

Jun. 21st, 2024

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Robert Price

Ryder answered my questions quickly and addressed my concerns. They are a company with a longstanding commitment to quality and customer satisfaction. They specialize in bringing customers quality toys that build lasting memories

1 year ago

Reply from Ryder Toys

Hey Robert,

We strive to provide customer satisfaction and excellence on every interaction and we are delighted to hear about your experience!

We look forward to doing business with you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your support and for being a valued customer!

Jun. 4th, 2024

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Renly Villa San Jose del Monte, BUL

I was nervous at first if I would ever get my order on time due to the holiday crunch but Ryder Toys came through!! Now I have my daughter riding her own car since yesterday morning! Amazing purchase and had very good customer support. Definitely a recommended purchase!

1 year ago

Reply from Ryder Toys

Hello Renly,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your order arrived on time and that your daughter is enjoying her new ride-on car.

We understand the importance of timely delivery, especially during busy holiday seasons, and we're delighted that we could meet your expectations. It's wonderful to know that you found our customer support helpful as well.

At Ryder Toys, we strive to ensure that every customer has a positive experience, and your recognition of our efforts means a lot to us.

If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com or send us an email at support@rydertoys.com.

Jun. 4th, 2024

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Zoe Munos San Jose del Monte, BUL

I initially ordered the wrong car and reached out to their customer support. I was impressed with the turnaround time, some customer support so much later but they responded in less than an hour with a resolution. I received my order a few days ago and my daughter was in love with it! So am I!

2 years ago

Reply from Ryder Toys

Hello Zoe,

Thank you for sharing your positive experience with us! We're delighted to hear that our customer support team was able to assist you promptly and resolve the issue with your order.

It's wonderful to know that your daughter loves her new car and that you are equally pleased with it. Your satisfaction is our top priority, and we're thrilled to have met your expectations.

If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com or send us an email at support@rydertoys.com.

Jun. 4th, 2024

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Tyler Atkinson Bantay, ILS

Bought a car for my niece but the color I want was out of stock. The customer support lady was apologetic and explained why the color I want was unavailable. She didn't have to but she gave my niece a free license plate as a birthday gift. Still, there's room for improvement like realtime update on inventory but their customer support representative are extremely helpful and nice.

2 years ago

Reply from Ryder Toys

Hello Tyler,

Thank you for sharing your recent experience with us!

As a small family business, due to the high demand for our products, there are times when items may go out of stock as Ryder Toys continues to grow.

We are continuously working on improvements to enhance our customers' shopping experience.

We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Jun. 4th, 2024

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Chris

Our car arrived just a few days after placing out order. It arrived just in time for our child's birthday party. Unfortunately the custom license plate took about 6 days to arrive, which was after the birthday party. We were bummed out the the custom license plate arrived separately from the car. Outside of that, our child loves her new ride! It's been great watching her drive around the drive way and back yard.

2 years ago

Reply from Ryder Toys

Hi Chris,

Thank you for sharing your recent experience with us. We're glad to hear that the car arrived on time for your child's birthday party and that she is enjoying her new ride!

We thank you for patiently waiting for the license plate since it may usually take 3-5 business days for the customization to be completed based on your request.

If you have any further questions or need assistance in the future, please don't hesitate to reach out via live chat at www.rydertoys.com or send our support team an email at support@rydertoys.com.

Jun. 6th, 2024

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K.E. VA

Purchase the all wheel drive buggy for my boys - and let me tell you this truck has been awesome. It has all the bells and whistle to keep the boys entertained this summer. Our backyard is a bit rough (filled with holes and mounds) and this truck has been doing great. High quality product and highly recommend to other parents.

2 years ago

Reply from Ryder Toys

Hello K.E.,

Thank you so much for sharing your positive experience with our all wheel drive buggy! We are thrilled to hear that your boys are enjoying the truck and that it is performing well in your backyard.

We strive to provide customer satisfaction and excellence on every interaction and we are delighted to hear about your experience!

We look forward to doing business with you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your support and for being a valued customer!

Jun. 6th, 2024

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Larry Morrison

Great product, ease of order process and very good instructions and video.

1 month ago

Reply from Ryder Toys

Hi Larry,

Thank you so much for your kind words! We’re thrilled to hear that you found the ordering process smooth and the instructions helpful. Your feedback truly means a lot to us!

Enjoy your Ryder, and please don’t hesitate to reach out if you ever need assistance.

Oct. 28th, 2025

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ron golliher

ZERO stars. The worst kids toys that I have come across yet. It took forever to be delivered. Then took forever to get the license plate that came with it. Was supposed to get a second charger for free. Never received that. After 2 months of riding, the motor went out and had to pay over $40 for that part Then another motor went out and that is where we are now. They said it's past the 90-day period. So, we are out $800 plus dollars for the cost of the motor and now it sits because RYDER does not want to help! STAY FAR AWAY AND DO NOT BUY!!

6 months ago

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Julie Paxton

After two days the battery won’t stay charged and we have to take it out to get it to charge at all. The bumper bracket on one side broke off and we can not put it back on and the side mirrors broke off after the first use.Also the radio never worked on it and the start button is stuck. For the price we thought this one would for sure last longer should have just bought the Power wheels one. The cover is also so big for it that it lets water in.

7 months ago

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Tyler Fallert

Have had nothing but good things from Ryder toys easy to talk too fast response to questions quick to ship it to me as well

8 months ago

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Thomas

Lucky to have found Ryder Toys. They have all the spare parts that I need for my ride on cars. Their customer service is responsive and helpful. Highly recommend!

9 months ago

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Ltomanek

I would give 0 if I could!!! I ordered a pink truck Dec 10th. Immediately $836 was charged. I got emails saying my order was received and allow 3-4 days for shipping and tracking email. Still nothing 11 days later. I’ve called the company numerous times. I got one person to answer who said they would look into where it’s at and return my call and email me within an hour. Nothing and that was 24hours ago. I’ve sent emails for 2 days with 0 responses. I tried their online chat system. I was told I’d get a response with 9 min. That was 24 hours ago with no response. I finally got a hold of someone else today who told me it was out of stock they were so sorry. Mind you this was my child’s only wish from Santa and her only gift! Sorry doesn’t help. No one contacted me to tell me it was out of stock. Their website still states 5 pink trucks IN STOCK. No one has even attempted to refund my money. Now it’s too late to order a pink car from elsewhere and receive it. This company is a joke!!! DO MOT BUY FROM THEM. They should ashamed and from other reviews… they should be put out of business. I fear I will never get my $836 back either.

11 months ago

Reply from Ryder Toys

Hello,

We’re truly sorry for the frustration and disappointment you experienced with your order. We always strive to respond within our standard turnaround time of 24-72 business hours, and we regret that you had to wait longer than expected.

Upon reviewing our records, we can confirm that your order was fully refunded, and the funds should have been returned to your original payment method. We understand how important this gift was for you, and we truly regret that we were unable to fulfill your order as planned.

If there’s anything else we can do to assist you or improve your experience, please don’t hesitate to reach out to us at support@rydertoys.com. We truly appreciate the opportunity to do better and hope to serve you better in the future.

Feb. 14th, 2025

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Aaron Lee

I wish I would’ve read all of the other 1 star reviews. We’ve experienced the same issue with our 24v buggie. It arrived with broken tail lights, a remote that will not stay connected and a touch screen radio that doesn’t work. It stops dangerously sudden. So much that my 6 year old hit her face on the windshield frame. The turn radius is that of a school bus. After much back and forth, I received a new remote and screen but no instructions on how to install. I called to ask for instructions and they said they would send right away but never did. They also said they couldn’t send me new tail lights that arrived crushed. I’ve never been so disappointed with an experience and feel like I wasted $900 dollars on a worthless power wheel. Please trust the 1 start reviews and don’t be sorry like I am.

11 months ago

Reply from Ryder Toys

Hi Aaron,

We’re sorry your experience hasn’t been as smooth as the ride should be! That’s not the adventure we want for our customers, and we truly appreciate you bringing this to our attention.

While we’re glad we could send a new remote and screen, we know missing instructions and tail lights are frustrating. We encourage you to follow up if you need further assistance, and we’ll be happy to check on any outstanding issues for you—please reach out to support@rydertoys.com, and we’ll do our best to get things sorted.

Your feedback helps us improve, and we’d love the chance to turn this around. Let’s get your little rider back on the road!

Feb. 14th, 2025

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Kendra G

We've had a fast and free shipping and great customer service that made it reassuring and easy for us! Fast response to emails too is nice! Thank you!

7 months ago

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Nicole E.

Awesome little toy for an outdoorsy and active child! Picked up this bad boy for my daughter and she absolutely loves it! Very durable, quick, and has some nice features on top of that. Thank you Jayvi for the helping me out answering some questions!

1 year ago

Reply from Ryder Toys

Hi Nicole,

Thank you so much for your wonderful feedback!

We're thrilled to hear that your daughter is enjoying her present and having a great time and started her adventure with it. It's always rewarding to know our product is bringing joy and fun.

Your feedback means a lot to us and will be shared with Jayvi and the entire team.

If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you again for choosing Ryder Toys!

Jul. 4th, 2024

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Brad

metals and other composites would be my recommendation. We have had the car for about 8 months now and will continue to update our review as time goes on or if we encounter any issues.

1 year ago

Reply from Ryder Toys

Hi Brad,

Thank you for your feedback and your recommendation! We truly appreciate your input as it helps us improve our products.

We're glad to hear that you've had a positive experience with the car so far. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your support and for being a valued customer!

Jun. 21st, 2024

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Gabriel Vasquez

Ask for Kirk. He was professional and went beyond to help me with my order. I am a real person and I appreciate genuine people trying to help make you happy. Thanks again Kirk

1 year ago

Reply from Ryder Toys

Hey Gabriel,

Thank you so much for your kind words and for taking the time to share your positive experience with us!

It's always rewarding to know that our efforts to provide genuine and helpful customer service are appreciated. Your feedback means a lot to us and will be shared with Kirk and the entire team.

We look forward to doing business with you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com.

Thank you once again for your support and for being a valued customer!

Jun. 6th, 2024

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Dan Green

I was initially worried that my only present for my kids will flop but Ryder Toys came through! I was glad to speak with their customer support, they were very hands on and transparent with availability as well.

1 year ago

Reply from Ryder Toys

Hey Dan,

We appreciate you for sharing your feedback with us! We are happy to know that your expectations were met!

At Ryder Toys, we strive to ensure that every customer has a positive experience, and your recognition of our efforts means a lot to us.

If there's anything else we can assist you with, please don't hesitate to reach out via our live chat at www.rydertoys.com or send us an email at support@rydertoys.com.

Jun. 4th, 2024