Name: Palmetto State Armory
Rating: 4.6

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Mitchell Mekaelian Lake Forest, IL

easy and clear way to buy supplies. Never had an issue but customer service is lacking as they are hard to contact

3 years ago

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David Adams Wilmington, NC

The have an excellent selection of equipment and stellar customer service. Their products are high quality.

3 years ago

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Thomas Fuchs Wyoming, MN

PSA has awesome service and prices. I have purchased several times and I have never been disappointed.

3 years ago

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Caleb Hopple Dover, AR

Have only had good experiences with them. All my orders have arrived on time and accurately fulfilled

3 years ago

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Aleksandr Voronov Midland, NC

Great prices and products. Awesome Dagger pistols and in-house AR-15s as well as all the parts and other deals

3 years ago

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Brian J Green Phoenix, AZ

Just a great company to deal with, from builds to parts and beyond. Even a return I made that was my error.

3 years ago

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Steve Adams Oriental, NC

Excellent products,excellent prices.Especially apprecieate their innovations and diversity in products.

3 years ago

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Michael Dockery Strawberry Plains, TN

Anytime I've had an issue I've had people reach out to me on Facebook to help solve problems even sending me parts to fix issues

3 years ago

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Jared Woodbridge, VA

Easy and Great website to use, huge selection. PSA ships items purchased in a timely and safe manner

3 years ago

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Scott king Pamplico, SC

Excellent service and great products very fast shipping online purchases great prices on the items I like.

3 years ago

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Michael Kearney Palmerton, PA

My orders were processed in a timely manner, and the quality of the products I bought were 2nd to none

3 years ago

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Roger Orozco Reno, NV

They have what I want when I want it. Good price. Website is easy to use and the shopping process was smooth.

3 years ago

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Brian Ford Beatrice, NE

Sometimes the quality is not right the first time. But they always take care of any issues and make it right for the customer

3 years ago

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jeff anderson Gothenburg, NE

Unbelievable prices. Top Notch quality. Fast delivery. I never ranked cust. service, because I never had to use it.

3 years ago

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Allan Davis Cheraw, SC

Very good lowers and excellent price. Also the shipping was excellent and well packaged. Will purchase again!

3 years ago

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Michael R Arnett Lewiston, ID

I have now bought a few items from PSA and have never been disappointed. Quality for price is fantastic

3 years ago

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Steve Simmons Fredericksburg, VA

I have bought numerous items from PSA at a good price for quality products and prompt accurate service

3 years ago

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JH Fort Wayne, IN

Good prices, discreet fast shipping! The only downfall would be the product availability on some items.

3 years ago

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Constantino Almeida Deerfield Beach, FL

Good prices on great guns,I've been buying from them for years now and they have never let me down.

3 years ago

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John Capin Watertown, WI

100% ease of process, for ordering , payment, tracking order and communicating when an item is out of stock .

3 years ago

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John Stiles Washington, PA

Never any issues Timely delivery, even items listed as "blem" are very high quality and worth the money.

3 years ago

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Colby Hall Springfield, OR

Fantastic customer service. Even reaching out to me with a part to solve an issue I was having but did not understand.

3 years ago

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Sandy DeFalco Palm Coast, FL

Great prices great product. My AR is the envy of all my friends. Especially my friends who have AK's.

3 years ago

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Timothy Hornyak Gainesville, FL

Great prices and products. The PSA brand guns are excellent. Shipping prices are a little high though.

3 years ago

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Francisco Ellenwood, GA

I've ordered several items from them, everything is always delivered on the specified date or sooner.

3 years ago

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joe reaves Dymke Yachats, OR

thier guns and parts fit right. i have one lower with a lose fit they want it back to be taken care of.

3 years ago

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Eric Jewell Gulf Shores, AL

PSA always offers great products at great prices, & shipping is normally very fast. I would recommend PSA to everyone.

3 years ago

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Paul Nagosky Stafford, VA

Multiple purchases. High guality items produced and provided. Great, polite and effective customer service.

3 years ago

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Michael johnson Cedar Hill, TX

From firearms to ammo , everything I have purchased from Palmetto has a an excellent value and a superior product

3 years ago

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Thomas Edwards Pelham, AL

I always seem to find a great deal. A lot of my recent purchases have exclusively been through Palmetto State Armory.

3 years ago

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Bob R Greenback, TN

Large variety of items, fair prices, quality of items has greatly approved in the past 5 years, customer service NEEDS improvement

3 years ago

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Dan Bernstiel Norristown, PA

Majority of my experiences have been positive but there have been a couple negative issues with shipping delays and poor communication.

3 years ago

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Scott Kaiser Cumming, GA

Good range of products at fair prices. Easy website to navigate. Have decent sales on items regularly

3 years ago

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Robert lindemann Tucson, AZ

I always get what I ordered quickly with no issues. I own several PSA platforms and the shoot great and are reliable. Good prices are a plus

3 years ago

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Tom Szymborski Hartselle, AL

They are competitive in price but shipping usually makes it cheaper to buy elswehere and when the product is shipped it takes 3 weeks or more to receive

3 years ago

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Zachary Fowler Lexington, SC

Because when you call to place a return order you have to wait 30 minutes to talk to someone. I also want to point out that it's incredibly aggravating that I can purchase something on the website and not return it in store. Also the fact that I can't get a military discount online is ridiculous.

3 years ago

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AJ HANSEN Myrtle Beach, SC

Best buys for ammo and mailed quickly. Only negative was shipping to FFL on their website and they sent it elsewhere.

3 years ago

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Thomas richards Macedon, NY

Good customer service, purchased wrong gun by accident and they canceled order for me and returned my payment

3 years ago

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Joseph Julian Hudson Richmond, VA

Great value for a good price. Ship products fast but need work on the warranty side of the business.

3 years ago

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Ken Turner

Greenville SC Store, I am 77 yrs old, buy your gun online or other stores, I thought being old an humble I would be safe from their Kevins, but they take no prisioners, buy on line with store with good reviews, here is my experience:To the manager this is not one pf the issues above, I have had a bad day, bad experience at your store, with one of your employees. The last gun store/range I used in NC, had no bag requiremt, just open chamber with plug. when i walked with rifle in hand a young man came and professionly told me the policy twice or 3 times. I was humble and said I did not know the rules. I was going to buy a Glock 19 40mm and some accessoeies, when we got to the cabinet another man came up and began to rebuke again I told the guy helping me had covered that, he we o for at least 15 more seconds, I triedto shut him off by crossing my hand in front of my throat, that was the nicest way to tell I have had enough he then took the items and refused to sell to. I pointed out that he was being an AH, he knew and so did 3 or 4 others. I will forget/forgive the whole thing, if he will call me apologize, beg my forgiveness, and admit he was being a a Kevin type AH. 91957+99446

10 months ago Edited January 21, 2025

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Scott Rottluff Elgin, SC

Price decent and shipping is now fast, compared to it being really slow some years back. I bought some shotgun shells that had just come on market and in my opinion were inaccurately described. Kimberly in customer service took care of the problem for me so thank you Kimberly.

3 years ago

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Jared Martin Indianapolis, IN

I had to wait a few minutes on hold fir a representative to assist, with that said, Jessica W was very pleasant and handled my concerns with ease. JESSICA W corrected my order in no time flat. Great job Jessica W!!

3 years ago

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Max Safier Lake Worth, FL

First time purchase was a great experience! Delivery was very speedy too, with email alerts. I will for sure keep buying from them in the future. Customer service team is very helpful as well!

3 years ago

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TLR Automotive Phoenix, AZ

It takes a while (over a week) for a firearm purchase to ship out which is the only reason I'm not giving 5 stars. Luckily in my case it worked out. My A/C broke and had to cancel the order for the money, customer service was friendly and cancelled my order without issue

3 years ago

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Jim Kokomo, IN

I ordered an item that went on sale 2 days later. Customer service rep. Dejah was Awesome! Handled my price adjustment in just a couple of minutes. Thank you for providing great products at great prices!

3 years ago

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Darren Epstein Fort Lauderdale, FL

Terrible customer service! I asked for a phone call back, no! The girl on the phone never fired a gun, I wanted to speak to a gun person over a $800 purchase. WHAT IS THE DIFFERENCE BETWEEN - SIG P365 XL SPECTRE CUSTOM WORKS vs. SIG P365 XL SPECTRE COMP, very minor differences, I needed to speak with a gun person! I don't need a robot to read from a website, I need to ask a question from someone that understands guns. PS: 45 minutes on phone/hold. Not cool guys, I offered you to call me back when you were available. Just take my name/number and call me when you have a minute, that is fair, that's American. ??

3 years ago

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John Saint Augustine, FL

I have purchased 3 rifles from them. The last needed some repair. I contacted their customer service on 23 Dec 2021. I received a reply on 7 January 2022. I followed the instructions and the leg me know they received my lower on 12 January 2022. This was not a major repair, the magazine well was very tight. It is either in spec or it is not. I have contacted them continually but get the same run around, " it is in the repair shop and being worked on". Today, 2 months after they received my lower, I spoke to the customer service representative and got the actual same answer on Status. I believe if an item takes 2 months to repair it is time to send the customer a new one!!!

3 years ago

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Seth leighton Bangor, ME

Been great so far with few rifles and handguns.. Fast shipping and friendly service

3 years ago

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Joe Louisa, VA

I have dealt with them on many different occasions now and have had no issues with anything ever

3 years ago

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Ray Fitch Cypress, TX

Good products, good price. Online ordering is simple and delivery is always quick.

3 years ago