Name: Palmetto State Armory
Rating: 4.6

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Verified Customer

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Harry Anderson Ephrata, WA

I have made three purchases from PSA and have been very satisfied with the quality of the product. I have one complete weapon the "Dagger," and have found this weapon to be both reliable and accurate

2 years ago

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Scot Sheely Irmo, SC

I like their product selection. They need to work on customer service issues, though, for online orders. Also, I have received 2 parts kits for AR builds that are missing parts.

2 years ago

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Mike L Youngsville, NC

They are a great value . Their prices are always great and their selection is always growing . Not only are the guns prices fantastic but also the ammo and accessories are a great value

2 years ago

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Jay Philadelphia, PA

I believe that Palmetto State State Armory is great very dependable reliable great quality. I just recently start dealing with them so it's a little too early to give them a five star so I rate them with a four-star but I'm sure somewhere down the road if ask in the future I will definitely be rating them with a five star.

2 years ago

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Darren R Salem, OH

I typically never give 5 stars because every company has things to improve on. PSA is awesome though! Never had issues with them at all! Even after reading reviews others left, and then trying the product myself, it's never what the reviews say, and I'm always a happy and RETURNING customer!

2 years ago

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Randall Walters Dover, AR

Quality products at fair prices. It takes a little while to get with a human when you call, but at least it appears to be a US based call center so there isn't a language barrier.

2 years ago

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William Ferrari Warren, OH

PSA has been a great company to purchase from. Shipping is fast, shopping is easy and I have to respect anyone who's mission statement is to put as many guns in the hands of as many legal American buyers as possible.

2 years ago

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Kevin Breitwieser Jasper, IN

Purchased several firearms from PSA ,one in particular is the upper AR15 Freedom Rifle and the lower LETS GO BRANDON, it runs flawlessly I'm completely satisfied with this purchase, highly recommend

2 years ago

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GySgt Frank Garguilo USMC Gilbert, AZ

If you arder something, make sure because trying to cancel an order once it's made is impossible, for me it was. When you recieve something check it immediately. I've received defective products "barrels with burrs in the bore for example". It happens. I am usually a 5 star guy but three stars for past experiences. I've been doing business with them for years and will continue. Customer service is ok if you can actually get a hold of someone. It's gone downhill a bit in my opinion. I hate to say negative things but I got to be honest. Value for your money? OUTSTANDING "Gunny G USMC"

2 years ago

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Glenn E Dabbs Montevallo, AL

I love the AR-15s I have purchased there or parts to build them. The trigger is awesome. I find I usually have to buy a replacement trigger, but not for Palmetto State Army PSA lowers I have purchased.

2 years ago

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Jerry Castle Rock, CO

Web sight is to navigate. Items I have ordered have been great,no issues with upper and lower kits. Looking forward to doing more builds with PSA. Shipping is what it is,live in the mid-west.

2 years ago

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Denton Moore Rushville, IN

Products and service is excellent, orders are shipped in a timely fashion. The parts, lower, and an upper function perfect, and the finish is fantastic on the BCG and barrel I got from them

2 years ago

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Walter E Lang Sr Doylestown, PA

Every product that I have purchased has been "as advertized". I've only had to send 1 item back and recieved a full refund, even though it was my fault. (I had ordered the wrong item)

2 years ago

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Ben Thompson Cocoa, FL

PSA is always quick with delivery and has great communication with their customers. They tell me my package was delivered even before UPS! Fantastic products for a great price!

2 years ago

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Geoffrey Columbia, SC

I believe this company is moving in the right direction and is always improving. Past complaints with customer service and QC have been an issue, but by and large PSA has delivered where it counts. But having someone to answer the phone in the Fernandina rd store would be a great improvement.

2 years ago

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James Dessena Odessa, TX

Everything I have ever bought works flawlessly. I had a part a part I bought from them that was from another company that was damaged. They didn't hesitate one bit to send me a new one. They are my go-to for everything

2 years ago

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Miles J. Edgar Keystone Heights, FL

Friendly customer service, Heads up emails giving delivery status. Innovative caliber and firearm combinations (AK-V 9mm). Funny ideas (Banana mag the color of a banana). Great/ Outstanding Utube reviews.

2 years ago

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Gerry Keller Pompano Beach, FL

I've been waiting almost a month now for my delivery from Palmetto State. They have filed tracking request but require a 15 business day additional limit beyond the three weeks I've already waited. They refused to offer me a credit and canceled the order because they submitted a claim with UPS for tracking. So now I'm supposed to wait another two or three weeks meanwhile I have no product in my credit card is already gone through with a charge not good customer service not what I expect out of a company like PSA. I order frequently at least once a month they're going to lose my business over this I have other options.

2 years ago

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John Dane

I've ordered from them more times than I can count and never been disappointed! Their selection is fast their prices are fair and affordable. Recently one of my orders of a complete upper assembly never showed up but it said delivered for about a month I called palmetto they had no issues starting a claim for me and they are in the process of making sure I get a replacement or I'm reimbursed. Jessica W assisted me quickly thoroughly and was extremely knowledgeable and had answers for all of my questions and concerns. Jessica w made me comfortable with the situation we even made a few jokes about our daughters. If the selection and prices alone weren't enough to make me come back over and over again Jessica w just made sure that I wil be a continued repeat customer! Thanks again Jessica w and thanks palmetto!!!

2 years ago

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Musicman44mag Reedsport, OR

Trayona confirmed within minutes of my call that my new FFL was on file and that my record was updated and the package would be shipped. Note. I have been a customer of PSA for years. They have quality products and I have never had a failure with any of my AR uppers I have purchased from them. In fact, I have 4 friends who like me deal exclusively with them and their uppers and no longer buy the ones with the little horse on it. Don't know if it is against the policy to mention the other brand. Sometimes shipping is slow because of high demand but I have always received my order within the time frame they said I would get it. I have multiple AR bolts of various qualities and all of them function properly. Thank you PSA for being there. I pray you will be able to continue to ship to us regardless of our current stolen election liar and thief president that wants to make your company and all other gun and part suppliers go out of business. In OreGONE we have 3 dealers closing their doors because of new laws they are trying to implement here, 1 closed by ATF for paperwork and two that no longer do FFL sales for anyone using the internet. Please stay strong and please stand up for all of us. America thanks you.

2 years ago

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Jeremy Chicago, IL

I'm a first-time customer of Palmetto State Armory and very pleased with the online experience and customer service via telephone. I'm definitely going to be a repeat customer. For my first order, I received everything as expected, then discovered after the fact that selected an incompatible part. The customer service agent I spoke with (Donshai) was very friendly and patient with me and walked me through the return process. It was painless! I wish all customer service encounters with other companies were like this one. Donshai gets 5-stars for her can-do attitude and customer service! Thank you!

2 years ago

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jjfitch Shelton, WA

I have ordered and received a complete rifle 6.8 SPC and separate complete upper and complete receiver in the past 2 years. Everything was as specified and delivered in a reasonable time. For my purposes I am completely satisfied with the quality of the parts, assembly and performance. I have also ordered a Sig red dot and Sig scope that were also received as specified and delivered in a reasonable time. I cannot speak to the issues others have experienced since I have had zero issues. Consumers as well as manufacturers are all experiencing issues with high demand and slow response from vendors and deliveries. Huray for PSA for even trying to stay in the firearms business! Banks don't want to lend firearms manufacturers money to keep up with demand and COVID and other issues are making it difficult to get employees to show up for work! PSA will continue to be my "go to" AR vendor!

2 years ago

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Bob Peterson New York, NY

Read the reviews, seems like a lot of people are upset with PSA because they didn't do their homework regarding the FFL they chose.??? Here's my experience. I bought a PA 15 300 blkout pistol about 1 1/2 years ago. The gun arrived at my designated FFL, (who was in PSA's database) in a timely fashion. The gun was perfect out of the box. I have only put about 500 rounds through it but it has performed flawlessly. I have not had any cycling issues. I've put both steel case and brass through it. It shoots every time I pull the trigger. All communications with customer service, (prior to purchase) were helpful and timely. I would buy from them again.

2 years ago

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KenK Mountain Home, AR

PSA offers a wide selection of guns, at very competitive pricing. I've ordered dozens from them and have always been very satisfied with the company and their service. I have only had one problem with a single defective part on an AR15 build. When I emailed them with the description, they sent the replacement part in the mail within a week... no questions asked, and I didn't even have to return the defective part. I don't usually write reviews, but after reading several that were left here from disgruntled customers, I just had to speak up for PSA. Please don't be fooled into thinking these negative reviews represent the average customer-they are not at all typical... without a lot of satisfied customers like me, how else could these folks have become one of the biggest and fastest growing gun suppliers in the USA? They're my favorite and I'm confident you'll be very pleased if you give 'em a try.

3 years ago

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Dutch Jennings Midlothian, VA

I have purchased MANY ARs from PSA. The so-called "criticisms" of the PSA rifle here are pretty laughable and not something to be taken seriously but I suppose the author had to scape the bottom of the barrel to find something to snipe at them about. Yah well the reason PSA is a little slower than "other" companies sometimes is because they are blowing the competition away in price and quality- EVERYBODY wants them and they can't run fast enough to keep up. I'm sure S&W, Ruger and all the rest wish they had THAT problem all the time like PSA does. Other PSA owners I know also make a habit of going back for repeat purchases so they obviously are putting out a quality high demand product.

3 years ago

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Mike Beatson Inman, SC

My go to Dealer for firearms and accessories. Fast delivery, knowledgeable employees, and usually have a good amount of stock. Oh Yeah the Daily Deals are awesome too

1 year ago

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Kirk Hill Richmond, TX

I have bought many items over the last three years and have never been disappointed. From AR parts and uppers to sights and optics never had an issue.

1 year ago

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David Alfred Hill Largo, FL

Sales and service were great.Product knowledge and availability whereas most companies were backordered with no idea when product would be back in their stock.

1 year ago

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Adam Smith Lake Park, GA

I've order quite a few times and never been disappointed. Always fast shipping even when I've had products sent to a FFL. Always been quality products and good prices.

1 year ago

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Steve McGeachy Granite Falls, WA

Good prices fast deliveries on items. Large selection of firearms suited for many purposes. Great values on ammunition and a wide selection of accessories.

1 year ago

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Tanisha Lee Palm Coast, FL

I e had overall great experiences from quality of the products that I order and their service if I have questions. The turn around time is quick as well!

1 year ago

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Russell Furford Lake Havasu City, AZ

I have bought several lowers, uppers, ammo,ect from psa and have been very happy with everything I've ever got from them. Quality, service, shipping are all great!

2 years ago

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Dustin Christensen Suffolk, VA

I have had nothing but great experiences with palmetto, everything I have ordered has shipped fairly quick and I have had no issues with any of the products

2 years ago

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Dimitrios Filipakis Whitestone, NY

Been Buying from them for Years!! Uppers, Lowers, parts, accessories, NEVER had an issue with quality and delivery, they have a very streamlined online buying process

2 years ago

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Daniel C Tanasz Veyo, UT

Everything i have purchased from Palmetto has been first class and the prices are very reasonable. Any questions i have had have been answered in a timely manner

2 years ago

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Michael Katinas Hobe Sound, FL

Great products, quality and price. Customer service and warranty are second to none. Also shipping turn around is usually quick. Which is very important.

2 years ago

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Jason Fields Clinton, MI

This is the best all around website I've found. They always have great deals, and they always have great service. Never had any problems with any of their products.

2 years ago

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Mr. Zina Orlando, FL

Great prices and generally gets shipment out fast. As far as pricing goes, the prices could vary more from original price vs sale prices. If Palmetto fix that simple variance, 5stars

2 years ago

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Don Whatley Baton Rouge, LA

They are a great company and promote a great deal of PSA products. I can't rate their products as I have not purchased any. They are very competitive with the other products they offer.

2 years ago

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Brian Paulison Hialeah, FL

PSA has had many problems in the past before I even started using them. To date my last three (3) purchases have been favorable with a vast improvement in customer service, processing and shipping. My last (3) purchases were processed, shipped and delivered within a week ! Awesome progress over the last two (2) years of using PSA.

2 years ago

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Ronald Blue West End, NC

Items are accurately described and pictured. All prices are very competitive and often beat all competition. Products are highest quality and perform as advertised

2 years ago

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Ron Dean Wilkes-Barre, PA

Excellent, quick and reliable service! I've been ordering from Palmetto for years and I've never had any situations that would cause me to doubt their professionalism..

2 years ago

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Nicole Trout Gainesville, FL

Excellent product. Disappointed the advertised discount conveniently did not apply at checkout, splitting it into two separate transactions at final checkout.

2 years ago

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Carl Wilks Tulsa, OK

I have ordered several products from Palmetto State Armory. All products have exceeded my expectations. Items have always been as described and received in a timely fashion.

2 years ago

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Michael Smith New Castle, PA

They were VERY responsive to emails. They completed my orders in a timely manner and when they needed more information, they were quick to reach out to me.

2 years ago

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jake grolle Bowling Green, OH

ive spent a couple thousand through their company because they have had some of the best deals on products that ive researched within my price range.

2 years ago

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Charles J dimaggio Centralia, WA

Great selection..... Great prices.... And fast accurate shipping.... I have been a customer for over 5 years and they will continue to get my business....

2 years ago

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Wayne Terpstra Fort Dodge, IA

I started by ordering gun parts, hard to find parts, they not only had them, they were great prices, still are!! I will buy more from PSA for sure!!!…

2 years ago Edited January 10, 2024

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Alex Carson City, NV

Good prices and quality products. I've bought multiple products from them. Specifically I like that they've made the AK platform accessible to the average Joe.

2 years ago

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Brian Harris Bothell, WA

Have bought supplies and firearms and have been impressed with the quality, service,attitude of this company .They go the Extra mile to satisfy their customers.

2 years ago