Palmetto State Armory Logo

Palmetto State Armory

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Author: Kaitlyn Short

LAST UPDATED: January 21st, 2025

Palmetto State Armory is based in Columbia, South Carolina and began as an ammunition and magazine website, eventually growing to become a full-service retail firearms brand.

The company offers a wide range of firearms, ammunition rounds, targets, tactical gear/clothing, and accessories.

According to its website, Palmetto State Armory carries popular brands like Remington, Beretta, Ruger, Sig Sauer, Smith & Wesson, Springfield Armory, and more.

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The Good

  • Wide Selection
  • Helpful Website Features
  • FFL Dealer Locator
  • Reloading Resources

Wide Selection

Palmetto State Armory offers a large selection of handguns, rifles, shotguns, and various firearm parts and accessories.

Potential customers will find that Palmetto State Armory has a decent variety of ammunition for sale including handgun, rifle, rimfire, shotgun, and training ammunition rounds. Additionally, the company's website regularly features clearance ammunition and firearm products that better suit customers who are on a budget.

Palmetto State Armory typically has a large selection of parts and accessories in stock including a variety of tactical, survival, and safety gear, knives, both steel and non-steel targets, tools, other weapons, and much more. The company’s wide selection rivals most top firearm and ammunition retail stores.

Helpful Website Features

Compared to other online firearm retail store websites, Palmetto State Armory has helpful search features, especially for new site visitors.

The company’s website has a search bar at the top of each page that allows customers to easily input what they are looking for. Additionally, each category page on the company’s website has a “Browse By” filter tool that allows customers to view items in specific categories.

These search and filter features help website visitors, especially new website visitors, more easily navigate the company’s website and limit the amount of time customers have to spend looking for products.

FFL Dealer Locator

Palmetto State Armory offers a helpful FFL Dealer Locator tool directly on its website. This tool allows customers to input an address or store in order to find the nearest FFL dealer. Customers can also type in their city name in order to find FFL dealers in their area.

Reloading Resources

Palmetto State Armory has a large amount of reloading items for sale including kit accessories, brass, bullets, presses, priming tools, reloading equipment, etc.

The company also sells reloading-focused books, DVDs, and software for those who want to begin reloading their own ammunition. Unlike many other firearm and ammunition retail companies, Palmetto State Armory has an entire category dedicated to reloading products.

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The Bad

  • No Comparison Tool
  • Slower Shipping Times
  • No Order Edits

No Comparison Tool

Although Palmetto State Armory has helpful website features, a price comparison tool is not one of them.

Many top online firearm and ammunition retailers offer a simple, easy-to-use comparison tool to help each customer obtain the best prices.

Since Palmetto State Armory does not appear to offer a standard comparison tool on its website, customers are forced to compare items on their own.

Slower Shipping Times

According to the Palmetto State Armory website, non-specialty orders typically take five business days to ship out.

Upper receivers can take up to 15 business days and firearms as well as lower receivers can take anywhere from 7 to 10 business days to ship. These shipping times appear to be slower than many other gun and ammo online retailers.

No Order Edits

Once an order is placed with Palmetto State Armory, it cannot be edited or changed if the customer wishes to add something to the order. Customers must either place a separate order or cancel the current order.

To cancel an order, customers have to call the Palmetto State Armory customer service department to start the process.

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The Bottom Line

Overall, Palmetto State Armory has several impressive top-brand products in stock and has a good online presence as well as a solid customer base.

The company sells a wide selection of firearms, ammunition rounds, weapons, and tactical accessories in addition to selling a range of reloading resources, products, and accessories.

Although the company does sell some high-cost items, it's important to note that Palmetto State Armory features frequent product sales on its website. These lower-cost products may be good for customers who are following a tighter budget.

In addition to a featured sales and deals section, Palmetto State Armory’s website also has simple search and filter features that help customers, especially new customers, easily find the products they are looking for without wasting time.

Palmetto State Armory, however, does not appear to have a standard online price comparison tool, has slower shipping times than some other online firearm and ammunition retailers, and does not allow customers to edit orders once orders are placed.

Those interested in the products sold at Palmetto State Armory may want to visit the company's website, view the company's shipping and order policies, and read a few buyer reviews before making a purchase.

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Star Rating

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4.6

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856 Reviews

Review Breakdown

5 grade

80%

4 grade

9%

3 grade

3%

2 grade

1%

1 grade

8%

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Service

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Jomer Credo Westmont, IL

It should have been 5 if Palmetto didn't frustrate me with one of my last buys. I bought a package deal of PSA rock 5.7 with two magazines but the two magazines were not included even if there's no restrictions about the magazines capacity in my county. In fact I bought separate rock 5.7 magazines from them and the items had arrived on time. What was frustrating was the replacement for those missing magazines had arrived in almost three weeks from the date when I called them about it.

2 years ago

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Matthew reavis Taylor, AR

I got a mini darco with the brace about 5 years ago (passed my concealed carry class with it. What it's a pistol) the front handguard split into two pieces. I glued them back together not a huge problem but not good when gun starts falling apart while firing! especially a 900 dollar gun. Then I got a psa dagger blem and the p mag it came with (only one) would jam every other shot but I sloved that issue by quickly throwing that p mag in the trash. Glock mags work flawlessly. The dagger is a great deal! Make sure you get some glock mags for the best experience

2 years ago

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David R Thompson Hazel Park, MI

Great deals fast shipping and good products but when you have a technical question it takes forever to get a question answered. The online chat does not appear to be a real person and the contact us email takes a long time to respond. I am in Detroit but go to Columbia and shop in store as well. In store I get an answer immediately. Not so much online.

2 years ago

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William Gardner Concord, NC

Store offers great selection of product and the customer service at each location was great, very attentive and helpful. What I feel does need attention is the warranty repair process. Having problems with a brand new item I feel the upper I purchased should have just been swapped out at the store location and me not required to wait four weeks to get my upper back

2 years ago

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Coleman Martin Griffin, GA

No company is perfect, there is always room for growth. With that said, PSA's rating have changed dramatically over the years and your hard work and dedication shows. Keep innovating, keep pushing the limits of American production. The dagger uppers are unbeatable. Price for complete uppers could come down a little to be more competitive with bear creek and combat armory if you wanted to compete with them that is. Daily deals are awesome. Prices on several items are unbeatable with PSA. Overall outstanding job and thank you dearly for bringing these items to God fearing people.

2 years ago

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Samuel Mitgang Largo, FL

I love the parts, the guns and the deals. It's all fantastic except for one thing. The one thing keeping me from giving them 5 stars is the customer service. Even thought they have been great when I've finally gotten help, it takes a very long time to get someone on the phone and online live chat is practically useless. I wait so long that I get disconnected from the chat and have to start over again at least 5-10 times before I finally get someone or give up because no one showed up.

2 years ago

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C Turner Moberly, MO

Palmetto, even though they are somewhat slow to get stuff out the door most of the time (expect 3-5 business days) have always got my packeges to me safely and I love their products. They aren't the speediest, but they'll get the job done right.

2 years ago

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Jay Philadelphia, PA

I believe that Palmetto State State Armory is great very dependable reliable great quality. I just recently start dealing with them so it's a little too early to give them a five star so I rate them with a four-star but I'm sure somewhere down the road if ask in the future I will definitely be rating them with a five star.

2 years ago

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Darren R Salem, OH

I typically never give 5 stars because every company has things to improve on. PSA is awesome though! Never had issues with them at all! Even after reading reviews others left, and then trying the product myself, it's never what the reviews say, and I'm always a happy and RETURNING customer!

2 years ago

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Geoffrey Columbia, SC

I believe this company is moving in the right direction and is always improving. Past complaints with customer service and QC have been an issue, but by and large PSA has delivered where it counts. But having someone to answer the phone in the Fernandina rd store would be a great improvement.

2 years ago

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Mr. Zina Orlando, FL

Great prices and generally gets shipment out fast. As far as pricing goes, the prices could vary more from original price vs sale prices. If Palmetto fix that simple variance, 5stars

2 years ago

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Don Whatley Baton Rouge, LA

They are a great company and promote a great deal of PSA products. I can't rate their products as I have not purchased any. They are very competitive with the other products they offer.

2 years ago

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Neil Axelrod Marietta, GA

I read some of these reviews and wonder what company they're talking about, because it doesn't sound like PSA to me. I've purchased thousands of dollars of merchandise just in the last year, from firearms to accessories to ammo. Each time the items arrived as advertised, and in the couple of cases where something needed tweaking or replacing (AR-15 front site post was canted, BCG was supposed to be one type and was another), they quickly provided a RMA with prepaid shipping label for UPS to return it for free. I had to pack and take to the UPS Store. The items were corrected and shipped back to me prepaid and in a reasonable amount of time, typically around a week. The one knock on PSA is they can be a little more expensive when the item isn't there brand, such as a brand name rifle or handgun. But they often have inventory in stock when most others don't.

3 years ago

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Robert Fouche Elgin, SC

Good stuff, great price. But you're going to wait 45-65 minutes on a background check if they are busy. Time you can look around and buy some more stuff.

2 years ago

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Jim High Cayce, SC

I don't give them all 5 stars because I think they focus way to much on the AR weapons platform. I do think that it is an outstanding retailer with great products.

2 years ago

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Dale Cauthen Kingsport, TN

The best to deal with. Only 4 stars because when you buy in the store, remember to show them the ad for the specials or you'll be charged full price.

2 years ago

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Mark Norwood

In My Opinion, quality products at an affordable price. Decent selection (although items are out of stock). Good Customer Service. Usually quick shipping.

2 years ago

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Kim Burris Salt Lake City, UT

PSA is a solid company with great products. Ive built many rifles using their stuff. Zero issues. My only complaint is actually with an ammo order. I ordered 1000 rds of AAC ammo in 223. Never got it. After calling them and UPS they seem to think the issue is settled because we emailed each other several times. 3 months later, I'm still 470 something poorer and nothing to show for it! The past month I have been completely ghosted by them. Disappointing. I still want to use them but don't know if I dare at the moment. Still waiting g for some type of response from them. Stay tuned.

1 year ago

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Michael Dockery Strawberry Plains, TN

Anytime I've had an issue I've had people reach out to me on Facebook to help solve problems even sending me parts to fix issues

2 years ago

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Brian Ford Beatrice, NE

Sometimes the quality is not right the first time. But they always take care of any issues and make it right for the customer

2 years ago

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Bob R Greenback, TN

Large variety of items, fair prices, quality of items has greatly approved in the past 5 years, customer service NEEDS improvement

2 years ago

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Scott Kaiser Cumming, GA

Good range of products at fair prices. Easy website to navigate. Have decent sales on items regularly

2 years ago

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Dan Bernstiel Norristown, PA

Majority of my experiences have been positive but there have been a couple negative issues with shipping delays and poor communication.

2 years ago

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Robert lindemann Tucson, AZ

I always get what I ordered quickly with no issues. I own several PSA platforms and the shoot great and are reliable. Good prices are a plus

2 years ago

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Scott Rottluff Elgin, SC

Price decent and shipping is now fast, compared to it being really slow some years back. I bought some shotgun shells that had just come on market and in my opinion were inaccurately described. Kimberly in customer service took care of the problem for me so thank you Kimberly.

2 years ago

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TLR Automotive Phoenix, AZ

It takes a while (over a week) for a firearm purchase to ship out which is the only reason I'm not giving 5 stars. Luckily in my case it worked out. My A/C broke and had to cancel the order for the money, customer service was friendly and cancelled my order without issue

2 years ago

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Ali A Philadelphia, PA

Never offer personal promos and discounts and I spend a lot of money and tell a lot of people about the site

2 years ago

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Keaton

Their website needs to be updated, they need to offer better deals, have a wider variety of reputable manufacturers.

2 years ago

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Paul Taylor Mountain Home, TX

Prices and products are top notch. Shipping times need improvement. Takes too long for orders to leave warehouse.

2 years ago

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Robert Condon Boerne, TX

Always good selection. Very good proprietary products. Competitive prices. Great customer service and shipping etc..

2 years ago

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Chad Van Slooten Sr. Ravenel, SC

Overall great. But as a novice gun buyer it's always intimidating to approach the counter and ask questions.

2 years ago

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David Hodges Missouri City, TX

They generally do a good job. The prices are good, but it takes a long time to get customer service on the phone.

2 years ago

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Lincoln Mertes Fort Collins, CO

It took longer to ship then I thought it would. Over all very happy with the weapon I purchased. Good quality product.

2 years ago

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Randy Glendale, AZ

Service is very good. I have been very pleased with my purchases of both firearms and ammo. Prices are reasonable.

2 years ago

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Adam Krolicki Littleton, CO

Great product, the website needs better decriptions (I.e. what is needed to complete a "furniture ready" firearm)

2 years ago

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Charles S Graves Franklin, KY

Amazing prices & great selection, only reason they didn't get a Five Star was availability of items.

2 years ago

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Joe Simeone Hyden, KY

Palmetto state armory, makes America's gun (the AR-15) affordable for all. Their shipping has gotten faster but demand is high so shipping is slower everywhere. Try PSA you won't regret it.

3 years ago

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Alexander K Watters Roanoke, VA

They alwasy seem to provide great service, and great products at affordable prices

2 years ago

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Dave Greenville, SC

Some in-stock items ship very promptly while other in-stock items take over 1 week to ship.

2 years ago

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Wendell Todd Portland, OR

Affordable for average people with not alot of money to defend themselves or family.

2 years ago

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Ted Drummond Burley, ID

I have ordered a number of products. And It has always been a no Hassel purchase. Very pleased

2 years ago

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Kenneth sims Eastanollee, GA

Would be 5 stars but have had two rifles that has had problems but thay took care of it both times

2 years ago

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Dustin Malmquist Muskegon, MI

Great value all around. Could use some more free shipping options on ammo though.

2 years ago

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Christopher Baker Upper Marlboro, MD

Great budget friendly products for consumers interested in buying firearms and accessories

2 years ago

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Andrew Neubauer Albuquerque, NM

Never had any issues with a single order. They all arrived on time and worked great.

2 years ago

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Ron Masten Thedford, NE

good value quick response, timely updates and shipping information

2 years ago

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Randy Tremont, IL

Great selection of products, easy ordering online, prompt delivery.

2 years ago

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Gerry Duke Abbeville, AL

Orders have always been handled in a timely manner and pricing is fair.

2 years ago

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Ken Myrick

Very good company with good quality products at very affordable rates.

2 years ago

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Scott Whitney Gainesville, VA

Customer service is hard to get a hold of, but once you do, they are awesome!

2 years ago